SeboTek Voice-Q 721 User manual

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Bringing to Sound™
PAC HEARING SYSTEM
USER GUIDE
For Models
Voice-Q™721, 720, 620, 510, 410

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The PAC Hearing System is a state-of-the-art digital hearing instrument
designed to offer you superior sound quality and better speech understanding
in a variety of environments. The PAC Hearing System also offers unmatched
comfort and cosmetic appeal. In fact, most people may not notice you’re wear-
ing it, and you may forget you have it on!
Please read this manual carefully to benefit from all of the features of your new
PAC Hearing System. With proper care and usage, your PAC Hearing System will
provide years of outstanding performance. By being fit with this state-of-the-
art hearing system, you have taken the single most important step to better
hearing. Yet it is also important to recognize that your new hearing instruments
are just the first step in the better hearing process. The next step requires that
you remain committed to wearing your hearing instruments and carefully fol-
low the counsel and guidance your hearing care professional provides. To assist
in fine-tuning the instruments to your special needs, be sure you:
• Wear your instruments faithfully
• Document what you experience, and
• Communicate your experiences to your hearing care professional.
Again, all of us at SeboTek thank you for choosing the PAC Hearing System—
we’re sure that you and the people close to you will be glad you did!
CONGRATULATIONS ON YOUR CHOICE OF
THE SEBOTEK® PAC HEARING SYSTEM!

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CONTENTS
PAC HEARING SYSTEM COMPONENTS.......................................................................... 2
INSTALLING THE BATTERY IN YOUR PAC HEARING SYSTEM................................. 4
OPERATING YOUR PAC HEARING SYSTEM................................................................... 6
INSERTING AND REMOVING YOUR PAC HEARING SYSTEM .................................. 7
CARING FOR YOUR PAC HEARING SYSTEM ................................................................. 9
TROUBLESHOOTING .......................................................................................................... 11
IMPORTANT NOTICE FOR PROSPECTIVE HEARING INSTRUMENT WEARERS ...13
DISPENSER INFORMATION AND CHILDREN WITH HEARING LOSS..................14
SERVICE AND WARRANTY................................................................................................15
HEARING SYSTEM RECORD..............................................................................................16

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PAC HEARING SYSTEM COMPONENTS
VOICEQ™ 721/720/620
DIGITAL SOUND PROCESSOR
Speaker
Control Switch
Microphone
Battery
Compartment
Door
Speaker Link
Ultra Soft Tip
Speaker Link
Reinforced Guide
Microphone
Fig. 1

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VOICEQ™ 510/410
DIGITAL SOUND PROCESSOR
Control Switch
(510 only)
Microphone
Battery
Compartment Door
Fig. 2

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Installing the battery in your PAC Hearing System is a simple process. Open the
Battery Compartment Door by gently swinging out the Battery Compartment
Door as shown in Figure 3.
LOW BATTERY INDICATOR
Voice-Q 721: When the Voice-Q 721 detects a low battery condition, you will
hear a series of two beeps every five minutes.
Voice-Q 720 or 620: When the Voice-Q
720 or 620 detects a low battery condi-
tion, you will hear a series of beeps two
times every 30 seconds.
Voice-Q 510 or 410: When the Voice-Q 510
or 410 detects a low battery condition, you
will hear three beeps every five minutes.
On all models: the pattern will continue
until the battery has been replaced.
INSTALLING THE BATTERY IN YOUR PAC
HEARING SYSTEM
Fig. 3

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TO REMOVE AN OLD BATTERY
Once the Battery Compartment Door is open, place your
thumb and forefinger on the battery, and lift it up and out.
NOTE: If the battery is inserted incorrectly, it is difficult to completely
close the Battery Compartment Door. The Battery Compartment
Door should close easily. Do not force it—check to make sure that
the battery is not reversed or improperly seated in the battery door.
BATTERY INFORMATION
The Voice-Q Sound Processor in your PAC Hearing Instrument uses one #13
battery. SeboTek recommends using zinc air batteries.
DO NOT place batteries in the refrigerator or in a dehumidifying device, as the
batteries could leak and damage your hearing system.
A word of caution about batteries: Batteries can be harmful if swallowed.
Be sure to keep batteries out of reach of small children, animals or persons of
diminished mental capacity. In the event a battery is accidentally swallowed,
seek prompt medical attention at the nearest emergency center, or call the
National Button Battery Hotline at [phone].

