Seagate RealStor 5005 Series User manual

P/N 83-00007050-10-01 Rev. A, March 2017 1
RealStor 5005/4005 Series
Getting Started
Thank you for purchasing a Seagate storage product. This document provides an overview of product setup tasks and
specifies where information to accomplish each task is described in product documentation. To obtain PDF versions of
product documentation, visit the Customer Resource Center (CRC) web site https://crc.dothill.com.
Product documentation
•Product Regulatory Compliance and Safety*
•Hardware Installation and Maintenance Guide for your product
•Storage Management Guide
•CLI Reference Guide
•Event Descriptions Reference Guide
•Obtaining and Installing a License
•Release Notes
* Printed document also included in product shipkit.
Shipkit contents
If you purchased a controller enclosure, verify that you received the items in Table 1. If you purchased an expansion
enclosure, verify that you received the items in Table 2.
NOTE: Your shipkit may include other cables that otherwise you would need to supply yourself, as shown in “Product
setup” below.
Product setup
Seagate assumes that the person using these instructions is qualified in the installation and servicing of storage
products. If you need help, contact Technical Support at 1-877-368-7924 (U.S.), 001-303-845-3200 option 1 (outside U.S.),
or [e-mail]. When contacting Technical Support, you will be asked to provide the following
information to open a support case: issue subject, detailed issue description, product type, serial number, part number,
and system logs. To obtain logs, see the Storage Management Guide.
You must supply the following items if they are not present in your shipkit:
•Antistatic protection devices
•Flat-blade or Phillips screwdriver
•Ethernet cables (1 per controller module)
Table 1 Controller enclosure shipkit contents
Item Quantity
Controller enclosure 1
Power cords 2
USB cable for the CLI port 1
Table 2 Expansion enclosure shipkit contents
Item Quantity
Expansion enclosure 1
Power cords 2
12G HD mini-SAS cable 1 per expansion module

2 P/N 83-00007050-10-01 Rev. A, March 2017
* If you cannot access the Hardware Installation and Maintenance Guide, use the following quick-reference information.
© 2017 Seagate Technology LLC or its affiliates. All rights reserved. Seagate, Seagate Technology and the Spiral logo are registered trademarks of
Seagate Technology LLC in the United States and/or other countries. Dot Hill and RealStor are either trademarks or registered trademarks of Seagate
Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the
property of their respective owners.
Any use, derivation, disassembly, reverse engineering, dissemination, reproduction, or any attempt to modify, prepare derivative works, reproduce,
distribute, disclose copyrighted material of Seagate Technology LLC, for any reason, in any manner, medium, or form, in whole or in part, if not expressly
authorized, is strictly prohibited. Seagate reserves the right to change, without notice, product offerings or specifications.
Task As described in
1. Verify that the installation site meets product requirements.
2. Prevent electrostatic discharge.
Product Regulatory Compliance and Safety;
Hardware Installation and Maintenance Guide
3. Install the controller enclosure and optional expansion enclosures
in the rack.
Hardware Installation and Maintenance Guide
4. Connect power cords.
5. Test enclosure connectivity.
6. Install required host software.
7. Connect hosts.
8. Connect remote management hosts.
9. Use the CLI to set IP values for controller network ports.*
10. Use the CLI to set the host interface protocol.
11. Use the Storage Management Console to update firmware.
Hardware Installation and Maintenance Guide
12. Use the Storage Management Console to configure and provision
the storage system.
Storage Management Guide
Terminal emulator settings to access the CLI Default user
name, password
Controller IP values
Display settings: mode: VT100 or ANSI;
font: Terminal; translation: None; columns: 80
Connection settings: port: COM3 (for example);
baud (bit/sec): 115,200; data bits: 8; parity: None;
stop bits: 1; flow control: None
manage,
!manage
Default values: controller A IP address 10.0.0.2;
controller B IP address 10.0.0.3; netmask
255.255.255.0; gateway 10.0.0.1
Syntax to set IP values for controller A:
set net
ip IP-address netmask subnet-mask gateway
gateway-address controller a