SecureData SecureDrive KP User manual

KEYPAD MODEL
USER MANUAL

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Contents
SecureDrive Overview 3
Safety Information 3
SecureDrive Features 4
PINs and Procedures 5
User Mode 5
User PINs 5
Unlocking the Drive in User Mode 6
Changing the User PIN 6
Options for User Mode 7
Admin Mode 8
Button Pressing Conventions 9
Admin PINs 9
Options for Admin Mode 11
Managing the Drive 13
Verifying which PINs have Been Set 13
Deleting all Files in Admin Mode 13
Brute Force Hacking Detection 14
Resetting (Deleting) the Drive 15
Creating a User PIN after a Reset (blank Drive) 15
Reformatting the SecureDrive 15
Technical Support 20
Contact Information 20
Troubleshooting 21
Warranty and RMA information 22

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SecureDrive Overview
Thank you for purchasing the SecureDrive-Keypad Model (‘Drive’ hereafter), an easy to
use hardware encrypted USB 3.0 portable external data storage drive with on-board
alphanumeric 11 button keypad for OS-independent user-authentication.
The Drive uses XTS-AES 256-bit hardware encryption, which encrypts all data on it in
real time. It requires no software drivers nor updates and works on all computer and
embedded systems that support standard USB protocol.
Should your Drive get lost or stolen, rest assured that all data on it is protected by military
grade encryption and cannot be accessed without entering the PIN (Person-Identification-
Number).
The Drive can be configured with both a User and Admin PINs, making it perfect for
personal use and business use such as healthcare, legal, corporate, and government.
Your drive may have Cloud Backup and built-in Antivirus features installed. For more
information, please contact Support at SecureData™.
REQUIREMENTS
•The Drive must be connected to a computer for use. It works on Windows, Mac,
Android, Linux, or Chrome operating systems, or any embedded systems
supporting USB 2.0 port, minimum.
WHAT’S INCLUDED?
•1 SecureDrive • 1 Quick Start Guide • 1 USB 3.0 cable
Safety Information
This icon indicates important information regarding the safety of the product and
your data (Cautions). Please be mindful of these messages. Contact support if you have
questions.
PRECAUTIONS
Do not expose the Drive to water or moisture.
Resetting the Drive will delete all stored data as well as all PINs and settings. The
Drive will become blank and require formatting.
Forgetting your PIN will render the Drive inaccessible. There is no ‘backdoor.’
(If an Admin exists, the Admin can unlock the Drive and create a new User PIN.)

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SecureDrive Features
Figure 1: The Drive Layout
LED INTERPRETATIONS
LEDs on the SecureDrive are represented here by colored icons.
LED
Meaning
(blink all
together once)
Plugged into computer; LED test
= Red solid
Locked; Momentarily preparing for next input; or failed procedure.
= Red blinking1
Locked, ready for input (other than a Setting code). Also, specific feedback1
= Red blinking with
Green solid
(Settings Mode) Locked & ready for keypad input within 10 seconds, or idle
for 30 seconds if procedure is done.
= Green blinking
Unlocked and ready for keypad input
= Green blinking
slowly
Unlocked for use in Read-Only Mode
Blue solid
Blue blinking
Drive is powered and when blinking is transferring data.
NOTE: The blue LED may be on or blinking during any procedure after
the Drive is unlocked.
= Green solid
Unlocked; operation was successful.
1-For other LED combinations see specific status requests: Verifying Existing PIN and Determining the
Version Number described in this manual.

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PINs and Procedures
PIN REQUIREMENTS
Your User PIN or Admin PIN must:
•be between 7-15 digits in length
•not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
•not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7),
(7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
NOTE: Creating words (using the corresponding number key for each letter) can be more
memorable than a string of numbers.
PROCEDURAL CONVENTIONS USED
All procedures below require the Drive to be connected to a computer with the USB
cable. LED status shown is what you should see after performing each step. Unless
otherwise noted, all procedures start with the Drive locked. [ ]
NOTE: Each step in all procedures listed below have a 10 second window to perform the
next step. In general, a blinking LED times out after 10 seconds.
User Mode
New drives are shipped with a default User PIN which is 11223344 (otherwise, your
vendor will supply it). We strongly recommend changing the password once it is
unlocked.
User PINs
This Section:
•Unlocking the Drive in User Mode
•Changing the User PIN
•Disconnecting from Your Computer
•Locking the Drive without Disconnecting
CAUTION: Risk of loss of data. If you forget your User PIN and no Admin
PIN exists, or you forget both PINs, all data will be inaccessible and
reformatting will be required.

