SG Wireless Communications SKYROUTE max User manual

WARNING
You must be enrolled with Connect 24 before
activating this unit. Call 1-888-251-7458 in the
U.S. or 1-888-955-5583 in Canada
Installation
Manual
Version 1.0
NEW
Quick Install Guide
Please see page i

WARNING
:TosatisfyFCCRFexposurerequirementsformobile
transmitting devices, a separation distance of 30 cm or more
should be maintained between the antenna of this device and
personsduringdeviceoperation.Toensurecompliance,operation
at closer than this distance is not recommended.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by SG Wireless Communications could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Re-orient the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This booklet is
available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.
FCC ID: PED-SKYROUTE MAX
INDUSTRY CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada.
CANADA: 363 182 256A
Table of Contents
6.8 Combus Connection ............................................... 7
6.9 Bell IN Terminal ..................................................... 7
6.10 Bell OUT Terminal ................................................ 7
6.11 Tamper Terminal .................................................. 7
6.12 Secure Installation ................................................ 7
6.13 Connection Diagram ............................................ 7
6.14 Wiring Skyroute
max
to a DSC Control Panel ...... 10
6.15 Supervised Power Supply Connection ................. 10
6.16 Enroll Skyroute
max
onto the system .................. 10
Section 7 - Programming and Activating a Skyroute
maxmax
maxmax
max
11
7.1 Defaulting ............................................................ 11
7.2 Programming Options .......................................... 11
7.3 Activating a Skyroute
max ....................................
11
Section 8 - Skyroute
maxmax
maxmax
max
Programming with PC4020 12
8.1 Basic Programming .............................................. 12
8.2 Advanced Programming ....................................... 13
Section 9 - Testing 17
Section 10 - Troubleshooting 18
For Your Records 19
Appendix A - Reporting codes for SIA and Contact ID 20
Appendix B - Decimal - Hex Conversion Chart 21
Skyroute max - Quick Install Guide 1
Section 1 - Contents 2
1.1 Important Information ............................................ 2
1.2 Skyroute
max
Transceiver Glossary of Terms .......... 2
Section 2 - What’s New on Version 2.1 2
2.1 Generic Reporting Method ..................................... 2
Section 3 - What is it? 3
3.1 Introducing the Skyroute
max
Transceiver .............. 3
3.2 Specifications ......................................................... 3
Section 4 - How does it work? 3
4.1 Cellemetry Communication .................................... 3
Section 5 - What do I do before installing a
Skyroute
maxmax
maxmax
max
?4
Section 6 - Installing a Skyroute
maxmax
maxmax
max
5
6.1 Location of the Skyroute
max
Unit.......................... 5
6.2 Relocating the Skyroute
max
Transceiver ................ 5
6.3 Relocating the Antenna .......................................... 5
Antenna Relocation Diagram ........................................ 6
6.4 UL Requirements ................................................... 6
6.5 Installation ............................................................. 7
6.6 Mounting the Skyroute
max
Transceiver ................. 7
6.7 Mounting the Antenna ........................................... 7

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1
SKYROUTE
MAMA
MAMA
MAXX
XX
X
– QUICK INSTALL GUIDE
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANT: You must be enrolled with CONNECT 24 to activate a Skyroute max Transceiver. If you are: You must be enrolled with CONNECT 24 to activate a Skyroute max Transceiver. If you are
: You must be enrolled with CONNECT 24 to activate a Skyroute max Transceiver. If you are: You must be enrolled with CONNECT 24 to activate a Skyroute max Transceiver. If you are
: You must be enrolled with CONNECT 24 to activate a Skyroute max Transceiver. If you are
not already enrolled, please call 1-888-955-5583 at least 24 hours prior to your first activation.not already enrolled, please call 1-888-955-5583 at least 24 hours prior to your first activation.
not already enrolled, please call 1-888-955-5583 at least 24 hours prior to your first activation.not already enrolled, please call 1-888-955-5583 at least 24 hours prior to your first activation.
not already enrolled, please call 1-888-955-5583 at least 24 hours prior to your first activation.
STEP 1 –DETERMINE BEST SIGNAL LOCATION (See Section 6.1)
Connect the Skyroute
max
to a 7 Ah battery, as described in Section 6.1. Determine the best location for signal strength. If
good signal strength cannot be found, an antenna extension or relocation may be required.
STEP 2 –CONNECT THE SKYROUTE
MAMA
MAMA
MAXX
XX
X
TO THE PANEL (See Section 6.13)
• Mount and connect the Skyroute
max
to the control panel as shown in Section 6.13.
• Enroll Skyroute
max
onto the system (See section 6.15)
STEP 3 –PROGRAM THE SKYROUTE
MAMA
MAMA
MAXX
XX
X
(See Section 7)
Enter *8 + Installer Code to enter Programming Mode. Go to section [00][18], and program the following sections:
DEFAULT THE SKYROUTE
MAXMAX
MAXMAX
MAX
- Section [099]
Select the Default option as described in Section 7.1 of this manual:
• For FULL REPORTING……………….enter 00 into Section [099]
• For GENERIC REPORTING………..…enter 22 into Section [099]
The Skyroute
max
will automatically restart, and default to the new setting.
SELECT THE CELLULAR CHANNEL - Section [006]
The Skyroute
max
is defaulted for Channel B. If you require Channel A (see the SID List for the channel of the Cellular
Service Provider in your area), perform the following:
• In Section [006], TURN OFF OPTION 2, and TURN ON OPTION 1 (Press # to exit section [006])
SELECT TEST TRANSMISSION TIME - Sections [010], [011], and [013]
• In Section [10], enter the transmission time-of-day in 24-hour format (HHMM).
NOTE: Due to the volume of wireless traffic generated by test signals, please select a time which is NOT on the :30
minute marks (i.e.
NOTNOT
NOTNOT
NOT
02:30, 04:00, etc. Select a time like 02:24, or 04:07, etc. wherever possible.
• In Section [11], select the transmission day-of-the-week.
NOTE: This section is not to be used for UL Listed applications.
• In Section [13], select Daily or Weekly testing as required.
NOTE: Select this option in conjunction with the CONNECT 24 Rate Plan you are using for this installation. The default
setting is Weekly. For UL Listed applications Daily test reports are required.
STEP 4 –ACTIVATE THE SKYROUTE
MAMA
MAMA
MAXX
XX
X
WITH CONNECT 24 (See Section 7.3)
Call the Voice Response Unit (VRU) at the toll free number provided with your Dealer Confirmation.
Once activated, send two signals to your
Central Station to confirm proper operation.
YY
YY
YOUR SKOUR SK
OUR SKOUR SK
OUR SKYROUTE MAYROUTE MA
YROUTE MAYROUTE MA
YROUTE MAX INSTX INST
X INSTX INST
X INSTALLAALLA
ALLAALLA
ALLATION IS NOW COMPLETE.TION IS NOW COMPLETE.
TION IS NOW COMPLETE.TION IS NOW COMPLETE.
TION IS NOW COMPLETE.
ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL.ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL.
ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL.ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL.
ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL.

