Serene JF-ASE-A18-WWM2-US-4TL6-U-SRB-107 User manual

Serene
ADJUSTABLE BED FRAME
Owner’s Manual
Model Number: JF-ASE-A18-WWM2-US-4TL6-U-SRB-107 (Twin, TXL, SQ, SCK, Full, FXL, QN)
Model Number: JF-ASE-A18-WWM2-US-6TL9-U-SRB-107 (King, Cal King)
This product and all our bedding products are covered by one or more of the following
issued and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158,
D657156, 8209801, 8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT® 2018 CUSTOMATIC®
(Place your serial number here for ready reference)
Serial Number: _____________________

2
Safety Precautions
Parts List
Installation Guide
Remote Control Guide
Troubleshooting
Warranty & Registration
3
5
6
10
12
14
Table of Contents
26.06.2019

3
Safety Precautions
ATTENTION!
IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.
ELECTRICAL SAFETY
Always unplug this adjustable bed from the electrical outlet
before any cleaning or maintenance of the bed. To safely
disconnect, make sure all controls are in the o position,
then remove the plug from the outlet.
Keep cord away from heated surfaces. Keep air openings free
of lint, hair and the like. Never operate when air openings are
blocked. Never drop or insert any object into any opening.
Use only indoors.
Cease use of this adjustable bed and contact the adjustable
bed Customer Care Center for repair if: (1) it has a damaged
cord or plug, (2) it is not working properly, (3) it has been
dropped or damaged, or (4) it has been dropped into water.
GROUNDING SAFETY
To reduce the risk of electric shock, electrical re, or faulty
operation of this product, your adjustable bed may feature
a polarized plug meant to be used only with a grounded
electrical outlet. If this plug does not t into your outlet,
contact a qualied electrician to install a properly grounded
outlet. Failure to use a properly grounded outlet for this
product will compromise this important grounding safety
feature. The use of adapters is not recommended unless the
outlet is checked by a qualied electrician to ensure the
proper grounding of the adapter. Unauthorized modications
to this product could void the electrical portion of your
Warranty.
WARRANTY WARNING!
This bed is specically designed to require no maintenance by
you, the user. Any opening or tampering with the control box,
motors, or hand controls (with the exception of the battery
compartment if equipped) will result in a void of the Warranty.
Only those authorized may conduct repairs or part replacement
on your adjustable bed. Unauthorized modications to this
product could void the electrical portion of your Warranty.
IN-HOME USE ONLY
This adjustable bed is designed exclusively for in-home use.
HOSPITAL DISCLAIMER: It is NOT designed for hospital use and
is NOT designed to meet hospital standards. Do not use this
bed with TENT TYPE oxygen therapy equipment or use near
explosive gases.
IMPORTANT SAFETY FEATURES
Weight fail safe feature: In the case that an overload of
weight is placed on the head or foot mechanism, the control
unit will automatically stop all functions. The control unit will
automatically resume all functions 30 seconds after excess
weight is removed.
The recommended weight limitations for your adjustable bed
is 850 lbs. on all sizes. For your adjustable bed to structurally
support the recommended weight, weight must be distributed
evenly across the head and foot sections. The adjustable bed
will not and is not intended to support or lift this amount in
just the head or foot section. Dependent on the size and/or
model of mattress, the available weight limit may be less.
Locking caster feature: This adjustable bed may be equipped
with special locking casters. For your safety, these casters
will prevent bed movement when all casters are in the locked
position. To lock casters, push down the safety latch on the
caster. To resume product mobility, lift the safety latch up.
NOTE: If your adjustable bed is positioned on a hard oor
surface such as hardwood or tile, it is strongly recommended
that rubber caster cups or carpet squares are placed under
the casters in addition to locking them in place. Casters will
not roll when locked, but may slide on an uncarpeted surface.
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not supplied with this adjustable bed).

