Sena 10C User manual

User's Guide
www.sena.com
Motorcycle Bluetooth®
Camera & Communication System
English

10C
© 1998-2015 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10C™, 10U™, 20S™, Prism™, Snowtalk™,
3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H-FM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, SMH10™,
EXPAND™, Bluetooth Audio Pack for GoPro®are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used
without the express permission of Sena.
GoPro®ISAREGISTEREDTRADMEARKOF7OODMAN,ABSOF3AN-ATEO#ALIFORNIA3ENA4ECHNOLOGIES)NCh3ENAvISNOTAFlLIATEDWITH7OODMAN
Labs. The Sena Bluetooth Pack for GoPro®is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro®Hero3 allowing for Bluetooth capabilities.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

10C
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CONTENTS
1 INTRODUCTION .......................................................................................................5
2 PACKAGE CONTENTS ............................................................................................6
3 INSTALLING THE 10C ON YOUR HELMET............................................................8
3.1 Installing the Main Unit............................................................................................................8
3.2 Installing the Speakers..........................................................................................................10
3.3 Installing the Microphone......................................................................................................11
3.4 Adjusting the angle ...............................................................................................................15
4 GETTING STARTED.............................................................................................. 16
4.1 Button Operation...................................................................................................................16
4.2 Powering On and Off.............................................................................................................17
4.3 Low Battery Warning.............................................................................................................17
4.4 Charging................................................................................................................................17
4.5 Checking the Battery Level...................................................................................................17
4.6 Volume Adjustment ...............................................................................................................18
4.7 Sena Softwares .....................................................................................................................18
5 CAMERA OPERATION.......................................................................................... 19
5.1 Camera On or Off..................................................................................................................19
5.2 Camera Modes......................................................................................................................19
5.3 Video Recording ...................................................................................................................20
5.4 Photo Taking..........................................................................................................................21
5.5 Video Tagging .......................................................................................................................21
5.6 Playback................................................................................................................................22
6 PAIRING THE 10C WITH BLUETOOTH DEVICES .............................................. 22
6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................23
6.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10............................24
6.3 Advanced Selective Pairing: A2DP Stereo or Handsfree.....................................................25
6.4 Intercom Pairing ....................................................................................................................26
7 MOBILE PHONE, GPS, SR10 ............................................................................... 28
7.1 Mobile Phone Call Making and Answering...........................................................................28
7.2 Speed Dialing........................................................................................................................29
7.3 GPS Navigation.....................................................................................................................30
7.4 Sena SR10, Two-Way Radio Adapter ...................................................................................30
8 STEREO MUSIC .................................................................................................... 31
8.1 Bluetooth Stereo Music .........................................................................................................31
8.2 Music Sharing .......................................................................................................................32
9 INTERCOM............................................................................................................. 33
9.1 Two-way Intercom .................................................................................................................33
9.2 Three-way Intercom ..............................................................................................................34
9.3 Four-way Intercom.................................................................................................................36
10 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT........................................................................................................ 37
11 UNIVERSAL INTERCOM....................................................................................... 38
11.1 Universal Intercom Pairing....................................................................................................39
11.2 Two-way Universal Intercom.................................................................................................40
11.3 Three-way Universal Intercom ..............................................................................................40
11.4 Four-way Universal Intercom ................................................................................................42

