Sharp MX-C380 User manual

Printing
Using the printer function.
Faxing
Using the fax function.
Quick Start GuideQuick Start GuideQuick Start Guide
DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM
Before using the machine
Functions of the machine and
procedures for placing originals and
loading paper.
Copying
Using the copy function.
Scanning
Using the scan function.
System settings
Configuring settings to make
the machine easier to use.
Troubleshooting
Frequently asked questions and
how to clear paper misfeeds.
Keep this manual close at hand for
reference whenever needed.
MODEL: MX-C310
MX-C380
MX-C400
IN JAPAN
K DSC1
E4353FC51
MX-C310/MX-C380/MX-C400 Quick Start Guide

OPERATION MANUALS AND HOW
TO USE THEM
Three printed manuals and a manual in PDF format are provided with the machine.
Printed manuals
Quick Start Guide
(this manual)
Software Setup
Guide
To learn the parts of the machine and how to use them
To load paper
Before using the machine (page 9)
To make a copy
Copying (page 27)
To print a file
Printing (page 59)
To send a fax
Faxing (page 73)
What are the system settings?
System settings (page 121)
Frequently asked questions and how to
clear paper misfeeds
Troubleshooting (page 125)
This manual provides easy-to-
understand explanations of the
functions of the machine in a
single manual.
The explanations in this manual
focus on frequently used
functions. For special functions,
troubleshooting, and detailed
procedures for using the
machine, see the manual in
PDF format.
Explains the procedures for installing the
printer driver and scanner driver.
Please read before
using the machine.
Maintenance &
Safety Guide
Contains important cautionary
information, procedures for cleaning
the machine and replacing supplies,
and machine specifications.
To send a scanned image
To use Internet fax
Scanning (page 97)
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1
Manuals in PDF format
Convenient methods for using the Operation Guide
The first page contains a regular table of contents as well as an "I want to..." table of
contents.
"I want to..." lets you jump to an explanation based on what you want to do. For
example, "I use the copier function often, so I'd like to save paper".
Use either table of contents as appropriate based on what you want to know.
BEFORE USING THE MACHINE
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
SYSTEM SETTINGS
TROUBLESHOOTING
For detailed
information
* To view the Operation Guide in PDF format, Adobe
®
Reader
TM
or Acrobat
®
Reader of Adobe Systems
Incorporated is required. If neither program is installed on your computer, the programs can be
downloaded from the following URL:
http://www.adobe.com/
Detailed explanations of the functions that can be used on the machine are provided in the Operation Guide
in PDF format. The Operation Guide can be downloaded from the Web pages in the machine.
Download the Operation Guide from
the Web pages in the machine.
For the downloading procedure,
see "Downloading the Operation
Guide" (page 4).
The contents of the Operation Guide are as follows:
Operation Guide
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2
CHECKING THE IP ADDRESS
To check the IP address of the machine, print out the all custom setting list
in the system settings.
1Press the [SYSTEM
SETTINGS] key.
2Select the all custom
setting list.
(1) Select the [List Print
(User)] key.
(2) Select the [Print] key to the
right of "All Custom Setting
List".
The IP address is shown in the list
that is printed.
SYSTEM
SETTINGS
OK
OK
BACK
BACK
(1)
(2)
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3
ACCESSING THE WEB SERVER IN
THE MACHINE
When the machine is connected to a network, the machine's built-in Web
server can be accessed from a Web browser on your computer.
Opening the Web pages
Recommended Web browsers
• Internet Explorer: 6.0 or higher (Windows®)
• Netscape Navigator: 9 (Windows®)
• Firefox: 2.0 or higher (Windows®)
• Safari: 1.5 or higher (Macintosh)
The Web page will appear.
The machine settings may require that user authentication be performed in
order to open the Web page. Please ask the administrator of the machine
for the password that is required for user authentication.
Access the Web server in the
machine to open the Web
pages.
Start a Web browser on a
computer that is connected to
the same network as the
machine and enter the IP
address of the machine.