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OPERATING YOUR PAC HEARING SYSTEM
TURNING YOUR PAC HEARING SYSTEM ON / OFF
Your PAC Hearing System is automatically on whenever the Battery Compart-
ment Door is closed. To turn your PAC Hearing System o, simply open the Bat-
tery Compartment Door. Always leave the Battery Compartment Door open
when not wearing your PAC Hearing System. NOTE: The Voice-Q 721 has a
programmable power on delay which your hearing care professional can pro-
gram for a three (3) to twelve (12) second delay when the instrument is turned
on. This delay allows time for you to insert the device. The default is three (3)
seconds.
CONTROL SWITCH
(Not available on the Voice-Q 410). Your PAC Hearing System may be pro-
grammed with different settings. As you change listening environments (for
example: noise, quiet, traffic, telephone, outdoors, music), you can select the
setting that allows you to hear most comfortably. Simply press the Control
Switch located at the top of the processor (see page 2, Figure 1, and page 3,
Figure 2) until you hear a beep(s). The audible tone(s) or beep(s) will conrm
the setting you have selected.
Settings are programmed by your hearing care professional for your individual
needs, so it is important for you to understand how your PAC Hearing System
is programmed. See your Hearing System Record on page 16 for your custom
settings.

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INSERTING YOUR SPEAKER LINK
Lubrication of the ultra soft tip on the speaker link is recommended to ensure
a good seal and to facilitate insertion into the ear. Lubricate the mushroom cap
of the tip with a small drop of SeboTek Comfort Gel, as shown in Figure 4. Be
careful not to allow any of the comfort gel to penetrate the speaker opening.
Blue speaker color indicates left ear.
Red speaker color indicates right ear.
Hold the speaker link near the speaker with your thumb and forefinger on a
vertical plane (see Figure 5). Both the thumb and forenger should be facing
downward and gently insert the Ultra Soft tip into your ear canal.
Next, position the sound processor behind your ear as shown in Figure 6.
If your instrument is equipped with a Sports Lock, place into your ear as shown
in Figure 7.
INSERTING AND REMOVING YOUR PAC
HEARING SYSTEM

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Fig. 4
Fig. 6
Fig. 5
Fig. 7

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CARING FOR YOUR PAC HEARING
SYSTEM
DAILY CLEANING & MAINTENANCE OF YOUR PAC HEARING SYSTEM
Gently wipe down the Ultra Soft Tip, Speaker Link and Sound Processor of your
PAC Hearing System using an alcohol wipe (see Figure 8). Care should be taken
NOT to use excessive alcohol, or a cotton ball saturated with alcohol, as this
may cause damage to the Speaker or Sound Processor.
Also, visually inspect the Ultra Soft Tip to ensure that there are no tears, cuts or
other damage. If you suspect any such damage, see your hearing care profes-
sional for immediate replacement of the Ultra Soft Tip, as a damaged tip could
possibly come off in the ear. If a tip remains
in the ear, do not be alarmed, but contact
your hearing care professional or physician
for immediate removal.
STORAGE
For Nightly Storage: Open the Battery
Compartment Door, remove the battery
and place your PAC Hearing System in its
protective case. For optimal
Fig. 8

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performance, it is recommended that your PAC Hearing System be kept in a
dehumidier. DO NOT place batteries in the dehumidifying device as the bat-
teries could leak and damage your Hearing System.
For Extended Storage: Clean your PAC Hearing System, remove the battery and
store in a protective case in a cool, dry area to reduce the potential for damag-
ing corrosion.
WARNING! Dropping, immersing in water or exposing your PAC Hearing Sys-
tem to excessive heat can damage it and void the warranty.
CAUTION: HEARINGRELATED SAFETY APPLICATIONS
Although your hearing instrument is warranted, reflecting its design quality
and reliability, fail-safe reliability is not implied. The hearing instrument should
not be relied upon as a primary safety system in any application where injury
or loss of life may result from failure of the hearing device to properly operate.
No redundancy or back-up is available in either the power source or the indi-
vidual and collective circuit functions of the instrument.

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TROUBLESHOOTING:
NO SOUND
Possible Cause Solution
Weak battery Replace battery
Ear wax blockage Clean tip; Replace wax guard
Component problem Consult your hearing care professional
NOT LOUD ENOUGH
Possible Cause Solution
Ear wax blockage Clean tip; Replace wax guard
Programming too low Consult your hearing care professional
Component problem Consult your hearing care professional
Hearing loss progression Consult your hearing care professional
INTERMITTENT GOES OFF AND ON
Possible Cause Solution
Weak battery Replace battery
Component problem Consult your hearing care professional
Moisture Allow aid to dry out (hearing instrument
dehumidifier is recommended)
If problem persists, consult your hearing care professional.