10C
12 FM RADIO .............................................................................................................. 44
12.1 FM Radio On/Off ...................................................................................................................44
12.2 Preset Stations.......................................................................................................................44
12.3 Seek and Save ......................................................................................................................44
12.4 Scan and Save ......................................................................................................................45
12.5 Temporary Preset ..................................................................................................................45
12.6 Region Selection ...................................................................................................................46
13 FUNCTION PRIORITY ........................................................................................... 46
14 CONFIGURATION SETTING ................................................................................ 47
(EADSET#ONlGURATION3ETTING..............................................................................................47
#AMERA#ONlGURATION3ETTING ..............................................................................................53
15 REMOTE CONTROL ............................................................................................. 57
15.1 Pairing with the Handlebar Remote ......................................................................................57
15.2 Using the Handlebar Remote ...............................................................................................57
16 FIRMWARE UPGRADE ......................................................................................... 59
17 TROUBLESHOOTING ........................................................................................... 59
17.1 Intercom Failure.....................................................................................................................59
17.2 Intercom Reconnection.........................................................................................................59
17.3 Fault Reset.............................................................................................................................60
17.4 Factory Reset ........................................................................................................................60
18 OPERATION QUICK REFERENCE ...................................................................... 61
CERTIFICATION AND SAFETY APPROVALS ........................................................... 63
s FCC Compliance Statement......................................................................................................63
s FCC RF Exposure Statement.....................................................................................................63
s FCC Caution ..............................................................................................................................63
s CE Declaration of Conformity ...................................................................................................64
s Industry Canada Statement ......................................................................................................64
s Bluetooth License .....................................................................................................................64
s WEEE (Waste Electrical and Electronic Equipment).................................................................64
SAFETY INFORMATION.............................................................................................. 65
s Product Storage and Management...........................................................................................65
s Product Use ...............................................................................................................................65
s Battery........................................................................................................................................66
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 67
s Limited Warranty........................................................................................................................67
s Warranty Exclusions ..................................................................................................................69
s Warranty Service........................................................................................................................70
s Return for Full Refund................................................................................................................70

10C
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English
1 INTRODUCTION
Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera
& Communication System. With the 10C, you can record videos, take
photos, call handsfree on your Bluetooth mobile phone, listen to stereo
music or voice instructions of GPS navigations wirelessly, and have
intercom conversations in full duplex with a passenger or other
motorcycle riders.
The 10C is compliant with the Bluetooth 4.1 supporting the following
PROlLES(EADSET0ROlLE(ANDS&REE0ROlLE(&0!DVANCED!UDIO
$ISTRIBUTION 0ROlLE !$0 AND !UDIO 6IDEO 2EMOTE #ONTROL 0ROlLE
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
Please read this User's Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User's Guide and
additional information related to Sena Bluetooth products.
The 10C features:
sBluetooth 4.1
sUnibody design for Bluetooth headset and video camera
s1080p Full HD video with 3.5MP still shot image capture
sVideo mode: 1080p:30fps, 720p:30/60fps
sVersatile photo mode: shot, burst and timelapse functions
sPitch angle adjustment
sLens rotation up to 30 degrees
sBluetooth intercom up to 1.6 kilometers (1.0 miles)*
sFour-way intercom
sVoice prompts
sSmart Audio Mix™ to mix your voice and music into your video
sSmartphone App for iPhone and Android
sAdvanced Noise Control™
sUniversal Intercom™
sMusic sharing
sBuilt-in FM radio tuner with a station scan and save function
sOptional Handlebar Remote support (not included)
sEasy operation by versatile Jog Dial
sWater resistant for use in inclement weather

10C
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sCan be used while charging on road trips
sSupport microSD 32GB memory card (not included)
sFirmware upgradeable
* in open terrain
+EY3PECIlCATIONS
sBluetooth 4.1
s3UPPORTING PROlLES (EADSET 0ROlLE (ANDS&REE 0ROlLE (&0
!DVANCED !UDIO $ISTRIBUTION 0ROlLE !$0 AND !UDIO 6IDEO
2EMOTE#ONTROL0ROlLE!62#0
2 PACKAGE CONTENTS
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10C
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English
Attachable Boom Microphone
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Others
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Speaker
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Wired Microphone
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10C
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3 INSTALLING THE 10C ON YOUR HELMET
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
1
2
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3. 4IGHTENTHETWO SCREWSUNTILTHECLAMPUNITISFASTENED lRMLYTO
the helmet.
1
2

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English
4. Open the SD card cover and insert a microSD card (sold
separately) into the card slot on the bottom of the main unit to use
camera functions.
5. Attach the main unit to the clamp unit until you hear a click.
The main unit is now fastened to the clamp unit.
3.1.2 Using the Glued Surface Mounting Plate
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Clean the area on the left side of the helmet where you will attach
the glued surface mounting plate with a moistened towel and dry
thoroughly.
2. Peel off the cover of adhesive tape of the glued surface mounting
plate and attach it to the helmet.

