Shure Rmce-tw1 User manual

RMCE-TW1

Shure True Wireless Secure Fit Adapters

The Shure True Wireless Secure Fit Adapters and earphone user guide.

Version: 2.1 (2022-A)

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Table of Contents
RMCE-TW1   Shure True Wireless Secure Fit Adapters 3
Important Safety Information 3
ShurePlus™ PLAY Mobile Listening App 3
Fit 3
Power and Pair 4
Earphone Charging 5
Case Charging 6
LED indicators 7
Button Functions 7
Call Functions 9
Troubleshooting 9
Reset paired devices list 9
To keep them sounding their best... 10
Accessories 10
Furnished Accessories 10
Replacement Parts 10
Detachable Adapters 10
Specifications 11
SAFETY PRECAUTIONS 12
WARNING FOR ALL EARPHONES! 13
SAFETY PRECAUTIONS 13
WARNING 13
CAUTION 13
IMPORTANT SAFETY INSTRUCTIONS 14
For Products That Use Bluetooth 14
Information to the user 14
Certifications 16
LIMITED WARRANTY 17
FOR ORIGINAL PURCHASES IN AUSTRALIA ONLY 18
Service Centers 18
In North America: 19
Custom Earphone Sleeves 19
Inserts d’écouteur sur mesure 19
Manguitos personalizados para auriculares 19
ShurePlus™ PLAY Mobile Listening App 20
General Description 20
Sound Profile 20
Environment mode 20
PausePlus 21
Button Controls 21
Prompts & Tones 22
Create Custom Presets 23
Use Screen Orientation to Adjust EQ 23
Preset Modes 24
Updating the Firmware for Shure AONIC products 24

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RMCE-TW1

Shure True Wireless Secure Fit Adapters

Important Safety Information

Before using this product, please read the warnings and safety instructions: SAFETY PRECAUTIONS

ShurePlus PLAY Mobile Listening App

Unlock the full potential of your listening experience: more info here

Fit

Select your sleeve

Install

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Press firmly into ear

They should fit like earplugs

Power and Pair

Right earphone: HOLD five seconds until you hear "Bluetooth Pairing Mode"

Left earphone: HOLD two seconds to power on

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3. Select SHURE TW1 from your device

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Earphone Charging

RED when charging, GREEN when fully charged.

Case Charging

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Charging Case Battery Life

Press to display the number of times the case can charge the earphones

LED indicators

Adapter LEDs

Bluetooth pairing Alternating red and blue

Bluetooth connected Blue for 2 seconds, then off

Bluetooth connection lost Slow blinking blue

Low battery Slow blinking red

Button Functions

Power on

Press and hold until you hear "Power on".

You must power on both earphones.

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Power off

Press and hold the button on either adapter until you hear

“Power off”. The other adapter automatically turns off.

Tip: Placing the earphones back in the case automatically

powers them off.

Pair Bluetooth

While powered on: Press and hold the button on the right (R)

adapter for about 5 seconds until you hear "Bluetooth pairing

mode".

Play/Pause

Press once

Environment mode On/Off

Press 2 times quickly

Activate voice assistant

Triple press

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Call Functions

IMPORTANT: Call audio only heard in the right earphone.

Troubleshooting

If you only hear sound from the right side, when listening to audio (other than a telephone call):

Pause the audio for 5-10 seconds to activate Standby mode (timing depends on which app you are using).

Press play. The audio should be heard in both earphones for the rest of the use session.

Another option:

Enable Environment mode with a double press.

Disable Environment mode with double press. This resets the audio, enabling both adapters.

To avoid this situation:

When pairing:

Begin pairing mode with the right adapter.

Select "Shure TW1" in the Bluetooth device list.

Power on the left adapter.

Already paired: power them both on at the same time

Reset paired devices list

You may find it necessary to reset the True Wireless adapters.

Place adapters in charging case.

Ensure that the charging case LED is red. If not, remove the adapters from the case and power them on for several

minutes before starting the process again.

Press and hold both buttons, 7 seconds.

The adapters reset.

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To keep them sounding their best...

Clean regularly to remove debris and deposits.

Contact Shure Service and Repair to replace damaged product. Simply detach and return the broken earpiece for easy re

placement.

Visit http://www.shure.com/earphones for replacement parts and important instructions on cleaning and maintenance.

Accessories

Furnished Accessories

MMCX TRUE WIRELESS REPL CHARGING CASE RMCE-TW1-CASE

REPL USB-C to USB-A CABLE 1M RPH-CABLE-USB

Replacement Parts

LEFT MMCX TRUE WIRELESS REPLACEMENT RMCE-TW1-LEFT

RIGHT MMCX TRUE WIRELESS REPLACEMENT RMCE-TW1-RIGHT

Detachable Adapters

Earphones and adapters are interchangeable and replaceable. The connector fits tightly, and may require moderate pressure

to pull apart. Take special care to prevent damage to the earphone or adapter. When reconnecting, listen for a click.

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Do not use pliers or other tools.

Do not pull on the adapter or put any pressure on the ear

phone nozzle.

Grasp the connector and earphone as close as possible to

where they join.

