Sennheiser SD series User manual

SetupGuide
Comfort
call
DECT
SD Series
Instruction manual

SD Series – Setup Guide | 1
Contents “Setup Guide”
Contents “Setup Guide”
Important safety information .......................................................................2
Scope of delivery and overview of the SD series ........................................3
Base stations with components ...................................................................3
Headsets with components ..........................................................................4
Product overview of the base stations ........................................................ 5
Overview of the front .....................................................................................5
Overview of the rear ......................................................................................5
Overview of the bottom ................................................................................6
Setting up the base station ...........................................................................7
Connecting the base station to the mains power supply .......................7
Connecting the base station to a fixed line phone ..................................8
Connecting the base station to an optional
electronic hook switch control (EHS) ........................................................10
Connecting the base station to a computer ............................................11
Charging the headset ...................................................................................12
Testing the headset system and the sound quality ................................14
Adjusting the headset system using the DIP switches .........................14
Adjusting the audio signal by means of the dial tone ..........................16
Adjusting the volume ..................................................................................17
Adjusting the automatic audio transmission “Auto Audio” ................17
If a problem occurs .......................................................................................18
Specifications ................................................................................................19
Manufacturer Declarations ..........................................................................21

Important safety information
2 | SD Series – Setup Guide
Important safety information
왘Please read this instruction manual carefully and completely before
using the product.
왘Always include this instruction manual when passing the product on to
third parties.
왘Do not use an obviously defective product.
Preventing damage to health and accidents
왘Do not listen at high volume levels for long periods of time to prevent
hearing damage.
왘Always maintain a distance of at least 3.94” (10 cm) between the ear
cups and the cardiac pacemaker or implanted defibrillator since the
product generates permanent magnetic fields.
왘Keep the product, accessories and packaging parts out of reach of chil-
dren and pets to prevent accidents and choking hazards.
왘Do not use the product in situations which require special attention.
Preventing damage to the product and malfunctions
왘Alwayskeep the productdry anddonot exposeit to extremetempera-
tures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid
corrosion or deformation.
왘Only use attachments/accessories supplied or recommended by
Sennheiser.
왘Only clean the product with a soft, dry cloth.
왘Unplug the power supply unit from the wall socket to completely
disconnect the product from the mains power supply.
왘Do not short-circuit the contacts of the product. Make sure that no
metal objects (e.g. paper clips, hair pins, earrings) come into contact
with the interfaces and contacts.
왘Only use the base station for charging SD series headsets.
Intended use/Liability
Theheadsetsystemcanbeusedforcallingand–togetherwithacomputer
(VoIP) and/or a telephone – for audio input/output and is intended for
professional office or call center use.
It is considered improper use when this product is used for any application
not named in this instruction manual.
Sennheiser does not accept liability for damage arising from abuse or
misuse of this product and its attachments/accessories. The risk is to be
borne by the user.
Sennheiser is notliablefor damagestoUSB devicesthat are notconsistent
with the USB specifications.
Sennheiser is not liable for damages resulting from the loss of connection
due to flat or overaged rechargeable batteries or exceeding the DECT
transmission range.
The US base stations operate on special transmission frequencies whose
use is not authorized outside the United States.
왘Do not use the SD BS US base station outside the United States.

Scope of delivery and overview of the SD series
SD Series – Setup Guide | 3
Scope of delivery and overview of the
SD series
The SD series allows you to combine base stations (BS) and headsets (HS)
to meet your needs. The listed headsets and base stations are compatible
witheach other.The SDseries base stations markedwith MLin their name
are optimized for MicrosoftLync™.
The scope of delivery includes – depending on the product purchased –
a base station and/or a headset with corresponding components.
Base stations with components
SD BS for fixed line phone and computer
SD BS ML for fixed line phone and computer, optimized for Micro-
soft Lync
SD BS USB for computer
SD BS USB ML for computer, optimized for Microsoft Lync
SD BS Phone for fixed line phone
Safety
Guide
Quick
Guide
Manual
EU/UK/US/AU Phone
USB
SD BS USB
SD BS USB ML
SD BS Phone
SD BS
SD BS ML
Phone
USB