10C
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3. Make sure that the glued surface mounting plate sticks on the
HELMETlRMLY-AXIMUMADHESIONOCCURSAFTERHOURS
CAUTION:
Sena recommends using the clamp unit. The glued surface mounting plate
is provided for convenience, but is not the recommended mounting method.
Sena is not responsible for its use.
4. Attach the main unit to the glued surface mounting plate until you
hear a click.The main unit is now fastened to the clamp unit.
3.2 Installing the Speakers
1. Peel off each cover of the velcro speaker pads to expose the
adhesive surface. Then, attach the pads to the ear pockets inside
the helmet.
2. Attach the speakers to the velcro speaker pads inside the helmet.

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English
3.3 Installing the Microphone
3.3.1 Using the Attachable Boom Microphone
1. Peel off the cover of the velcro pad for attachable boom
microphone to expose the adhesive tape. Then, attach the pad
on the inside surface of the left external shell.
Note:
1. The speaker with the shorter wire is for the left ear and the speaker with
the longer one is for the right ear.
2. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
3. To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the male velcro
pad at the back of the speaker. Then place the speakers in the helmet as
described above. Foam covered speakers work most effectively when
they are slightly touching your ears.
Male Velcro Pad
Foam Speaker Cover

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2. Attach the attachable boom microphone's mounting plate to the
velcro pad.
Note:
1. After you install the attachable boom microphone, make sure you reinstall
the helmet's internal padding.
2. You can use the boom microphone holder after attaching the velcro pad
for boom microphone holder on it to ensure secure installation.
3. Make sure that the microphone’s receiver is located near your
mouth.
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
5. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.

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English
6. Insert the speaker connector into the speaker port to connect it
to the main unit.
7. Close the cover of the speaker cable to lock the cable to the port.
4HESPEAKERCABLEISNOWlXEDTOTHEMAINUNIT
Note:
After connecting the microphone and speaker cable, store any excess
cable behind the internal padding of helmet to prevent wires from becoming
damaged.
CAUTION:
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.

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3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Attach the included velcro microphone pad for wired microphone
to the inside of the helmet’s chin guard.
2. Attach the wired microphone to the velcro microphone pad.
3. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
4. Insert the speaker connector into the speaker port to connect it
to the main unit.

10C
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English
5. Close the cover of the speaker cable to lock the cable to the port.
4HESPEAKERCABLEISNOWlXEDTOTHEMAINUNIT
CAUTION:
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.
3.4 Adjusting the angle
You can adjust the angle for taking photos or recording videos.
1. You can rotate the vertical angle by 360º. Loosen the wheel next
to the main unit and rotate the main unit to set the desired angle.
Tighten the wheel to lock it into position.
2. You can rotate the horizontal angle by 30º. Open the cover of the
lens and rotate the lens to set the desired angle. The red tip of the
lens should be perpendicular to the ground.
360°
30°

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4 GETTING STARTED
4.1 Button Operation
Camera Button
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Antenna
Lens
Jog Dial
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Phone Button
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Micro HDMI Cable Port
MicroSD Card Slot Status LED
Speaker and
Microphone Port
Charging LED
DC Power Charging &
Firmware Upgrade Port

10C
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English
4.2 Powering On and Off
Press the Jog Dial and the Phone Button at the same time to power on
or off the headset. To power on the headset, press the Jog Dial and the
Phone Button at the same time until the blue LED appears while
hearing the ascending beeps. To power off the headset, press the Jog
Dial and the Phone Button at the same time until the red LED appears
BRIEmYWHILEHEARINGDESCENDINGBEEPS
4.3 Low Battery Warning
When the battery becomes low, you will hear a voice prompt, “Camera
off, battery low”. The camera function will shut down soon, but other
headset functions such as intercom will still be available for use. Then
when the battery becomes very low, the blinking blue LED in stand-by
mode turns to red and you will hear a voice prompt, “Low battery”.
The headset will automatically shut down soon after.
4.4 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro-USB cable to charge the headset. You can
also charge the headset on the road using the cigarette charger. The
LED turns red while the headset is charging and turns blue when it is
fully charged. It takes about 3.5 hours to be completely charged.
4.5 Checking the Battery Level
You can check the battery level in two different ways when the headset
is powering on.
4.5.1 LED Indicator
7HEN THE HEADSET IS POWERING ON THE RED ,%$ mASHES RAPIDLY
indicating the battery level.
mASHES(IGH^
mASHES-EDIUM^
mASHES,OW^
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 3 seconds until you hear high
tone triple beeps. Then you will hear a voice prompt indicating the
battery level is high, medium, or low.
Note:
If you pair the headset with an iPhone, you can check the headset’s battery
next to the Bluetooth icon on the phone’s screen.

