Sharp FO-DC500 User manual

FO-DC500
FACSIMILE
MODEL
FO-DC500
OPERATION MANUAL
FACSIMILE
1. Installation
2. Sending and Receiving Documents
3. Network Scanner Option
4. Network Printer Option
5. Making Copies
6. Special Functions
7. Optional Settings
8. Printing Lists and Reports
9. Maintenance
10. Troubleshooting

1
WARRANTY
Facsimile Products
Congratulations on Your Purchase!
This Sharp product is warranted against manufacturing defects for a period of twelve (12) months from
the date of original purchase.
In the event of any defect arising in the equipment during the warranty period, such repairs should only
be carried out by the Dealer from which the unit was originally purchased or a Service Centre approved
by Sharp to service this type of equipment. These repairs would be carried out at no charge to the
owner, subject to the conditions specified herein.
The owner is responsible for any transportation and insurance costs if the product has to be returned
for repair.
This warranty does not extend to accessories or defects or injuries caused by or resulting from causes
not attributable to faulty parts or the manufacture of the product, including but not limited to, defect or
injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, liquid
spillage, vermin infestation, software, use of consumables other than those approved by Sharp, or any
alterations made to the product which are not authorised by Sharp.
Please retain your sales documentation, as this should be produced to validate a warranty claim.
This warranty is in addition to and in no way limits, varies or excludes any express and implied rights
and remedies under any relevant legislation in the country of sale. However, to the extent permitted by
such legislation, Sharp excludes any liability for any indirect or consequential damages arising from the
purchase or use of the product.
To the extent permitted by law, Sharp excludes all implied warranties and conditions and where the
product is one that is not normally required for personal, domestic or household use, Sharp limits its
liability to the repair or replacement (at Sharp's option) of materials or workmanship which are found by
Sharp to be defective.
For your reference, please enter the particulars of your purchase below and retain, with your purchase
documentation.
Model No.
Serial No.
Date of Purchase
Place of Purchase
SPform046 (Dec2001)
FOR LOCATION ENQUIRIES WITHIN
AUSTRALIA
REGARDING YOUR LOCAL
SHARP APPROVED SERVICE CENTRE
CALL SHARP
LOCAL CALL: 1 300 135 022
FACSIMILE: [phone]
WEB: www.sharp.net.au
SHARP CORPORATION OF AUSTRALIA PTY. LIMITED
A.B.N. 40 003 039 405
1 Huntingwood Drive, Huntingwood NSW 2148
Important Notice: This warranty applies only to products sold in Australia
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1
Introduction
Welcome, and thank you for choosing a SHARP facsimile machine. The features
and specifications of the system are shown below.
Automatic dialling Conventional Auto Dialling:
Rapid Key Dialling: 59 numbers
Speed Dialling: 100 numbers
Personal Auto Dial Books: 20 books
(59 Rapid Keys, 16 Speed Dial numbers
per book)
Memory size* 8 MB (approx. 500 pages)
Optional memory: FO-8MK (8 MB; approx. 500
pages)
Modem speed 33,600 bps (max.) with automatic fallback to lower
speeds.
Transmission time* Approx. 2 seconds
Toner cartridge yield**
(continuous printing,
4% page coverage,
A4 paper)
Initial starter cartridge (included with machine):
Approx. 3000 pages
Replacement cartridge (FO-59DC): Approx. 6000
pages
Drum cartridge yield**
(continuous printing,
4% page coverage,
A4 paper)
Initial starter cartridge (included with machine):
20,000 pages (ave.)
Replacement cartridge (FO-47DR): 20,000 pages
(ave.)
Resolution Standard: 8 x 3.85 lines/mm
Fine/Halftone: 8 x 7.7 lines/mm
Super fine: 8 x 15.4 lines mm
Ultra fine: 16 x 15.4 lines/mm
Halftone (grayscale) 64 levels
Automatic document feeder A4 paper (80 g/m2): Max. 50 pages
*Based on ITU-T Test Chart #1 at standard resolution, excluding time for
protocol signals (i.e., ITU-T phase C time only).
**The yields may vary depending on coverage and operating conditions.
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2
Paper capacity 250 sheets (80 g/m2)
(500-sheet cassette available as option)
Compression scheme MMR, MR, MH, Sharp (H2), JBIG
Applicable telephone line Public switched telephone network
Compatibility ITU-T (CCITT) G3 mode, Super G3 mode
Printing resolution Horizontal: 16 lines/mm
Vertical: 15.4 lines/mm
Input document size Automatic feeding:
Width: 148 to 256 mm
Length: 128 to 364 mm
Manual feeding:
Width: 148 to 279 mm
Length: 128 to 483 mm
Effective Scanning width 256 mm max.
Effective Printing width 203 mm max.