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NOT CLEAR, DISTORTED, STATIC
Possible Cause Solution
Weak battery Replace battery
Component problem Consult your hearing care professional
Ear wax blockage Clean tip; Replace wax guard
If problem persists, consult your hearing care professional.
TORN ULTRA SOFT TIP
Possible Cause Solution
Finger nail or sharp objects Consult your hearing care professional
Damage from improper insertion Consult your hearing care professional
SORENESS (NOTE: Mild soreness is not unusual for the first few days)
Possible Cause Solution
Improper placement
Adjust fit of tip to achieve comfort.
Use lubricant when inserting your
Sebo HD Hearing System
Improper fit of the Ultra Soft Tip Consult your hearing care professional
Improper fit of the Speaker Link Consult your hearing care professional

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IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS
Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician
(preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who
specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The
purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified
and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written statement that states that your hearing loss
has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer
you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and
without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing
aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-
rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing
aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a
licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evalu-
ation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not
in your best health interest and its use is strongly discouraged.

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DISPENSER INFORMATION & CHILDREN WITH HEARING LOSS
Warning to Hearing Aid Dispensers
A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician
(preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry,
actual observation, or review of any other available information concerning the prospective user, that the prospec-
tive user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds
132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. (This provision is
required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels (dB).)
Children with Hearing Loss
In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiolo-
gist for evaluation and rehabilitation since hearing loss may cause problems in language development and the edu-
cational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation
and rehabilitation of a child with a hearing loss.

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SERVICE AND WARRANTY
Your SeboTek sound processor and speaker link (collectively, “Hearing System”) includes a limited warranty against
defects in material and workmanship. Please ask your hearing care professional about the duration. All warranty
claims must be submitted to SeboTek with the warranted merchandise within the warranty period. SeboTek shall
repair or replace any defective merchandise covered by this warranty at SeboTek’s sole expense during the Term
of the manufacturer’s warranty period. All warranties are void if the merchandise (or any part thereof) has been
misused, abused, tampered with, or modified in any way, or if the serial number is altered, effaced or removed, or if
any unauthorized repairs have been made to the merchandise. Additionally, this warranty will be void if the Speaker
is used without the Clear-Sound™ Wax Guard.
The Ultra Soft Tips used with your Hearing System are considered maintenance or service items and are excluded from
the manufacturer’s limited warranty.
SeboTek shall not be liable for any special, indirect, incidental or consequential damages in connection with the use of
the merchandise or for the breach of any of the obligations owed to the purchaser, or any customer of the purchaser,
if any. In the event legal liability of SeboTek is established for any cause or reason whatsoever, including, without
limitation for breach of warranty, the sole and exclusive liability of SeboTek and the exclusive remedy of purchaser or
any customer of the purchaser shall be the recovery of an amount not exceeding the original price charged by SeboTek
to the purchaser for the merchandise.
SEBOTEK MAKES NO WARRANTY, EITHER EXPRESSED OR IMPLIED, THAT THE MERCHANDISE IS MERCHANTABLE OR FIT
OR SUITABLE FOR ANY PARTICULAR USE OR PURPOSE. SEBOTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED,
EXCEPT AS IS EXPRESSLY SET FORTH HEREIN, ALL SUCH OTHER WARRANTIES BEING HEREBY DISCLAIMED.
In the event your Hearing System needs repair, see your hearing care professional.

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HEARING SYSTEM RECORD
LEFT RIGHT
Purchase Date
Warranty Term
Warranty Exp. Date
S o u n d P r o c e s s o r
Model No.(s)
S o u n d P r o c e s s o r
Serial No.(s)
Memory Settings 1. 1.
2. 2.
3. 3.
4. 4.
Link Size
Link Serial No.(s)
Tip Size
Battery Size #13 #13

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NOTES:
Copyright © 2009 SeboTek® Hearing Systems, LLC
All rights reserved. No part of this publication may be reproduced without permission from SeboTek Hearing Systems.

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Patents US Design D501255, US Design D529612, US 5606621, US 7110562, US 7016512, US 7139404, AU 700444,
BR Pl9608669-6, CA 2224653, JP 3811731, EP 1537760, EP Design 000306733-0001 • Other Patents Pending.
© 2009 All Rights Reserved • BKT300-F400-A • Rev. 0911
EUROPEAN AUTHORIZED REPRESENTATIVE:
CEpartner4u, Esdoornlaan 13, 3951DB Maarn, e Netherlands Tel.:[phone]
2488 E. 81st St., Suite 2000, Tulsa, OK 74137, USA • ww w.SeboTek.com