SecureData SecureDrive-BT User manual

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USER MANUAL

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Contents
SecureDrive-BT Overview 3
Safety Information 3
SecureDrive-BT Features 5
Icon Interpretations 6
Installing the Accompanying App 7
Passwords and Procedures 7
Password Requirements 7
Procedural Conventions 7
Adding the Drive to the App (Pairing) 7
Unlocking the Drive 8
Disconnecting the Drive from Your Computer 9
Locking without Unplugging from the Computer 9
Setting Options 10
Entering Settings Mode 11
Password Options 11
Access Options and Locking Options 21
Managing the Drive 30
Removing a Drive 31
Brute Force Hacking Detection 31
Resetting (Deleting) the Drive 31
Creating a Password after a Reset (Blank Drive) 32
Reformatting the Drive 33
Technical Support 38
Contact Information 38
Troubleshooting 39
Warranty and RMA Information 39

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SecureDrive-BT Overview
Thank you for purchasing the SecureDrive™-BT Model (‘Drive’hereafter). It’s an easy to
use, hardware encrypted USB 3.0, password activated external Drive. This
Bluetooth®-capable model uses an application via wireless user-authentication on a
smartphone—iOS and Android. (Apple iOS includes Apple watch and iPad.)
The Drive uses military grade XTS-AES 256-bit hardware encryption, which encrypts all
data stored on it in real-time. It works on all computer and embedded systems that
support standard USB protocol.
Should your Drive get lost or stolen, rest assured that all data on it is protected by military
grade encryption and cannot be accessed without entering the password via the
DataLock App.
NOTE: For extra security with multiple users, the Remote Management Model allows a
User and an Admin password as well as allowing the admin to remotely make
settings to Users’ Drives. This makes it perfect for corporate and government
deployment (not covered in this manual.)
Your Drive may have Cloud Backup and built-in Antivirus features installed. For more
information, please contact Support at SecureData™.
REQUIREMENTS
The Drive must be connected to a computer for use. It works on Windows, Mac, Android,
Linux, or Chrome operating system, or any host such as an embedded system. The
computer/host must have a USB 2.0 port, minimum.
WHAT’S INCLUDED?
• 1 Drive • 1 Quick Start Guide • 1 USB 3.0 cable
Safety Information
This icon indicates important information regarding the safety of the product
(Cautions). Please be mindful of these messages. Contact support if you have questions.
PRECAUTIONS
Do not expose the Drive to water or moisture.
Resetting the Drive will delete all stored data as well as all passwords.
Forgetting your password will render the Drive inaccessible. There is no
‘backdoor.’
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the device.

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EMI CAUTIONS
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Changes or modifications not expressly approved by the party responsible could void the
user’s authority to operate this device.
The normal function of the product may be disturbed by strong Electro Magnetic
Interference. If so, simply reset the product to resume normal operation by following the
instruction manual. In case the function could not resume, please use the product in other
location.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
RF Exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.

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SecureDrive-BT Features
Figure 1: SecureDrive BT layout showing LEDs and ID numbers.

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Icon Interpretations
ON THE DRIVE
LEDs on the Drive are represented here by colored icons.
LED
Meaning
(one blink)
Plugged into computer; LED test
= Red solid
Powered and locked but not BT-connected
= Red blinking
Powered and locked and BT-connected
Blue solid
Blue blinking
The Drive is unlocked and accessed (Drive is transferring data).
NOTE: The blue LED may be on or blinking during any procedure
after the Drive is unlocked.
= Green solid
Powered and Unlocked. Settings operation was successful.
ON THE APP
App Icon
Meaning
Drive is locked
Drive is unlocked
Drive is blank such as when not formatted
The Drive is BT-connected to the app and Authenticated. If you don’t see
this icon, the Drive is BT-connected but not Authenticated which means
that if the Drive is unlocked you can access your files but cannot access the
Settings Menu or swipe right to lock.
Change the password
Touch ID
Face ID
App will remember the password
Inactivity AutoLock
Step-away AutoLock
Read-Only Mode
Enable Apple Watch®
Reset the USB (erase all data and settings)
Password Recovery
Remote Wipe