Scope of delivery and overview of the SD series
4 | SD Series – Setup Guide
Headsets with components
SD Office – HS monaural, with different wearing styles
SD Pro1 – HS monaural, with headband
SD Pro2 – HS binaural, with headband
SD Pro1 – HS
SD Pro2 – HS
SD Office – HS
Quick
Guide

Product overview of the base stations
SD Series – Setup Guide | 5
Product overview of the base stations
Overview of the front
Overview of the rear
쐃PC button with LED
쐇Charging contacts
쐋Link LED
쐏Phone button with LED
쐄Charge status LED
SD BS
SD BS ML
SD BS Phone
SD BS USB
SD BS USB ML
쐃
쐇
쐏
쐄
쐋
쐏
쐃
쐂Phone socket
쐆Handset socket
쐊ACC socket
쐎DC IN socket
쐅PC socket (USB)
SD BS
SD BS ML
SD BS Phone
SD BS USB
SD BS USB ML
P
C
DC
Ph
o
ne
H
ea
d
set
A
C
C
쐂
쐊
쐆
쐅
쐎

Product overview of the base stations
6 | SD Series – Setup Guide
Overview of the bottom
쐈DIP switch row 1to 6
쐉Set button
씈Microphone volume control
씉ABC switch
SD BS
SD BS ML
SD BS Phone
SD BS USB
SD BS USB ML
쐈
씈
쐉
씉

Setting up the base station
SD Series – Setup Guide | 7
Setting up the base station
You can use the headset system with your fixed line phone and/or your
computer. The base station controls the wireless communication to the
headsets.
왘Place the base station at a minimum distance of 15 cm from the fixed
line phone.
Connecting the base station to the mains power supply
1Connect the connector of the power supply unit to the DC IN socket
(marked yellow). Connect the power supply unit to a wall socket.
2SDBS,SD BS ML: The Link LED lights up red. Either the PC LED or
the Phone LED lights up white.
3SDBSUSB, SD BS USB ML, SD BS Phone: The Link LED lights up red.
Both the PC LED and the Phone LED light up white.
Disconnecting the base station from the mains power supply
왘If the product is not used for extended periods of time, unplug the
power supply unit from the wall socket.
1
3
2
SD BS
SD BS ML
SD BS USB
SD BS USB ML
SD BS Phone
P
C
DC IN
o
ne Head
s
e
t
ACC

Setting up the base station
8 | SD Series – Setup Guide
Connecting the base station to a fixed line phone
왘Check which connection possibility is best suited for your telephone.
왘Follow the instructions in the corresponding chapter.
Connectingthebasestationtoafixedlinephonewithoutheadsetsocket
1Disconnect the handset cable from the telephone and connect it to the
Handset socket (marked gray) on the base station.
2Connect the telephone cable to the handset socket on the telephone
and to the Phone socket (marked green) on the base station.
3Use a pointed object (e.g. aball pen) to set the DIP switches 1and 2 to
the position shown.
Connection possibilities Page
Connection to a fixed line phone without headset socket 8
Connection to a fixed line phone with headset socket 9
Connection to an optional mechanical handset lifter 9
A
B
C
A
2
1
3
PC
D
C
P
h
o
n
e
He
a
d
s
et
A
CC
D
C
P
h
o
n
e
He
a
d
s
et
A
CC
DC IN

Setting up the base station
SD Series – Setup Guide | 9
Connecting the base station to a fixed line phone with headset socket
1Connect the telephone cable to the headset socket on the telephone
and to the Phone socket (marked green) on the base station.
2Use a pointed object (e.g. a ball pen) to set the DIP switches 1and 2 to
the position shown.
Connecting the base station to an optional mechanical handset lifter
The Sennheiser HSL 10 mechanical handset lifter is an optional accessory
available from your Sennheiser partner. The handset lifter allows you to
answer calls even when you are away from your desk.
왘Connectthe basestationto thefixedlinephone as describedin chapter
or .
왘Connect the handset lifter to the ACC socket on the base station.
왘Connect the handset lifter to the fixed line phone. For more informa-
tion, refer to the instruction manual of the HSL 10 handset lifter.
B
1
P
C
D
C
Ph
on
eH
e
a
d
s
et
AC
C
2
D
C
Ph
one
H
ea
d
se
t
AC
C
C
A
B
P
C
D
C
P
hon
eH
e
a
d
s
et
A
C
C
P
C
D
C IN
H
eadset
A
C
C

