SEELEY INTERNATIONAL Braemar PWF30 User manual

SEELEY INTERNATIONAL BRAEMAR ECOSTAR POWERFLUE GAS WALL
FURNACE
PWF30 & PWF40 HEATERS
OWNER’S MANUAL

SEELEY INTERNATIONAL - PWF OWNER’S MANUAL | 1
HEATER IDENTIFICATION
Model No: ______________________________________
Serial Number: ______________________________________
Installation date: ______________________________________
Installer: ______________________________________
Installer phone No.: ______________________________________
As with any product that has moving parts or is subject to wear and tear, it is
VERY IMPORTANT that you maintain your wall furnace and have it regularly
serviced. It is a condition of warranty cover for your wall furnace that you
comply with all of the maintenance and service requirements set out in the
Owner’s Manual. Compliance with these requirements will prolong the life of
your wall furnace. Further, it is also a condition of warranty cover that each
item in the Maintenance Schedule at the back of this Owner’s Manual is
performed with the frequency indicated, by a qualied, licensed technician,
and that the Maintenance Schedule is properly lled out (i.e. names, signature,
date, and action taken) when the item is completed.
IMPORTANT MAINTENANCE (AND WARRANTY) INFORMATION
ANY FAILURE TO CARRY OUT THE REQUIRED MAINTENANCE AND
SERVICING REQUIREMENTS, AND ANY FAILURE TO PROPERLY FILL OUT THE
MAINTENANCE SCHEDULE, WILL VOID YOUR WARRANTY.
THIS Wall furnace MUST BE INSTALLED AND SERVICED BY AUTHORISED
PERSONNEL ONLY.
DO NOT: Operate this appliance before reading the instruction booklet.
DO NOT: Place articles on or against this appliance.
DO NOT: Store chemicals or ammable materials on or against this appliance or its ue
terminal.
DO NOT: Spray aerosols in the vicinity of this appliance or its ue terminal while it is
operating.
DO NOT: Operate with panels, covers or guards removed from this appliance
DO NOT: Modify this appliance.
IMPORTANT SAFETY INFORMATION
Warranty and service: 1300 650 644 Sales: 1300 650 141
Before requesting a service call please run through the simple checks in the
“Fault Diagnostics” section of this manual.
IF YOUR HEATER STOPS WORKING
If supply cord is damaged, it must be replaced by the manufacturer, it’s service agent
or similarly qualied persons in order to avoid a hazard.
THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY
AUTHORISED PERSONNEL ONLY.
This information
is to be completed
by the installer

|
2
TURNING THE
HEATER
ON
Press the ON/OFF button. The set temperature indicators
illuminate red to show the set temperature. If the room
temperature is below the set temperature the heater
will start. During the start sequence you may hear the
combustion fan, spark and gas valve opening. A short time
after the burner ignites, the room fan will start.
TURNING THE
HEATER
OFF
Press the ON/OFF button. The set temperature indicators
will switch o󰀨. The room air fan will continue to run until the
heater has cooled su󰀩ciently.
ADJUSTING
THE ROOM
TEMPERATURE
WITH THE
HEATER
TURNED ON
Increase set temperature: Press the UP button to increase
by 1 step.
Decrease set temperature: Press the DOWN button to
decrease by 1 step.
Approximate temperature settings are:
• Minimum: 16oC
• Maximum: 28oC
HEATER CONTROL PANEL FUNCTIONS
OPERATING THE HEATER
ee e
Set temperature
indicators C
Child-lock
indicator
Eco mode
indicator
Up button
Down button
On/Off
button
16 18 19 20 21 22 24 28
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure they do not play with the appliance

