Sharp UX-5000 User manual

OPERATION MANUAL
FACSIMILE
MODEL
UX-5000
1. INSTALLATION
2. INITIAL SETTINGS
3. BASIC OPERATIONS
4. SPECIAL FUNCTIONS
5. OPTIONAL SETTINGS
6. PRINTING OUT REPORTS AND LISTS
7. MAINTENANCE
8. TROUBLESHOOTING
SPECIFICATIONS
QUICK REFERENCE GUIDE
INDEX

UX5000U-FCC-2
WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment
not expressly approved by the manufacturer could void theuser’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates,uses, and can radiate radio frequency energy and, if notinstalledand used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
NOTE The laser component of the UX-5000 is rated Class 1 and complies with 21 CFR 1040.10 and
1040.11 of the CDRH standards. This means that the machine does not produce hazardous laser
radiation.
ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991
"The Telephone Consumer Protection Act of 1991makes itunlawful for any person to usea computer
or other electronic device to send any message via a telephone facsimile machine unless such
message clearly contains in a margin at the top or bottom of each transmitted page oronthe first page
of the transmission the following information:
(1) The date and time of transmission.
(2) Identification of either the business, business entity or individual sending the message.
(3) Telephone number of either the sending machine, business, business entity or individual.
In order to program this information into your facsimile machine, please refer to the appropriate
instructions in the operation manual."
FOR YOUR RECORDS
Please record the model number and serial number below, for easy reference, in
case of loss or theft. These numbers are located on the rear side of the unit.
Space is also provided for other relevant information.
Model Number ____________________________________________________
Serial Number_____________________________________________________
Date of Purchase __________________________________________________
Place of Purchase__________________________________________________
As an ENERGY STARSM partner, SHARP has determined that this
product meets the ENERGY STARSM guidelines for energy efficiency.

UX5000U-INBU
<P=001>
INTRODUCTION
Welcome to the UX-5000 and thank you for choosing Sharp! In addition to providing
you with the ease and convenience of plain-paper printing, the UX-5000 features a
variety of special functions designed to increase the range and power of your
communications.
This manual gives you easy-to-follow instructions for installing and using the UX-5000.
The Table of Contents will show you where instructions for using each feature are
located.
If you have any questions or problems which cannot be solved by reading this manual,
please contact Sharp’s Customer Assistance Center at 1-800-BE SHARP.
Important:
•• This facsimile machine is not designed for use on a line which has call waiting, call
forwarding, or certain special services offered by your telephone company.If you attempt to
use the fax machine in conjunction with any of these services, you may experience errors
during transmission and reception of facsimile messages.
•• This machine is not compatible with digital telephone systems.
Important safety information
•If your facsimile equipment is not operating properly, you should immediately remove
it from your telephone line, as it may cause harm to the telephone network.
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
•Never touch bare telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
•Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
•Do not use a telephone to report a gas leak in the vicinity of the leak.
•Do not install or use the machine near water, or when you are wet. Take care not to
spill any liquids on the machine.
Caution!!
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecified
herein may result in hazardous radiation exposure.
i

UX5000U-TCTC
YF <P=001>
TABLE OF CONTENTS
1. INSTALLATION 1-1
Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Installing the Printer Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Assembly and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2. INITIAL SETTINGS 2-1
A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Entering Letters for Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Storing Numbers for Automatic Dialing . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
3. BASIC OPERATIONS 3-1
Sending Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Making Telephone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
4. SPECIAL FUNCTIONS 4-1
Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Confidential Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Relay Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Batch Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Entering and Using Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Department Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Anti Junk Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Distinctive Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
5. OPTIONAL SETTINGS 5-1
6. PRINTING OUT REPORTS AND LISTS 6-1
7. MAINTENANCE 7-1
8. TROUBLESHOOTING 8-1
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
SPECIFICATIONS Spec-i
QUICK REFERENCE GUIDE Quick-i
INDEX Index-i
ii

