Shark NV350Q User manual

Owner’s guide
NV350Q
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WHEN USING AN ELECTRICAL
APPLIANCE, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE OBSERVED,
INCLUDING THE FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK® NAVIGATOR LIFT-AWAY.
POLARIZED PLUG:
To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the
other). As a safety feature, this plug will fit into
a polarized outlet only one way. If the plug does
not fit fully into the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician.
DO NOT force into outlet or try to
modify to fit.
WARNING: To reduce the risk of
electric shock or injury, do not use
outdoors or on wet surfaces.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
GENERAL ELECTRICAL SAFETY:
1. Unplug from electrical outlet when not in use
and before servicing.
2. DO NOT use vacuum with a damaged cord or
plug. If appliance is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return it to EURO-PRO
Operating LLC for examination, repair, or
adjustment.
3. DO NOT pull or carry vacuum by the cord.
4. DO NOT unplug by pulling on cord; to unplug,
grasp the plug, not the cord.
5. DO NOT handle plug or appliance with wet
hands.
6. DO NOT run the vacuum over the power cord.
7. DO NOT use the cord as a handle.
8. DO NOT close a door on the cord.
9. DO NOT pull cord around sharp corners. The
use of an extension cord is not recommended.
10. DO NOT leave appliance when plugged in.
11. Keep cord away from heated surfaces.
12. Turn off all controls before plugging or
unplugging vacuum cleaner.
13. Always turn off this appliance before connecting
or disconnecting motorized nozzle.
14. Store your appliance with the power cord
secured around the two cord holders-as shown
in the storage instructions.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
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HOSE ATTACHMENTS:
1. DO NOT use if air flow is restricted; if the air
paths, the hose, or the accessories become
blocked, turn the vacuum cleaner off. Remove
all obstructions before you turn on the unit
again.
2. Keep the end of the hose and accessory
openings away from face and body.
3. Keep cleaning tools and hose suction openings
away from hair, face, fingers, uncovered feet, or
loose clothing.
4. Only use manufacturer’s recommended
attachments.
GENERAL USE:
1. Use only as described in this manual.
2. DO NOT put any objects into openings. DO
NOT use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce
air flow.
3. Keep your work area well lit.
4. Keep the vacuum moving over the carpet
surface at all times to avoid damaging the
carpet fibers.
5. DO NOT place vacuum on unstable surfaces
such as chairs or tables.
6. DO NOT allow young children to operate the
vacuum or use as a toy. Close attention is
necessary when used by or near children.
7. DO NOT use vacuum cleaner if it has been
dropped, damaged, left outdoors, or submerged
in water. Return to EURO-PRO Operating LLC
for examination, repair, or adjustment.
8. DO NOT use without dust cup and/or filters in
place.
DUST CUP/FILTERS/ACCESSORIES:
Before turning on the vacuum:
1. Make sure that all filters are thoroughly dry
after routine cleaning.
2. Make sure that dust cup and all filters are in
place after routine maintenance.
3. Make sure accessories are free of blockages.
4. Only use filters and accessories provided by
EURO-PRO Operating LLC. [Failure to do so will
void the warranty.]
GENERAL CLEANING:
1. DO NOT pick up large-sized objects.
2. DO NOT pick up hard or sharp objects such as
glass, nails, screws or coins that could damage
the vacuum cleaner.
3. DO NOT pick up smoking or burning objects
such as hot coals, cigarette butts, or matches.
4. DO NOT pick up flammable or combustible
materials such as lighter fluid, gasoline, or
kerosene or use vacuum in areas where they
may be present.
5. DO NOT pick up toxic solutions such as
chlorine bleach, ammonia, or drain cleaner.
6. DO NOT use in an enclosed space where
vapors are present from paint, paint thinner,
moth-proofing substances, flammable dust or
other explosive or toxic materials.
7. DO NOT vacuum up any liquids.
8. DO NOT immerse vacuum cleaner in water or
other liquids.
9. DO NOT use outdoors or on wet surfaces; use
only on dry surfaces.