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4
Downloading the Operation Guide
The Operation Guide, which is a more detailed manual, can be downloaded
from the machine's Web pages.
Downloading the Operation
Guide.
(1) Click [Operation Manual
Download] in the menu of the
Web page.
(2) Select the desired language.
(3) Click the [Download] button.
The Operation Guide is downloaded.
(1)
(2)
(3)
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5
TABLE OF CONTENTS
CHECKING THE IP ADDRESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACCESSING THE WEB SERVER IN THE MACHINE . . . . . . . . . . . . . . . . 3
PART NAMES AND FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
OPERATION PANEL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
USING THE OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ITEMS IN THE DISPLAY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
IMAGE CHECK FUNCTION (PREVIEW) . . . . . . . . . . . . . . . . . . . . . . . . . 19
PLACING ORIGINALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CHANGING PAPER IN A TRAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
BASE SCREEN OF COPY MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MAKING COPIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2-SIDED COPYING (Automatic Document Feeder) . . . . . . . . . . . . . . . . 32
COPYING ON SPECIAL PAPER (Bypass Copy) . . . . . . . . . . . . . . . . . . 34
MAKING COLOUR COPIES (Colour Mode) . . . . . . . . . . . . . . . . . . . . . . 37
SELECTING THE EXPOSURE AND IMAGE TYPE . . . . . . . . . . . . . . . . . 39
FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio
Selection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) . . . . . . . . . . . . . 43
INTERRUPTING A COPY RUN (Interrupt Copy) . . . . . . . . . . . . . . . . . . 45
STORING COPY OPERATIONS (Job Programs) . . . . . . . . . . . . . . . . . . 46
SPECIAL MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SELECTING A SPECIAL MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
CONVENIENT COPY FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Before using the machine
Copying
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6
PRINTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
CANCELLING PRINTING (AT THE MACHINE) . . . . . . . . . . . . . . . . . . . . 66
SELECTING PRINT SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
CONVENIENT PRINTER FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . 69
BASE SCREEN OF FAX MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
SENDING A FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
CHANGING THE SIZE OF A FAX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CHANGING THE EXPOSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
CHANGING THE RESOLUTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
STORING A FAX NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
FORWARDING RECEIVED FAXES (Fax Data Forward) . . . . . . . . . . . . 84
CONVENIENT DIALLING METHODS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast
Transmission). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SPECIAL FAX MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SELECTING A SPECIAL MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
CONVENIENT FAX FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printing
Faxing
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NETWORK SCANNER FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
BASE SCREEN OF SCAN MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
CHANGING THE EXPOSURE AND ORIGINAL IMAGE TYPE . . . . . . . 103
CHANGING THE RESOLUTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
CHANGING THE FILE FORMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
STORING A DESTINATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
CONVENIENT TRANSMISSION METHODS . . . . . . . . . . . . . . . . . . . . . 111
SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS
(Broadcast Transmission). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
SPECIAL SCAN MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
SELECTING A SPECIAL MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
CONVENIENT SCANNER FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . 119
SYSTEM SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
REMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Scanning
System settings
Troubleshooting
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Before using the machine
Before using the machine
9
This section provides general information about the
machine, including the names and functions of the parts of
the machine and its peripheral devices, and the procedures
for placing originals and loading paper.
XPART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . . 10
XSUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
XOPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
XUSING THE OPERATION PANEL . . . . . . . . . . . . . . . . . . . 14
XITEMS IN THE DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . 15
XUSER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . . . . 17
XIMAGE CHECK FUNCTION (PREVIEW) . . . . . . . . . . . . . . 19
XPLACING ORIGINALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
XCHANGING PAPER IN A TRAY . . . . . . . . . . . . . . . . . . . . 22
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10
PART NAMES AND FUNCTIONS
(1) Automatic document feeder
This automatically feeds and scans
multiple originals. Both sides of
2-sided originals can be scanned at
once.
(2) Document feeder tray
Place the originals in this tray when
using the automatic document feeder.