4
Safety Precautions
SAVE THESE INSTRUCTIONS.
Proper operaon of your adjustable bed is necessary to ensure the long life and durability you expect
from a high-quality product. The manufacturer has tested and inspected this product prior to shipment.
USER-SERVICEABLE PARTS
This bed is specically designed to have no maintenance by
you, the user. Therefore, you are encouraged not to open
any motors, alter the wiring, or adjust, modify or change the
structure of the product, as it will void the Warranty.
RADIO FREQUENCY IS 2.4 GHZ
FCC compliant device complies with part 15 of the FCC
Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Any change to the antenna or the device could result in the
device exceeding the RF exposure requirements and void
user's right to operate the device.
CONSUMERS WITH PACEMAKERS
It is possible that the (optional) vibrating feature of this bed
may be misinterpreted by some pacemakers as movement
and/or exercise. This is common with any product that
produces a vibrating motion, and may or may not aect your
pacemaker. Please consult your physician with any concerns.
PRODUCT RATINGS
Lift Motor Restrictions: The lift motors in this bed are
NOT designed to operate continuously for more than three
(3) minutes over a thirty (30) minute time period, or
approximately 10% duty cycle. To ensure reliable functionality
and full life of this product, do not attempt to exceed these
limits.
NOTE: Attempting to circumvent or exceed this rating will
shorten the life expectancy of the product and may void the
Warranty.
The structure of the bed will support the recommended
weight when distributed evenly across the bed. The head and
foot sections are not designed to individually support or lift
this amount of weight. For optimal performance, entering and
exiting the adjustable bed with the bed in the at or level
position is recommended.
NOTE: Exceeding the recommended weight restrictions could
damage your adjustable bed and void your Warranty.
SMALL CHILDREN AND PETS WARNING
Immediately dispose of all packing materials as it can pose
a smother risk to small children and pets. Injury could occur
also if children or pets are permitted to play on or under the
bed. Do not allow children to operate this bed without adult
supervision.
LIFT WARNING
Do not sit on the head or foot sections while in the raised
position, or during lift or lowering cycles.
MOVING AFTER INSTALLATION
Do not place adjustable bed vertically on its head or foot
sections. This may cause injury to persons or damage to the
adjustable bed. Two people are required for moving this
adjustable bed due to its heavy weight.
SAFETY
When an overload of weight is placed on the head or foot
mechanism, the control unit will automatically stop all
functions. The control unit will automatically resume all
functions 30 seconds after the excess weight is removed.
Massage motors, if any, will automatically shut o after
running continuously for 15 minutes. All massage functions
will be operational again after 5 minutes.
NOTICE: The changes or modications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
IMPORTANT NOTE: To comply with the FCC RF exposure
compliance requirements, no change to the antenna or
the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure
requirements and void user's authority to operate the device.

5
Parts List
Before discarding any packing materials, check the adjustable bed frame carton and verify all items in
the parts list are included.
*** Only available in King and Cal King models.
** Only available in TXL, SCK, and SQ models.
* Twin, TXL, SQ, SCK, Full, FXL and QN models have four (4) 6-inch adjustable bed legs. King and Cal King have six (6) 9-inch bed legs.
C-bracket (2) *** Knob screw (2) ***
Remote control (1) Mattress retainer bracket (1)AAA batteries (3)
Adjustable bed legs (4) *
Bed leg strap (1) **

6
Installation Guide
NOTE: For safety reasons, lifting of the adjustable bed frame must always be performed by
two (2) people; and the unit should always be on a at surface.
Setting up your adjustable bed frame
1
2
Lift the bed frame unit out of the shipping carton carefully,
and put it on a at oor with the top side facing downward.
Remove all accessory boxes and cut the orange ties from
inside the bed frame.
A
B
FOR TWIN, TXL, SQ, SCK, FULL, FXL, AND QN MODELS
FOR KING AND CAL KING MODELS
1
2
4
Lift the two separate sections of the bed frame out of the
shipping carton carefully, and put them on a at oor with
the top side facing downward.
Remove all accessory boxes and cut the orange ties from
inside the bed frame.
Move the head and foot sections of the bed together. Make
sure the bars and frames are properly aligned at the center.
Connect the head and foot sections of the bed frame. Put the
C-bracket over the parallel bars, lining it up with the pre-
drilled holes on the bars (A).
Thread the knob screw through the C-bracket and into the
bars to keep it in place (B). Make sure to insert the knob
screw from the head section side of the frame. Hand tighten
the screw to ensure stable assembly.
Repeat steps 4 and 5 on the other end of the parallel bars.
3
5
6

7
Installation Guide
Setting up your adjustable bed frame
7Slide the movable frame of the foot section towards the head
section until it overlaps with the edge of the head section
frame.
NOTE: Make sure the holes on the ends of the movable frame
overlap with the pre-threaded holes on the other frame.
These are for the bed legs.
Attaching the bed legs
IMPORTANT!
Make sure all legs are adjusted to the same height.
Take out the bed legs from the accessory box.
Thread the legs clockwise into the pre-threaded holes on the
bed frame.
Tighten the legs securely to the frame.
NOTE: Do not overtighten the bed legs.
Adjust legs to the desired height by twisting either clockwise
or counter-clockwise.
1
3
4
2
Setting up the electronics
Plug the cord of the foot lift into the control box. Insert it into the
port labeled “Foot Actuator”.
FOR KING AND CAL KING MODELS