22
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2
Section 1 - Contents
1.1 Important Information
This manual is based on the production version of the included
wireless device. Software changes may have occurred after the
revision of this manual.
Caution
Any changes or modifications not expressly approved in this
document could void your warranty for this equipment and
void your authority to use this equipment.
Warning
Only use the antenna provided by DSC / Sur-Gard. The use
of any other type will invalidate the warranty and may be
dangerous.
Customer Service
For customer support please call technical support at
1.2 Skyroute
maxmax
maxmax
max
Transceiver Glossary of Terms
The following is a description of various terms used with
regards to cellemetry technology.
Electronic Serial Number (ESN)
The ESN is used to carry data information in a Cellemetry
Network
Mobile Identification Number (MIN)
A 10 digit decimal number used for registrations and pages.
Page
A transmission that is sent from the Cellemetry Gateway to
the Cellemetry radio.
Registration
A transmission that is sent from the Cellemetry radio to the
Cellemetry Gateway.
System Identification Number (SID)
Identification of the Cellemetry Provider.
Switch Number (SNO)
Switch number the Cellemetry radio uses to transmit pages
to the Cellemetry gateway.
Clearing House
The clearing house is a routing center that automatically
forwards data between Skyroute
max
transmitters and cen-
tral stations.
Section 2 - What’s New on Version 2.1
2.1 Generic Reporting Method
2.1.1 Description
A system default must be performed before activation.
This is necessary to configure the communication format.
The unit can be set to Full Reporting or Generic Reporting.
This is to be used on systems that have a telephone line as
the primary means of communication and Skyroute
max
as
a redundant. This option is not meant to make the Skyroute
max
a backup unit, but to avoid duplicate signals and large
delays between signals at the central station.
2.1.2 Normal Alarm condition
(Enter 22 in Section 8.2, sub-section [099] ‘Software
Defaulting of the Skyroute
max
’)
General reporting will send a generic alarm signal to the
central station via the Cellemetry network when a zone or
keypad alarm occurs. If multiple zones are activated, the first
of each type will trigger the unit to transmit the generic signal.
Once the Skyroute
max
has transmitted the generic signal it
ignores all other zone or keypad alarms of the on the system
for a programmable period. Any zone alarms of the type that
trigger the general transmission during the period the timer
is active will be ignored by the Skyroute
max
unit. After the
timer has elapsed the unit will then resume standard opera-
tion. If a new zone alarm occurs after the timer has expired,
the sequence restarts.
All other events will be transmitted via the unit if the appro-
priate toggle options or the reporting code are on (subsec-
tions [030] to [047].

33
33
3
Section 3 - What is it?
3.1 Introducing the Skyroute
maxmax
maxmax
max
Transceiver
The Skyroute
max
transceiver offers a new wireless communica-
tion method for the transmission of event information using the
Cellemetry service. Events are transmitted from the Skyroute
max
transceiver via the Cellemetry network to the clearing house
and then to the central station in a fast, reliable manner. Skyroute
max
has been designed for simple and straightforward installa-
tion. Using the Combus technology, wiring connections are
made directly between Skyroute
max
and the security control
panel.
3.2 Specifications
3.2.1 Compatible Control Panels
• DSC PC4020(CF) / Partner P-16128(CF) software
version v3.2 and higher
3.2.2 Communication Method
• AMPS Control Channel
3.2.3 Dual Path Communications
• The system can be used as the sole method of
communication to the central station or as a second
transmission path in addition to the standard land line.
Please contact your central station on
dual signal communication.
• Automation system at central station must be able to
suppress redundant signals.
3.2.4 Antenna
• 3 dB gain, TNC connector
• Extension Kits available:
LAE – 3 The 3 Foot Antenna Kit for Skyroute
max
Transceiver
LAE – 15 The 15 Foot Antenna Kit for Skyroute
max
Transceiver
LAE – 25 The 25 Foot Antenna Kit for Skyroute
max
Transceiver
3.2.5 RF Power Output
• 3.0 Watts maximum
3.2.6 Power Supply Ratings
• 12 VDC @30mA, from panel Combus, DSC Combus
control panel required (PC4020 v3.2 and higher)
• 12 VDC, from bell circuit
Current in standby 90 mA
Current when receiving 135 mA
Current when transmitting 1.3A
•
For DSC control panels the required minimum
transformer is a 16VAC 40 VA. The minimum battery
requirement is 12VDC 7 Ah.
3.2.7 Dimension
• 3.5” x 4.6” x 1.8” (85 mm x 115 mm x 45 mm)
3.2.8 Weight
• 0.5 lbs. (0.2 kg)
3.2.9 Operating Temperature
•0
oC - 49oC (32oF - 120oF)
• 85% humidity, non-condensing
Section 4 - How does it work?
4.1 Cellemetry Communication
The Skyroute
max
transceiver communicates using the control
channel of the existing cellular network. Signals are routed to the
Cellemetry gateway via the SS7 cellular network. A clearing house
then receives the signals and forwards the events to the central
station. Upon receiving an acknowledgement signal from the
central station, the clearing house then returns a confirmation of
delivery signal to the Skyroute
max
transceiver over the network.
For transmission sequence see drawing below:
• The Skyroute
max
reads the system activity directly from
the Combus. It also sends the corresponding signals
over the cellular network, depending on what you have
the Skyroute
max
programmed to send.
• The Skyroute
max
cannot be programmed as a land line
backup communicator. It will transmit all signals to the
central station in parallel with the land line
communicator.
• Skyroute
max
can be reprogrammed for full or generic
reporting (see Section 7.1 Defaulting).
• The Skyroute
max
does not consider the signal to be
received at the central station until it receives
confirmation from the clearing house. Relay between
signals can be up to 60 seconds apart.

