Sawgrass SG500NA User manual

Table of Contents | i

Table of Contents | ii
Table of Contents
Introduction – Read This First.............................................. 1
Manuals for this Printer ................................................................................................................1
Manuals List.................................................................................................................................1
Important Notice.......................................................................................................................2
User's Notes.............................................................................................................................2
Information about this Manual ......................................................................................................4
Symbols ...................................................................................................................................4
Note .........................................................................................................................................5
Model-Specific Information...........................................................................................................5
Available Units and Options for Each Model .............................................................................6
About The Sawgrass SG500 and SG1000........................... 7
Guide to Components ..................................................................................................................7
Front View................................................................................................................................7
Rear View ................................................................................................................................8
Left Side View ..........................................................................................................................8
Options and Accessories..............................................................................................................9
Option Tray SG500NA / SG500EU ...........................................................................................9
Option Tray for SG1000NA / SG1000EU ................................................................................10
Bypass Tray for SG500NA / SG500EU...................................................................................10
Bypass Tray for SG1000NA / SG1000EU ...............................................................................11
Control Panel .............................................................................................................................12
Turning On/Off the Power ..........................................................................................................13
Turning on the power .............................................................................................................13

Table of Contents |
Turning off the power .............................................................................................................14
Setup and Installation ........................................................ 15
Setup Procedure........................................................................................................................15
Checking the Installation Area....................................................................................................20
Installation Area .....................................................................................................................20
Checking the power source ....................................................................................................23
Checking the Supplied Items and Unpacking the Printer.............................................................24
Attaching and Detaching Options ...............................................................................................26
Attaching and Detaching the Option Tray................................................................................26
Attaching and Detaching the Bypass Tray ..............................................................................25
Loading Sublimation Transfer Paper ..........................................................................................27
Loadable Paper Sizes ............................................................................................................27
Handling and Storage Precautions ......................................................................................... 28
Loading Paper ...........................................................................................................................29
Loading Paper into Tray 1-3 ...................................................................................................29
Extending the Paper Tray to Load Paper ................................................................................31
Installing the Ink Cartridges ........................................................................................................34
Plugging in the Power Cord and Turning the Power On ..............................................................36
Connecting the Printer ...............................................................................................................38
Confirming the Connection Method.........................................................................................38
USB Connection.....................................................................................................................38
Ethernet Connection...............................................................................................................39
How to change the LAN type ..................................................................................................41
How to connect using SSID Auto Search................................................................................42
How to connect using push button method .............................................................................43
How to connect using PIN code method .................................................................................45
Using the Control Panel to Make Printer Settings .............. 47
Overview of Settings ..................................................................................................................47

Table of Contents |
Using the [Print Features] Menu .................................................................................................49
Using the [List/Test Print] Menu..................................................................................................49
Using the [System] Menu ...........................................................................................................50
Nozzle Check .........................................................................................................................51
Head-cleaning ........................................................................................................................52
No-fuss head cleaning............................................................................................................53
Head-flushing .........................................................................................................................54
Head Position.........................................................................................................................55
Adjust Paper Feed..................................................................................................................57
Registration............................................................................................................................59
Using the [System Settings] Menu..............................................................................................61
Using the [Tray Paper Settings] Menu ........................................................................................62
Printing a Configuration Page.....................................................................................................62
Interpreting the Configuration Page ........................................................................................63
Changing the Sleep Mode Timer ................................................................................................63
Setting the Date and Time..........................................................................................................64
Date setting............................................................................................................................64
Time setting ...........................................................................................................................65
Time zone setting...................................................................................................................66
De-condensation........................................................................................................................67
Using the [Interface] Menu .........................................................................................................68
Changing the [Interface] Menu................................................................................................69
Precautions When Using a Networked Printer ........................................................................71
Using the [Language] Menu .......................................................................................................72
Software ............................................................................ 68
System Requirements................................................................................................................68
Design Software Requirements ..................................................................................................69
Download, Install and Configure Software ..................................................................................69

Table of Contents |
Monitoring and Configuring the Printer............................... 70
Using Web Image Monitor ..........................................................................................................70
Displaying Top Page ..............................................................................................................71
Menu......................................................................................................................................72
Logging in Using Web Image Monitor .....................................................................................72
Changing the Printer Settings.................................................................................................73
Maintenance...................................................................... 76
Ink Cartridges ............................................................................................................................76
Checking the Remaining Ink...................................................................................................76
Replacing an Ink Cartridge .....................................................................................................77
Handling Ink Cartridges ..........................................................................................................78
Waste Collection Unit.................................................................................................................80
Checking the Waste Ink Level ................................................................................................80
Replacing a Waste Collection Unit..........................................................................................81
Cleaning ....................................................................................................................................91
Cleaning the Power Cable Plug ..............................................................................................91
Moving.......................................................................................................................................92
Moving a Short Distance ........................................................................................................92
Moving a Long Distance .........................................................................................................93
Disposing...................................................................................................................................94
When Not Using for a Long Period of Time.................................................................................94
Troubleshooting................................................................. 95
Canceling Printing ......................................................................................................................95
Canceling Printing Using the [Job Reset] Key .........................................................................95
Canceling Printing from the Windows Taskbar........................................................................97
Canceling a Print Job from the Macintosh Print Job Queue Window .......................................97
Printing Does Not Start...............................................................................................................97
Paper Is Not Fed or Delivered Normally .....................................................................................98