SEELEY INTERNATIONAL - PWF OWNER’S MANUAL | 3
OPERATING THE HEATER
SELECTING/
DESELECTING
ECO/BOOST
MODE
The heater will normally operate in ECO mode.
The eindicator will glow green to show that ECO mode is
active.
To exit ECO mode and enter BOOST mode press and hold
the DOWN button for 3 seconds. The green eindicator will
go out. The heater will operate at BOOST until the room
temperature approaches the desired temperature before
switching to low.
Press and hold the DOWN button for
3 seconds to enter ECO mode again.
ACTIVATING
CHILD LOCK
Press and hold the UP button for 3 seconds. The CHILD
LOCK indicator will glow orange to show that the controls
are locked. When the CHILD LOCK is active all functions
other than OFF are locked. If the heater is turned o󰀨 while
CHILD LOCK is active, the heater cannot be turned back on
until you exit CHILD LOCK.
To exit CHILD LOCK press and hold the UP button again for
3 seconds - the orange CHILD LOCK indicator will go out.
CARING FOR YOUR HEATER
Cleaning Use a damp cloth to wipe over the front cover and the inlet and
outlet louvres.
DO NOT use solvents or abrasive cleaners as they may damage
the surface
IF YOUR HEATER STOPS WORKING
Problem Potential cause/check
No indicator
lights
• Check heater is plugged in and power point is switched
on - press ON/OFF button.
Can’t turn on • Check CHILD LOCK is turned o󰀨.
Burner does not
ignite
• Check/increase set temperature.
• Gas turned o󰀨 at gas meter - if turned o󰀨 contact installer
or gas supplier.
Room too slow
to heat up
• Check doors and windows are closed.
• Check that heated air outlet is clear, move furniture well
away from front of heater (3m).
• Check/increase set temperature.

|
4
FAULT DIAGNOSTICS
RED ORANGE
GREEN
Your Braemar Ecostar PowerFlue Wall Furnace uses inbuilt fault diagnosis software
to help determine the source of a fault.
If the heater detects a fault the heater will turn o󰀨 and the control panel indicators
will ash to indicate the fault code (FC) and the reset action required. Please note
this fault code if requesting a service call as this may enable the problem to be xed
over the phone.
• Red indicators ashing show fault code.
• Green indicator ashing - USER CONTROL RESET - press and hold ON/OFF
button until indicators go o󰀨. Press ON/OFF button to turn heater back on.
• If fault persists after a USER CONTROL RESET turn power to the heater o󰀨 at
the power outlet for 10 seconds then turn power back on.
• Orange and green indicator ashing - turn power to the heater o󰀨 at the power
outlet for 10 seconds then turn power back on.
If fault persists further assistance can be obtained by contacting Seeley
International Service Department. See back page for contact details.
FC Indicator Flashes Potential Remedy
1Service call.
2
5Service call.
7Check gas is turned on. User control reset.
If persistent, service call
9Power On/Off.
Service call.
10 Check inlet and outlet louvres are not obstructed. User
control reset. If persistent, Service call.
11 User control reset.
If persistent, Service call.
Check inlet and outlet louvres are not obstructed. User
control reset.
19
Service call.
15
3Auto reset.
Service call.
16 Power On/Off.
If persistent, Service call.

SEELEY INTERNATIONAL - PWF OWNER’S MANUAL | 5
WARRANTY TERMS AND INFORMATION
Please register your warranty online by visiting seeleyinternational.com and selecting RESIDENTIAL
section on the top right hand side of the screen. Then follow these steps:
Step 1 Select SUPPORT then REGISTER A PRODUCT FOR WARRANTY
Step 2 Enter your product serial number and “SUBMIT”
Step 3 Enter the required information and “SUBMIT”
Alternatively, go to
https://www.seeleyinternational.com/residential/support/register-a-product-for-warranty/ which will take you
directly to the product warranty registration page.
Important Note: You need to have the following information to complete your registration:
• your unit model and size
• serial number
• date your system was installed
• name of the dealer you purchased it from
HOW TO REGISTER YOUR PRODUCT WARRANTY (Australia & New Zealand only)
Please complete this section. You will also need to retain your purchase receipt, and if your warranty period
was extended by us, your proof of the extension.
Customer
Name:
Installation
Address:
Suburb:
Brand:
Model:
Serial No:
Type of Installation:
Installer/Dealer:
Date of Installation:
Residential / Non-residential / Commercial
Country:
PRIVACY NOTICE
Seeley International Pty Ltd ABN 23 054 687 035 will use the personal information you provide us with to provide
warranty support for the product you have purchased and to inform you about other products and services. If you choose
not to supply us with the information requested, we may be unable to provide you with warranty support. We may also
disclose your information to third parties, such as related entities; retailers, distributors, service agents and contractors
who are a󰀩liated with us; or marketing or market research companies. If you would prefer not to receive direct marketing
communications from us, please follow the instructions to “unsubscribe” which will be included in the direct marketing
communications we send you, or contact our Privacy O󰀩cer using the details set out below. While we do not currently
transfer personal information to recipients who are outside Australia or New Zealand or store personal information
outside Australia, if we transfer your information to third parties who do so, we will take reasonable steps to ensure that
the overseas recipients do not breach the Australian Privacy Principles or if you are a New Zealand customer, the New
Zealand Privacy Principles. By registering your warranty, you consent to having your personal information used in this
way. Please read our Privacy Policy on our website www.seeleyinternational.com for further explanation of how we
collect, use, hold and disclose personal information, and how you may access and seek correction of your information.
It also sets out how you may complain about a breach of the Australian Privacy Principles or if you are a New Zealand
customer, a breach of the New Zealand Privacy Principles, and how we will deal with your complaint. You may contact us
at: Privacy O󰀩cer, Seeley International Pty Ltd, 112 O’Sullivan Beach Road, Lonsdale, South Australia 5160.

