Brother MFC-9*970CDW User manual

®
User’s Guide
User’s Guide
PANTONE2728
Advanced User’s Guide
Safety and Legal
Basic User’s Guide

1
Version B
USA/CAN
Not all models are available in all countries.
Please read this booklet before attempting to operate the product, or before attempting any
maintenance. Failure to follow these instructions may result in an increased risk of personal injury
or damage to property, including through fire, electrical shock, burns or suffocation.
Symbols and
conventions used in
the documentation A
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
Note
The illustrations in this guide show the
HL-4150CDN and MFC-9460CDN.
(HL-4150CDN / MFC-9560CDW) In USA:
Please go to the Brother Solutions Center at
http://solutions.brother.com/ and click
Manuals on your model page to download
the other manuals.
Safety and Legal A
(HL-4150CDN / 4570CDW(T) / MFC-9460CDN / 9560CDW / 9970CDW)
Bold Bold typeface identifies specific
keys on the product’s control
panel, on the computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the product.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
WARNING
CAUTION
IMPORTANT
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Improper Setup icons alert you to
devices and operations that are not
compatible with the product.
Hot Surface icons warn you not to
touch product parts that are hot.

2
Compilation and Publication A
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Choosing a location A
Put your product on a flat, level, stable surface that is free of vibration and shocks, such as a desk.
Put the product near a telephone wall jack and a standard grounded AC power outlet. Choose a
location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the
humidity is between 20% to 80% (without condensation).
WARNING
DO NOT expose the product to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture or dust. Doing so may create a risk of an electrical short or fire. It may also
damage the product and/or render it inoperable.
DO NOT place the product near heaters, air conditioners, electrical fan, refrigerators, or water.
Doing so may create the risk of a short circuit or fire, should water come into contact with the
product (including condensation caused by heating/air conditioning/ventilation equipment).
DO NOT place the product near chemicals. Should the chemicals come into contact with the
product, there may be a risk of fire. The chemicals may also cause the product to malfunction
or become discolored.
DO NOT put the product in a location where any slot or opening in the product is obstructed or
blocked. These slots and openings are provided for ventilation. Blocking the product’s
ventilation could create a risk of overheating and/or fire.

3
Instead:
• Keep a gap of roughly 4 in. (100 mm) between the ventilation hole and the wall.
• Place the product on a solid surface, never on a bed, sofa, rug, or other similar soft surface.
• DO NOT place this product near or over a radiator or heater.
• DO NOT place this product in a “built-in” installation unless adequate ventilation is provided.
DO NOT put objects on top of the product. Doing so could increase the risk of overheating
and/or fire should the product malfunction.
DO install your product near an AC power outlet that is easily accessible. In the event of an
emergency, easy access to the plug and outlet will allow you to shut off power to the product
quickly and completely.
Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys.
To avoid the danger of suffocation, keep these bags away from babies and children and dispose
of them properly.
CAUTION
Avoid placing your product in a high-traffic area. If you must place it in a high-traffic area, ensure
that the product is in a safe location where it cannot be accidentally knocked-over, which could
cause injury to you and serious damage to the product. Also ensure that cords are secured so
as not to pose a tripping hazard. DO NOT place this product on an unstable cart, stand, or table.
The product is heavy and may fall, causing injury to you, and serious damage to the product.
DO NOT eat the Silica Pack. Discard immediately.
IMPORTANT
• DO NOT place your product next to devices that contain magnets or generate magnetic fields.
Doing so may interfere with the operation of the product, causing print quality problems.
• DO NOT place your product next to sources of interference, such as speakers or the base units
of non Brother cordless telephones. Doing so may interfere with the operation of the product's
electronic components.
• DO NOT connect your product to an AC power outlet controlled by wall switches or automatic
timers. Disruption of power can delete information from the product's memory.
• DO NOT connect your product to an AC power outlet on the same circuit as large appliances
or other equipment that requires a significant amount of electricity to operate. Operating this
product in conjunction with the other product(s) could create an overvoltage, tripping your
circuit breaker or blowing your fuse.

4
To use the product safely A
Please keep these instructions for later reference and read them before attempting any
maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical
shock, burn or suffocation.
WARNING
ELECTRICAL HAZARDS
Failure to follow the warnings in this section may create the risk of an electrical shock. In
addition, you could create an electrical short, which may create the risk of a fire.
There are high voltage electrodes inside the product. Before you access the inside of the
product, including for routine maintenance such as cleaning, make sure you have unplugged the
telephone line cord first (MFC only) and then the power cord from the AC power outlet, as well
as any telephone (RJ-11) or Ethernet (RJ-45) cables (Network models only) from the product.
Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts.
DO NOT handle the plug with wet hands.
Always make sure the plug is fully inserted. DO NOT use the product or handle the cord if the
cord has become worn or frayed.
DO NOT use this product during an electrical storm.
DO NOT allow this product to come into contact with water. This product should not be used
around standing water including a bathtub, sink, or swimming pool, around appliances
containing water including a refrigerator, or in a wet basement.

5
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure what kind
of power source you have, contact a qualified electrician.
Power Cord Safety:
• This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
• Use only the power cord supplied with this product.
• DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord. DO NOT place this product in a position where the cord is stretched or
strain is otherwise put on the cord. Doing so may cause the cord to become worn or fray.
• If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord. DO NOT exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not
exceed 15 amperes.
• The power cord, including extensions, should be no longer than 16.5 feet (5 meters).
(MFC only)
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
(MFC only)
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a
wet location.

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FIRE HAZARDS
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing
alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire.
Instead, use only a dry, lint-free cloth. See Routine Maintenance in the User's Guide/Basic
User's Guide for more information on how to clean the product.
DO NOT attempt to operate this product with a paper jam or with stray pieces of paper inside
the product. Prolonged contact of the paper with the drum unit could cause a fire.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.
DO NOT use this product in the vicinity of a gas leak or combustible dust.

7
HOT SURFACE
After you have just used the product, some internal parts of the product will be extremely hot.
Wait for the product to cool down before you touch the internal parts of the product.
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high
speed and can pinch or entrap your hand.
Languages on the label may vary depending on your country.

8
• This product is heavy and weighs more than 46.3 lb (21.0 kg) for Printer, and more than
58.4 lb (26.5 kg) for MFC. To prevent injuries when moving or lifting this product, make sure
to use at least two people. Be careful not to pinch your fingers when you set the product back
down.
• If you use a Lower Tray, carry it separately from your product.
(MFC only)
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electrical shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing product, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the product.
SAVE THESE INSTRUCTIONS

9
CAUTION
(MFC-9460CDN / MFC-9560CDW only)
To prevent injuries, be careful not to put your hands on the edge of the product under the
scanner as shown in the illustrations.
(MFC only)
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.