UX5000U-ISUN
YF <P=001>
1 INSTALLATION
UNPACKING CHECKLIST
After unpacking your fax, make sure you have all the items shown below. If any are
missing, contact your dealer.
Handset
Handset cord
Telephone line
cord
Rapid key labels
Operation
manual
Original document
OUT tray
Received
document tray
Letter and legal
cassette labels
Toner cartridge
Drum cartridge
Precautions before setting up
♦The printing unit in the fax generates a small amount of ozone during operation.
The amount is not large enough to be harmful; however, the fax should only be in-
stalled in a ventilated room.
♦The fax must be installed on a level surface.
♦Keep the fax away from air conditioners, heaters, direct sunlight, and dust.
♦If your area experiences a high incidence of lightning or power surges, we recom-
mend that you install surge protectors for the power and telephone lines. Surge pro-
tectors can be purchased at most telephone specialty stores.
♦If the fax is moved from a cold to a warm place, it is possible that condensation may
form on the reading glass, preventing proper scanning of documents for transmis-
sion. To remove the condensation, turn on the power and wait approximately two
hours before using the fax.
INSTALLATION 1-1

UX5000U-ISPC
YF <P=001>
INSTALLING THE PRINTER CARTRIDGES
The laser printer in your fax creates printed text and images by applying toner to the
page with a photoconductive drum. Follow the steps below to install or replace the
toner cartridge and the drum cartridge.
1 Press the button on the side of the
printer compartment, and open the
printer cover.
•• Caution! The ribs on the bottom of the
inside of the printer cover become very
hot during printing. Be careful not to
touch them.
•• If you are installing the cartridges for
the first time, go to Step 4.
2 If you are replacing the cartridges,
grasp the handle on the toner
cartridge, and pull the toner cartridge
out of the compartment.
•• If you are only replacing the drum car-
tridge, place the toner cartridge on a
piece of paper on a horizontal surface.
•• If you are only replacing the toner car-
tridge, go to Step 6.
3 Pull the old drum cartridge out of the
compartment.
4 Remove the new drum cartridge from
its packaging.
1-2 INSTALLATION

<P=002>
5 Align the arrowhead on the right side
of the drum cartridge (the right side is
marked "R") with the arrowhead
pointing down which is marked on the
right side of the compartment, and
insert the cartridge into the
compartment so that the ends of the
cartridge move along the guides on
the sides of the compartment. Make
sure the cartridge is set firmly in
place.
•• Place the old drum cartridge (if you re-
moved one) in the empty drum car-
tridge bag, seal the bag, and dispose
of it in a way that conforms to any local
regulations that may exist in your area.
•• If you are not replacing the toner car-
tridge, go to Step 7.
6 Remove the new toner cartridge from
its packaging, and shake several
times as shown.
•• This ensures that the toner is well dis-
tributed inside the cartridge.
Left
L
R1
Right
7 Hold the handle of the toner cartridge
so that the "2" marked on the
cartridge is to the right, and insert the
cartridge into the compartment so
that the two knobs on each side of the
cartridge move along the two guides
on each side of the compartment.
Press the handle down so that the
cartridge sets into place.
•• Place the old toner cartridge (if you re-
moved one) in the empty toner car-
tridge bag, seal the bag, and dispose
of it in a way that conforms to any local
regulations that may exist in your area.
2
Left
Right
INSTALLING THE PRINTER CARTRIDGES
INSTALLATION 1-3

<P=003>
8 Close the printer cover.
9 If you replaced the toner cartridge,
reset the toner counter by pressing
the LIFE key (flip up the Rapid Key
overlay if necessary), the "2" key, and
the START key.
10 If you replaced the drum cartridge,
reset the drum counter by pressing
the LIFE key (flip up the Rapid Key
overlay if necessary), the "3" key, and
the START key.
Note: If you ever need to move or ship the fax, remove the toner cartridge and drum cartridge
from the fax first.
LIFE
V
2
START
LIFE
V
3
START
Replacing the cartridges
The laser printer in your fax uses the following toner cartridge and drum cartridge.
These can be obtained at your office supply store.
UX-50ND TONER CARTRIDGE
UX-50DR DRUM CARTRIDGE
The sample toner cartridge provided with your fax is capable of printing approximately
3700 pages if letter size paper is used and 4% of each page is covered with toner. The
UX-50ND toner cartridge is capable of printing approximately 5600 pages.
When the toner cartridge nears empty (about 100 pages can still be printed), the &
indicator on the operation panel will begin to blink. When the cartridge is empty, the
indicator light will remain on and REPLACE TONER will appear in the display.
Replace the toner cartridge as described above.
The drum cartridge is capable of printing approximately 20,000 pages. When the drum
cartridge nears the end of its life, the % indicator on the operation panel will begin to
blink. The indicator will continue to blink until the cartridge life is over, at which point
the indicator will remain on and DRUM LIFE OVER will appear in the display. Replace
the drum cartridge as described above.
INSTALLING THE PRINTER CARTRIDGES
1-4 INSTALLATION