|
6
In this warranty:
We or us means Seeley International Pty Ltd ABN 23 054 687 035, and our contact details are set out at the end of this warranty;
You means you, the original end-user purchaser of the Goods;
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand;
Goods means the product, unit, appliance or equipment which was accompanied by this warranty and purchased in Australia for
installation and use only in Australia, or purchased in New Zealand for installation and use only in New Zealand; and
Relevant Warranty Period means the various warranty periods as described in clause 1 and clause 3 below, as appropriate.
For Australian customers: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not
amount to a major failure.
In addition to any rights and remedies that You may have under the Australian Consumer Law, the Customer Guarantee Act 1993
(New Zealand) or any other law, subject to the terms of this warranty, We provide the following warranty:
1. If, during the rst two (2) years from the date of purchase when the Goods are used (i) for personal, residential
household purposes or (ii) in commercial installations for the purpose of keeping people warm, and otherwise for one (1) year for
non-domestic heating applications, and during any extended warranty period that may be agreed to in writing by us, the Goods upon
examination prove defective by reason of improper workmanship or material, We will repair or replace at our option, the Goods or
any part thereof without charge for either parts or labour, during normal working hours. Should we deem in our absolute discretion to
replace the Goods, we may substitute any similar good even if it is not on our current price/equipment list. Further, Goods presented
for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to
repair the Goods. Where we repair or replace the Goods or any part thereof under this clause 1, the warranty granted under this
clause shall apply to the Goods or parts used to e󰀨ect the repair or replacement, but only for the then remaining portion of the
warranty period.
2. The warranty granted under clause 1 applies to all components which form part of the original Braemar gas h e a t e r ,
but does not cover:
(a) fair or normal wear and tear;
(b) damage, loss or claims caused by, resulting from, or arising out of any utilities that service or are connected to the
Goods, electrical surges, inadequacies, failure, or other problems in or with any electricity, power, water, or gas supply to the Goods;
(c) after the rst year: (i) the replacement, supply, or servicing of consumable items (including without limitation washers
and seals) and (ii) maintenance adjustments to the gas heater (including without limitation gas pressure, ignition, ame sensing, lter,
and airow adjustments); and
(d) installation (including without limitation ductwork, ttings, return air lters and other related installation components)
which is excluded.
(e) batteries (including damage caused by leaking or faulty batteries), cracking or breaking of display screens in controllers,
physical damage caused by the user or third parties, and accidental breakage
3. If during the rst ten (10) years the Heat Exchanger or Gas Burner prove defective by reason of improper workmanship
or material, We will repair or replace the relevant Parts, or alternatively replace the Goods, at our discretion. The warranty under
this clause 3 only includes the costs of the Parts or Goods, You will be responsible for any costs of labour. Should we deem in our
absolute discretion to replace the Parts or Goods, we may substitute any similar good or Goods even if it is not on our current price/
equipment list. Further, Parts presented for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair the Goods. Further, refurbished Goods, or alternatively Goods of the same age or condition,
may be used to replace the original Goods. Where we repair or replace the Parts (or alternatively replace the Goods) under this
clause 3, the warranty granted under this clause shall apply to the Parts used to e󰀨ect the repair or replacement (or if the Goods were
replaced, to the Goods used to e󰀨ect the replacement) but only for the then remaining portion of the warranty period.
4. We are under no obligation to repair or replace the Goods or Parts under clause 1 or clause 3 if (i) the Goods have not
been operated, serviced, and maintained in accordance with the instructions provided in the Owner’s Manual, (ii) any such service
or maintenance has not been properly or competently performed, (iii) the Goods have not been installed and commissioned in
accordance with the installation instructions, or (iv) the Goods have not been installed and commissioned properly or competently.
It is a condition of warranty cover that each item in the Maintenance Schedule in the Owner’s Manual (if it was published with such
a Schedule) is performed with the frequency indicated, by a qualied, licensed technician, and that the Maintenance Schedule is
properly lled out (ie names, signature, date, and action taken) when the item is completed. Any failure to carry out the required
maintenance and servicing requirements, and any failure to properly ll out a Maintenance Schedule in the Owner’s Manual, will
void your warranty.
5. The addition of any third party device, (except where it is required by the installation instructions and complies with
those instructions), or the removal or alteration of any Braemar component, or damage due to misuse of the unit, or faulty installation
or commissioning, will void this warranty.
6. As far as the law permits, We will not be liable for any consequential loss su󰀨ered through, or resulting from, the non-
operation, or ine󰀨ective operation of the gas heater. The warranties granted under clause 1 and clause 3 do not cover damage to
the gas heater or other loss resulting from acts of God.
7. No other person, company or corporation is authorised to o󰀨er, or give on our behalf, any other warranty. Nothing
in this warranty shall be construed as a󰀨ecting any rights You may have under all the relevant laws, or Commonwealth or State
Warranty Terms and Information (Australia & New Zealand only)