Printing speed 16 ppm
Reception modes Auto/Manual
Instascan speed 1.3 sec/page (A4 paper; scan time only, excludes
document feeding time)
Full Dual Access Ye s
Copy function Single/Multi/Sort (99 copies/page)
Power requirements 230-240 V AC, 50 Hz
Operating temperature 10 - 30°C
Humidity 20 to 85% RH
Power consumption Standby: 10 W
Standby (all options installed): 17 W
Maximum: 820 W
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3
As a part of our policy of continuous improvement, SHARP reserves the right to make
design and specification changes for product improvement without prior notice. The
performance specification figures indicated are nominal values of production units.
There may be some deviations from these values in individual units.
Important safety information
Dimensions Width: 546 mm
Depth: 412 mm
Height: 346 mm
(Not including paper tray or attachments)
Weight
Approx. 14.2 kg
(Not including supplies, paper tray or attachments)
Be sure to save these instructions!
For your safety, if any of your equipment is not operating properly or should any
physical damage occur to the equipment where internal parts may become
exposed, the equipment should be immediately disconnected from the phone line
and then the power line and returned to a SHARP authorised Service Centre for
inspection, repair, or disposal.
Installing or modifying telephone lines should only be done by an ACA licensed
serviceman.
This facsimile machine is designed for use in Australia only.
When using this equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
• Do not disassemble this machine or attempt any procedures not described in
this manual. Refer all servicing to qualified service personnel.
• This machine must only be connected to a 230-240 V, 50 Hz, earthed (3-prong)
outlet. Connecting it to any other kind of outlet will damage the machine and
invalidate the warranty.
• Do not install or use the machine near water, or when you are wet. For example,
do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub,
in a wet basement, or near a swimming pool. Take care not to spill any liquids
on the machine.
• Use only the power cord provided with the machine. Do not use an AC
extension cord.
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4
• Unplug the machine from the telephone socket and then the power outlet and
consult a qualified service representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
• Do not allow anything to rest on the power cord, and do not install the machine
where people may walk on the power cord.
• Never insert objects of any kind into slots or openings on the machine. This
could create a risk of fire or electric shock. If an object falls into the machine that
you cannot safely remove, unplug the machine and consult a qualified service
representative.
• Do not place this machine on an unstable cart, stand or table. The machine
could be seriously damaged if it falls.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
• The power outlet must be installed near the equipment and must be easily
accessible.
Important:
• This machine is not designed for use on a line which has call waiting, call
forwarding, or certain other special services offered by your telephone
company. If you attempt to use the machine in conjunction with any of these
services, you may experience errors during transmission and reception of
facsimile messages.
• This machine is not compatible with digital telephone systems.
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5
WARNING NOTICE:
NO calls can be made to or from this fax machine during a mains power failure.
WARNING: Australian Communications Authority (ACA) regulations state that no
unauthorised changes or modifications to this equipment are permitted.
Note: Complies with ACA standard AS/NZS3548 regarding emission of electromagnetic
interference.
These limits are designed to provide reasonable protection against interference in an
installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause interference. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a different circuit to that which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The Ringer Equivalence Number (REN) for this equipment is written on the back of the
machine. The sum of all Ringer Equivalence Numbers (REN's) on your telephone line should
not exceed 3 to assure correct service from your telephone company.
Caution!!
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
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6
Table of Contents
Introduction 1
Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table of Contents 6
A Look at the Operation Panel 9
1. Installation 15
Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Verification Stamp Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 27
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2. Sending and Receiving Documents 33
Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 36
Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Programming Auto-Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . 46
Creating and Using Personal Books. . . . . . . . . . . . . . . . . . . . . . . . . 55
Cover Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Batch Page Numbering (Page Counter). . . . . . . . . . . . . . . . . . . . . . 63
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
3. Network Scanner Option 67
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing out the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Mail Server and DNS Server Settings . . . . . . . . . . . . . . . . . . . . . . . 73
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Table of Contents
7
Storing Network Scanning Destinations . . . . . . . . . . . . . . . . . . . . . . 75
Scan to E-mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Scan to E-mail Using the E-mail Key . . . . . . . . . . . . . . . . . . . . . . . . 81
Sending an Image Using a Rapid Key or Speed Dial Number . . . . . 83
Installing the Network Scanner Software . . . . . . . . . . . . . . . . . . . . . 90
4. Network Printer Option 97
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Setting Up Status and Alert Messages . . . . . . . . . . . . . . . . . . . . . . 114
Printing from a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Opening the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Printer Driver Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
5. Making Copies 124
6. Special Functions 127
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Confidential Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Batch Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Entering and Using Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Duplex Scanning for Two-sided Documents. . . . . . . . . . . . . . . . . . 164
Department Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . 168
Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . 170
7. Optional Settings 171
8. Printing Lists and Reports 180
9. Maintenance 185
Cleaning the Scanning Glass and Rollers . . . . . . . . . . . . . . . . . . . 185
The Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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Table of Contents
8
Replacing the Verification Stamp . . . . . . . . . . . . . . . . . . . . . . . . . . 186
10. Troubleshooting 187
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
QUICK REFERENCE GUIDE 200
Index 201
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9
.