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Installing the Accompanying App
The app, named DataLock, for your new Drive must be installed on an iOS or Android
device to control all the Drive’s functions. Only one app is required to control multiple
Drives.
Download the app for an iOS device from the Apple App Store or for an Android device
from Google Play. It can be installed just like any other app, clicking Download then
Install.
Download the DataLock App and then install it.
Passwords and Procedures
The SecureDrive–BT Model is shipped with password 11223344. We strongly suggest
changing the password for security.
CAUTION: Risk of loss of data. If you forget your password all data will be
inaccessible and reformatting will be required. There is not ‘backdoor.’
Password Requirements
Your password must:
•be 7-15 characters in length, letters or numbers. Special characters okay.
•not contain only repetitive numbers or letters, e.g. (3333333) or (ccccccc)
•not contain only consecutive numbers or letters, e.g. (1234567),
(78901234), (7654321), (abcdefg)
Procedural Conventions
All actions require the Drive to be connected to a computer with the USB cable. The
procedures in this manual show LED status that you should see after performing each
step. Next to it is what the app displays at some point during the procedure.
Adding the Drive to the App (Pairing)
The eight-digit Device ID is required; is it printed on the Drive.

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Adding the Drive
LED
APP
1. Connect the Drive to a computer with the USB cable.
(one blink)
Then
2. Start the DataLock App on your device.
NOTE: Ensure your device is BT enabled.
3. Tap if you don’t see the new Drive’s SN in the
list.
4. Tap the Drive name that appears and follow the app
instructions.
5. Tap Continue and follow the app instructions.
Unlocking the Drive
CAUTION: Possible loss of data. After ten failed attempts to unlock the
Drive, the password, all data, and the formatting will be deleted. Refer to
Brute Force Hacking Detection on page 31.
NOTE: Until the Drive is unlocked it does not display in your computer’s File Manager
(Explorer or Finder).

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Unlock the Drive
LED
APP
A.WHEN NOT CONNECTED:
1. Connect the Drive to a computer with the USB
cable.
(one blink)
Then
2. Start the DataLock App on your device.
NOTE: Ensure your device is BT enabled.
3. Tap the Drive name.
4. Type in the password1and tap Unlock.
B.AFTER WAKING FROM SLEEP (i.e.,
‘not authenticated’ which is caused when some
OS’s sleep).
1. Open the app.
or
2. Tap the Drive name.
3. Type in the password1.
4. Tap Unlock.
1The password on new Drives is 11223344.
We strongly suggest changing the password after unlocking.
Refer to Changing the Password on page 11.
NOTE: If the Drive still doesn’t appear in your computer’s file manager, refer to
Troubleshooting on page 39.
Disconnecting the Drive from Your Computer
Generally, you can just unplug the USB cable.
NOTE: Some computer systems may require clicking the Safely Remove Hardware/Eject
icon on your system prior to unplugging the cable from the computer. Wait for the
red LED to come on indicating it is locked and ready to disconnect from the
computer.
Locking without Unplugging from the Computer
The two methods shown below (A & B) allow for the two states the app could be in:
Authenticated (logged in) or not.

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Lock without Unplugging
LED
APP
A.If the App is still BT-connected
to the Drive and unlocked:
1. In the app, swipe the desired Drive name
to the left.
If it does not swipe left, it needs to be
authenticated. See B below.
2. Tap Lock. The Drive locks.
B.If the App is still BT-connected
to the Drive but not Authenticated
(this does not appear):
1. In the app, tap the desired Drive name.
NOTE: If Remember Password is on, skip
the next step.
2. Type in the password and tap
Re-Authenticate.
3. Lock the Drive—refer to the steps in part A
above.
Setting Options
The following headings describe enabling options and features.
For Remote Management options and corporate administrators, see our website for the
Remote Management BT Model.

