Seagate Skyhawk AI ST6000VE001 User manual

100832218, Rev. B
April 2018
Standard models
ST6000VE001
ST4000VE001
SATA Product Manual

© 2018 Seagate Technology LLC. All rights reserved.
Publication number: 100832218, Rev. B April 2018
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. PowerChoice, SeaTools and SkyHawk
are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or regis-
tered trademarks are the property of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Document Revision History
Revision Date Pages affected and Description of changes
Rev. A 01/26/2018 Initial release.
Rev. B 04/17/2018 20: Added Regulatory Model Number - STR00C
27: Added missing side hole metric dimension (28.50 mm)

Seagate SkyHawk AI Product Manual, Rev. B 2
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 About the SATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 Recording and interface technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.5.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.4 Extended Power Conditions - PowerChoiceTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.4 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.6.5 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.7 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.7.1 Test for Prominent Discrete Tones (PDTs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.8 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.9 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.9.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 17
2.9.2 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.9.3 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.4 Seagate® Rescue™ Data Recovery Service Program Terms (for +Rescue models) . . . . . 18
2.10 Agency and Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.10.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.10.2 European Union (EU) CE Marking Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.10.3 Australian RCM Compliance Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.10.4 Canada ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.10.5 South Korean KC Certification Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.10.6 Morocco Commodity Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.10.7 Taiwanese BSMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.10.8 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.11 Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.11.1 European Union Restriction of Hazardous Substance Law. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.11.2 China Requirements —China RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.11.3 Taiwan Requirements — Taiwan RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.12 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.13 Shipping, Repair and Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Seagate SkyHawk AI Product Manual, Rev. B 3
Contents
3.0 Configuring and Mounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.0 SATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.2 SATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Seagate SkyHawk AI Product Manual, Rev. B 4
Figures
Figure 1 Typical 5V and 12V startup and operation current profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 2 Location of the HDA temperature check point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 3 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 4 Mounting dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Seagate SkyHawk AI Product Manual, Rev. B 5
For information regarding online support and services, visit: http://www.seagate.com/contacts/
For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: http://www.seagate.com/services-software/recover/
For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/
Seagate® Technology Support Services

Seagate SkyHawk AI Product Manual, Rev. B 6
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following: Seagate® SkyHawk® AI model drives:
These drives provide the following key features:
•2M hour MTBF - designed for high write duty cycle across SkyHawk AI
•ATA AV Command support - streaming video command support across SkyHawk AI
•Best-in-class acoustic performance means virtually silent operation
•Built-in error recovery for non-stop video streaming
•Compliant with RoHS requirements in China and Europe
•Full-track multiple-sector transfer capability without local processor intervention
•Low activity power
•Native Command Queuing with command ordering to increase performance in demanding applications
•Performance-tuned for seamless video applications
•PowerChoice™ for selectable power savings
•Reliability for 24×7 video surveillance applications
•Rotational Vibration - mitigation of system level rotational vibration inside SkyHawk AI
•SeaTools® diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
•State-of-the-art cache and on-the-fly error-correction algorithms
•Streaming video optimization - consistent command completion times & ERC support across SkyHawk AI
•Support for S.M.A.R.T. drive monitoring and reporting
•Supports "16+" drive bays
•Supports ATA8 streaming commands
•Supports latching SATA cables and connectors
•Supports up to 64 cameras plus 16 AI streams
•TGMR recording technology provides the drives with increased areal density.
•Thermal monitoring and reporting for 24×7 operations
•Transient power on management - 1.8A spin-up current
•Uncompromising reliability supports flexible surveillance design with case temperatures up to 70ºC
•Workload ratings of 550TB/year
•Worldwide Name (WWN) capability uniquely identifies the drive
1.1 About the SATA interface
The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages
include:
•Easy installation and configuration with true plug-and-play connectivity.
It is not necessary to set any jumpers or other configuration options.
•Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
•Scalability to higher performance levels.
In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to allow users
to install a SATA host adapter and SATA disk drive in the current system and expect all of the existing applications to work as normal.
The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no master/slave
relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host adapter, the host operating
system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they
are Device 0 (master) devices.
The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with
existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all
emulated.
The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow
Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA emulates parallel ATA, refer to
the “Serial ATA International Organization: Serial ATA Revision 3.2”. The specification can be downloaded from www.sata-io.org.
ST6000VE001 ST4000VE001
Note
The host adapter may, optionally, emulate a master/slave environment to host software where two devices on
separate SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the
same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of
shadow registers. This is not a typical SATA environment.

