SCOOZY C User manual
User Manual 2C-EN-01-2022-003
Thank you for choosing Scoozy! With Scoozy you can get everything out of life and go on an
adventure. You are in control and will discover ultimate freedom. There is nothing between
you and the world.
With the information in this user manual you can use and maintain Scoozy safely.
Please read the entire user manual carefully before using Scoozy.
Kind regards,
Job van de Kieft CEO
If you are visually impaired and would like to receive this information in another way,
please contact Scoozy at: www.en.scoozy.nl/contact.
User Manual 3C-EN-01-2022-003
TABLE OF CONTENTS
1 SAFETY REGULATIONS ..................................................................................... 6
INTENDED USE ............................................................................................... 6
SCOOZY IS DEVELOPED FOR:........................................................................... 6
DRIVER ........................................................................................................... 6
OPERATING CONDITIONS..................................................................................7
SCOOZY IS NOT DEVELOPED FOR:.....................................................................7
1.1 SAFETY ADVICE.............................................................................................. 8
GENERAL........................................................................................................ 8
USE ................................................................................................................ 8
DRIVING WITH SCOOZY .................................................................................... 9
SLOPES AND OTHER OBSTACLES ................................................................... 10
2 PRODUCT DESCRIPTION .................................................................................. 10
1 SCOOZY ........................................................................................................11
2 CONTROL UNIT ........................................................................................... 13
3 JOYSTICK CONTROL UNIT ............................................................................ 13
2.1 FEATURES 14
TECHNICAL LIFESPAN ................................................................................... 14
DATA CONNECTION........................................................................................ 14
2.2 STANDARDS15
2.3 MARKING ON PRODUCT................................................................................. 16
CE MARKING .................................................................................................. 16
FREEWHEEL INFORMATION............................................................................ 16
2.4 VERSIONS AND ACCESSORIES ...................................................................... 17
VERSIONS...................................................................................................... 17
ACCESSORIES................................................................................................ 17
2.5 WEIGHT AND LUGGAGE................................................................................. 18
WARNINGS..................................................................................................... 18
2.6 BEFORE USE................................................................................................ 19
User Manual 4C-EN-01-2022-003
CHECK DELIVERY........................................................................................... 19
MAIN SWITCH................................................................................................. 19
JOYSTICK USE ............................................................................................... 19
3 USE 20
HECK BEFORE USE........................................................................................ 20
TIRE PRESSURE............................................................................................ 20
TIRE WARNINGS............................................................................................ 20
3.1 DRIVING WITH SCOOZY.................................................................................. 21
ENTRY WARNINGS ......................................................................................... 21
SWITCH ON WITH KEY .................................................................................... 21
RIJDEN......................................................................................................... 22
3.2 USER MENU 24
3.3 CHANGING SETTINGS ...................................................................................25
SETTINGS WARNINGS ....................................................................................25
3.4 JOYSTICK CONTROLS...................................................................................26
DRIVING FORWARDS.......................................................................................26
DRIVING IN REVERSE......................................................................................26
LEFT / RIGHT .................................................................................................26
3.5 FREEWHEEL................................................................................................27
ENABLING AND DISABLING FREEWHEEL ........................................................27
FREEWHEEL WARNINGS ................................................................................27
3.6 OPERATING OTHER FUNCTIONS....................................................................28
LIGHTING.......................................................................................................28
INDICATOR LIGHTS.........................................................................................28
HAZARD LIGHTS.............................................................................................28
FUNCTION KEY...............................................................................................28