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Unlocking the Drive in User Mode
CAUTION: Possible deletion of data. After ten failed attempts to unlock the
Drive, the User PIN and all data on the Drive will be deleted. Refer to Brute
Force Hacking Detection on page 14.
NOTE: Until the Drive is unlocked it does not show in your computer’s File Manager
(Explorer or Finder).
1. Connect the Drive to your computer with the USB cable.
2. Press [ ]
3. Enter the User PIN*. []
4. Press [ ]
*The factory PIN for new drives is 11223344. For other drives, contact your vendor.
We strongly recommend changing the password once it is unlocked.
See Changing the User PIN below.
NOTE: If the Drive still doesn’t appear in your computer’s file manager, refer to
Troubleshooting on page 21.
Changing the User PIN
1. Press [ ]
2. Enter the User PIN. [ ]
3. Press [ momentarily ]
4. After you see then press [ ]
5. Enter the new User PIN [ ]
6. Press [ ]
7. Re-enter the new PIN. []
8. Press [ momentarily, then ]
Note that if a mistake was made while defining a new PIN or the procedure was not
completed, the Drive will retain the old PIN.
DISCONNECTING FROM YOUR COMPUTER
Generally, you can just unplug the USB cable. However, some computer systems may
require you to click the Safely Remove Hardware/Eject icon within your operating system
prior to unplugging the drive cable from your computer. Wait for the red LED to light
momentarily indicating it is locked and ready to disconnect from the computer.
LOCKING THE DRIVE WITHOUT DISCONNECTING
USER AND ADMIN MODES: To lock the Drive without unplugging the USB cable, press and
hold until the red LED lights (about 4 seconds).

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Options for User Mode
The following headings describe enabling options and features requiring only a User PIN.
For Administration options see Options for Admin Mode on page 11.
This Section:
•Enabling Read-Only in User Mode
•Enabling Read/Write in User Mode
•Setting the Timeout Lock in User Mode
•Disabling the Timeout Lock in User
Mode
Procedures that end with these LEDs [ ], will eventually change to .
NOTE: All procedures require the Drive to be connected to a computer with the USB
cable.
NOTE: Each step in all procedures listed below have a ten second window to perform the
next step. In general, a blinking LED times out after ten seconds.
ENABLING READ-ONLY IN USER MODE
The User is able to write content to the Drive and then restrict access to read-only (R-O).
Once R-O Mode is activated, access is limited to reading only, until Read/Write is
enabled which can be accomplished by a User (or an Administrator, described in the
Admin section).
Setting to Read-Only does not unlock the drive.
1. With the Drive locked, press [ ]
2. Enter your User PIN. [ ]
3. Press [ ]
4. Wait for , then press []
5. Press 7,6 (R,O for Read-Only) [ ]
6. Press [ ]
If successful, the next time the Drive is unlocked it will be in R-O Mode as indicated by
the slow blinking green LED (as well as messages provided by your computer when you
try to save or delete a file).
ENABLING READ/WRITE IN USER MODE
Read-Only (Write Restriction) can be turned off restoring Read and Write access. Note
that setting the drive to R-W does not unlock the drive.
1. With the Drive locked, press [ ]
2. Enter your User PIN. [ ]
3. Press [ ]
4. Wait for , then press []
5. Press 7,9(R,Wfor Read/Write) []
6. Press []

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If successful, the next time the Drive is unlocked it will be in Read/Write Mode as
indicated by a solid green LED.
SETTING THE TIMEOUT LOCK IN USER MODE
To protect against unauthorized access when the Drive is connected to a host computer
and unattended, the Drive can be set to automatically lock after a pre-set amount of idle
time (no read or write activity).
NOTE: When set in User Mode, the Timeout Lock is only active in User Mode and not
Admin Mode.
The default state of the Timeout Lock feature is OFF. The Timeout Lock feature can be
set to activate (lock) any time between 1 and 99 minutes.
1. With the Drive locked, press [ ]
2. Enter your User PIN. [ ]
3. Press [ ]
4. Wait for , then press []
5. Press 8,5 (T,L for Timeout Lock) [ ]
6. Press [ ]
7. Enter the length of unattended time for Timeout.
Two digits required. [ ]Examples:
01 = 1 minute
99 = 99 minutes
8. Press []
The Timeout Lock is now set for subsequent Drive use, until changed.
DISABLING THE TIMEOUT LOCK IN USER MODE
Follow the same steps for setting the Timeout Lock (above) and enter 00 for the time
delay.
The Timeout Lock is now disabled.
Admin Mode
An Admin PIN is a useful feature, especially for corporate deployment and it can be used
to usage policy. For example:
•Recovering data from a Drive and creating a new User PIN in the event that you
or an employee has forgotten the User PIN.
•Retrieving data from a Drive if an employee leaves the company.
•Setting policies such as Read-Only or the Timeout Lock.
The Admin PIN can be used to override all User-Mode settings.