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NOTE: All actions require the Drive to be connected to a computer with the USB cable.
NOTE: Unless otherwise noted, procedures listed below assume the Drive has already
been unlocked and authenticated.
Entering Settings Mode
The Settings Mode allows functions such as
enabling and disabling the Read-Only feature and
an automatic Step-away AutoLock. Access the
Settings Mode by tapping the desired Drive name
anytime it’s unlocked and authenticated.
Figure 2: The Settings Menu, partial view. 
Password Options
CHANGING THE PASSWORD
With your Drive connected to a computer, follow these steps to change an existing
password.
Change the Password
LED
APP
1. With the Drive unlocked, tap the desired Drive name.
2. Tap Change Password and enter your current password.
Refer to Figure 2: above.
3. Enter your old password, then new password and retype
it into the Confirm field.
4. Tap Change Password.
NOTE: If a mistake was made while defining a new password or the procedure was not
completed, the Drive will retain the old password.
SETTING TO REMEMBER PASSWORD
To skip entering your password every time, you can have the password field auto-fill.
CAUTION: Security risk. The application will not require a password to
unlock your Drive. With this setting we strongly suggest that you enable a

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passcode on your iOS/Android device.
Also, if the Step-away AutoLock feature is on, the Drive will authenticate
and unlock automatically as soon as the app is opened and within BT
range.
Remember Password
LED
App
1. With the Drive unlocked and authenticated
(logged in), tap the desired Drive name.
2. Tap the Remember Password button to the
ON position (green).
3. Tap Yes to confirm.
ENABLING THE PASSWORD RECOVERY FEATURE
The Password Recovery feature will send a recovery code to your registered mobile
number as a text message.
There are two places where you can enable the Password Recovery:
After creating password (refer to Changing the Password on page 11)
From the Settings menu
1. Make sure the Drive is unlocked and authorized (logged-in) via the DataLock app.
2. Tap the Drive name to access Settings.

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3. Tap the Password Recovery button (green is ON).
4. Read the Password Recovery message and tap Continue.

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5. Enter your mobile phone number.
6. Tap Continue.
7. Confirm your mobile phone number.

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8. Wait for a text message and enter the confirmation code received. (This is an
example only.)
You should get a confirmation that Password Recovery is Activated.

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To recovery your password, see the next heading.
RECOVERING A FORGOTTEN PASSWORD
Part A: If you have previously enabled the Password Recovery feature, follow these
steps, otherwise skip down to part B.
NOTE: To receive password recovery code by text message you must be able to receive
text messages to the phone number from where Password Recovery was
enabled.
1. Tap the Drive name.
2. Tap Forgot Password.

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3. Tap Yes on the Forgot Your Password dialog.
4. Wait for the text message and then enter received confirmation code.

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5. If entered correctly, you will see a Change Password dialog. Just create a new
password.
Now your Drive should be unlocked.

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RECOVERING A FORGOTTEN PASSWORD
Part B: If you previously did not enable Password Recovery and forgot your password,
resetting the Drive is the only way to make it usable again. Although your data will be
erased from the Drive, this ensures that it is not breached or compromised. The
DataLock BT Device ID is printed on the Drive to allow resetting the Drive.
CAUTION: Data will be deleted. After performing a Drive RESET, it reverts
to the default state: unformatted AND ALL USER DATA AND SETTINGS
WILL BE DELETED. Also, all settings (such as Drive name, password,
step-away, inactivity timer) will be set to default values.
You will need the Serial Number of the Drive.
Make sure the Drive is authorized (logged-in) via the app.
1. Tap the Drive name.
2. Tap Reset Drive.

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3. Read the warning and tap Reset Drive.
The Drive reverts back to the default state. The default state is blank (has no password)
and locked. Please see Changing the Password to initialize your Drive.