DAY COUNTER RESET.....................................................................................28
BATTERY STATUS ..........................................................................................28
3.7 PARKING AND STORAGE................................................................................29
WINTER OR LONG-TERM STORAGE (> 3 MONTHS).............................................29
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WARNINGS.....................................................................................................29
3.8 TRANSPORTATION OF SCOOZY..................................................................... 30
FIXATION POINTS.......................................................................................... 30
LIFTING ......................................................................................................... 31
4 BATTERY 32
READING THE BATTERY STATUS ....................................................................32
CHARGING THE BATTERY ...............................................................................32
HEATING BATTERY.........................................................................................34
5. MAINTENANCE...............................................................................................36
MAINTENANCE BY USER.................................................................................36
MAINTENANCE BY A TECHNICIAN ...................................................................37
CLEANING WARNINGS....................................................................................37
MECHANICAL FAULTS ....................................................................................38
ELECTRICAL FAULTS .....................................................................................38
6. NOTIFICATIONS..............................................................................................39
NOTIFICATIONS WHILE IN USE........................................................................39
NOTIFICATIONS WHILE DRIVING .................................................................... 40
ERROR MESSAGES ......................................................................................... 41
7 WARRANTY CONDITIONS ................................................................................ 42
WARRANTY PROVISIONS ............................................................................... 42
8 TECHNICAL SPECIFICATIONS ..........................................................................45
9 SPECIFICATIONS TO ISO 7176:15 annex A...........................................................47
10 MAINTENANCE HISTORIE .............................................................................. 49
11 GENERAL 50
REPORTING INCIDENTS ................................................................................. 50
DISPOSAL OF PRODUCT AND PACKAGING....................................................... 50
DECLARATION OF CONFORMITY .........................................................................52
User Manual 6C-EN-01-2022-003
1 SAFETY REGULATIONS
As a user of Scoozy, you are always responsible for complying with the locally
applicable safety regulations and guidelines. It is important to first gain driving
experience under the guidance of an experienced instructor. Ask your Scoozy
dealer for help.
Scoozy accepts no liability for damage or injury caused by negligence or failure to
comply with safety regulations.
You can find up-to-date notifications regarding product safety or possible recall
actions on our website: www.en.scoozy.nl
INTENDED USE
Scoozy can be used as an EN12184: Type C scooter. This means that Scoozy can
mainly drive outdoors, on paved and unpaved roads and trails. If in doubt, please
refer to this manual again.
SCOOZY IS DEVELOPED FOR:
The transportation of one person weighing up to 150 kg with a maximum of 30 kg
luggage;
•Use on sidewalks, pavements, bike paths, forest paths and roads (if allowed
by local traffic laws);
•Indoor and outdoor use
DRIVER
•The person on Scoozy is the driver.
•Scoozy may only be operated by the driver.
•If you are under the influence of substances that can affect your ability to
drive (such as drugs, alcohol or medication), do not drive Scoozy.
•If you have insufficient eyesight, do not drive Scoozy.
•In the Netherlands it is mandatory to insure your Scoozy at least for third
party liability.
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OPERATING CONDITIONS
Operating temperature between -25°C* and +50 °C
Relative humidity between 0% and 98%
Storage environment temperature from -40°C** tot +65 °C
* Limited functionality under 0 °C (see 4)
** For information about storage, see 3.7.
SCOOZY IS NOT DEVELOPED FOR:
•Scoozy was not developed for off-road use, but for all-road use. This means
for paved and unpaved trails and not for surfaces such as beaches,
riverbeds, mud, snow, rocks, gravel and other rough terrains.
•Use as a seat for transportation in a motorized vehicle;
•Use by children under 16 years of age;
•Pulling loads (such as trailers);
•Transporting more than one person;
•Operating conditions other than stated above.
MAKE SURE FINGERS AND LIMBS DON'T GET TRAPPED
•While turning in the wheels;
•While closing the doors;
•During steering and manoeuvring;
•If you have reduced control of your arms or legs.
User Manual 8C-EN-01-2022-003
1.1 SAFETY ADVICE
GENERAL
•Never change the construction of Scoozy.
•Never modify the electrical system of Scoozy.
•Only use the luggage rack for transporting items.
•Use only original Scoozy parts and accessories.
•Using Scoozy to tow loads is at your own risk.
•Keep the protruding fixed or loose parts of, in and on Scoozy in mind. These
can cause damage to the surroundings and Scoozy.
•Avoid physical contact with the motors of Scoozy. The motors are
constantly moving during use and can reach high temperatures. After use,
the motor cools down slowly. Physical contact can cause burns.