UX5000U-ISAC
DD <P=001>
ATTACHMENTS AND CONNECTIONS
Handset
Connect the handset cord to the
handset and the fax as shown.
•• The ends of the handset cord are iden-
tical, so they will go into either jack.
Place the handset on the handset rest.
Use the handset to make ordinary
phone calls, or to transmit and
receive documents manually.
Telephone line cord
Plug one end of the telephone line
cord into the jack on the fax marked
"LINE". Plug the other end into a
standard single-line telephone wall
jack.
TEL.
LINE
INSTALLATION 1-5

<P=002>
Power lead
Plug the power lead into a 120 V,
60 Hz, grounded (3-prong) AC outlet.
Press the power switch to turn on the
power.
Trays
OFF 0
ON |
Attach the original document OUT
tray by inserting the tabs into the
holes in the fax as shown.
Attach the received document tray by
inserting the tabs into the holes in the
fax as shown.
ASSEMBLY AND CONNECTIONS
1-6 INSTALLATION

UX5000U-ISLP
YF <P=001>
LOADING PRINTING PAPER
The paper cassette and the paper tray hold the paper on which received documents
are printed.
The paper cassette can hold 500 sheets of legal- or letter-size paper. The paper tray
can hold 150 sheets of legal- or letter-size paper.
♦Your fax has been set at the factory to automatically select the source from which it
draws paper according to the size of the document received or copied. If desired,
you can change this setting to give priority to the tray or the cassette by setting Op-
tion Setting 16 (see Chapter 5, "Optional Settings").
♦When paper runs out in the currently used source (cassette or tray), your fax will
automatically start drawing from the other source. NO PAPER will appear in the dis-
play, followed by the empty source in parenthesis. If desired, you can stop change-
over to the other source by changing Option Setting 17. In this case, received
documents will be stored in memory.
Caution!
•• Do not use paper which has already been printed on one side by a laser printer or copier.
Loading the paper cassette
1Grasp the hand hold on the cassette
as shown, lift the cassette slightly,
and then pull it out until it stops.
Press down on the levers on each
side of the cassette to release it, and
then pull it completely out of the fax
using both hands.
2Pinch the ends of the paper guide
together, and move the guide to the
appropriate position depending on
whether you are loading letter or legal
size paper.
INSTALLATION 1-7

<P=002>
3Push the pressure plate down until it
locks into position.
4Place a stack of paper in the cassette,
print side up. Make sure the two far
corners of the paper go under the
paper holders as shown.
•• Make sure the stack of paper is not
higher than the tabs at the top of the
paper guide. If it is, remove some of
the paper.
5Put the cassette back in the fax.
6If desired, attach a letter or legal
sticker as appropriate to the cassette.
Loading the paper tray
1Rotate the received document tray
back. Grasp the hand hold on the
original document IN tray as shown,
and open it.
LOADING PAPER
1-8 INSTALLATION

<P=003>
LTR
Letter
LGL
Legal
2Move the paper guide to the
appropriate position depending on
whether you are loading letter or legal
paper.
•• To remove the paper guide, press its in-
ner side at the arrow marks and lift.
3Place the paper in the tray.
4Close the original document IN tray.
5If desired, attach a letter or legal
sticker as appropriate to the fax.
LOADING PAPER
INSTALLATION 1-9