SEELEY INTERNATIONAL - PWF OWNER’S MANUAL | 7
Legislation (Australia) or New Zealand laws, which give You rights which cannot be modied or excluded by agreement. The benets
conferred are in favour of You and any person deriving title to the Braemar gas heater whilst in its original place of installation.
8. In order to claim under the warranties granted under clause 1 or clause 3 You must:
(a) • contact us within the Relevant Warranty Period. Australia: 1300 650 644
New Zealand: 0800 589 151
OR
• log a warranty claim at our website www.seeleyinternational.com within the Relevant Warranty Period.
AND
(b) make available for inspection by the Seeley International service agent who will come to the location of the Goods
(or send to us at the address below) and within the Relevant Warranty Period: (i) the legible and unmodied original proof of
purchase, which clearly indicates the name and address of the original retailer, the date and place of purchase, the product name
or other product serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the maintenance
Schedule in the Owner’s Manual (if it was published with such a Schedule) (iii) a copy of the completed Warranty Information page
in this warranty, and (iv) if an extended warranty period was agreed to in writing by us, then the relevant document provided by
us conrming that extended warranty period. (If you choose to send the documents described in (i) to (iv) to us, then there is an
additional requirement: they must be accompanied by a covering letter which states your name and address, daytime telephone
number, the address at which the Goods are installed, and the model and serial number of the Goods.)
9. The warranty granted in clause 1 covers the costs of parts and labour and the warranty granted in clause 3 covers the
costs of parts within the Relevant Warranty Period but in both cases You will be responsible for :
(a) The cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods if the
Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35 kilometres from an authorised Seeley
International branch or service representative;
(b) Any costs for additional labour or equipment associated with gaining acceptable and safe service access to the Goods
installed in restricted, high or unsafe locations, and/or the removal and replacement of any barrier, walls, oors, roofs, fences etc.;
and
(c) Any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary to
comply with any safety or workplace safety requirements and/or any other relevant regulations. For the avoidance of doubt, the
reference to any costs incurred also includes the costs of any necessary site inductions.
10. We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from or is
connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts supplied or approved
by us are used in the Goods.
11. We, our employees, and our Executive are not responsible for the installation of the Goods and expressly disclaim
all liability resulting from incorrect installations or installations that do not conform to local electrical codes, local plumbing codes,
Occupational Health and Safety requirements, and by laws which are legislated or in e󰀨ect at the time of installation.
12. This warranty is only valid and enforceable in Australia and New Zealand.
(For New Zealand, this warranty only applies to goods that We supply specically for distribution and sale in
New Zealand.)
Note: It is important that the safety and privacy of our service technicians is protected at all times. Accordingly, We and our Seeley
International service agents reserve the right to refuse service if (i) safety and accessibility to the unit cannot be guaranteed or (ii)
the owner of the unit, occupant of the site where the Goods are located, or any other third party seeks to take photographs, or make
a video or audio recording, of the service technician(s) while they are on the site or carrying out service to the unit. If a service
technician attends the site but subsequently leaves for any of these reasons then a service charge will be made for the call which
charge shall be a debt immediately due and payable by the person or entity that has made the claim under this Warranty.
If a service call reveals no warranty fault found with the gas heater, a charge will be made for the call.
Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable, if the
Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with
any failure or defect of the Product will be limited to:
(a) the replacement of the Goods or the supply of equivalent goods;
(b) the repair of the Goods;
(c) the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
(d) the payment of the cost of having the Goods repaired
and subject to the terms and conditions included in this warranty.
You can register your warranty with us on our website. See the instructions on page 5.
Service Department
Seeley International Pty Ltd
112 O’Sullivan Beach Road
Lonsdale, South Australia 5160
Customer service centre 1300 650 644 (Australia) 0800 589 151 (New Zealand)
Website: www.seeleyinternational.com
Warranty Terms and Information (Australia & New Zealand only)