SUPER FINE
DOCUMENT COMMUNICATION SYSTEM
HALF TONE ALARM
TONER
DATA
ON LINE
Network
CONTRAST RESOLUTION ON LINE
STANDARD
FINE
ULTRA FINE
LINE IN USE
1
7
3 4 5 62
98 10
Display
This displays messages and prompts to help you operate the machine. The
backlight turns on whenever a key is touched, and then automatically turns off
after a preset time if no further operations are performed. The display can be
tilted to the desired angle for easy viewing.
TONER indicator
This blinks when the toner cartridge nears empty, and lights steadily when the
toner cartridge needs replacement.
ALARM indicator
This blinks when one of the paper sources is empty or the drum cartridge is
near or at the end of its life. This lights steadily when all paper sources are
empty, the print compartment cover is open, or a paper jam has occurred. A
message will appear in the display to indicate the problem.
LINE IN USE light
This lights when the machine is using the telephone line.
DATA light
This blinks when the machine is receiving a print job over the network (only
when the network printer option is installed).
A Look at the Operation Panel
Upper panel
1
2
3
4
5
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10
ON LINE light
When this light is on, the machine can receive data (print jobs) over the
network. The light is turned on or off with the ON LINE key. (Only available
when the network printer option is installed).
CONTRAST key
Press this key to adjust the contrast before sending or copying a document.
E-mail key
Press this key to send a scanned document to an e-mail recipient. (Only
available when the network scanner option is installed).
RESOLUTION key
Press this key to adjust the resolution before sending or copying a document.
An indicator will light next to the selected setting (HALFTONE, STANDARD,
FINE, SUPER FINE or ULTRA FINE).
ON LINE key
Press this key to select whether the machine is online or off-line (the ON LINE
light is on when the machine is online). The machine must be online to receive
print jobs over the network. (Only available when the network printer option is
installed).
6
10
9
8
7
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11
Rapid Dial Keys
Press one of these keys to dial a fax number automatically, or specify an e-
mail recipient if the network scanner option is installed. Note that you must
attach the Rapid Key labels. When navigating through the display menu, a
Rapid Key can also be pressed in place of the numeric keys to enter a two-
digit number (for example, you can press Rapid Key 01 to enter the number
“01”).
SYMBOL key
When entering a name, press this key to enter the symbol on a letter key (the
character to the right of the slash). Press the key again to turn off symbol
entry mode.
PAGE COUNTER key
Press this key to include a slash and the total number of pages after each
page number on the pages of a transmitted document.
CONFIDENTIAL key
Press this key to send or print out a confidential document.
Middle panel (Rapid Key pad)
14
12
13
Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =
SYMBOL A / |S D F G / { H / } J / [ K / ] L / +
Caps Lock Z / < X / > C V B N / * M / ? @ .au
SHIFT / ^ / / \ ; / : Space _- . / , DEL
Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =
SYMBOL A / |S D F G / { H / } J / [ K / ] L / +
Caps Lock
PAGE COUNTER CONFIDENTIAL TIMER COVER SHEET LIFE MEM.STATUS REPORT DOCUMENT
Z / < X / > C V B N / * M / ? @ .au
SHIFT / ^ / / \ ; / : Space _- . / , DEL
01 02 03 04 05 06 07 08 09 10
11 12 13 14 15 16 17 18 19 20
40 41 42 43 44 45 46 47 48 49
50 51 52 53 54 55 56 57 58 59
21 22 23 24 25 26 27 28 29 30
31 32 33 34 35 36 37 38 39
11
11 14 15 16 17 18 19 2012 13
11
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12
TIMER key
Press this key to set a fax operation to be performed automatically at a later
time.
COVER SHEET key
Press this key to include a cover sheet when sending a fax.
LIFE key
Press this key, followed by , to check the total number of pages printed
by the machine. (Press to return to the date and time display.)
MEM. STATUS key
Press this key to check the status of fax transmission jobs, copy jobs, and fax
receptions. This key can also be used to cancel a job.
REPORT key
Press this key to print out a report on the most recently completed
transmission or reception.
DOCUMENT key
Press this key to transmit a document directly from the feeder without reading
it into memory.
START/
ENTER
STOP
16
18
19
17
20
15
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13
JOB STATUS key
Press this key to display the FAX STATUS screen, which shows information on
the fax job that is currently in progress. If the network printer option is
installed, the NETWORK PRINT STATUS screen showing information on
current printer activity will appear following the FAX STATUS screen (note that
“IDLE” will appear if a print job has been executed but is not yet being
printed). To move through the screens and return to the date and time display,
press one or more times as needed.