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Button Pressing Conventions
Many Admin procedures start with pressing and holding a number button down (1or 7,
for example) and while holding it, pressing button: abbreviated in the steps below as:
Press and hold down 7-and then press- .
In some cases, you must hold down the number while pressing and releasing button
twice: abbreviated as: Press and hold down 1-and then press- .
NOTE: All procedures under this heading start with the Drive connected to a computer
but still locked, unless otherwise noted.
NOTE: Each step in all procedures listed below have a 10 second window to perform the
next step. In general, a blinking LED times out after 10 seconds.
The PIN requirements are the same as User-Mode. Refer to PIN Requirements on
page 5.
Admin PINs
CAUTION: Risk of loss of data. If you forget your User PIN and no Admin
PIN exists, or you forget both PINs, all data will be inaccessible and
reformatting will be required.
This Section:
•Creating an Admin PIN (no User PIN)
• Creating an Admin PIN (User PIN
exists)
•Unlocking the Drive in Admin Mode
•Adding or Changing a User PIN in
Admin Mode
•Locking the Drive in Admin Mode
•Changing the Admin PIN
CREATING AN ADMIN PIN (NO USER PIN)
The Drive must be locked and have no User PIN.
1. Press [ ]
2. Press and hold down 1-and then press- [ ]
3. Enter a new Admin PIN. [ ]
4. Press . [ ]
5. Re-enter your new Admin PIN. [ ]
6. Press . [ momentarily, then ]
If unsuccessful [ briefly]

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NOTE: If a mistake was made or the procedure not completed, no Admin PIN will be
created.
CREATING AN ADMIN PIN (USER PIN EXISTS)
The Drive must be locked.
1. Press [ ]
2. Enter the User PIN [ ]
3. Press [ ]
4. Wait for , then press and hold down 1-and then press- [ ]
5. Enter a new Admin PIN. [ ]
6. Press . [ ]
7. Re-enter your new Admin PIN. [ ]
8. Press . [ ]
NOTE: If a mistake was made or procedure not completed, no Admin PIN will be created.
UNLOCKING THE DRIVE IN ADMIN MODE
CAUTION: Possible deletion of all data, settings, and both PINs. After ten
failed attempts to unlock the Drive, it will reset to the blank factory setting.
Refer to Brute Force Hacking Detection on page 14.
1. Press and hold down 1-and then press- [ ]
2. Enter the Admin PIN. [ ]
3. Press [ momentarily, then ]
If unsuccessful [ briefly]
NOTE: If your computer goes into sleep mode while the Drive is unlocked, the Drive may
lock after some time depending on your power management settings regarding
the USB port.
ADDING OR CHANGING A USER PIN IN ADMIN MODE
For PIN requirements refer to page 5.
1. With the Drive locked, press and hold down 1-and then press- []
2. Enter your Admin PIN. []
3. Press []
4. Wait for , then press []

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5. Enter a new User PIN. []
6. Press [ ]
7. Re-enter the User PIN ]
8. Press [ momentarily, eventually ]
If successful, the User PIN is now added or changed.
LOCKING THE DRIVE IN ADMIN MODE
Locking the Drive without unplugging the USB cable is the same for both modes. Refer to
page 6.
CHANGING THE ADMIN PIN
The Admin PIN cannot be changed from the User mode.
Remember that Press and hold down 1-and then press- means ‘hold down #1
button and press the Key button twice.’
For PIN requirements see page 5.
1. With the locked, press and hold down 1-and then press- [ ]
2. Enter the Admin PIN. [ ]
3. Press [ ]
4. Wait for , then press and hold down 1-and then press- [ ]
5. Enter a new Admin PIN. [ ]
6. Press [ ]
7. Re-enter the Admin PIN [ ]
8. Press [ slowly & , eventually ]
NOTE: If a mistake is made while defining a new Admin PIN or the procedure is not
completed, the Drive retains the old Admin PIN (as well as the old User PIN if one
exists).
Options for Admin Mode
The following headings describe enabling options and features requiring only a User PIN.
This Section:
•Enabling Read-Only in Admin Mode
•Enabling Read/Write in Admin Mode
•Setting the Timeout Lock in User Mode
• Setting the Timeout Lock in Admin
Mode
ENABLING READ-ONLY IN ADMIN MODE
NOTE: When Admin restricts access to Read-Only, the User cannot change this setting.
Setting to Read-Only does not unlock the drive.