|
8
It is a condition of your warranty cover that the items in the Maintenance Schedule below are checked (and
action taken as required) every two (2) years after the date of installation by a qualied, licenced technician,
and that the Schedule is properly lled out (ie names, signature, date, and action taken). Even after the
warranty period expires, please continue to have the product maintained every two years as per the items in
the Schedule. This will help to prolong the life of the product and keep it running e󰀩ciently.
Maintenance Schedule
Year 2 4 6 8 10
Name of technician and company
(Print)
Signature of Technician
Date of attendance
Cabinet and components
Cabinet
Heat exchanger
Electrical connections
Combustion air inlet louvres
General installation
Rear register
Flue system, cowl
Electrical
Electrical wiring
Room fan motor / impellor
PCB’s and ignition module
Pressure switch/s and hoses
Combustion fan suction pressure
Gas, burners, ignition
Burners and injectors
Ignition electrode
Flame sense electrode
Operation
Start up and run sequence
Control operation
Cross-lighting
Gas inlet pressure
Gas test point pressure High
Gas test point pressure Low
Action taken key:
= Inspected and working correctly no action required A = Adjustment of part
C = Cleaning of part R = Replaced part
To owner/user: please note that as explained in the warranty information, installation is not covered by the
warranty (for example, electrical and gas connections to the wall furnace). However, we still require that you
have these things checked, because they can a󰀨ect the performance (and/or safety) of the heater. This is
why we have included them in the Maintenance Schedule. Further, routine maintenance may be required
more frequently in non-domestic applications or when operating in adverse environmental situations. It is
your obligation to ensure that you comply with these requirements.
MAINTENANCE AND WARRANTY INFORMATION
Warranty Service
Australia: 1300 650 644
seeleyinternational.com

653071-D
It is the policy of Seeley International to introduce continual product improvement.
Accordingly, specications are subject to change without notice.
Please consult with your dealer to conrm the specications of the model selected.
WHEN YOUR PRODUCT REQUIRES SERVICING, PLEASE
QUOTE SERIAL NUMBER AND MODEL NUMBER
PLACE
SERIAL No/MODEL No
LABEL HERE
Warranty (Australia & New Zealand only)
To register your warranty, go to:
https://www.seeleyinternational.com/residential/support/register-a-product-for-warranty/
AUTHORISED SERVICE AGENTS
1300 650 644
MANUFACTURED BY: SEELEY INTERNATIONAL PTY LTD
77 NORTH ST, ALBURY NSW 2640, AUSTRALIA
seeleyinternational.com