Sennheiser RS 5000 Installation guide

FAQ
Why are my TV's internal loudspeakers muted when I connect the wireless
headphone system using the analog cable?
This should only be the case if the TR 5000 transmitter is connected to the
analog headphone socket of your TV. Some TV models mute the internal
loudspeakers as soon as a headphone jack is inserted. Check the menu of
your TV to see if and how the internal loudspeakers can be unmuted.
Alternatively, you can connect the transmitter using the audio connection
"AUDIO OUT" or "DIGITAL OUT" (if available).
Can I use several headphones/receivers with one transmitter?
You can connect (pair) up to 4 stethoset receivers to the TR 5000 transmitter
and use them simultaneously.
How can I personalize the sound of the wireless headphone system?
The hearing profiles allow you to personalize the sound of the RS 5000 and
to especially improve the speech intelligibility. You can choose between the
following hearing profiles:
Hearing profile 1 - Low-frequency tones are slightly boosted to provide a
warm, full sound. High-frequency tones are reproduced less piercing and
clanking.
Hearing profile 2 - High-frequency tones are strongly boosted to provide a
crystal-clear sound, especially for sibilants and high-frequency tones such as
twittering of birds.
Hearing profile 3 - Low-frequency tones are attenuated so that they cannot
mask high-frequency tones.
If no hearing profile is selected, the sound from the connected audio source
is reproduced unchanged.
When speech is mixed with annoying background noise, you can use the
speech intelligibility function. The speech intelligibility function

automatically detects and reduces annoying background noise. Speech is
foregrounded and easier to understand. Press the Speech intelligibility button
to activate or deactivate the function. The speech intelligibility function can
also be used in addition to one of the hearing profiles 1-3. If you switch to
the next hearing profile, the speech intelligibility function is automatically
deactivated.
When I wear the stethoset receiver for extended periods of time, the ear pads exert
pressure on my ears and cause pain. Are the ear pads available in different sizes
and forms?
You can choose between ear pads for larger and smaller ears. The stethoset
receiver is delivered with the ear pads for larger ears already attached. Ear
pads in different materials and forms are available as optional accessories
from your Sennheiser partner.
Why is there reverb/echo when using the headphones with my TV?
When using the headphones with your TV and the TV sound is also
reproduced through the TV’s internal loudspeakers, this can cause
reverb/echo issues. To eliminate the reverb/echo effect, reduce the volume
on your TV or check the audio output settings of your TV to see if you can
reduce the "latency" or "delay" setting (recommended setting: "0" or "low").
What can I do if the volume is very low?
This should only be the case if the wireless headphone system is connected
to an analog headphone socket of your TV/audio device. In this case, make
sure that the volume of your TV/audio device or the volume of the
headphone socket on your TV/audio device is adjusted to at least a medium
level. Deactivate the muting function on the audio source.
Are there special instructions for battery maintenance?

No, the transmitter’s intelligent battery charging technology ensures that the
rechargeable batteries are always charged to their optimum capacity and the
battery life span is maximized. Make sure to only charge the rechargeable
battery within the permissible temperature range of 5 to 40 °C/41 to 104 °F.
If you plan to store away the RR 5000 stethoset receiver for extended
periods of time, make sure that the rechargeable battery is about half
charged.
How can I protect my settings against accidental changes?
The advanced settings allow you to adjust the TV headphone system to your
individual needs and to protect the settings against accidental changes.
What does a flashing battery status display on the transmitter mean when I switch
the stethoset receiver off?
A flashing battery status display means that the charging reminder function
is activated. When you take the stethoset receiver out of the transmitter's
charging compartment and the transmitter switches to standby mode, the
Battery LED will flash for 10 minutes to remind you to charge the stethoset
receiver. The LED stops flashing when the charging process starts. You can
also deactivate the charging reminder function.
What can I do if my wireless headphone system does not work properly?
Read the chapter "If a problem occurs ..." in the instruction manual, as it
contains solutions to the most common issues and problems:
www.sennheiser.com/download
Which spare parts are available for my wireless headphones system?
Information on accessories and spare parts can be found on the product page
in the section “Accessories”.
How can I contact the Sennheiser Service department?

Contact information of your Sennheiser service partner can be found here:
Contact Center