(3) Operation panel
(4) Document glass
This is used to scan books and
other originals that cannot be
scanned using the automatic
document feeder.
(5) Finisher*
This can be used to staple output.
(6) Main power switch
This is used to power on the machine.
When using the fax or Internet fax
functions, keep this switch in the
"on" position.
(7) Output tray (centre tray)
Copy jobs and print jobs are
delivered to this tray.
(When a finisher is installed, the
output tray (centre tray) cannot be
used.)
(8) Tray 1
Up to 500 sheets of paper (80 g /m
2
(21 lbs.)) can be loaded in each tray.
(9) Tray2/Tray3/Tray4(500-sheet
paper feed unit is installed)*
This holds paper. Up to 500 sheets
(80 g/m2(21 lbs.)) of paper can be
loaded.
(10) USB connector (type A)
Supports USB 2.0 (Hi-Speed).
This is used to connect a USB
memory or other USB device to the
machine.
*Peripheral device. For more information, see "PERIPHERAL DEVICES" in
"1. BEFORE USING THE MACHINE" in the Operation Guide.
(1) (2) (3) (4)
(8)(5) (9)(6) (7) (10)
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11
(11) Front cover
Open to replace a toner cartridge.
(12) Bypass tray
Special types of paper and
envelopes can be fed from the
bypass tray.
(13) USB connector (B type)
Supports USB 2.0 (Hi-Speed).
A computer can be connected to
this connector to use the machine
as a printer.
(14) LAN connector
Connect the LAN cable to this
connector when the machine is
used on a network.
SUPPLIES
(1) Drum cartridges
This contains the photosensitive
drum that is used to create images
for copying and printing.
(2) Developer cartridges
This contains the developer that is
necessary to transfer the toner to
the paper.
(3) Toner collection container
This collects excess toner that
remains after printing.
(4) Toner cartridges
These contain toner for printing.
When the toner runs out in a
cartridge, the cartridge of the
colour that ran out must be
replaced.
(11) (12) (13)
(14)
(2)(1) (3) (4)
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12
OPERATION PANEL
COPY
PRINT OKBACK
JOB STATUS
SYSTEM
SETTINGS
IMAGE SEND
READY
DATA
DATA
LINE
Sharp OSA shortcut key
Press to display a shortcut to Sharp OSA
(open systems architecture) mode (when the
application communication module is installed).
The custom keys also appear in this screen.
Frequently used settings and functions can be
stored in the custom keys.
[JOB STATUS] key
Press this key to view the job status screen. You
can check the status of jobs and cancel jobs in the
job status screen.
Mode select keys
Press to change the display to print mode, fax /
image send mode, or copy mode.
You can hold down the [COPY] key to check the
total page count and how much toner remains.
Display
Select the displayed
items to perform
various operations.
[OK] key / [BACK] key / Arrow keys
[OK] key
Press to enter a setting that has been selected.
[BACK] key
Press to return to the previous screen level.
Arrow keys
Press to move the selection frame that selects setting keys and
items in the display.
Print mode indicators
READY indicator
Print data can be received
when this indicator is lit.
DATA indicator
This blinks while print data
is being received and lights
steadily while printing is
taking place.
Image send indicators
LINE indicator
This lights up during transmission or reception in fax mode. The indicator
also lights up during transmission in scan mode.
DATA indicator
When a received fax cannot be printed because of a problem such as out of
paper, the indicator blinks. The indicator lights steadily when there is data
that is waiting to be transmitted.
[SYSTEM SETTINGS] key
Press to display the system settings menu
screen. You can configure paper tray and
other settings to suit the needs of your
workplace.
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13
LOGOUT
Numeric keys
Main power indicator
Numeric keys
These are used to enter the number
of copies, fax numbers, and other
numbers.
[LOGOUT] key ( )
When user authentication is enabled,
press this key to log out after using
the machine. When using the fax
function, this key can be pressed to
send tone signals on a pulse dial line.
[#/P] key ( )
Press this key to use a job program
when using the copier function. When
using the fax function, this key can be
used when dialling.