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4.6 Volume Adjustment
You can easily adjust the volume by rotating the Jog Dial. You will hear
a beep when the volume reaches the maximum or minimum level. The
volume is set and maintained independently at different levels for
each audio source even when you reboot the headset. For example,
once you set the volume for mobile phone handsfree, it will not change
even if you adjust the volume for your Bluetooth MP3 music. However,
if you adjust the volume during stand-by mode, it will affect volume
levels of every audio source.
4.7 Sena Softwares
4.7.1 Sena Device Manager
4HE 3ENA $EVICE -ANAGER ALLOWS YOU TO UPGRADE THE lRMWARE AND
CONlGURE THE DEVICE SETTINGS DIRECTLY FROM YOUR 0# 5SING THIS
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit www.
sena.com.
4.7.2 Sena Smartphone App
4HE 3ENA 3MARTPHONE !PP ALLOWS YOU TO CONlGURE DEVICE SETTINGS
and read the User's Guide and the Quick Start Guide on your phone.
Pair your phone with your 10C headset (please refer to
section 6.1,
“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” ). Run
THE3ENA3MARTPHONE!PPANDYOUCANCONlGUREITSSETTINGSDIRECTLY
from your smartphone. You can download the Sena Smartphone App
for Android or iPhone from www.sena.com/app.

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English
5 CAMERA OPERATION
5.1 Camera On or Off
To turn on the camera, tap the Camera Button. The camera turns off
AUTOMATICALLY AFTER lVE MINUTES OF INACTIVITY 4O TURN OFF THE CAMERA
manually, tap the Camera Button and the Phone Button simultaneously.
5.2 Camera Modes
Mode Application Button
Video
Record normal video or
timelapse video
Press and hold the
Camera Button for 1 sec
Photo
Capture a single photo
(Single Shot) or 5 photos in
one second (Burst Shot)
Tap the Camera Button
Video
Tagging
Record only the important
video footages
Press and hold the Camera
Button for 3 secs
Then press and hold the
Camera Button for 1 sec
Playback Playback videos and photos -
Settings Adjust camera settings Press and hold the
Camera Button for 8 secs
Note:
Playback mode activates only if the camera is connected to a TV using a
micro HDMI cable.

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5.3 Video Recording
5.3.1 Normal Video Mode
To record a normal video, set the video mode setting in the camera
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hear a voice prompt, “Recording”. Press and hold the Camera Button
for 1 second to stop recording. You will hear a voice prompt,
“Recording stopped”.
During video recording, you can record your voice on the video using
the headset microphone. You can also choose to record everything
you hear through your speakers on your video as well. Please refer to
section 14.2.6, “Smart Audio Mix™ On/Off” for more information.
5.3.2 Timelapse Video Mode
Timelapse video records series of photos at timed intervals and makes
it into a video. To record a timelapse video, set the video mode setting
INTHECAMERACONlGURATIONTOBETIMELAPSEMODE0RESSANDHOLDTHE
Camera Button for 1 second to start recording. The green LED will
mASHANDYOUWILLHEARAVOICEPROMPT“Recording”. Press and hold
the Camera Button for 1 second to stop recording. You will hear a
voice prompt, “Recording stopped”.
Below is a table of approximate video recording times to microSD card
SIZEINSPECIlCRESOLUTIONSANDFRAMERATES
1080p/30fps 720p/60fps 720p/30fps
1GB 9 min 12 min 24 min
2GB 18 min 24 min 48 min
4GB 36 min 48 min 1 h 36 min
8GB 1 h 12 min 1 h 36 min 3 h 12 min
16GB 2 h 24 min 3 h 12 min 6 h 24 min
32GB 4 h 48 min 6 h 24 min 12 h 48 min
Note:
1. You cannot record videos without a microSD card.
2. The headset gives a warning and automatically stops recording when the
microSD card is full or the battery becomes low. Your video will be saved
before the headset powers off.
3. If the headset becomes too hot, it gives a high temperature warning. Cool
down your headset before further use.
4. The maximum size per video is limited to 4GB. Therefore, when the video
reaches the 4GB size limit during recording, it saves and creates a new
video file to continue recording.