10. Use extra care when cleaning on stairs.
SAVE THESE
INSTRUCTIONS
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This manual covers model number:
NV350Q 26
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz
Watts: 1200W
Amps: 10A
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Contents
Getting Started 6
Mode 1: Upright Vac 8
Mode 2: Detachable Canister 10
Above-Floor Cleaning 11
With Floor Nozzles 11
Duster with Micro-Fiber Pad 12
Storing 12
Maintenance 13
Emptying the Dust Cup 13
Cleaning the Pre-Motor Filters 14
Cleaning the Post-Motor HEPA Filter 14
Cleaning the Turbo Brush 15
Cleaning the Motorized Floor Brush 15
Checking for Blockages 16
Troubleshooting Guide 17
Warranty 19
Thank you for
purchasing
the Shark®
Navigator
Lift-Away.
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Getting Started
FIRST THING’S FIRST, YOU NEED TO KNOW
WHAT’S IN THE BOX YOU JUST OPENED:
a Handle with Stretch Hose
b Extension Wand
c Detachable Canister
d Motorized Floor Brush Nozzle
e Crevice Tool
f Dusting Brush
g Turbo Brush
h Bare Floor Nozzle
i Extension Tube
j Duster with Micro-Fiber Pad
a
d
g
b
ch
e
i
f
ACCESSORIES:
CREVICE TOOL
Reach deep into narrow spaces and clean between
cushions, under radiators and baseboards and in
hard to reach crevices and corners. (Fig. 1)
DUSTING BRUSH
Dust shelves, lamp shades, window blinds, books,
furniture and other upholstered household items.
(Fig. 2)
ACCESSORY HOLDER
Designed to hold the crevice tool and dusting brush.
For quick access to tools when vacuuming and
cleaning around the house. (Fig. 3)
TURBO BRUSH
This unique tool was engineered for fast and
easy removal of pet hair and ground in dirt from
carpeted stairs and upholstery. (Fig. 4)
BARE FLOOR NOZZLE
Ideal for bare floor cleaning and large and small
particle pick up. Low profile for easy access to any
area. (Fig. 5)
DUSTER WITH MICRO-FIBER PAD
Removes dust from hard floors, furniture, ceiling
fans, blinds and other delicate surfaces. (Fig. 6)
Fig. 1
Fig. 4
Fig. 2
Fig. 3
Fig. 5
j
Fig. 6
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Your new Shark® Navigator Lift-Away vacuum cleaner can easily be configured into different
cleaning modes to meet all your cleaning needs: upright vacuum and detachable canister - both
with constant suction power.
MODES:
1 UPRIGHT VAC
Upright vacuuming - floors and carpets. (Fig. 7)
Fig. 7 Fig. 8
2 DETACHABLE CANISTER
Take the detachable canister with you around the
house to clean all kinds of hard to reach places.
(Fig. 8)
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TO ASSEMBLE:
1 Place the floor nozzle on a level surface.
2 Align the tube of the floor nozzle with the tube on
the detachable canister and lower until you hear
the two pieces click into place. (Fig. 9)
When attaching the motorized floor brush, ensure
that the latching mechanism is fully locked in place
to ensure electrical connection has been made.
NOTE: To change floor nozzles, press the red
release button (a) on the side of the detachable
canister, gently hold the nozzle to the floor with
your foot and pull the detachable canister up.
(Fig. 10)
3 Attach the end of the extension wand to the tube
on the back of the detachable canister until it
clicks into place. (Fig. 11)
4 Slide the accessory holder (a) positioned opposite
the upper cord wrap, over the extension wand.
Align the tab with the groove and push down.
(Fig. 12)
5 Push the handle (b) onto the top of the extension
wand until you hear it click into place. (Fig. 12)
6 Insert the end of the stretch hose (c) into the
connector on the back of the detachable canister.
(Fig. 12)
7 Store the dusting brush (d) and the crevice tool
(e) on the mounts of the accessory holder.
(Fig. 12)
Mode 1: Upright Vac
To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or
converting modes.
WARNING: The On/Off switch is on the top of the detachable canister. Always ensure the power is OFF
(“O” position) before plugging and unplugging.
Fig. 9 Fig. 10
a
Fig. 11 Fig. 12
a
b
c
Upper
Cord
Storage
Wrap
d
e
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4 Gently press the floor nozzle down with your foot
while you grasp the handle and tilt it back towards
you. (Fig. 14)
NOTE: The rotating brush on the motorized
floor brush will not spin unless the nozzle is flat
against the floor and the handle is tilted back.