44
44
4
Section 5 - What do I do before installing a Skyroute
maxmax
maxmax
max
transceiver?
CONNECT 24 is your Skyroute max Cellemetry service provider.
If you have not yet enrolled as a Skyroute
max
dealer, you must do so at least 1 business day before your first Skyroute
max
installation.
Note: If you do not have the numbers required below, please call Connect 24 at 1-888-251-7458 “DealerNote: If you do not have the numbers required below, please call Connect 24 at 1-888-251-7458 “Dealer
Note: If you do not have the numbers required below, please call Connect 24 at 1-888-251-7458 “DealerNote: If you do not have the numbers required below, please call Connect 24 at 1-888-251-7458 “Dealer
Note: If you do not have the numbers required below, please call Connect 24 at 1-888-251-7458 “Dealer
Enrolment”.Enrolment”.
Enrolment”.Enrolment”.
Enrolment”.
Activation of your Skyroute
max
transmitter can be accomplished in minutes, at any time 24 hours a day, 365 days a year, by calling
our toll-free CONNECT 24
Voice Response UnitVoice Response Unit
Voice Response UnitVoice Response Unit
Voice Response Unit
. This guide will provide you with an example of what to expect when you are
using the VRU.
Before you begin, make sure you have all of the information that you will need to enter into the VRU system.
What you will need…
•
The Profile Number for your installation
The five digit Profile Number represents the Central
Station Receiver/Rate Plan combination and the
communication format you are using. Make sure that
you know which profile number to use when doing an
installation.
• Your Installer ID Number
Each individual installer who was listed on your Dealer
Enrolment Form was given an eight or nine digit unique
Installer ID Number. This number can be found on the
Authorized Installer Card sent with the Dealer
Confirmation Form.
• Your Installer PIN
Each installer provided a four digit Personal
Identification Number (PIN) on the Dealer Enrolment
Form. If you have forgotten your PIN, please contact
CONNECT 24.
• The Central Station Account Number for the alarm
system
This is the account number that you wish to be
transmitted to the central station. If the profile is set to
send SIA format, enter a maximum of six digits; if
Contact ID format, enter a maximum of four digits.
• The Skyroute
maxmax
maxmax
max
MIN (Mobile Identification Number)
The MIN identifies the Skyroute
max
transmitter. The 10
digit MIN is located on the label affixed to your Skyroute
max
transmitter.
• The System ID Number (SID) for the cellular provider in
your area
The five digit System ID Number tells CONNECT 24 (and
the cellular network) the home area in which your
transmitter is installed. When you program this number
into the DSC alarm panel, it is entered in HEX format.
However, when entering this number into the CONNECT
24 VRU, it is entered in DECIMAL format.
Note: FNote: F
Note: FNote: F
Note: For US locations, please ror US locations, please r
or US locations, please ror US locations, please r
or US locations, please refer to the “Uefer to the “U
efer to the “Uefer to the “U
efer to the “U.S.S
.S.S
.S.A. SID.A. SID
.A. SID.A. SID
.A. SID
List - By State”document which comes with each SkList - By State”document which comes with each Sk
List - By State”document which comes with each SkList - By State”document which comes with each Sk
List - By State”document which comes with each Skyrouteyroute
yrouteyroute
yroute
max as a separate booklet.max as a separate booklet.
max as a separate booklet.max as a separate booklet.
max as a separate booklet.

