SERV-WARE SWCW26 User manual

FOR QUESTIONS, CONTACT THE
SERVICE DEPARTMENT AT:
service@servware.com or
800•768•5953
Chip Warmers
Service, Installation and Care Manual
Please read this manual completely before attempting to install or operate this equipment.
Notify carrier of damage! Inspect all components immediately.
SWCW26 SWCW46
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Parts & Service Manuals Available at:
IMPORTANT INFORMATION
ABOUT YOUR UNIT ENCLOSED.
PLEASE READ BEFORE USE!

DANGER
WARNING
CAUTION
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COMMECIAL CHIP WARMER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always
read and obey all safety messages.
This is the Safety Alert Symbol. This symbol alerts you to potential
hazards that can kill or injure you and others. All safety messages
will follow the Safety Alert Symbol and either the words ”DANGER”,
“WARNING” or “CAUTION”.
DANGER means that failure to heed this safety
statement may result in severe personal injury or death.
WARNING means that failure to heed this safety
statement may result in extensive product
damage, serious personal injury, or death.
WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting
process, other than those recommended by the manufacturer.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the manual thoroughly before using or
servicing this equipment.
CAUTION: These chip warmers are designed, built, and sold for commercial use only. If the
warmers are placed for the general public to use, make sure all cautions, warnings, and
operating instructions are clearly posted near the unit so that anyone using the warmer
can use it correctly and not injure themselves.
CAUTION: Locate the warmer in an area that is convenient and easy to access. The location should
be level and strong enough to support the weight of the unit and contents.
WARNING: Do not store any ammable liquids in the vicinity of this or any other electric
appliances. Keep the area free and clear of combustible materials
CAUTION means that failure to heed this safety
statement may result in minor or moderate
personal injury, or property or equipment damage.

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COMMECIAL CHIP WARMER SAFETY
The key for appliance electric box should be safe kept by qualied persons in order to avoid a hazard.
WARNING: Risk of re / ammable materials.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical outlet that has the correct voltage and plug
conguration. If plug and outlet do not match, contact a qualied electrician to install the correct
electrical outlet.
• Turn power switch OFF and unplug the warmer and allow unit to cool before performing any
cleaning or maintenance.
• Do not saturate with water. Do not operate if unit has been saturated with water.
• Do not clean unit when it is plugged in or hot.
• Do not use excessive water when cleaning.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not allow liquids to spill into the unit.
• This unit must be serviced by qualied personnel only. Service by unqualied personnel may lead
serious injury.
FIRE HAZARD:
• Locate unit a minimum of 1” (25mm) from combustible walls and materials. If safe distances are
not maintained, discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach (or cleaners containing bleach), oven cleaners, or
ammable cleaning solutions to clean this unit.
BURN HAZARD:
• Some exterior surfaces on unit will get hot during normal use, please use caution
• Use caution when opening doors, hot air escapes when doors are open
All safety messages will alert you to what the potential hazard is, tell you how to reduce the chance of injury,
and let you know what can happen if the instructions are not followed.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard. This appliance is not intended for use by persons with lack of experience
and knowledge regarding this type of equipment, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Cleaning and user maintenance
shall not be made by inexperienced persons without supervision.

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CONTENTS
STANDARD FEATURES
STANDARD FEATURES................................................................................. 3
SPECIFICATION .............................................................................................4
IDENTIFICATION OF KEY PARTS................................................................. 6
ELECTRICAL DIAGRAM................................................................................ 7
INSTALLATION & PLACEMENT.................................................................... 7
ELECTRICAL REQUIREMENTS .................................................................... 7
OPERATING INSTRUCTIONS ....................................................................... 9
CLEANING INSTRUCTIONS.......................................................................... 9
TROUBLESHOOTING .................................................................................... 10
WARRANTY ................................................................................................... 11
© Copyright 2023 Serv-Ware Products Incorporated. All rights reserved.
Reproduction without written permission is prohibited.
SWCW26 holds 26 gallons of chips
SWCW46 holds 46 gallons of chips
• Door opens creating a shelf for scooping chips
• Sloping front of unit allows secure closure and easy opening
• Wide top opening doors for easy loading of chips
• Fan circulates air for quick and even heating of chips
• Internal bafe minimizes chip breakage
• Fully removable front panel and bottom bafe for quick and easy cleaning of the unit
• Top doors, front panel and bottom bafe are removable without tools
• Durable stainless steel construction with high density insulation
• Adjustable rear-mounted thermostat (90-190°F)
• Illuminated on/off switch
• Adjustable legs
• Furnished with power cord and NEMA 5-15 plug
• 120 volt, 1500 watts, 12.5 amps