Setting up the base station
10 | SD Series – Setup Guide
Connecting the base station to an optional electronic
hook switch control (EHS)
The necessary EHS connection cables as well as adapter cables for manu-
facturer specific standards are available as optionalaccessories from your
Sennheiser partner. The corresponding quick guides are supplied with
the cables or can be found on the product page on our website at
www.sennheiser.com/cco.
BywayofexampleofaSiemensandanAlcateladaptercable,thefollowing
describes how to connect the base station to an electronic hook switch.
1Connect the base station to the fixed line phone.
2Use a pointed object (e.g. a ball pen) to set the DIP switch to the posi-
tion shown.
Siemens, Agfeo, Aastra, Auerswald, etc.
Alcatel
For an overview of theavailable connectionand adaptercables, visit
the SD series product page on our website at
www.sennheiser.com/cco or contact your Sennheiser partner.
1
2
PC
D
C
Pho
n
eH
e
a
d
se
t
A
CC
PC
D
C
Pho
n
eH
e
a
d
se
t
A
CC
1
2

Setting up the base station
SD Series – Setup Guide | 11
Connecting the base station to a computer
왘Connect the USB cable to the PC socket (marked orange) on the base
station and to a USB socket of your computer. The operating system
detectsthe USB audiodevice”SennheiserDECT” and installstheneces-
sary drivers.
Sennheiser PC software
The free Sennheiser PC software allows you to add value to your
Sennheiserproducts. The SennheiserUpdater, forexample,facilitates easy
updating of products with new software. For more information, visit our
website at www.sennheiser.com/cco/software.
PC
D
C
P
h
o
ne
H
e
adse
t
A
C
C
P
C
DC
H
e
ad
s
e
t
A
C
C
P
C

Charging the headset
12 | SD Series – Setup Guide
Charging the headset
Charge the rechargeable battery for at least 20 minutes without interrup-
tion before using it for the first time. A complete charging process takes
about 60 minutes.
Charging the headset using the base station
왘Place the headset into the magnetic holder of the base station.
The Headset LED lights up blue and the rechargeable battery is being
charged. The Charge status LED on the base station indicates the
charge status.
During the first charging process, it may take up to 5 minutes until the
Headset LED lights up blue.
LED segment
(white = lit up) Required charging time Corresponds to a talk time of
Wideband Narrowband
approx. 10 min. approx. 2 hrs approx. 3 hrs
approx. 20 min. approx. 4 hrs approx. 6 hrs
approx. 40 min. approx. 6 hrs approx . 9 hrs
approx. 60 min. approx. 8 hrs approx. 12 hrs
If the headset is outside the range of the base station, it will switch
off after 30 minutes in order to conserve battery power.
SD Pro2 – HSSD Office – HS SD Pro1 – HS
100 %75%25% 50%

Charging the headset
SD Series – Setup Guide | 13
Charging the headset using the optional CH 10 headset charger
The Sennheiser CH 10 headset charger is an optional accessory available
from your Sennheiser partner. The CH 10 allows you to charge additional
SD series headsets.
왘Refer to the instruction manual of the CH 10 for more information.
Charging several headsets simultaneously
The MCH 7 multi USB power source is an optional accessory available from
your Sennheiser partner. Together with the CH 10 USB, the MCH 7 allows
you to charge up to 7 headsets simultaneously.
왘Refer to the instruction manual of the MCH 7 for more information.
SD Pro2 – HS
SD Office – HS
SD Pro1 – HS
MZH 7
CH 10 USB