5 Due to the huge suction power of this
vacuum, it may become necessary at times
to adjust the suction release (d) on the
handle. (Fig. 13) If the vacuum seems
difficult to push or pull or if it is lifting up
area rugs, adjust the suction release by
rotating the collar 90° counterclockwise to
open the valve. Rotate the collar clockwise
to close the valve when you need high
suction and for vacuuming floors.
6 Empty dust cup after vacuuming and periodically
during use when it appears full. (See
“Maintenance” section for instructions.)
7 When you are finished vacuuming, turn the
vacuum off.
Fig. 14Fig. 13
c
Cord
Hook Suction
Release Collar
d
a
b
TO USE:
1 Rotate the cord release to quickly release the
power cord.
2 Secure the power cord in the cord hook (a).
(Fig. 13)
= Brush Roll ON
= Bare Floor
= OFF
3 Press the On/Off switch (b) to the “I” position to
vacuum bare floors (straight suction only) or to the
“II” position to engage the motorized floor brush
(for vacuuming carpets and rugs). (Fig. 13)
IMPORTANT: The motorized brush indicator light
(c) will illuminate green when motorized floor
brush is on, or red if there is a blockage or a jam.
(Fig. 13) This feature is designed to protect your
Lifetime Belt that powers your motorized floor
brush. See Checking for Blockages on page 16.
Release suction
for easier push &
pull on high pile
carpets and area
rugs.
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a
LIFT AWAY DETACHABLE CANISTER FOR
PORTABLE CLEANING
1 Separate the detachable canister from the floor
nozzle. (See page 8, Fig. 9.)
2 Press the handle release button (a) and pull the
handle up or press the extension wand release
button (b) and pull the extension wand up.
(Fig. 15)
3 Attach desired accessory onto the end of either
the extension wand or the handle.
4 Press the On/Off switch to the “I” position to
turn the vacuum on for above-floor cleaning and
hold the handle in one hand while you carry the
detachable canister around the house with the
other hand. (Fig. 16)
b
Mode 2: Detachable Canister
You can carry your vacuum cleaner in both
modes by the carry handle located on top of the
dust cup.
Fig. 15 Fig. 16
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Above-Floor Cleaning
CLEAN THE FLOOR IN DETACHABLE CANISTER
MODE
1 Press the extension wand release button and pull
the extension wand up.
2 Attach either floor nozzle onto the end of the
extension wand. (Fig. 18)
3 Press the On/Off switch to the “I” position to turn
the suction motor on.
NOTE: The rotating brush will not rotate in
Detachable Canister mode.
With Floor Nozzles
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR
DETACHABLE CANISTER MODE
1 Press the handle release button and pull the
handle up or press the extension wand release
button and pull the extension wand up.
2 Attach desired accessory onto the end of either
the extension wand or the handle. (Fig. 17)
3 Your vacuum has tremendous suction
power. Adjust the amount of suction with
the suction release on the handle. Open
the valve (a) by rotating the collar 90˚
counterclockwise for low suction when
doing light jobs such as drapes or fine
surfaces. Close the valve (a) by rotating
the collar clockwise 90˚ for high suction
and when using the hand held turbo brush.
(Fig. 17)
4 Press the On/Off switch to the “I” position to turn
the vacuum on for above-floor cleaning.
IMPORTANT: Ensure vacuum is in upright
position. Do not use position “II” when cleaning
above the floor in the upright vac mode as this
will engage the motorized floor brush. The
rotating brush may damage your floor if run for a
prolonged period of time in one area.
Fig. 18
Fig. 17 Suction
Release Collar
a
Release suction
for easier push &
pull on high pile
carpets and area
rugs.
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STORE YOUR VACUUM SAFELY
1 Convert your vacuum back to upright vac mode.
2 Rotate the upper quick cord release to its upright
position and coil the power cord loosely around
the two clips. Clip the plug onto the cord to
secure. (Fig. 21)
3 Store the dusting brush and the crevice tool on the
mounts on the accessory holder.
4 Store your vacuum cleaner safely in a cool dry area
where it will not be a hazard, will not get damaged
and will not cause damage to anyone or anything.
NOTE: Empty dust cup after cleaning and prior
to storing. (See “Maintenance” section for
instructions.)