Seagate SkyHawk AI Product Manual, Rev. B 7
www.seagate.com Drive Specifications
2.0 Drive Specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the
phrases the drive and this drive are used throughout this manual to indicate the following drive models:
2.1 Specification summary tables
The specifications listed in Table 1 are for quick reference. For details on specification measurement or definition, refer to the
appropriate section of this manual.
ST6000VE001 ST4000VE001
Table 1 Drive specifications summary for 6TB and 5TB models
Drive Specification ST6000VE001 ST4000VE001
Formatted capacity (512 bytes/sector)* 6000GB (6TB) 4000GB (4TB)
Guaranteed sectors 11,721,045,168 7,814,037,168
Heads 10
Disks 5
Bytes per sector
(4K physical emulated at 512-byte sectors) 4096
Default sectors per track 63
Default read/write heads 16
Default cylinders 16,383
Recording density (max) 1941kFCI
Track density (avg) 340ktracks/in
Areal density (avg) 642Gb/in2
Internal data transfer rate (max) 2347Mb/s
Maximum sustained data rate, OD read (MB/s) 226MB/s
I/O data-transfer rate (max) 600MB/s
ATA data-transfer modes supported
PIO modes: 0 to 4
Multiword DMA modes: 0 to 2
Ultra DMA modes 0 to 6
Cache buffer 256MB
Weight (typical) 705g / 1.55 lb
Average latency 4.0ms
Startup current (max) 12V 1.8A
Voltage tolerance (including noise) 5V: ±5%
12V: ±10%
Non-Operating (Ambient °C) –40° to 70
Operating ambient temperature (min °C) 5
Operating temperature (Drive case max °C) 70 †
Temperature gradient 20°C per hour max (operating)
30°C per hour max (nonoperating)
Relative humidity 5% to 90% (operating)
5% to 95% (nonoperating)
Relative humidity gradient (max) 30% per hour
Wet bulb temperature (max) 26°C max (operating)
29°C max (nonoperating)
Altitude, operating –304m to 3048m
(–1000 ft to 10,000 ft)
Altitude, non-operating
(below mean sea level, max)
–304m to12,192m
(–1000ft to 40,000+ ft)

Seagate SkyHawk AI Product Manual, Rev. B 8
* One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity.
Accessible capacity may vary depending on operating environment and formatting.
** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification,
which may increase acoustic and power to operational levels.
† Seagate does not recommend operating at sustained case temperatures above 60°C.
Operating at higher temperatures will reduce useful life of the product.
Operational shock (max) 70 Gs at 2ms (read)
40 Gs at 2ms (write)
Non-operational shock (max) 250 Gs at 2ms
Vibration, operating
2Hz to 22Hz: 0.25 Gs, Limited displacement
22Hz to 350Hz: 0.50 Gs
350Hz to 500Hz: 0.25 Gs
Vibration, non-operating
5Hz to 22Hz: 3.0 Gs
22Hz to 350Hz: 3.0 Gs
350Hz to 500Hz: 3.0 Gs
Drive acoustics, sound power
Idle** 2.7 bels (typical)
2.8 bels (max)
Seek 2.8 bels (typical)
2.9 bels (max)
Non-recoverable read errors 1 per 10^15 bits read
Mean Time Between Failure (MTBF) 2,000,000 hrs
Rated Workload
Average annualized workload rating: <550TB/year.
The AFR specification for the product assumes the I/O workload does not exceed
the average annualized workload rate limit of 550TB/year. Workloads exceeding
the annualized rate may degrade the product AFR and impact reliability as
experienced by the particular application. The average annualized workload rate
limit is in units of TB per calendar year.
Warranty
To determine the warranty for a specific drive, use a web browser to access the
following web page:
http://www.seagate.com/support/warranty-and-replacements/
From this page, click on “Is my Drive under Warranty”. Users will be asked to
provide the drive serial number, model number (or part number) and country of
purchase. The system will display the warranty information for the drive.
Load/unload cycles (25°C, 50% rel. humidity) 300,000
Supports hotplug operation per the
Serial ATA Revision 3.2 specification Yes
Table 1 Drive specifications summary for 6TB and 5TB models
Drive Specification ST6000VE001 ST4000VE001

Seagate SkyHawk AI Product Manual, Rev. B 9
www.seagate.com Drive Specifications
2.2 Formatted capacity
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity.
Accessible capacity may vary depending on operating environment and formatting.
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of
guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of
drives with capacities over 137GB.
2.3 Recording and interface technology
2.4 Start/stop times
The start/stop times listed below.
Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown procedures.s.
Model Formatted
capacity*
Guaranteed
sectors Bytes per sector
ST6000VE001 6000GB 11,721,045,168 4096
(emulated at 512-byte sectors)
ST4000VE001 4000GB 7,814,037,168
All model
Interface SATA
Recording method Perpendicular
Recording density (kFCI) 1941
Track density (ktracks/inch avg) 340
Areal density (Gb/in2)642
Internal data transfer rate (Mb/s max) 2347
Maximum sustained data transfer rate, OD read (MB/s) 226
I/O data-transfer rate (MB/s max) 600
Power-on to ready (sec) (typ/max) 25/30
Standby to ready (sec) (typ/max) 25/30
Ready to spindle stop (sec) (typ/max) 10/11