•Stay away from open flames with Scoozy.
•Scoozy has fully programmable electronic steering. Changing this
programming affects driving behaviour (see 3.3).
•Never cover or remove the safety instructions and stickers.
•Always leave Scoozy switched off and locked. This reduces the risk of
unwanted use and/or theft.
•When storing your Scoozy, place a chain lock through one of the wheels for
extra safety.
•Obey the applicable traffic rules.
•Make sure that you are always noticed by other road users. As a Scoozy
user, you are vulnerable in traffic.
•Avoid remote routes. Have help available in case of an emergency.
•Shopping gates can be activated by Scoozy.
USE
•The technical specifications must never be changed.
•Do not put Scoozy in direct sunlight: the upholstery can become hot,
possibly causing burning or sensitization of the skin.
•Do not let Scoozy come into contact with sea water; the salt in seawater
affects the components of Scoozy.
•Always clean Scoozy carefully after riding on unpaved trails according to
the instructions in chapter 5; sand can lead to unnecessarily rapid wear on
moving parts.
•Scoozy is not made for driving in loose sand (e.g. the beach), not even the
4WD version.
User Manual 9C-EN-01-2022-003
A number of technical precautions have been taken to ensure your safety even
more:
•The immobilizer is active when the battery charger is connected.
•When cornering, the steering angle is automatically limited depending on
your speed.
•The freewheel is limited when Scoozy is unlocked. Downhill, Scoozy will be
limited after reaching 2 km/h.
•The display warns you when the range is too low (number of kilometres to
drive).
•The display provides you with information to correct any faults.
•When an electronic fault is detected, Scoozy will come to a controlled stop.
•Scoozy has an emergency stop on the control panel to bring it to a fast stop
in case of an emergency.
•Parts in which body parts can get trapped, are shielded.
•A lap belt is provided to fix your posture and should always be worn while
driving.
DRIVING WITH SCOOZY
•Drive carefully on roads that are slippery due to rain, ice or snow.
•Make sure that no items of clothing hang loose. These can get in between
the wheels and thus lead to various problems.
•Do not hang anything on the armrests.
•Do not let anyone stand on the front or back of Scoozy.
•Be vigilant against tipping over:
•When driving up a slope;
•When driving down obstacles.
•Scoozy steers with the front wheels. The faster Scoozy drives, the smaller
the steering angle.
•Watch out for tight corners: the rear of Scoozy cuts corners.
User Manual 10 C-EN-01-2022-003
SLOPES AND OTHER OBSTACLES
•Avoid slopes greater than 10°. Driving it (forwards or backwards) is
dangerous. Scoozy itself indicates when you are driving on a slope of >10°
and adjusts its behaviour accordingly.
•Never use the freewheel on a slope!
•Always drive straight up and down a pavement. Carefully accelerate and
take a run-up of 50cm. It is better to drive up a pavement via a ramp.
•Soft, slippery or uneven terrain increases the risk of dangerous situations.
•Drive carefully along a (pavement) edge. Uneven ground increases the risk
of tipping.
•The maximum (door) step height that you can drive up is 10 cm.
•Avoid driving up slopes <10° for extended periods of time. This can cause
excessive wear to the motor and electrical parts.
•Your centre of gravity moves when you go up or down a slope. Be aware of
this.
•Turn carefully on a steep slope to avoid the risk of tipping.
•Always drive slowly on steep slopes and pay extra attention.