Storing
Quick
Cord
Release
Fig. 21
Lower
Cord
Storage
Wrap
Duster with Micro-
Fiber Pad
ASSEMBLING THE DUSTER
1 Press the handle release button to release the
handle with the extension wand from the vacuum.
2 Insert the extension tube (a) into the wand.
(Fig. 19)
3 Insert the duster (b). (Fig. 19)
4 Attach/remove the micro-fiber pad. (Fig. 20)
Fig. 19
Fig. 20
a
b
KEEPING YOUR MICRO-FIBER DUSTER PAD AS
GOOD AS NEW
1 We recommend washing your micro-fiber duster
pad separately from other fabrics to avoid picking
up lint.
Only use liquid detergent. (No powder detergent)
Don’t use any fabric softeners or bleach.
Line dry or dry on a low dryer setting.
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EMPTYING THE DUST CUP
The dust cup needs to be emptied each time you
vacuum and periodically during cleaning, when the
dust cup appears full.
1 Undo the latches on the sides of the dust cup by
lifting them up and outwards to remove the dust
cup from the motor base. (Fig. 22)
2 Hold the dust cup over a trash receptacle and press
the bottom door release button. (Fig. 23) Tap
gently to empty contents. Press the door shut
again until it clicks.
3 If needed, turn the dust cup upside down over the
trash receptacle and press the top door release
button. (Fig. 24) Tap gently to remove contents.
Use a dry cloth or paper towel to remove debris
stuck to the screen filter inside the dust cup. Press
the door shut again until it clicks.
4 Replace the dust cup on top of the motor base.
Hook the two latches onto the tabs on the sides of
the dust cup and push down to lock.
Screen
Filter
To reduce the risk of electric shock, unplug the unit
before performing any cleaning, maintenance, or
troubleshooting checks.
Reassemble all parts securely before operating
vacuum.
DO NOT operate the vacuum without the pre-
motor filters and dust cup in place.
DO NOT operate the vacuum with WET filters.
IMPORTANT: Make sure all filters are completely
dry before inserting back into vacuum.
WARNING: Never insert sharp objects into any
opening to clear an obstruction.
IMPORTANT: Damages caused while clearing
or attempting to clear blockages are not covered
under your product’s limited warranty.
Fig. 22
Fig. 24
Maintenance
Fig. 23
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CLEANING THE POST-MOTOR HEPA FILTER
1 Remove the filter cover from the front of the
vacuum by pulling up on the tab and pulling the
cover away from the vacuum. (Fig. 26)
2 Take out the HEPA filter by pulling it straight out.
3 Turn the filter over so that the dirty side is on
the bottom and vigorously tap it clean against a
garbage can to remove any dust. (Fig. 27)
4 Wash the filter under the tap using lukewarm
water with the dirty side face down until the water
runs clear. (Fig. 28)
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the
performance of the filter.
5 Allow the filter to air dry for 24 hours. Do not use
a hair dryer or other heating methods to dry.
6 Once the HEPA filter is dry, replace it back into the
vacuum.
7 Replace the cover by inserting the two tabs into
the holes at the top and then swinging the cover
down until it clicks into place.
Maintenance - cont’d
Fig. 27
Fig. 26
Fig. 28
CLEANING THE PRE-MOTOR FILTERS
1 Remove the dust cup.
2 Pull the 2 filters out from the top of the motor
base. (Fig. 25)
3 Rinse the filters thoroughly in lukewarm water until
the water runs clear.
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the
performance of the filter.
4 Squeeze out excess water and let air-dry for at
least 24 hours before replacing. Do not use a hair
dryer or other heating methods to dry.
5 Place the felt filter in first, then the foam filter.
6 Replace the dust cup.
Fig. 25
Pre-Motor
Foam Filter
Felt Filter
Post Motor
HEPA Filter
Rinse and air dry every 3 months under normal use.
Empty each time you vacuum.
Pre-Motor Foam Filter
Dust Cup
Rinse and air dry every 3 months under normal use. Pre-Motor Felt Filter
Clean once every 2 years or as needed.
Post-Motor HEPA Filter
1
2
3
4
COMPONENT MAINTENANCE SCHEDULE
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CLEANING THE TURBO BRUSH
1 Slide the locking latch (a) forward and gently tilt
brush housing upward to open. (Fig. 29)
IMPORTANT: DO NOT force; it will not open all
the way.