8
Installation Guide
Attaching the mattress retainer bar
Align the open ends of the retainer bar with the “loop”
retainer anchors located at the foot of the bed.
Slide the retainer bar into the anchors allowing the ends to
glide into the loop.
1
2
If a headboard is to be installed, see “Assembling the
headboard bracket”.
If the adjustable bed frame is set up without a headboard,
place your mattress on the adjustable bed frame surface.
Your adjustable bed installation is now complete.
Setting up the electronics
Installing the bed leg straps* (optional)
Wrap the bed legs (front & back) together tightly using the
bed leg straps.
Fasten the straps to prevent movement & maintain stability.
1
2
To help prevent base separation when using King Size (2 TXL),
Split California King Size (2 SCK), or Split Queen Size (2 SQ) beds,
use the bed leg straps.
*Only available in TXL, SCK, and SQ models.
IMPORTANT!
Make sure power cords do
not obstruct any adjustable
bed mechanisms.
FOR ALL MODELS
1
3
Remove and extend the power cord from the frame.
Rotate the bed frame over carefully so the top side is now
facing upward. Do not rest the frame on its side. The weight
may damage the legs.
Plug the power cord into a grounded electrical outlet.
NOTE: For optimal safety, using a surge protector (not
included) is highly recommended.
Install batteries in the remote control. Try all functions on
the remote to make sure all features are operational.
NOTE: If the bed does not work, see the Troubleshooting
section of this manual.
Return bed to at position before continuing with the
installation.
4
5
2

9
Installation Guide
Assembling the headboard bracket (optional)
IMPORTANT NOTES:
• Failure to follow the installation steps as they appear in this guide could result in damage to
your adjustable bed frame.
• For safety reasons, lifting of the adjustable bed frame must always be performed by two (2)
people; and the unit should always be on a at surface.
• Make sure to position the bottom of the headboard cross member no more than
3 inches (76.2 mm) between the headboard and the top of the mattress.
Place your mattress on the adjustable bed frame surface.
Your adjustable bed and headboard installation is now complete.
Flip the bed frame unit over with the top side facing downward.
Unthread the leg at the head of the bed frame by turning the
leg counter-clockwise.
Slide the inner headboard bracket over the hole for the leg
attachment. (The bracket opening should face away from the
bed frame). Screw the leg back in, turning clockwise. This will
secure the inner headboard bracket between the bed frame
and the leg.
Place the open side of the outer headboard bracket onto
the exposed square tube of the inner headboard bracket to
create a tight t. Insert a retainer bolt tted with a 5/16
inch washer into the outer headboard bracket and through the
inner headboard bracket. Tighten the 5/16 inch washer and
5/16 inch nut with an alien key wrench. Leave loose enough
for adjusting.
Repeat steps 2 to 4 on the other side.
Securely fasten the headboard bolts (not included with your
adjustable bed frame) to the end of the headboard bracket
assembly.
Measure the distance from the center of one mounting hole in
the headboard assembly to the center of the other.
If you need to adjust the headboard brackets, unscrew the
bolts holding the outer headboard bracket and move them the
necessary distance. Reinstall the bolts and tighten securely.
1
2
4
5
6
7
8
3

10
Remote Control Operation Guide
Using your remote control
(1, 2, 3, 4) Head and Foot Position Adjustments
Press and release this button to raise or lower the head and foot sections of your adjustable bed. The premium "Wall Glide"
feature will automatically synchronize with all head and foot adjustments.
(5) Flat Position
Press down and hold this button for two (2) seconds to return bed to a at position.
NOTE: If the massage motors are operating and the "FLAT" button (E) is pressed, the massage motors will stop operating
during the lowering of the bed frame.
(6) Under Bed Light
Press this button to turn the under bed light on or o.
(7) LED Flashlight
Press this button to turn the ashlight on your remote on or o.
(8) Full Body Massage
Press this button once to activate massage. Press twice to increase the intensity. Press three times to increase the intensity
to the maximum limit. Press four times or hold the massage button to stop massage.
(9) Zero Gravity
Press this button to raise the foot section to a position slightly higher than the chest helping blood to ow back to the heart,
reducing stress and fatigue.
(10) Reading/TV
Press this button to raise the head section to an ideal position for watching TV, reading, or laptop use.
(11) Anti-Snore
Press this button to gently raise the head section and allow easier air intake which can help reduce snoring.
Dual USB Mounted
Power Outlets
Convenient USB ports located
on each side of the base
provides easy access for
charging today’s tech devices.
1Head Up
2Head Down
3Foot Up
4Foot Down
5Flat Position
6Under Bed Light
7LED Flashlight
8Massage
9Zero Gravity
10 Reading/TV
11 Anti-Snore