Use this key to copy or scan
an original in colour.
[COLOUR START] key
This indicator lights when the
main power is switched on.
The main power switch is on
the left side of the machine.
[CLEAR] key
Press this key to return
settings such as the
number of copies to "0".
[POWER] key
Use this key to turn
the machine power
on and off.
[CLEAR ALL] key
Press this key to redo an operation
from the beginning.
All settings will be cleared and
operation will return to the initial state.
[STOP] key
Press this key to stop a copy job or scanning
of an original.
Use this key to activate power save mode.
The [POWER SAVE] key blinks when the
machine is in power save mode. This key is
also used to deactivate power save mode.
[POWER SAVE] key
[BLACK & WHITE START] key
Use this key to copy or scan an original in black
and white. This key is also used to send a fax in
fax mode.
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14
USING THE OPERATION PANEL
This section explains the procedures for selecting setting items in the
screen. The base screen of copy mode is used as an example.
SELECTING SETTING ITEMS
The frame that appears in the display is the selection frame.
Move the selection frame to the item that you wish to select and press the
[OK] key.
The selection frame is moved with the arrow keys ( ).
Press the [BACK] key to return to the previous screen level.
OK
BACK
Base screen of copy mode
Selection frame [BACK] key
[OK] key
Arrow keys
When the key is pressed twice
and the [OK] key is pressed…
The "Exposure" settings screen
appears.
When the [BACK] key is pressed
in the "Exposure" settings screen,
you return to the base screen of
copy mode.
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15
ITEMS IN THE DISPLAY
Useful items in the display are explained below.
Messages appear here.
An operation hint appears
here.
Numbers in the format "1/2"
indicate that there are more
items.
These numbers mean
"current screen / total
number of screens".
Settings appear here.
If you press the key when
the selection frame is on the
bottom setting, the next
screen will appear.
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16
Important operations to know
(1) When a checkbox is
selected and the [OK] key is
pressed, a checkmark will
appear to indicate that the
setting is enabled.
(2) can be used to increase
or decrease a value. To make
the value change quickly, hold
down the [OK] key. You can also
select the number display and
change the value with the
numeric keys.
(3) You can select an item such as
"Special Modes" or "Basic
Menu" to return to that screen.
JOB STATUS SCREEN
To show the job status screen, press the [JOB STATUS] key on the
operation panel. You can check the status of a copy job being executed,
data received using the image send function, and other jobs in the job status
screen.
(1)
(2)
(3)
JOB STATUS
To change the jobs that are displayed, change
the mode and status (spool,
reserved/executing, complete).
Jobs are displayed as a list. The jobs appear in
the order that they will be run.
A selected job can be given priority and run
ahead of other jobs, or a job waiting in the
queue can be cancelled.
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17
USER AUTHENTICATION
When user authentication is enabled, you must log in before using the
machine. User authentication is initially disabled.
When you have finished using the machine, log out.
User authentication methods
There are two methods for performing user authentication: login by user
number and login by login name and password. Ask the administrator of the
machine for the information that is required to log in.
For details on user authentication, see "USER AUTHENTICATION" in
"1. BEFORE USING THE MACHINE" in the Operation Guide.
Login by user number
Login by login name and password
This method requires that you log
in by entering your previously
stored user number (5 to 8 digits)
with the numeric keys.
This method requires that you log
in by entering your login name,
password, and the login
destination. Depending on the
authentication settings, it may also
be necessary to enter your e-mail
address.
OK
BACK
OK
BACK
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18
Logging out
When you have finished using the machine, log out. Logging out prevents
unauthorised use of the machine.
How to log out
You can log out from any mode of the machine by pressing the [LOGOUT]
key ( ).
However, note that the [LOGOUT] key ( ) cannot be used to log out
when a fax number is being entered in fax mode, as the [LOGOUT] key
( ) functions as a numeric key at this time.
If a preset duration of time elapses after the machine is last used, the auto
clear function will activate. When auto clear activates, logout automatically
takes place.
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