55
55
5
Section 6 - Installing a Skyroute
maxmax
maxmax
max
transceiver
TT
TT
Timeime
imeime
ime--
--
-Saving TSaving T
Saving TSaving T
Saving Tips: By powering up the Skips: By powering up the Sk
ips: By powering up the Skips: By powering up the Sk
ips: By powering up the Skyroute maxyroute max
yroute maxyroute max
yroute maxxon a battery alone (battery ron a battery alone (battery r
on a battery alone (battery ron a battery alone (battery r
on a battery alone (battery red to Bell and Combus red to Bell and Combus r
ed to Bell and Combus red to Bell and Combus r
ed to Bell and Combus red, battery blacked, battery black
ed, battery blacked, battery black
ed, battery black
to Combus black), you can quickly determine a location wherto Combus black), you can quickly determine a location wher
to Combus black), you can quickly determine a location wherto Combus black), you can quickly determine a location wher
to Combus black), you can quickly determine a location where your signal stre your signal str
e your signal stre your signal str
e your signal strength is strong prior to installing the unit.ength is strong prior to installing the unit.
ength is strong prior to installing the unit.ength is strong prior to installing the unit.
ength is strong prior to installing the unit.
The SkThe Sk
The SkThe Sk
The Skyroute max does not have to be active to show signal stryroute max does not have to be active to show signal str
yroute max does not have to be active to show signal stryroute max does not have to be active to show signal str
yroute max does not have to be active to show signal strength.ength.
ength.ength.
ength.
6.1 Location of the Skyroute
maxmax
maxmax
max
Unit
It is very important to determine the best location for maximum signal strength.
Verify signal strength prior to installation!
6.2 Relocating the Skyroute
maxmax
maxmax
max
Transceiver
Since the Skyroute
max
transceiver is a Combus accessory,
it is possible to relocate the module up to 1000 feet from
the main control panel when the panel is not located in a
good cellemetry coverage area (a control panel installed in
a vault for example). When relocating the module, follow
theses rules:
• Maximum of 1000 feet from the main control. Combus
(Red, Black, Yellow, Green) from the panel to the
Skyroute
max
transceiver.
must be used for UL installations.
• The power supply (+ positive) is connected to the Skyroute
max
transceiver (BELL IN) terminal and the power supply
(–negative) to the Skyroute
max
transceiver (COM)
terminal.
• The cabinet must be installed in a secure location and
should have a tamper circuit connected to the Skyroute
max
(TAM and COM) terminals.
6.3 Relocating the Antenna
If a suitable location is not available for proper Cellemetry
coverage, obtain an Antenna Extension Bracket Kit from your
DSC/Sur-Gard supplier. Each kit contains an extension cable,
a mounting bracket, instructions, and all required hardware.
Three lengths of extension cable are available:
Extension Kit Length of cable
LAE-3 3 feet (0.91 m)
LAE-15 15 feet (4.57 m)
LAE-25 25 feet (7.62 m)
Only use the Extension Kits to extend the mounting range of
the antenna. Do not cut or splice the extension cable. The
maximum distance between the Skyroute
max
transceiver and
the antenna is 25 feet (7.62 m) as obtained by using the LAE-25
Extension Kit. Make sure the antenna is in a physically secured
location to avoid tampering.
Secure the TNC connector from the Extension Kit to the
mounting bracket, ensuring that the star washers make solid
electrical contact with the mounting bracket.
Remove the antenna from the Skyroute
max
module and
connect the extension cable to the TNC connector on the
module. Secure the antenna to the TNC connector mounted
on the Extension Kit mounting bracket. Locate the mounting
bracket and antenna away from possible sources of electrical
interference. Moving the antenna just a short distance will
likely be adequate. Temporarily secure the mounting bracket
in the new location and proceed with testing. If the test is
successful, permanently secure the mounting bracket and
antenna at the new location.
LED 1: Good signal strength
LED 2: Acceptable signal strength
LED 3: Poor signal strength
LED 4: One blink = Transmit TX
Two blinks = Receive RX
LED 5: Status (number of blinks)
1: Normal (activated)
2: Radio not powered-up
3: Failed self-test
4: No cell network
5: Fail to communicate
6: Ready to activate
8: Unit not enrolled with PC4020
+-
12V 7Ah
Battery

66
66
6
6.4 UL Requirements
6.4.1 Grade A - Central Station
• Programming [013] - Option 2 Test Rates must be “ON”.
• Every 24 hours a checking signal must be sent to the
central station. Refer to compatible Listed control unit’s
installation instructions for programming.
• Dialing attempts must be programmed for 5 to 10
attempts. Skyroute
max
transmitter makes 4 attempts
which is not programmable. Refer to compatible Listed
control unit’s installation instructions for programming.
• Alarm signals must be sent over both primary and
secondary communication paths -
1. Compatible Listed control unit’s land line to central
station.
2. Skyroute
max
transmission through Cellemetry to the
clearing house (Connect 24).
6.4.2 Police Station Connect with Basic Line Security
• Programming [013] - Option 2 Test Rates must be “ON”.
• Every 24 hours a checking signal must be sent to the
central station. Refer to compatible Listed control unit’s
installation instructions for programming.
• Dialing attempts must be programmed for 5 to 10
attempt. Skyroute
max
transmitter makes 4 attempts
which is not programmable. Refer to compatible Listed
control unit’s installation instructions for programming.
• Alarm signals must be sent over both primary and
secondary communication paths -
1. Compatible Listed control unit’s land line to central
station.
2. Skyroute
max
transmission through Cellemetry to the
clearing house (Connect 24).
Antenna Relocation Diagram
WARNING
Remove all AC and
battery power from main
control before wiring the
Skyroute
max
module,
or damage to the unit
will occur

77
77
7
6.9 Bell IN Terminal
This terminal is used to power the cellemetry modem of the
Skyroute
max
. This connects to the BELL + on the control
panel. No other wire should be connected to the Bell+ of
the control panel.
An extra power supply can be used to power the modem if
it is not located near the main control panel or where the
system cannot provide enough power for the transmissions.
Connect the positive of the power supply to the BELL IN and
the negative to the COM to ensure proper grounding.
6.10 Bell OUT Terminal
This terminal is used to power the siren or any other devices
that would usually connect to the control panel BELL+
terminal. This output is powered through the 5A fuse for
protection of the radio transmitting power.
6.11 Tamper Terminal
Connect TAM and COM to a normally closed switch that will
be used to monitor tamper. If no tamper switch is desired
place a wire between TAM and COM.
6.12 Secure Installation
For a secure installation, the Skyroute
max
transceiver and its
host panel must be locked and protected. An instant trip IR
sensor would be the most appropriate for supervision of the
panel. A cabinet tamper switch connected to the TAM terminal
of the Skyroute
max
transceiver is also suggested.
6.13 Connection Diagrams
Standard Connection with PC4020 / Partner P-16128 (Non-Commercial Fire Applications)
6.5 Installation
It is mandatory that the power be removed from the system
before any wiring changes are performed on the Skyroute
max
module. Neglecting to do so will result in damage to the
Skyroute
max transceiver
.
6.6 Mounting the Skyroute
maxmax
maxmax
max
Transceiver
The Skyroute
max
transceiver can be mounted in the upper
right hand corner of the panel’s cabinet through the knock
out. The Skyroute
max
transceiver case attaches to the
panel’s cabinet through the use of clips and two screws.
6.7 Mounting the Antenna
NOTE: The antenna should always be attached to theNOTE: The antenna should always be attached to the
NOTE: The antenna should always be attached to theNOTE: The antenna should always be attached to the
NOTE: The antenna should always be attached to the
SkSk
SkSk
Skyrouteyroute
yrouteyroute
yroute max transceiver for proper operation. The unittransceiver for proper operation. The unit
transceiver for proper operation. The unittransceiver for proper operation. The unit
transceiver for proper operation. The unit
will notwill not
will notwill not
will not function properly if the antenna is not installed.function properly if the antenna is not installed.
function properly if the antenna is not installed.function properly if the antenna is not installed.
function properly if the antenna is not installed.
The antenna attaches to the TNC connector of the Skyroute
max
transceiver. The antenna should be mounted as high
above ground level as possible while at the same time should
be taken care not to place the antenna under a radio
frequency shield of any kind. For example, do not mount the
antenna directly below a metal roofing overhang. The Skyroute
max
transceiver functions best when installed in an unob-
structed line of sight to the cellular antenna site.
6.8 Combus Connection
The Skyroute
max
transmitter has 4 terminals marked red,
black, yellow and green. Connect these four terminals to the
4 terminals on the main control panel marked Combus (red,
black, yellow and green).