•Driving down a slope can drastically increase the vehicle’s stopping
distance
10°
10°
User Manual 11 C-EN-01-2022-003
2 PRODUCT DESCRIPTION
1 SCOOZY
A. Joystick control unit
B. Armrest
C. Backrest
D. Belt receiver
E. Connection for
charger/software
F. Freewheel lever
G. Seat belt
H. Battery cover
I. License plate holder
J. Motor transaxle
K. Daytime running lights & turn
signal
L. Front luggage rack
M. Headlights (Outdoor only)
N. Front wheel
O. Foot platform
P. Control element (HMI)
Q. Computer access hatch
R. Seat
A
B
C
D
E
F
G
H
I
J
N O P Q R
K
L
M
User Manual 13 C-EN-01-2022-003
2 CONTROL UNIT
A. Display
B. Rear-view mirror
C. On/off switch
D. Direction indicator(s)
E. Emergency stop
F. D/S indication LED
G. Speed
H. Drive
I. Lighting
J. Horn
K. Battery status
L. Hazard lights
M. SET
N. Function
O. MENU
P. NFC Ignition switch
3 JOYSTICK CONTROL UNIT
A. Joystick
•Forward = Forward / Brake
•Reverse = Brake / Reverse
•Left = Turn left
•Right = Turn right
B. Armrest lock
User Manual 14 C-EN-01-2022-003
2.1 FEATURES
Scoozy is equipped with the following:
•Semi-independent wheel suspension.
•Comfortable seat, with pre-shaped seat and backrest with removable seat
cushions.
•Easy operation of doors and joystick.
•Display with speedometer, trip distance and total distance in kilometres.
•Accurate prediction of the number of kilometres still to be driven.
•Data connection for transferring technical data about Scoozy.
•Seat belt, can also be used as an anterior pelvic support
TECHNICAL LIFESPAN
Scoozy attributes a technical lifespan of 6 years to this product. This means that
the product is repairable, safe and usable during this period. The aforementioned
statement only applies when the product is used as intended by Scoozy and is CE
marked as such, including any original accessories. In addition, the product must
always be maintained according to the manufacturer’s instructions.
DATA CONNECTION
Scoozy will send the following data to Scoozy B.V. or its partners:
•Location data per trip;
•Battery status per trip;
•ODO and TRIP data per trip;
•Error codes (when they occur).
This data can only be linked to a Scoozy ID and not to a user. Your dealer can switch
off the connection for you.
User Manual 15 C-EN-01-2022-003
2.2 STANDARDS
The product complies with the following standards:
•EN12184: 2014 Electric Powered Wheelchairs and Scooters, Class C.
•ISO7176-8 Requirements for impact, static and fatigue strength.
•ISO7176-14 Requirements and test methods for controller systems of
electrically powered wheelchairs.
•ISO7176-21: 2009 Requirements and test methods for electromagnetic
compatibility of electrically powered wheelchairs and motorized scooters.
•EN 1021-2 Requirements for resistance to combustion.
Scoozy is EMC (Electro Magnetic Compatibility) approved. Tests have shown that
Scoozy is not sensitive or harmful to mobile communication equipment and
electronically controlled equipment. Nevertheless, be careful when using Scoozy
and mobile or electronic devices at the same time.
It is possible that other electrical appliances will be affected by Scoozy (think of
shopping gates, electric entrance doors, etc.). Scoozy itself can also be affected by
other electrical appliances (e.g. mobile telephones, high voltage pylons, etc.).
User Manual 16 C-EN-01-2022-003
2.3 MARKING ON PRODUCT
CE MARKING
Located on the backrest under the back cushion. All product have a marking plate
with the serial number and year of production. Please use this serial number when
you contact your dealer or Scoozy for maintenance or when ordering parts.
1. Type Scoozy product
2. Maximum user weight
3. Rated slope
1. Serial Number
2. Production year
3. Manufacturer
FREEWHEEL INFORMATION
The sticker is located on the back of the right wheel arch. It contains warnings
about the use of the freewheel.
If the indications on Scoozy are damaged or not present, please contact the
supplier.
User Manual 17 C-EN-01-2022-003
2.4 VERSIONS AND ACCESSORIES
VERSIONS
The differences between the versions in which Scoozy C is available are described
in the table below:
Version
Range
Drive
Scoozy C
50 km
2WD
Scoozy C XTND
100 km
2WD
ACCESSORIES
The following accessories are available for Scoozy C:
•Mirror left and/or right (a)
•Seat rack (b), on which a rollator holder, cane holders and a bag can be
attached.