Pull straight apart. If you pull at an angle, the connector

will not detach.

Specifications

Secure Fit Adapters

Frequency

2402 to 2480 MHz

Modulation Type

GFSK, π/4DQPSK, 8DPSK

RF Output Power

1.18 dBm EIRP (Left), 1.99 dBm EIRP (Right )

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Antenna Type

Integral antenna

Antenna Gain

-4.32 dBi (Left), -2.73 dBi (Right )

Supported Codecs

Qualcomm aptX , SBC, AAC

Working Range

10 m

Operating Temperature

0°C to 45°C (32°F to 113°F)

Charging Temperature Range

0°C to 45°C (32°F to 113°F)

Storage Temperature

-10°C to 35°C (14°F to 95°F)

SE215 Earphone

Transducer Type

Single Dynamic MicroDriver

Sensitivity

at 1 kHz

107 dB SPL/mW

Impedance

at 1 kHz

20 Ω

Noise Attenuation

up to 37 dB

Frequency Range

21 Hz–17.5 kHz

Input Connector

MMCX connectors

Net Weight

20.8 g (.7 oz.)

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SAFETY PRECAUTIONS

Before using this product, please read and save the enclosed warnings and safety instructions.

WARNING FOR ALL EARPHONES!

Use, clean, and maintain earphones according to manufacturer’s instructions.

SAFETY PRECAUTIONS

The possible results of incorrect use are marked by one of the two symbols—"WARNING" and "CAUTION"—depending on the

imminence of the danger and the severity of the damage.

WARNING: Ignoring these warnings may cause severe injury or death as a result of incorrect op

eration.

CAUTION: Ignoring these cautions may cause moderate injury or property damage as a result of

incorrect operation.

WARNING

If water or other foreign objects enter the inside of the device, fire or electric shock may result.

Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.

Do not use when a failure to hear your surroundings could be dangerous, such as while driving, or when biking, walking,

or jogging where traffic is present and accidents could occur.

Keep this product and its accessories out of reach of children. Handling or use by children may pose a risk of death or se

rious injury. Contains small parts and cords that may pose risk of choking or strangulation.

Prior to inserting the earphone, always recheck the sleeve to make sure it is firmly attached to the nozzle to decrease the

risk of sleeves detaching from the nozzle and becoming lodged in your ear. If a sleeve becomes lodged in your ear, seek

professional medical assistance to remove the sleeve.

Stop using the earphones and consult a medical professional if you experience irritation, excessive wax buildup, or other

discomfort.

CAUTION

Never disassemble or modify the device, as failures may result.

Do not subject to extreme force and do not pull on the cable or failures may result.

Keep the earphone dry and avoid exposure to extreme temperatures and humidity.

If you are currently receiving ear treatment, consult your physician before using this device.

High sound pressure

Hearing damage risk

To prevent possible hearing damage, do not listen at high volume levels for long periods.

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10.

11.

12.

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IMPORTANT SAFETY INSTRUCTIONS

READ these instructions.

KEEP these instructions.

HEED all warnings.

FOLLOW all instructions.

DO NOT use this apparatus near water.

CLEAN ONLY with dry cloth.

DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions.

DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampli

fiers) that produce heat.

DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one

wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third

prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace

ment of the obsolete outlet.

PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the

point where they exit from the apparatus.

ONLY USE attachments/accessories specified by the manufacturer.

USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a

cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

UNPLUG this apparatus during lightning storms or when unused for long periods of time.

For Products That Use Bluetooth

WARNING

Follow instructions from manufacturer.

Product battery may explode or release toxic materials. Risk of fire or burns. Do not open, crush, modify, disassemble,

heat above 140°F (60°C), or incinerate.

Attention should be drawn to the environmental aspects of battery disposal.

Product shall not be exposed to excessive heat such as sunshine, fire, or the like.

Do NOT make unauthorized alterations to this product.

CAUTION

Follow applicable laws regarding mobile phone and headphone use while driving.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical de

vice.

Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like

Batteries (battery pack or batteries installed) shall not be crushed or cut

Batteries (battery pack or batteries installed) shall not be subjected to extremely low air pressure

Risk of fire or explosion if the battery is replaced by an incorrect type

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Information to the user

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa

tion. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will

not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow

the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter. The portable device is designed to meet the requirements for exposure to

radio waves established by the Federal Communications Commission (USA). These requirements set a SAR limit of 1.6 W/kg

averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use

when properly worn on the head.

This equipment should be installed and operated with minimum distance 0 cm between the radiator and your head.

This device contains licenceexempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Develop

ment Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.

This device must accept any interference, including interference that may cause undesired operation of the device.

L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et

Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux

conditions suivantes :

L’appareil ne doit pas produire de brouillage;

L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le

fonctionnement.

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment could

be installed and operated with minimum distance 0 cm between the radiator and your body. End user must follow the specific

operating instructions for satisfying RF exposure compliance. This transmitter must not be colocated or operating in conjunc

tion with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These require

ments set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard dur

ing product certification for use when properly worn on the head.

Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé.