26.46″
30.32″
30.79″
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SPECIFICATION
MODEL: SWCW26

3 7. 8 ″
30.79″
26.46″
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5
SPECIFICATION
MODEL: SWCW46

1) Upper door 2) Lower door 3) Power switch
4) Thermostat 5) Power cord 6) Adjustable feet
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SPECIFICATION
IDENTIFICATION OF KEY PARTS
MODEL Capacity Dimensions Weight
(Ship/Net)
Electrical
Length Width Height Volts Watts Amps
SWCW26 26 gal. 31" 26.5" 30" 138/98 lbs. 120V 1500W 12.5
SWCW46 46 gal. 31" 26.5" 37.8 " 156/111 lbs. 120V 1500W 12.5

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ELECTRIC DIAGRAM
INSTALLATION AND PLACEMENT
ELECTRICAL REQUIREMENTS
1. Chip warmers are assembled and inspected before leaving the factory.
2. After unpacking the warmer you will only need to install the legs.
3. To install legs, carefully tip Chip Warmer onto its side. Screw legs into pre-drilledholes and
return warmer to the upright position
4. Place on a clean, dry at surface with a minimum of 1″ clearance on all sides.
The warmer must be installed in accordance with:
1. State and Local Codes.
2. National Electrical code, ANSI/NFPA-70 (Latest edition)

W
G
5-15P
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ELECTRICAL REQUIREMENTS
Electrical connections:
The warmer is factory wired for 120 volt single phase operation. All warmers are equipped with an
8’ cord and NEMA5-15 PLUG.
Warmers are equipped with a three-prong plug. The plug must be
connected into a properly grounded three-prong outlet. Do not
remove the grounding prong from this plug.
NOTE!

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OPERATING INSTRUCTIONS
CLEANING INSTRUCTIONS
1. Verify that the chip warmer is connected to the correct power source.
2. The lighted power switch is located on right back side of the chip warmer. Switchpower switch
to ON position. Verify that the switch illuminates.
3. The thermostat knob is located in the back of the unit near the power switch. Adjust the knob
to the desired temperature setting. Once a desired temperaturesetting is determined, the knob
can be left in this position until a temperatureadjustment is needed.
4. (The blower fan circulates heated air through the perforated removable bafe locatedat the
bottom of the interior of the cabinet under the chips).
5. Open Top Doors.
6. Pour chips into unit being careful to not overll; the top doors must be able to fullyclose.
7. Close Top Doors
8. After approximately 30 to 40 minutes, open front doors to access warmed chips.
9. Close front doors after accessing warm chips.
Interior:
The inside of the Chip Warmer must be cleaned each day.
1. Unplug electrical power supply.
2. Allow warmer to cool before cleaning.
3. Remove front panel by opening clips on each side of panel. Slide front panel downward past the
upper lip and lift away and remove.
4. Remove interior bafe at the bottom of the unit by using the handle that is locatedtoward the
back of the bafe.
5. Using a soft clean cloth, clean the inside of warmer with a solution of mild detergentand warm
water. Rinse with warmer water and wipe dry, never spray the unit with ahose.
6. Replace bafe and front panel using a reverse of the removal instructions. After approximately
30 to 40 minutes, open front doors to access warmed chips.

