
Did You Know? Make sure not to press
down the tamper (shown above within the
blue square) when inserting the battery as
this will default the Sensor.
Take a Look. If a battery is already
present, remove it by using your fingertip to
gently pull one end of the battery up until
the battery is loose and you can pull it free
from the slot.
3. Insert the battery into the battery
compartment with the positive (+) side
facing up.
4. When the battery is inserted correctly, a
small green light will light up.
5. Align the small slots on the Sensor's body
with the small tabs on the cover and gently
press the cover against the Sensor until it
snaps into place. If the cover does not
snap easily into place, you may have it
upside down.
Confirm that the low battery alert has resolved and the equipment appears on your list of connected devices. You
should also ensure that sensor events such as door opening or motion registers as an activity on your system.
Need Help? Find these instructions online at
https://www.xfinity.com/support/home-security/installing-battery-sz-dws04-sensor/. Get more troubleshooting support at
https://www.xfinity.com/support/gettingstarted/troubleshooting/ or contact a customer service expert at 1-800-XFINITY.
Help Protect Our Environment: Please properly recycle your discarded batteries. For your convenience, batteries are
accepted for recycling at various locations. Check www.call2recycle.org or call 1-800-8-Battery (1-800-8-228-8379) to
find a recycling location near you.