Notes
LOADING PAPER
1-10 INSTALLATION

UX5000U-IPOP
AY <P=001>
CHANGEOVER
LINE-STATUS RESOLUTION
IN USE STANDARD
FINE
SUPER FINE
HALF TONE
2 INITIAL SETTINGS
A LOOK AT THE OPERATION PANEL
Before you can begin using your fax machine, there is some information that must be
set using the keys on the operation panel. First take a moment to familiarize yourself
with the operation panel, and then set the information as explained on the following
pages.
Paper out indicator
This blinks when one of the
paper sources (cassette or
tray) is out of paper, and lights
steadily when all sources are
out of paper.
Toner cartridge indicator
This blinks when toner nears
empty, and lights steadily
when the toner/developer
cartridge needs replacement.
Drum cartridge indicator
This blinks when the drum
cartridge nears the end of its
life, and lights steadily when the
drum cartridge needs
replacement.
Service indicator
This lights when a
problem occurs which
must be fixed by a
service engineer.
Display
This displays various
messages during operation
and programming.
LINE STATUS light
This lights when the fax
machine is using the
telephone line.
CHANGEOVER key
Two types of information appear in the
display: prompts related to operations
you are performing, and information
about how the fax is using the telephone
line (transmitting, receiving, etc.). Press
this key to switch between the two types
of information.
RESOLUTION key
Press this key to adjust
the resolution before
sending or copying a
document.
INITIAL SETTINGS 2-1

<P=002>
CLEARSPSHIFTSPACE
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CONTRAST
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PAGE COUNTER
35
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CONFIDENTIAL
36
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TIMER
37
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RELAY
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MEM.STATUS
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LIFE
DOWN UP
Rapid Dial keys
Press one of these keys to dial a fax
or voice number automatically (these
keys also serve as letter entry keys
when storing a name).
CONTRAST key
Press this key to adjust the
contrast before sending or
copying a document.
PAGE COUNTER key
Press this key to have a slash and
the total number of pages added
after each page number on the
pages of a transmitted document.
CONFIDENTIAL key
Press this key to send or
print out a confidential
document.
TIMER key
Press this key to set an
operation to be performed
automatically at a later time.
RELAY key
Press this key to send a
document to another fax machine
and have that machine in turn
send the document to a number
of end receiving machines.
LIFE key
Press this key, followed
by the "1" key, to check
the total number of
pages printed by the fax
machine.
MEM. STATUS key
Press this key to see
what documents
have been scanned
into memory for
transmission.
SEARCH DIAL key
Press this key to
search by name for
a number stored
for automatic
dialing.
UP and DOWN keys
Press these keys to adjust
the volume of the handset
when the handset is lifted,
the volume of the speaker
when the SPEAKER key
has been pressed, or the
volume of the ringer at all
other times.
SPACE key
Press this key to enter a
space when storing a name. →key,← key
Press these keys to move
the cursor forward and
backward when storing
names and numbers.
CLEAR key
Press this key to
clear mistakes
when storing
names and
numbers.
SP key
Press this key to enter
symbols when storing
a name.
SHIFT key
Press this key to switch
between upper and
lower case when storing
a name.
(Flip up the
Rapid Key
overlay)
A LOOK AT THE OPERATION PANEL
2-2 INITIAL SETTINGS

<P=003>
Telephone dial keypad
(numeric keys)
Use these keys to dial
and program numbers.
FUNCTION key
Press this key to select
various special functions.
COPY key
Press this key to make
a copy of a document.
REPORT key
Press this key to print out
a report on the transaction
just completed.
DOCUMENT key
Press this key to
transmit a
document without
reading it into
memory.
COVER SHEET key
Press this key to include
a cover sheet with a
transmitted document.
PRIORITY key
Press this key when
you want to transmit
a document ahead of
other documents
which are waiting in
memory for
transmission.
BROADCAST key
Press this key to send a
document to a group of
receiving fax machines.
SPEED DIAL key
Press this key to dial a
Speed Dial number.
SPEAKER key
Press this key to dial a
number without picking
up the handset.
REDIAL key
Press this key to automatically
redial the last number dialed.
STOP key
Press this key to stop
operations before they
are completed.
START key
Press this key to send or
receive a document.
123
456
789
0
OPER
ABC
GHI
DEF FUNCTION
COPY REPORT DOCUMENT
BROADCAST
STOP START
PRIORITY
SPEED DIAL
REDIAL
SPEAKER
JKL MNO
PRS TUV WXY
COVER SHEET
A LOOK AT THE OPERATION PANEL
INITIAL SETTINGS 2-3