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1. Press and hold down 1-and then press- []
2. Enter the Admin PIN. [ ]
3. Press [ ]
4. Wait for , then press [ ]
5. Press 7,6 (R,O for Read-Only) [ ]
6. Press [slowly & momentarily, then ]
If successful, the next time the Drive is unlocked it will be in R-O Mode as indicated by
the slow blinking green LED (as well as messages provided by your computer when you
try to save or delete a file).
ENABLING READ/WRITE IN ADMIN MODE
Admin can override a User-set Read-Only state by enabling Read/Write using the Admin
PIN.
Setting to Read-Write does not unlock the drive.
1. Press and hold down 1-and then press- [ ]
2. Enter the Admin PIN. [ ]
3. Press [ ]
4. Wait for , then press [ ]
5. Press 7,9(R,W for Read/Write) [ ]
6. Press [slowly & ]
If successful, the next time the Drive is unlocked it will be in R/W Mode as indicated by
the solid green LED.
SETTING THE TIMEOUT LOCK IN ADMIN MODE
To protect against unauthorized access when the Drive is connected to a computer and
unattended, it can be set to automatically lock after a preset amount of time.
In its default state, the Timeout Lock feature is turned off. It can be set to activate (lock
the Drive) any time between 1 and 99 minutes. Admin Timeout Lock settings will override
User settings.
1. Press and hold down 1-and then press- [ ]
2. Enter the Admin PIN. [ ]
3. Press [ ]
4. Wait for , then press [ ]
5. Press 8,5(T,L for Timeout Lock) [ ]
6. Press [ ]
7. Enter the length of unattended time for Timeout.
Two digits required. []Examples:
01 = 1 minute
99 = 99 minutes
8. Press [slowly & ]
If successful, the Timeout Lock is now set.

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DISABLING THE TIMEOUT LOCK IN ADMIN MODE
Follow the same steps for setting the Timeout Lock (above) and enter 00 for the time
delay. The Timeout Lock will be disabled.
Managing the Drive
The following headings discuss important, though less common, actions for managing
your Drive. Except where noted, all procedures assume your Drive is connected to a
computer and locked (red LED).
Verifying which PINs have Been Set
To determine which PINs have been set up:
Press ; The LEDs display for 10 seconds:
• No PIN exists [ ]
• Only User PIN exists. [rapidly]
• Only Admin PIN exits. [ rapidly]
• Both PINs exist. [ ]
Deleting all Files in Admin Mode
An Admin operator can delete all data stored on the Drive including User settings and
PIN. All Admin settings (and only the Admin settings) will remain on the Drive. The Drive
will need to be reformatted. For reformatting, refer to Reformatting the SecureDrive on
page 15.
NOTE: All procedures require the Drive to be connected to a computer with the USB
cable.
NOTE: Each step in all procedures listed below have a 10 second window to perform the
next step. In general, a blinking LED times out after 10 seconds.
CAUTION: The ‘Delete All’ procedure deletes all data, User settings, and
formatting. The Drive must be reformatted.
1. With the Drive locked, press and hold down 1-and then press- [ ]
2. Enter the Admin PIN. [ ]
3. Press [ ]
4. Wait for , then press [ ]
5. Press 3,2(D,A for Delete All) [ ]
6. Press [ alternate ]
7. Enter the Admin PIN again [ alternate ]

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8. Press [slowly &momentarily]
If unsuccessful [ briefly]
All data and User settings have now been deleted from the Drive.
Brute Force Hacking Detection
USER
Status: Both Admin and User PINs have been created.
If a User enters an incorrect User PIN ten consecutive times, regardless of the time
intervals in between attempts, the Drive’s brute force detection will trigger and the User
PIN will be deleted. All data remains on the Drive and can be accessed by the Admin
entering the correct Admin PIN.
Status: Only User PIN have been created.
If a User enters an incorrect User PIN ten consecutive times regardless of the time
intervals in between attempts, the Drive’s brute force detection triggers and the User PIN
and encryption key will be deleted and all data will become inaccessible and lost
forever. The Drive will need to be formatted before it can be reused. Refer to
Reformatting the SecureDrive on page 15.
ADMIN
Status: Admin PIN, or Admin and User PINs have been created.
If an Admin enters an incorrect Admin PIN ten consecutive times, regardless of the time
intervals in between attempts, the Drive’s brute force detection triggers and both the
User and Admin PINs and the encryption key will be deleted and all data will
become inaccessible and lost forever. The Drive will need to be formatted before it
can be reused. Refer to Reformatting the SecureDrive on the next page.
This table illustrates the different PIN states and what happens when Hacking Detection
triggers.
Hacking Detection
PIN attempted to
use to unlock
PINs setup
on the Drive at the
time
After 10 consecutive incorrect PIN entries, the brute force
mechanism triggers
and does this:
User PIN
Admin & User PINs
The User PIN will be deleted.
All data will remain on the Drive and can only be accessed
by the Admin entering the correct Admin PIN.
User PIN
User PIN Only
The encryption key will be deleted, and all data will be
inaccessible and lost forever including the PINs.
Admin PIN
Admin & User PINS
Admin PIN
Admin PIN Only