88
88
8
Standard Connection with PC4020CF / Partner P-16128 (Commercial Fire Applications)

99
99
9
Battery Lead and AC Power Lead Routing for UL Listed Commercial Fire Systems

1010
1010
10
6.14 Wiring Skyroute
maxmax
maxmax
max
to a DSC/Partner
Control Panel
• Remove the circular knockout in the top left corner of
the control panel cabinet. Mount the Skyroute
max
unit
in its place.
• Secure the Skyroute
max
module to the cabinet using
the supplied screws.
• Attach the Skyroute
max
antenna to the unit.
• Disconnect and remove the AC and battery power from the
control panel. Wire the red, black, yellow and green wires
from the panel Keybus to the corresponding RED, BLK, YEL
and GRN terminals on the Skyroute
max
transceiver.
• Wire a normally closed tamper switch between the COM
and TAM terminals of the Skyroute
max
module. If a
tamper switch is not going to be used, place a jumper
wire between the COM and TAM terminals.
• Wire the BELL+ terminal of the panel to the BELL IN
terminal of the Skyroute
max
unit. The wire run must not
exceed 150 ft. / 45.5 m.
• Wire the BELL- terminal of the panel to the negative (-)
terminal of the bell/siren.
• Wire the BELL+/SIREN+ terminal of the panel to the
BELL OUT terminal of the Skyroute
max
transceiver.
• Apply AC and DC power to the control panel. Power up
both the Skyroute
max
module and the panel.
• Do the programming if it is required.
• Call the Connect 24 VRU (Voice Response Unit) to
activate your Skyroute
max
account.
NOTE: If a bell or sirNOTE: If a bell or sir
NOTE: If a bell or sirNOTE: If a bell or sir
NOTE: If a bell or siren is not going to be used in the system,en is not going to be used in the system,
en is not going to be used in the system,en is not going to be used in the system,
en is not going to be used in the system,
wirwir
wirwir
wire the BELL/SIREN terminals on the panel with a 1000e the BELL/SIREN terminals on the panel with a 1000
e the BELL/SIREN terminals on the panel with a 1000e the BELL/SIREN terminals on the panel with a 1000
e the BELL/SIREN terminals on the panel with a 1000
Ohm rOhm r
Ohm rOhm r
Ohm resistoresistor
esistoresistor
esistor. Then wir. Then wir
. Then wir. Then wir
. Then wire only the BELL+ terminal of the panele only the BELL+ terminal of the panel
e only the BELL+ terminal of the panele only the BELL+ terminal of the panel
e only the BELL+ terminal of the panel
to the BELL IN terminal of the Skto the BELL IN terminal of the Sk
to the BELL IN terminal of the Skto the BELL IN terminal of the Sk
to the BELL IN terminal of the Skyroute max module.yroute max module.
yroute max module.yroute max module.
yroute max module.
6.15 Supervised Power Supply Connection
Power Requirements
The PC4204 requires a 16V, 40 VA transformer and a 12V, 7
Ah battery.
NOTE: If a battery is not connected to the PC4204, andNOTE: If a battery is not connected to the PC4204, and
NOTE: If a battery is not connected to the PC4204, andNOTE: If a battery is not connected to the PC4204, and
NOTE: If a battery is not connected to the PC4204, and
expansion trouble and a rexpansion trouble and a r
expansion trouble and a rexpansion trouble and a r
expansion trouble and a restoral will be generated everyestoral will be generated every
estoral will be generated everyestoral will be generated every
estoral will be generated every
time a signal is transmitted.time a signal is transmitted.
time a signal is transmitted.time a signal is transmitted.
time a signal is transmitted.
Connections
• The Combus from the panel is connected to both the
PC4204 and the Skyroute
max
transceiver.
• A wire is connected from the AUX terminal on the
PC4204 to the BELL IN of the Skyroute
max
transceiver.
• A jumper or a normally closed switch is required between
the TAM and the COM terminals on the Skyroute
max
transceiver.
• A jumper or a normally closed switch is required
between the TAM and the BLK terminals for the tamper
of the PC4204.
• Wire the positive lead of the device to the AUX+ terminal.
• Connect a 1000 Ohm resistor between AUX+ and O1
terminals.
NOTES: for securNOTES: for secur
NOTES: for securNOTES: for secur
NOTES: for secure installation a tamper switch must bee installation a tamper switch must be
e installation a tamper switch must bee installation a tamper switch must be
e installation a tamper switch must be
installed on the Skinstalled on the Sk
installed on the Skinstalled on the Sk
installed on the Skyroute max module.yroute max module.
yroute max module.yroute max module.
yroute max module.
Using PC4204 power supply module for this configurationUsing PC4204 power supply module for this configuration
Using PC4204 power supply module for this configurationUsing PC4204 power supply module for this configuration
Using PC4204 power supply module for this configuration
is not UL Listed. A UL1481 Listed power supply 12V/1.5Ais not UL Listed. A UL1481 Listed power supply 12V/1.5A
is not UL Listed. A UL1481 Listed power supply 12V/1.5Ais not UL Listed. A UL1481 Listed power supply 12V/1.5A
is not UL Listed. A UL1481 Listed power supply 12V/1.5A
(e.g(e.g
(e.g(e.g
(e.g..
..
.,,
,,
,PS4350) must be used for UL Listed applications.PS4350) must be used for UL Listed applications.
PS4350) must be used for UL Listed applications.PS4350) must be used for UL Listed applications.
PS4350) must be used for UL Listed applications.
6.16 Enroll Skyroute
maxmax
maxmax
max
onto the system
Once all the wiring is complete, you must enroll the module:
• Enter installer’s programming by pressing [*] [8]
[Installer’s Code]
• Scroll to “Module Hardware” and press the [*] key.
• Scroll to “Enroll Module” and press the [*] key.
• Scroll through the different modules until “Alternate
Comms” is displayed. Press the [*] key.
• The message “Create Tamper on Desired Unit” will be
displayed. To create the required tamper, secure the
tamper zone on the module and then open it. The transition
from secure to violated enrolls the module. After this is
done, the keypad will display the module number and
confirm enrollment “Alternate Comms Mod 01 Enrolled”.
For more information regarding module enrollment, see the
control panel
Installation Manual
.