•Cane holder left and/or right (c)
•Luggage rack in the front (d), where a bag can be attached.
•Bag (e), which can be attached to both the seat rack and the front luggage
rack.
•Smartphone holder.
Scoozy has four mounting points (M8) on the armrests. These are suitable for
mounting mirrors, phone holders and other small accessories. Behind the rear
bumper there is an extra connection for accessories from third parties.
Consult your Scoozy dealer for advice on the versions and for the purchase and
installation of the accessories.
For all current options and versions, download the latest brochure at:
https://scoozy.nl/eigenschappen/
User Manual 18 C-EN-01-2022-003
2.5 WEIGHT AND LUGGAGE
Adhere to the following maximum carrying weights:
•Max. 5 kg luggage on the front luggage rack.
•Max. 20 kg luggage on the central footrest.
•Max. 5 kg luggage on seat rack.
•Max. 150 kg user weight on the seat.
WARNINGS
•Never carry more weight than indicated. This leads to very unsafe
situations with serious injury or death as a result.
•Never place weight in locations other than indicated.
User Manual 19 C-EN-01-2022-003
2.6 BEFORE USE
CHECK DELIVERY
Check whether Scoozy corresponds with the product description in chapter 2. If
transport damage is noticed on delivery, this can be reported to the seller.
MAIN SWITCH
Scoozy is activated by pressing the On/Off switch (2C). The computer is always in
sleep mode. The Scoozy computer is completely switched off upon delivery by
interrupting the power supply with a connector in the High Power cable. When
delivering Scoozy, the mechanic switches on Scoozy.
JOYSTICK USE
Scoozy is controlled by a joystick (1A). When grasping the joystick, it is important
that the palm of the hand rests on the armrest next to the joystick. The joystick is
controlled with a number of fingers. When the joystick is held from the top, the
steering is less precise.
User Manual 20 C-EN-01-2022-003
3 USE
HECK BEFORE USE
Check the following before driving:
•whether there are no defects such as damage, corrosion or other defects
on parts;
•the tire pressure;
•whether the freewheel is off (see 3.5);
•whether the battery charger has been removed;
•the operation of the lighting;
•the battery status in the display;
TIRE PRESSURE
For safety reasons, make sure that the Scoozy tire pressure is correct. If the tire
pressure is too low, road holding and range deteriorate.
We recommend using the following tire pressure:
•2.5 bar at a weight of up to 80 kg.
•3.0 bar at a weight from 80 kg.
INSTRUCTIONS FLAT TIRE
In case of a flat tire, the tire and/or inner tube must be replaced. This can be done
by lifting the tire off the rim and replacing it, similar to a bicycle tire.
Scoozy recommends that you always carry an extra inner tube or full spare wheel.
Scoozy recommends a subscription to roadside assistance (ANWB, ADAC, AA etc )
to get help when you are on the road.
TIRE WARNINGS
•Scoozy tires must have sufficient pressure. Check this every ride.
•If the tire pressure is too low, you can drive less far.
•Excessive tire pressure makes driving uncomfortable and increases the
risk of a flat tire.
•Check the tires regularly for wear and tear.
User Manual 21 C-EN-01-2022-003
3.1 DRIVING WITH SCOOZY
INSTAPPEN / UITSTAPPEN
1. Press and hold the armrest button and move outward.
2. Step in or out.
3. Press and hold the door button and move it in until it is straight and the
door open indicator on your screen is off.
ENTRY WARNINGS
•The wheels of Scoozy steer completely outwards to give you more space to
step in the vehicle.
•Release the button when the door reaches the best position. The door will lock
at any position between 0 and 80 degrees.
SWITCH ON WITH KEY
1. Activate Scoozy with the On/Off switch (2C).
2. Wait until the key icon appears on the screen with the text “scan key”.
3. Place the NFC key on the logo (2P) and wait until the key icon disappears.
4. Close the doors, click the seat belt. The screen displays the battery status
and Scoozy is in P mode.
•Multiple keys can be programmed on one Scoozy by your dealer.
•Product specialists have a special yellow key for changing settings.
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