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Resetting (Deleting) the Drive
CAUTION: Resetting the Drive will delete all data stored on it including
both PINs. After Resetting, the Drive must be formatted (initialized). (See
heading Reformatting the Drive after this procedure.)
In the event that both the Admin and User PINs have been forgotten, or you want to
delete all data stored on the Drive including the PINs, you can perform the following reset
function. It also removes the encryption, requiring the Drive to be reformatted to generate
new encryption—to format the Drive refer to the heading Reformatting the SecureDrive
below.
1. With Drive locked, press and hold down 7-and then press- [ alternately]*
2. Press 999 [ alternately]
3. Press and hold down 7-and then press- [ ]
The Drive is now blank and locked.
*If only red LED lights, the Drive may already be blank.
Creating a User PIN after a Reset (blank Drive)
Follow this procedure when the Drive is blank: such as after it has been reset or Hacking
Detection has triggered.
1. Connect the Drive to your computer with the USB cable.
2. Press [ ]
3. Wait four seconds, press [ ]
4. Enter your desired User PIN. [ ]
5. Press [ ]
6. Re-enter the new User PIN. []
7. Press [fades off, then ]
If unsuccessful [ fades off, then ]
Note that the Drive still requires formatting.
Reformatting the SecureDrive
In the event that hacking detection has been triggered or the Drive has been reset, all
data on the Drive will be lost forever. The Drive must then be reformatted.
To initialize your SecureDrive, do the following:
FOR A WINDOWS OS
Admin permissions on the PC is required for this procedure.
1. Connect the Drive to your computer with the USB cable.

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2. Unlock the drive with either User or Admin PIN. (To create a User PIN if you have
not already done so, see Creating a User PIN after a Reset (blank Drive) on page
15.)
3. Open Explorer.
4. Right-click This PC > Left-click Manage.
5. In the Computer Management dialog’s left column, click Storage > Disk
Management and wait for it to populate.
6. If the Initialize Disk dialog doesn't popup, R-click the ‘Unknown’ (or ‘Not
Initialized’), usually Disk 1, and click Initialize disk.
Figure 2: Initializing the Secure Drive disk (shown here as Disk 1).
7. Make sure GPT is selected and then click OK.

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Figure 3: The SecureDrive is displayed here as “Disk 1.”It is Online but not yet
allocated. (Windows 10 shown here.)
8. After Unknown changes to Online, right-click near Unallocated > New Simple
Volume.
9. Follow the Wizard prompts. Select a Drive letter (it generally defaults to the next
available letter) and then follow the prompts in the Wizard.
10.At the Format Removable Disk dialog, select a Volume Label, and select NTFS.
11.Continue to follow the prompts.
While the SecureDrive is formatting the blue LED blinks.
12.Click Finish to end and close the Wizard.

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Figure 4: The SecureDrive is displayed here as “Disk 1.”It is Online and allocated
(Healthy) and ready for use.
13.Close the Computer Management dialog if it’s still open.
When finished the New Volume (usually E) reads Healthy and a second Explorer window
opens to display the Drive contents. The SATA blue and Green LED lights.
FOR MAC OS
1. Connect to a Mac computer’s USB port.
2. Unlock the drive with either User or Admin PIN. (To create a User PIN if you have
not already done so, see Creating a User PIN after a Reset (blank Drive) on page
15.)
3. Click Initialize in the popup message (shown below). The Disk Utility Dialog
displays.

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Figure 5: The Disk Utility Dialog.
4. Click Erase. The system begins erasing the external Drive.

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Figure 6: SecureDrive displays under the list of External Drives when done (as
well as on the desktop).
5. Click Done in the message dialog when available.
SecureDrive is now displayed under External in the left column.
6. Close the Disk Utility.
Technical Support
This section covers contact information and information that SecureData, Inc. may
require to quickly assist you. Our website is also a great resource. www.securedrive.com
Contact Information
Technical Support email: [email protected]