Testing the headset system and the sound quality
14 | SD Series – Setup Guide
Testing the headset system and the
sound quality
Adjusting the headset system using the DIP switches
1Pressthe Link buttonontheheadset todisconnect an existingwireless
link between base station and headset.
The LEDs on the headset and on the base station go off.
2Use a pointed object (e.g. a ball pen) to set the DIP switches to the
desired position.
Configuring the handset lifter/hook switch – DIP switches 1 and 2
The DIP switches 1 and 2 are only assigned a function on the SD BS,
SD BS ML and SD BS Phone base stations.
1
2
1 2 3 4 5 6
DHSG
Handset Lifter
MSH
Short Range
Long Range
Auto Link ON
Auto Link OFF
Narrowband
Wideband
Limiter
Standard
Extra
Settings
Fast Link
Switch position Function
Manual operation
Lifts/hangs up the handset manually or using
the handset lifter (Sennheiser HSL 10).
Electronic hook switch (DHSG standard)
Call control via the headset system.
For faster link establishment, see Fast Link.
Electronic hook switch (MSH standard)
Call control via the headset system.
Fast Link for DHSGstandard and HSL 10 handset
lifter
Recommended for frequent callers. Shorter battery
life. Fast link establishment without delay due to
hidden link to the base station.

Testing the headset system and the sound quality
SD Series – Setup Guide | 15
Adjusting the radio range– DIP switch 3
If many DECT systems are operated in a confined space, interference can
occur. In this case, you should change the radio range.
Automatically establishing the wireless link between headset and
base station (Auto Link) – DIP switch 4
Switching between wideband and narrowband audio transmission –
DIP switch 5
Limiting the volume – DIP switch 6
Switch position Function
Standard radio range
Reduced radio range
Use this setting in order to avoid interference with
other DECT systems
Range of approx. 10 m indoors
SD Office – HS
SD Pro1 – HS
SD Pro2 – HS
Auto Link
Switch position Function
Manual link establishment
When taking the headset out of the base station,
you have to manually establish the wireless link
between headset and base station.
Automatic link establishment – Auto Link
When taking the headset out of the base station,
a wireless link is automatically established between
headset and base station.
Switch position Function
Wideband audio transmission
Automatic frequency adjustment of wideband and
narrowband calls. Wideband audio transmission
is e.g. supported by Skype and gives high speech
quality.
Battery life: 8 hours
Narrowband audio transmission
Battery life: 12 hours
Switch position Function
Standard limitation
Limited volume (country specific)
•AUversion:
in compliance with Directive AS/ACIF G616:2006
• EU and US version:
in compliance with Directive 2003/10/EC

Testing the headset system and the sound quality
16 | SD Series – Setup Guide
Adjusting the audio signal by means of the dial tone
1Put on the headset and press the Phone button on the base station.
2Press the Link button on the headset. The Link LED lights up blue.
3Lift the handset. You hear a dial tone.
4Set the ABC switch to the position A, Bor Cso that you can hear a clear
dial tone in the headset.
1 2
3 4

Testing the headset system and the sound quality
SD Series – Setup Guide | 17
Adjusting the volume
Adjusting the microphone volume of the call transmission
By default, themicrophone volumecontrolis settoposition 4.This setting
is suitable for most telephones.
왘Make a call to someone who will help you find the correct sensitivity
setting for your microphone.
왘Turn the microphone volume control so that the other party can hear
you at a comfortable level.
Adjusting the microphone volume of the USB transmission
Some softphones adjust the microphone sensitivity automatically.
왘Activate this function in order to be able to optimally use the micro-
phone and, via your operating system, adjust the microphone sensiti-
vitysothattheother partycanhearyouatacomfortablelevel(seethe
Help function of your operating system).
Adjusting the automatic audio transmission “Auto Audio”
Withthe “AutoAudio” function activatedand inthe case ofa USBconnec-
tion, the audio signals – e.g. from WindowsMedia Playeror iTunes–
are automatically transmitted to the headset.
Whenyoureceive a callorwhenaconnectiontoSkype™is established, the
audio transmission stops and you hear for example the ring tone. The
“Auto Audio” function is activated by default.
Activating the “Auto Audio” function
왘Use a pointed object to press the Set button for approx. 5 seconds. The
Link LED rapidly flashes blue several times.
Deactivating the “Auto Audio” function
왘Use a pointed object to press the Set button for approx. 5 seconds. The
Link LED rapidly flashes red severaltimes.
5s