Cet équipement peutêtre installé et utilisé avec une distance minimale de 0 cm entre le radiateur et votre corps. L’utilisateur fi

nal doit suivre les instructions spécifiques pour satisfaire les normes. Cet émetteur ne doit pas être co-implanté ou fonctionner

en conjonction avec toute autre antenne ou transmetteur.

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Le dispositif portatif est conçu pour répondre aux exigences d’exposition aux ondes radio établie par le développement én

ergétique DURABLE. Ces exigences un SAR limite de 1,6 W/kg enmoyenne pour un gramme de tissu. La valeur SAR la plus

élevée signalée envertu de cette norme lors de la certification de produit à utiliser lorsqu’il est correctement porté sur la tête.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC per

formance.

Environmentally friendly disposal

Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The

disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the

appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valu

able raw materials and the treatment of toxic substances.

Certifications

Visit http://www.shure.com/earphones for the latest regulatory and compliance information.

Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC per

formance.

This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking.

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter

must not be co-located or operating in conjunction with any other antenna or transmitter.

Cet équipement est conforme aux limites d'exposition aux radiations IC CNR102 établies pour un environnement non con

trôlé. Cet émetteur ne doit pas être situé au même endroit ou fonctionner avec une autre antenne ou un autre émetteur.

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la

norme NMB-003 du Canada.

CE Notice: Hereby, Shure Incorporated declares that this product with CE Marking has been determined to be in compliance

with European Union requirements. The full text of the EU declaration of conformity is available at the following site: https://

www.shure.com/en-EU/support/declarations-of-conformity.

Authorized European representative:

Shure Europe GmbH

Department: Global Compliance

Jakob-Dieffenbacher-Str. 12

75031 Eppingen, Germany

Phone: +49-7262-92 49 0

Fax: +49-7262-92 49 11 4

Email: [email protected]

低功率射頻器材技術規範

取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅

自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻器材之使用

不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並

改善至無干擾時方得繼續使用。前述合法通信，指依電信管理法規定作業之

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無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻

射性電機設備之干擾。

The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks

by Shure Incorporated is under license. Other trademarks and trade names are those of their respective owners.

Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark

of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

LIMITED WARRANTY

Shure Incorporated (“Shure”) hereby warrants to the original consumer purchaser only that, except as otherwise specified be

low, this product will be free in normal use of any defects in materials and workmanship for a period of two (2) years from the

consumer’s original date of purchase directly from Shure or from a Shureauthorized reseller.

Any rechargeable batteries contained in or packaged with this product are so warranted for a period of one (1) year from the

consumer’s original date of purchase. However, rechargeable batteries are consumable and their capacity will be reduced over

time based on temperature, amount of time in storage, charging cycles, and other factors; hence reduction in battery capacity

does not constitute a defect in material or workmanship.

At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be

valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase re

ceipt directly from Shure or from a Shureauthorized reseller. If Shure elects to replace the defective product, then Shure re

serves the right to replace the defective product with another product of the same model or a model of at least comparable

quality and features in Shure’s sole determination.

If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it with proof of

purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below.

Outside of the United States, return the product to your dealer or Authorized Service Center. Addresses are listed on

www.Shure.com or can be obtained by contacting Shure at the address listed below.

This warranty is not transferable. This warranty does not apply in cases of abuse or misuse of the product, use contrary to

Shure’s instruction, ordinary wear and tear, an act of God, negligent use, purchase from a party other than Shure or a Shure

authorized reseller, unauthorized repair, or modification of the product.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DIS

CLAIMED TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS AND, TO THE EXTENT NOT PERMITTED, ARE

HEREBY LIMITED TO THE DURATION AND TERMS OF THIS WARRANTY. SHURE ALSO HEREBY DISCLAIMS ALL

LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or conse

quential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may

have other rights which vary from state to state.

This warranty does not restrict the rights of the consumer mandated under applicable laws.

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THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THIS PROD

UCT, EXCEPT THAT ANY SOFTWARE CONTAINED IN OR PACKAGED WITH THIS PRODUCT IS EXCLUDED FROM THIS

WARRANTY AND INSTEAD SHALL BE COVERED BY THE WARRANTY, IF ANY, PROVIDED IN SHURE’S END USER LI

CENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE.

FOR ORIGINAL PURCHASES IN AUSTRALIA ONLY

LIMITED WARRANTY AGAINST DEFECTS

Shure Incorporated ("Shure") hereby warrants to the original consumer purchaser in Australia only that, except as otherwise

specified below, this product will be free in normal use of any defects in materials and workmanship for a period of two (2)

years from the consumer's original date of purchase directly from Shure or from a Shure-authorized reseller.

Any rechargeable batteries contained in or packaged with this product are so warranted for a period of one (1) year from the

consumer’s original date of purchase. However, rechargeable batteries are consumable and their capacity will be reduced over

time based on temperature, amount of time in storage, charging cycles, and other factors; hence reduction in battery capacity

does not constitute a defect in material or workmanship.

At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be

valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase re

ceipt directly from Shure or from a Shureauthorized reseller. If Shure elects to replace the defective product, then Shure re

serves the right to replace the defective product with another product of the same model or a model of at least comparable

quality and features in Shure's sole determination.