1111
1111
11
Section 7 - Programming and Activating a Skyroute
maxmax
maxmax
max
• To activate the Skyroute
max
module in Home mode:
1. Select a channel, A or B, in address [006] (Option 1 or 2)
2. Wait for signal strength.
3. Enter in address [007] the Home SID number in
hexadecimal format.
4. Select Home mode (Option 3) and deactivate A or B
channel in address [006].
NOTE: ANOTE: A
NOTE: ANOTE: A
NOTE: After changing subfter changing sub
fter changing subfter changing sub
fter changing sub--
--
-section [006] or [007] a rsection [006] or [007] a r
section [006] or [007] a rsection [006] or [007] a r
section [006] or [007] a ree
ee
e--
--
-
start is rstart is r
start is rstart is r
start is requirequir
equirequir
equired. Enter [FF] in section [099].ed. Enter [FF] in section [099].
ed. Enter [FF] in section [099].ed. Enter [FF] in section [099].
ed. Enter [FF] in section [099].
Skyroute
maxmax
maxmax
max
transceiver SID (System ID): Sub-section
[007]
Please refer to the SID table included with the Skyroute
max
module to find the SID number for your area.
Skyroute
maxmax
maxmax
max
Test Time: Sub-section [010]
In this section enter the time of the day (24 hour format)
when you want the test transmission to be sent.
Test Transmission Day Mask: Sub-section [011]
In this section select the day of the week on which you want
the test transmission to be sent.
NOTE: This option cannot be used for UL Listed installations.NOTE: This option cannot be used for UL Listed installations.
NOTE: This option cannot be used for UL Listed installations.NOTE: This option cannot be used for UL Listed installations.
NOTE: This option cannot be used for UL Listed installations.
7.2.2 Advanced Programming
Individual Event - Transmission Toggle:
Sub-sections [030] to [047]
These sections are used to determine if an event will be
transmitted by the Skyroute
max
transceiver. If toggled to
OFF, that event will not be transmitted. If ON is programmed,
the event will be transmitted.
7.3 Activating a Skyroute
maxmax
maxmax
max
Transceiver
Before activating the Skyroute
max
transceiver, ensure that the
control panel is wired, programmed and operating properly.
Make sure that the Skyroute
max
transmitter is properly
connected to the Combus and to the bell (+ positive) circuit.
When power is applied to the system, the Skyroute
max
will
perform self-diagnostics for a few seconds, before giving visual
feedback by indicating signal strength on LED1, LED2 or LED3.
7.3.2 Calling Connect 24
Once the Skyroute
max
transceiver is indicating the signal
strength of the network, and the status indicator (LED5) is
blinking 6 times (not connected to the clearing house), you
are ready to call Connect 24 Voice Response Unit. Follow the
voice prompt and when asked to perform a test, press SW1
on the Skyroute
max
transceiver to transmit a test signal.
When transmitting, LED4 blinks once. If the test is successful,
the VRU will give you a confirmation and LED5 will then blink
steady every second. Refer to the Connect 24 information
package for more information on the activation process.
Phone number for VRU:
• CANADA: 1-877-759-7688 • U.S.: 1-888-251-7554
NOTE: The confirmation of a successful test from ConnectNOTE: The confirmation of a successful test from Connect
NOTE: The confirmation of a successful test from ConnectNOTE: The confirmation of a successful test from Connect
NOTE: The confirmation of a successful test from Connect
2424
2424
24 does not guaranteedoes not guarantee
does not guaranteedoes not guarantee
does not guarantee proper transmission ofproper transmission of
proper transmission ofproper transmission of
proper transmission of thethe
thethe
the event toevent to
event toevent to
event to
your central station.your central station.
your central station.your central station.
your central station. YY
YY
You must perform normal tests withou must perform normal tests with
ou must perform normal tests withou must perform normal tests with
ou must perform normal tests with
your central station after activation with Connect 24.your central station after activation with Connect 24.
your central station after activation with Connect 24.your central station after activation with Connect 24.
your central station after activation with Connect 24.
7.3.3 Transmitting and Receiving
LED4 on the Skyroute
max
module will blink once (1) to
indicate the cellular tower has received the signal. It will blink
twice (2) to indicate the alarm central station has received
and acknowledged the signal.
7.3.4 Skyroute
maxmax
maxmax
max
Transceiver Trouble Supervision
The Skyroute
max
transceiver automatically monitors its
operation and indicates trouble conditions by flashing LED5
on the circuit board. LED5 normally flashes once every 2
seconds when the Skyroute
max
transceiver is on standby
(ready to transmit) mode. Troubles are indicated when LED5
flashes more than once every 2 seconds. See ‘Location of the
Skyroute
max
Unit’ section for the number of flashes used to
indicate each trouble condition in order of importance.
7.1 Defaulting
This product must be defaulted BEFORE programming/This product must be defaulted BEFORE programming/
This product must be defaulted BEFORE programming/This product must be defaulted BEFORE programming/
This product must be defaulted BEFORE programming/
activatingactivating
activatingactivating
activating..
..
.
Select the type of default as follows:
7.1.1 Full Reporting
• Entering 00 in subsection [099]
1. A complete default of the system is performed
2. All group reporting sections, [030] through [047] are
automatically programmed by the Skyroute
max
transceiver.
7.1.2 Generic Reporting with Fallback to Full Reporting
NOTE: When the system is defaulted for Generic Report-NOTE: When the system is defaulted for Generic Report-
NOTE: When the system is defaulted for Generic Report-NOTE: When the system is defaulted for Generic Report-
NOTE: When the system is defaulted for Generic Report-
ing the transmission options aring the transmission options ar
ing the transmission options aring the transmission options ar
ing the transmission options are as follows. If a signale as follows. If a signal
e as follows. If a signale as follows. If a signal
e as follows. If a signal
group is rgroup is r
group is rgroup is r
group is requirequir
equirequir
equired, activate the corred, activate the corr
ed, activate the corred, activate the corr
ed, activate the corresponding option.esponding option.
esponding option.esponding option.
esponding option.
[030] System Events (Partition 0) Transmission Options
Section A
Default Option ON OFF
ON I_____I 1 Alarms Disabled
OFF I_____I 2 Alarm Restorals Disabled
OFF I_____I 3 Tampers Disabled
OFF I_____I 4 Tamper Restorals Disabled
OFF I_____I 5 Closings Disabled
OFF I_____I 6 Openings Disabled
OFF I_____I 7 Maintenance Alarms Disabled
OFF I_____I 8 Maintenance Alarm Restorals Disabled
[031] System Events (Partition 0) Transmission Options
Section B
Default Option ON OFF
ON I_____I 1 Trouble Disabled
OFF I_____I 2 Trouble Restorals Disabled
OFF I_____I 3 Bypass Disabled
OFF I_____I 4 Unbypass Disabled
OFF I_____I 5 Supervisory Alarm Disabled
OFF I_____I 6 Supervisory Restoral Disabled
OFF I_____I 7 Access Control Disabled
OFF I_____I 8 Miscellaneous Disabled
7.2 Programming Options
All programming on the Skyroute
max
transceiver is done in the
Installer’s Programming mode. Refer to the control panel’s
Installation Manual
for instructions on how to enter Installer’s
Programming. From Installer’s Programming, enter section
[00][18] to go to the Skyroute
max
programming sections.
Sub-sections [006] to [013] apply to all installations.
Sub-sections [030] to [047] are only relevant when using the
Skyroute
max
for Full Reporting. These sections are not relevant
when using the Skyroute
max
for Generic Reporting only.
7.2.1 Basic Transceiver Programming (applies to all
installation)
Configuration Options: Sub-section [006]
• Channel A enable/disable…………..option [1]
This option must be selected when the Cellemetry
provider is an “A” side carrier.
• Channel B enable/disable…………..option[2]
This option must be selected when the Cellemetry
provider is a “B” side carrier.
• Home system only enable/disable…option[3]
This option must be programmed to ensure that the
Skyroute
max
transceiver is communicating using the proper
carrier. When selected, the transceiver will only use towers
with the same SID (as programmed in section [007]).
NOTE: For US locations please refer toNOTE: For US locations please refer to
NOTE: For US locations please refer toNOTE: For US locations please refer to
NOTE: For US locations please refer to ‘‘
‘‘
‘U.S.A. SID List -U.S.A. SID List -
U.S.A. SID List -U.S.A. SID List -
U.S.A. SID List -
By StateBy State
By StateBy State
By State’’
’’
’. For Canadian locations please select channel B.. For Canadian locations please select channel B.
. For Canadian locations please select channel B.. For Canadian locations please select channel B.
. For Canadian locations please select channel B.