If a problem occurs
18 | SD Series – Setup Guide
If a problem occurs
For causes and solutions that are mainly related to the headset, refer to the chapter “If a problem occurs ...” in
the “User Guide”.
For more information and an FAQ list, please visit our website at www.sennheiser.com/cco.
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed
solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com/cco/support.
Problem Possible cause Possible solution Page
Headsetisplacedintothebase
station but the Charge status
LED if off
Base station is not connected
to the mains power supply Connect the base station to the mains power supply. 7
Rechargeable battery is deep
discharged Wait several minutes until the Charge status LED lights up. 12
For quick-charging the headset:
Briefly press the Set button at the
bottom of the base station.
–
Link between headset and
base station cannot be
established
Base station is only connected
via the USB cable Connect the base station to the mains power supply. 7
Bad radio link between
headset and base station Transmission range is exceeded Reduce the distance between headset and base station. –
Adjust the radio range. 15
Noise interference and
connection loss Too many DECT systems within the radio range Reduce the radio range. 15
Set the base station to
narrowband transmission. 15
Distance between base station
and fixed line phone is so small
that interference occurs
Increase the distance between
base station and fixed line phone. –
Rechargeable battery cannot
be charged Headset is not properly placed into the magnetic holder of the
base station
Check if the headset is properly
placed into the magnetic holder. 12
Bad audio quality, the other
party sounds too loud or too
low
Microphone sensitivity is not
correctly adjusted Adjust the microphone sensitivity. 16
Sound from the fixed line
phone is distorted and
disturbed
Base station is not adjusted to
the fixed line phone. Use the ABC switch to adjust the base station to your fixed line
phone.
16

Specifications
SD Series – Setup Guide | 19
Specifications
Base station
SD BS/SD BS ML
SD BS USB/SD BS USB ML/SD BS Phone
Headset
SD Office – HS
SD Pro1/Pro2 – HS (SD 10)
Dimensions 83 x 127 x 121 mm (W x H x D)
Weight approx. 337 g
Operating temperature range +5°C to +45°C (+41°F to +113°F)
Storage temperature range –20°C to +70°C (–4°F to +158°F)
Dimensions 83 x 127 x 121 mm (W x H x D)
Weight aprrox. 309 g
Operating temperaturerange +5°C to +45°C (+41°F to +113°F)
Storage temperature range –20°C to +70°C (–4°F to +158°F)
Dimensions 140 x 24 x 22 mm (W x H x D)
Weight with ear hook: approx. 22 g
with headband: approx. 50 g
Talk time narrowband: up to 12 hours
wideband: up to 8 hours
Charging time 50%: approx. 20 min
100%: approx. 1 hour
Range
(environment dependent) free line of sight: up to 180 m
in office buildings: up to 55 m
Speaker type dynamic, neodymium magnet
Microphone type electret microphone, noise canceling
Operating temperature range +5°C to +45°C (+41°F to +113°F)
Storage temperature range –20°C to +70°C (–4°F to +158°F)
Dimensions 170 x 175 x 55 mm (W x H x D)
Weight Pro1: approx. 65 g
Pro2: approx. 85 g
Talk time narrowband: up to 12 hours
wideband: up to 8 hours
Charging time 50%: approx. 20 min
100%: approx. 1 hour
Range
(environment dependent) free line of sight: up to 180 m
in office buildings: up to 55 m
Speaker type dynamic, neodymium magnet
Microphone type electret microphone, noise canceling
Operating temperature range +5°C to +45°C (+4°F to +113°F)
Storage temperature range –20°C to +70°C (–4°F to +158°F)