
Certifications
Order Codes:
ETSI EN300 220-V2.4.1
ETSI EN301-489-3 V1.4.1
ETSI EN301-489-1 V1.9.2
IEC 60950-1:2005 + A1:2009
ICASA TA-2017/1846
1 Channel Receiver:
150m Code-hopping
RX1-150
What to do if you suspect your remote is false triggering
If you have experienced the strange
phenomena of finding your gate or garage
door been open sometime in the middle
of the night and suspect that it may be the
remote control false triggering, please follow
the below steps to identify what the cause
may be. This will help solve the mystery and
prevent any further disruptions.
Step1: Open up all the remote controls, as
in unscrew the housings and remove the
board completely out the housing. Once you
have done this, carefully inspect each remote
board making sure that you do not have any
moisture / water / corrosion / loose parts,
broken / sticky or collapsed buttons. Also
check for heavy wear and tear on the casing
as the remote may have been stood on or
dropped from a height and could be cracked.
Step 2: Open the housing of the remote
control’s receiver device. This is the
device that is connected to the gate or garage
door motor. This device receives the signals
from the remote control and is usually a small
black box with a wire antennae or a larger
white box with a screw-on whip antennae.
Once you have opened the receiver device,
check for any moisture on the board, ants
nesting, damaged components or loose wires.
Also please check if the board has a QC date
code label. If your receiver is more than 7
years old, please look at upgrading the device
as it may have components that are not
working correctly anymore.
Step 3: Open the Gate or Garage door motor
housing and inspect the electronic board
making sure that no insects are nesting on
the board, moisture or water is present and
that the board is clean dust free and looks
undamaged.
Step 4: Default the Receiver. Please follow the
applicable Defaulting instructions according to
the model receiver you have installed.
In most instances you need to remove all the
jumpers off the board and press and hold
the LEARN button down for 20 seconds.
For models older than 5 years, revert to the
manual.
Step 5: Relearn in the Remote controls
making sure that they were inspected first on
Step 1. Also do this part carefully making sure
that no stray signals from other remotes are
accidentally learnt in. Once you have followed
all the steps above, monitor your system.
If you experience further problems, please
contact us for advice.