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CLEANING INSTRUCTIONS
TROUBLESHOOTING
Heavy-Duty Cleaning:
For heavy-duty cleaning, use warm water, a degreaser, and a soft cloth. Never rub in a circular
motion; rub gently in the direction of the stainless steel grain and rinse thoroughly.
Heavy-Duty Cleaning:
For heavy-duty cleaning, use warm water, a degreaser, and a soft cloth. Never rub in a circular
motion; rub gently in the direction of the stainless steel grain and rinse thoroughly.
PROBLEM POSSIBLE REASON SOLUTION
Chip warmer not
operating
Chip warmer not plugged into
power source.
Plug chip warmer into correct
power source as indicated on
serial data plate.
Lighted power switch not
in ON position. Thermostat
knob not turned to desired
temperature.
Press power switch to ON
position. Check Thermostat
knob located in back of unit.
No power. Contact Authorized Service
Provider.
Chip warmer is connected
to power source, power is
on, but not heating
Damaged: element, wire,
power cord, motor etc.
Contact Authorized Service
Provider.
Lighted power switch is
illuminated, but circulating
fan is not operating
Damaged fan etc. Contact Authorized Service
Provider.

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SERV-WARE PRODUCTS
LIMITED LABOR AND PARTS WARRANTY
CHIP WARMERS
11
Serv-Ware Products warrants to the original owner/user that any Chip Warmer manufactured by Serv-Ware Products
(“the products”) shall be free of defects in material or workmanship under normal and proper use and maintenance
service as specied by Serv-Ware Products and upon proper installation and start-up as well as for a period of one (1)
year from the original installation date or a maximum of eighteen (18) months after the shipment date from Serv-Ware
Products. The obligation of Serv-Ware Products and the rights and remedies of the owner/ user under this
warranty are exclusively limited to (1) repair or replacement, including labor charges, of parts or assemblies
that in Serv-Ware Products opinion are defective within one year after the original date of installation; The
labor warranty shall include standard straight time labor charges at the product location only and shall exclude charges
for travel time, mileage or other premium charges. Any labor service required to fulll the warranty obligation must be
performed by a service company qualied and accepted by Serv-Ware Products.
(See Specication sheets for warranty period details.)
All claims for labor or parts must be made through Serv-Ware Products. The defective part for which labor
reimbursement is claimed, together with the service invoice, must be returned to the Serv-Ware Products within fteen
days from the date of service to be eligible for labor and parts warranty coverage. All replacement parts must be
approved Serv-Ware Products parts. Incidents of failure that do not require replacement of a part shall be explained in
sufcient detail on the service invoice to identify the failure. All claims shall include the product model number, serial
number, original date of installation and customer identication.
The foregoing warranty shall not apply to (1) any part or assembly (a) that has been altered, modied, or changed, (b)
that has been subjected to misuse, abuse, neglect or accidents, or (c) any Product on which the serial or model number
has been removed or altered, or (2) any Product that has been installed and /or maintained inconsistent with Serv-Ware
Product’s technical publications, or (3) any Product that has been installed or is located outside the standard warranty
coverage area. Warranty valid in United States only. Contact factory for warranty in other countries.
Serv-Ware Products assumes no liability for misuse or inadequate maintenance of the Product. In no event shall the
user by entitled to recover incidental or consequential damages, including but not limited to, damages for
inconvenience, food loss, rental or replacement equipment, loss of prots, or other commercial loss. Warranties
stated above are the only warranties made in connection with the sale and distribution of the Products. ANY AND ALL
OTHER EXPRESSED,STATUTORY AND IMPLIED WARRANTIES APPLICABLE TO THE PRODUCT INCLUDING,
WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE ARE
EXPRESSLY DISCLAIMED. The warranty information set forth above shall be governed by and construed in accordance
with the laws of the State of North Carolina and, if applicable, the laws of the United States of America. The warranty, as
stated, is extended only to the original owner/user and is not assignable.
This warranty does not include parts or labor coverage for component failure or other damage resulting from:
• External electrical power failure or miswiring to Product for any reason.
• Adverse operating conditions as set forth in the owner/user manual for the Product.
• Failure to clean and/or maintain Product as set forth in the owner/ user manual for the Product.
“LIMITATION OF LIABILITY AND OTHER WARRANTIES”

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NOTES

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Parts & Service Manuals Available at:
Products LLC.
222 Hwy 58 South
Kinston, NC 28504
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