UX5000U-IPSN
RT <P=001>
ENTERING YOUR NAME AND FAX NUMBER
To have your name and fax/telephone number (called the "Sender’s name" and
"Sender’s number") printed at the top of every page you transmit, program them by
pressing the panel keys as shown below.
♦You must program your name and fax number in order to comply with the
Consumer Protection Act of 1991 (see inside of front cover).
♦If you enter an incorrect number or letter, flip the Rapid Key overlay up (if it is
down), press the "←" key to move the cursor back to the mistake, and then enter
the correct number or letter. (To move the cursor forward, press the "→" key.)
Note:
The fax will not respond if you press the FUNCTION key while the display shows the
telephone line status. Before performing any operations requiring the
FUNCTION key,
make sure the display shows the date and time (press the
CHANGEOVER key to
switch between the telephone line status and the date and time).
Step Press these keys: Comments
1"ENTRY MODE" will appear in the display.
2
"OWN PASSCODE SET" will appear in the
display. Note that instead of pressing "3", you
can press "#" or " * " to scroll through the
settings in ENTRY MODE until "OWN
PASSCODE SET" appears, and then press the
START key to select it.
3(Example)
Enter your fax number (max. of 20 digits) by
pressing the numeric keys. (To insert a space
between digits, press the "#" key. To insert a "+",
press the " * " key.)
4
5(Example: "SHARP")
Flip the Rapid Key overlay down (if it is up), and
enter your name by pressing the appropriate
keys as shown on the following page.
(Maximum of 24 characters.)
6
7Press the STOP key twice to return to the date
and time display.
FUNCTION
5
3
1
5
4
3
2
3
3
START
START
S
P
R
A
H
STOP STOP
2-4 INITIAL SETTINGS

UX5000U-IPEL
YF <P=001>
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ENTERING LETTERS FOR NAMES
Names are programmed by pressing the letter entry keys (if the Rapid Key overlay is
up, first flip it down). To enter a letter, press the key on which the letter is marked. The
letter will appear in the display.
Shift
Press this key once to
change case (press it
again to change back).
Symbols
Press this key repeatedly
until the desired symbol
appears (see the symbol
list below).
Letters
To enter a letter, press the
key on which the letter is
marked.
Space
Press this key to enter
a space.
Cursor right
Press this key to move the
cursor to the right.
Cursor left
Press this key to move the
cursor to the left.
Delete
Press this key to delete the letter
highlighted by the cursor (if the
cursor is to the right of the last
letter entered, it will backspace
and delete the last letter).
Comments:
•• To change one individual letter to another, move the cursor to that letter and enter the
desired letter. The new letter will simply replace the old one.
•• To enter a number as part of a name, press the appropriate numeric key on the telephone
dial keypad.
Symbol list
To enter a symbol from the list below, press the "SP" key repeatedly until the
desired symbol appears. (Note: To enter two symbols in a row, press the ) key
after you enter the first symbol.)
! " # $ % & ’ ( ) + + , - / : ; < = > ? [ ¥ ] ^ _ p { | } ) ( @ .
INITIAL SETTINGS 2-5

UX5000U-IPSD
YF <P=001>
SETTING THE DATE AND TIME
The date and time appear in the display, on reports, at the top of each page you
transmit, and are also used for timer operations. Set the date and time by pressing the
keys on the operation panel as shown below.
♦To correct a mistake, press the STOP key to move the cursor back to the mistake,
and then enter the correct number.
Step Press these keys: Comments
1ENTRY MODE will appear in the display.
2DATE & TIME SET MODE will appear in the
display.
3(Example: January) Enter the month (2 digits: "01" for January, "02"
for February, "12" for December, etc.).
4(Example: the 5th) Enter the day of the month (2 digits: "01" to "31").
5(Example: 1999) Enter the last two digits of the year.
6(Example: 10:25) Enter a 2-digit number for the hour ("01" to "12")
and a 2-digit number for the minute ("00" to "59").
7or Press "
* " to select A.M., or "#" to select P.M.
8The clock will now start.
FUNCTION
3
START
4
0
1
0
5
1
0
2
5
9 9
2-6 INITIAL SETTINGS