2 Carefully remove any blockage or debris.
3 Turn the turbo brush over to inspect the rotating
brush and cut away any build-up of hair or string
wrapped around the rotating bristle brush with
scissors. (Fig. 30)
4 Push the housing back down and slide the locking
latch backward to lock.
CLEANING THE MOTORIZED FLOOR BRUSH
When your motorized floor brush needs cleaning or
locks onto an object, it automatically shuts down to
prevent damage to your lifetime belt. The indicator
light will illuminate red warning you to turn off the
vacuum and clear blockage immediately. The light will
reset itself once blockage has been cleared and power
has been cycled on/off or vacuum has been locked in
the upright position.
1 Detach the motorized floor brush from the
detachable canister.
2 Inspect the opening underneath and the rotating
brush. If a build-up of debris is present, remove it.
Carefully cut anything wound around the rotating
brush with scissors. Avoid damaging or cutting
the bristles. (Fig. 31)
Rotating
Brush
Fig. 31
Fig. 30
Fig. 29
a
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• Remove the dust cup and extension wand
and separate the detachable canister from the
motorized floor brush. Look in all 4 openings
for any blockages. (Fig. 33)
Motorized Floor Brush
• Detach the hose on the motorized floor brush
at the top by squeezing the tabs together and
pulling out, and at the bottom by pulling out
the connector. Inspect inside the 3 holes.
(Fig. 34)
Bare Floor Nozzle
• Straighten out the neck and look inside the
tube at the top of the nozzle. Check for
blockages where the hose bends and in the
intake opening. (Fig. 35)
Fig. 34
Fig. 35
Maintenance - cont’d
Fig. 33
Make sure you are working in a well
lit area and use a flashlight to help
search for blockages.
CHECKING FOR BLOCKAGES
The motorized brush indicator light will illuminate red if
there is a blockage or a jam. Blockages may cause your
vacuum to overheat and shut down. To prevent this
from happening, check potential blockage areas after
heavy use or if you detect a loss of suction or poor
cleaning performance.
1 Dust Cup
Dust cup may be full. Empty dust cup.
2 Pre-Motor & Post-Motor Filters
Pre-motor filters require washing every 3 months
for optimum performance. The post-motor HEPA
filter needs to be washed every 2 years.
Ensure that all the filters are clean.
3 Accessories
• Check intake openings:
- Extension Wand
- Dusting Brush
- Crevice Tool
- Turbo Brush
4 Hose and Connections to Vacuum
• Detach the stretch hose from the back of the
detachable canister by squeezing the tabs
together and pulling up. (Fig. 32) Straighten
out the hose and look inside for blockages.
Fig. 32
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Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs
(lightweight, movable
rugs).
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs
with delicately sewn edges. Open the suction release on the handle to
decrease suction power.
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance” sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Motorized floor brush
has become jammed or
has shut off.
Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on. (See “Checking
for Blockages” for instructions.)
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See “Maintenance” sections for
instructions.)
4. Check for blockages in hose, accessories and inlet openings. (See
“Checking for Blockages” for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
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Notes
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EURO-PRO FIVE-YEAR (5) LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship
for a period of five (5) years from the date of purchase when utilized for normal household use, subject
to the following conditions, exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of
the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply
to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or
mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting
from damages from shipping or repairs, service or alteration to the product or any of its parts, which
have been performed by a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, you may return the complete appliance and accessories with proof of purchase and
date, freight prepaid.
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating
LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase date and a check
made payable to EURO-PRO Operating LLC in the amount of $15.95 to cover the cost of return
shipping and handling must be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally
require replacement are specifically excluded from warranty.
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal,
implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is
limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In
no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone
of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include
proof of purchase date and to attach a tag to item before packing including your
name, complete address and phone number with a note giving purchase information,
model number and what you believe is the problem with the item. We recommend you
insure the package (as damage in shipping is not covered by your warranty). Mark the
outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving
to improve our products, therefore the specifications contained herein are subject to
change without notice.
NV350Q_26_IB_ENG_101019.indd 19 10-10-19 9:19 AM

Copyright © 2010 Euro-Pro Operating LLC
Printed in China
Illustrations may differ from actual product.
NV350Q.E.101019
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