1212
1212
12
Section 8 - Skyroute
maxmax
maxmax
max
Programming with PC4020/P-16128
8.1 Basic Programming ([00][18] Skyroute max Programming - Applies to all installations)
[006] Skyroute
maxmax
maxmax
max
Configuration Options
Default Option ON Option OFF
OFF I_____I Option 1 A Channel Selected A Channel Not Selected
ON I_____I Option 2 B Channel Selected B Channel Not Selected
OFF I_____I Option 3 Home System Only Not in Home System Operation
OFF I_____I Options 4 to 8 For system use; do not modify.
[007] Home SID Number
Default
0000 I_____I_____I_____I_____I This is the SID (in Hex) of the cellular service that is available
on the current channel.
[010] Skyroute
maxmax
maxmax
max
Test Time
Default
9999 I_____I_____I_____I_____I Valid entries: 0000-2359 (in 24 hour time)
NOTE: Keypad will display ENT HEX. To disable this Test Time feature,
enter 9999.
[011] Test Transmission Day Mask
Default Option ON Option OFF
OFF I_____I Option 1 Test on Sunday Disabled
OFF I_____I Option 2 Test on Monday Disabled
OFF I_____I Option 3 Test on Tuesday Disabled
OFF I_____I Option 4 Test on Wednesday Disabled
OFF I_____I Option 5 Test on Thursday Disabled
OFF I_____I Option 6 Test on Friday Disabled
OFF I_____I Option 7 Test on Saturday Disabled
OFF I_____I Option 8 For Future Use
[013] Skyroute
maxmax
maxmax
max
Test Rates
Default
OFF I_____I Option 1 For Future Use
OFF* I_____I Option 2 Daily Test Disabled
ON I_____I Option 3 Weekly Test Disabled
OFF I_____I Options 4 to 8 For Future Use
* Option 2 must be ON for UL Listed applications.* Option 2 must be ON for UL Listed applications.
* Option 2 must be ON for UL Listed applications.* Option 2 must be ON for UL Listed applications.
* Option 2 must be ON for UL Listed applications.