DUPLEX SCAN key
Press this key to transmit, copy, or scan a two-sided document.
PRIORITY key
Press this key when you need to transmit a document ahead of other
documents waiting in memory for transmission.
BROADCAST key
Press this key to send a document to a group of fax machines, or to a group of
e-mail recipients if the network scanner option is installed.
JOB STATUS
Lower panel
23
24
JKL
ABC
1
DEF
WXYZ
9
GHI
45
MNO
6
PQRS
7
TUV
8
0
2 3
PERSONAL
BOOK
SPEED DIAL
REDIAL
SPEAKER
JOB STATUS DUPLEX SCAN PRIORITY BROADCAST
MENU
UP
ZA
DOWN
START/
ENTER
COPY/HELP
STOP
21 2822 23 24 29
30 34 3531 33
27
32
2625
22
21
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14
PERSONAL BOOK
Press this key to use or store an auto-dial number in a personal book. If the
book has a passcode, enter the passcode; otherwise, select the book with
or and press .
SPEED DIAL key
Press this key to dial a Speed Dial number.
MENU key
Press this key to select special functions and settings.
UP and DOWN arrow keys
Volume setting: Press these keys to change the speaker volume when the
SPEAKER key has been pressed, or the ringer volume at any other time.
MENU key settings: Press these keys after pressing the MENU key to scroll
through the MENU key settings.
COPY/HELP key
When a document is in the feeder, press this key to make a copy of a
document. At any other time, press this key to print out the Help List, a quick
reference guide to the operation of the machine.
Dial keypad (numeric keys)
Use these keys to dial and program fax numbers.
REDIAL key
Press this key to automatically redial the last number dialled.
SPEAKER key
Press this key when faxing a document by Normal Dialling to listen to the line
and verify the response of the receiving fax machine.
START/ENTER key
Press this key to begin fax transmission when using Speed Dialling, Direct
Keypad Dialling, or Normal Dialling. This key is also used to select settings in
the MENU key menu and complete entries when storing names and numbers.
Left and right arrow keys
Press these keys to search for an auto-dial number when sending a
document.
STOP key
Press this key to cancel an operation before it is completed.
START/
ENTER
28
29
30
31
32
33
34
35
27
26
25
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15
1. Installation
1. Installation
Unpacking Checklist
Before setting up, make sure you have all of the following items. If any are
missing, contact your dealer.
Telephone
line cord To n e r
cartridge
Rapid Key
labels
ADF exit tray
Operation
manual
Received
document tray
Power cord
Paper size
labels
Drum
cartridge
Points to keep in mind when setting up
Do not place the
machine in direct
sunlight.
Do not place the
machine near
heaters or air
conditioners.
Keep dust away from
the machine.
Keep the area
around the
machine clear.
About condensation
If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper scanning of
documents for transmission. To remove the condensation, turn on the power
and wait approximately two hours before using the machine.
Adaptor
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Connections
16
Connections
Connecting the power cord
Connect the female end of the power cord to the machine as shown. Insert
the male end into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet.
Important!
The machine requires its own dedicated power outlet. The power outlet must
not be shared with any other devices. In particular, do not use an extension
cord to connect multiple devices to the outlet.
♦The power outlet must be installed near the machine and must be easily
accessible.
♦When disconnecting the machine, unplug the telephone line cord before
unplugging the power cord.
Note: If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for the power and telephone lines.
Surge protectors can be purchased at most telephone specialty stores.
Press the power
switch to turn on
the power.
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Connections
17
1. Installation
Connecting the telephone line cord
Insert one end of the telephone line cord into the adaptor. Insert the other end
of the line cord into the socket on the back of the machine marked TEL. LINE.
Plug the adaptor into the telephone socket on the wall.
Note: The machine is set for touch-tone dialling. If you are on a pulse dial (rotary)
line, you must set the machine for pulse dialling by changing Option Setting 22.
See page 176.
Moving your fax and reconnecting
Should it be necessary to move your fax to a new location, first disconnect the
telephone line cord before disconnecting the power lead. When reconnecting,
it is necessary to connect the power lead before connecting the telephone line
cord.
Connecting a telephone (optional)
If desired, you can connect a telephone to the TEL. SET socket on the back of
the machine.
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Connections
18
Attaching the ADF exit tray
Insert the protrusion on the right side of the machine into the hole in the right
side of the ADF exit tray ➊, then bend the tray slightly and insert so that the
protrusion on the left side of the machine goes into the hole on the left side of
the ADF exit tray ➋. Pull out the tray extension ➌.
1
3
2
Attach the Automatic
Document Feeder label
to the top of the machine Automatic Document Feeder
A4 : MAX 50 SHEETS
B4 : MAX 20SHEETS
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