1313
1313
13
8.2 Advanced Programming OPTIONAL
Sub-sections [030] to [047] will disable groups of reporting codes.
[030] System Event (Partition 0) Transmission Options Section A
Default Option ON Option OFF
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[031] System Events (Partition 0) Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[032] Partition 1 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[033] Partition 1 Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[034] Partition 2 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled

1414
1414
14
[035] Partition 2 Transmission Options Section B
Default Option ON Option OFF
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[036] Partition 3 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[037] Partition 3 Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[038] Partition 4 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[039] Partition 4 Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled

1515
1515
15
[040] Partition 5 Transmission Options Section A
Default Option ON Option OFF
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[041] Partition 5 Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[042] Partition 6 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[043] Partition 6 Transmission Options Section B
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[044] Partition 7 Transmission Options Section A
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled

1616
1616
16
[045] Partition 7 Transmission Options Section B
Default Option ON Option OFF
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
[046] Partition 8 Transmission Options Section A
Default Option ON Option OFF
ON I_____I Option 1 Alarms Disabled
OFF I_____I Option 2 Alarm Restorals Disabled
OFF I_____I Option 3 Tampers Disabled
OFF I_____I Option 4 Tamper Restorals Disabled
OFF I_____I Option 5 Closings Disabled
ON I_____I Option 6 Openings Disabled
ON I_____I Option 7 Maintenance Alarms Disabled
ON I_____I Option 8 Maintenance Alarm Restorals Disabled
[047] Partition 8 Transmission Options Section B
Default Option ON Option OFF
ON I_____I Option 1 Trouble Disabled
ON I_____I Option 2 Trouble Restorals Disabled
OFF I_____I Option 3 Bypass Disabled
OFF I_____I Option 4 Unbypass Disabled
OFF I_____I Option 5 Supervisory Alarm Disabled
OFF I_____I Option 6 Supervisory Restoral Disabled
OFF I_____I Option 7 Access Control Disabled
OFF I_____I Option 8 Miscellaneous Disabled
NOTE: Default must be performed beforNOTE: Default must be performed befor
NOTE: Default must be performed beforNOTE: Default must be performed befor
NOTE: Default must be performed before activating the Ske activating the Sk
e activating the Ske activating the Sk
e activating the Skyrouteyroute
yrouteyroute
yroute
max.
[099] Section [099] is for software defaulting of the Skyroute
max.max.
max.max.
max.
Default
63 I_____I____I
*Entering 00 will cause a software default of the Skyroute
max.
*Entering 22 will cause a software default of the Skyroute
max
to Generic reporting.
*Entering FF will cause restart of the Skyroute
max
transceiver.

1717
1717
17
Section 9 - Testing
Testing your control to the Central Station
Be sure to perform normal tests with your central station via the
land line.
There is a 1-minute delay between each signal sent by the
Skyroute
max
transmitter.
For example: If you trip 3 zones and you have the Skyroute
max
mode programmed to send the alarm and restoral reporting
codes for each zone (6 signals in total), it will take about 5
minutes for all the signals to go through. The first signal goes
through immediately. There will be a 1-minute delay before the
second signal is sent and another 1-minute delay before the
third signal is sent, etc.

1818
1818
18
Section 10 - Troubleshooting
Problem: • LED5 is blinking 2 times -
Radio is not powered
Solution: • Make sure that BELL(+) on the panel is connected to BELL IN on the Skyroute
max
module.
• Perform a default on the Skyroute
max
module.
Problem: • LED5 is blinking 4 times -
No service
Solution: • Relocate either the Skyroute
max
transmitter or the antenna to a different location on the
premise. Higher or closer to a window usually improves the signal strength.
• Remove the Skyroute
max
transmitter from any environmental interference such as AC
power lines or large pieces of metal duct work, water heater, electrical box, etc.
Problem: • LED5 is blinking 5 times -
Failure to communicate
Solution: • This trouble means that the Skyroute
max
transceiver was not acknowledged from the
central station. To clear this trouble, perform a reset: [*8] [Installer’s code] [00] [18] [099]
[FF]. To prevent this trouble in the future, make sure your signal strength is good.
Problem: • LED5 is blinking 6 times -
Skyroute max
transceiver
is not activated with Connect 24
Solution: • Activate the Skyroute
max
transceiver with Connect 24. Please have your information ready
when you call the VRU. If you do not have these numbers, please call 888-251-7458 (US)
or 888-955-5583 (Canada).
Problem: • LED5 is blinking 8 times -
Skyroute max is not enrolled with PC4020
Solution: • Enter programming mode. Go to Add/Edit Modules, select Alternate Communicator. Create
a tamper on Skyroute
max
. Exit programming.
Problem: • Skyroute
max
unit displays poor signal strength.
Solution: • Relocate either the Skyroute
max
transmitter or the antenna to a different location on the
premise. Higher or closer to a window usually improves the signal strength.
• Remove the Skyroute
max
transmitter from any environmental interference such as AC
power lines or large pieces of metal duct work, water heater, electrical box, etc.
Problem: • Skyroute
max
transmitter unit has good signal strength but it is not transmitting the signals.
Solution: • Make sure that the Skyroute
max
transmitter is programmed for a proper channel (A or B).
Correct channel for your area can be obtained from the SID list provided by Connect 24. The
default channel is B.
Problem: • My Skyroute
max
transmitter is sending Zone 999 when I wanted to send the actual zone
numbers.
Solution: • Enter the Installer’s Programming (*8). Enter 00 in sub-section [099] of section [00] [18].
This will default all the programming back to factory setting. You will then have to program
your Skyroute
max
module from scratch. You will notice that LED5 is blinking 6 times.
Please see the following problem for solution.
Problem: • The Skyroute
max
transmitter was activated, but a default was performed; now LED5 is
blinking 6 times.
Solution: • Enter the installer ID in Installers Programming (*8). Enter sub-section [06] of section [00] [18]
and turn bit# 4 on.
Enter FF (which is *66) in sub-section [099]. The Skyroute
max
module will restart.
Your LED5 should be blinking once.
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