Shure RMCE-TW1 User manual

RMCE-TW1
Shure True Wireless Secure Fit Adapters
The Shure True Wireless Secure Fit Adapters and earphone user guide.
Version: 2.1 (2022-A)

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Table of Contents
RMCE-TW1 Shure True Wireless Secure Fit Adapters 3
Important Safety Information 3
ShurePlus™ PLAY Mobile Listening App 3
Fit 3
Power and Pair 4
Earphone Charging 5
Case Charging 6
LED indicators 7
Button Functions 7
Call Functions 9
Troubleshooting 9
Reset paired devices list 9
To keep them sounding their best... 10
Accessories 10
Furnished Accessories 10
Replacement Parts 10
Detachable Adapters 10
Specifications 11
SAFETY PRECAUTIONS 12
WARNING FOR ALL EARPHONES! 13
SAFETY PRECAUTIONS 13
WARNING 13
CAUTION 13
IMPORTANT SAFETY INSTRUCTIONS 14
For Products That Use Bluetooth 14
Information to the user 14
Certifications 16
LIMITED WARRANTY 17
FOR ORIGINAL PURCHASES IN AUSTRALIA ONLY 18
Service Centers 18
In North America: 19
Custom Earphone Sleeves 19
Inserts d’écouteur sur mesure 19
Manguitos personalizados para auriculares 19
ShurePlus™ PLAY Mobile Listening App 20
General Description 20
Sound Profile 20
Environment mode 20
PausePlus 21
Button Controls 21
Prompts & Tones 22
Create Custom Presets 23
Use Screen Orientation to Adjust EQ 23
Preset Modes 24
Updating the Firmware for Shure AONIC products 24

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RMCE-TW1
Shure True Wireless Secure Fit Adapters
Important Safety Information
Before using this product, please read the warnings and safety instructions: SAFETY PRECAUTIONS
ShurePlus PLAY Mobile Listening App
Unlock the full potential of your listening experience: more info here
Fit
Select your sleeve
Install
™

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1.
2.
Press firmly into ear
They should fit like earplugs
Power and Pair
Right earphone: HOLD five seconds until you hear "Bluetooth Pairing Mode"
Left earphone: HOLD two seconds to power on

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3. Select SHURE TW1 from your device

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Earphone Charging
Earphone Charging
RED when charging, GREEN when fully charged.
Case Charging
Case Charging

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Charging Case Battery Life
Press to display the number of times the case can charge the earphones
LED indicators
Adapter LEDs
Bluetooth pairing Alternating red and blue
Bluetooth connected Blue for 2 seconds, then off
Bluetooth connection lost Slow blinking blue
Low battery Slow blinking red
Button Functions
Power on
Press and hold until you hear "Power on".
You must power on both earphones.

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Power off
Press and hold the button on either adapter until you hear
“Power off”. The other adapter automatically turns off.
Tip: Placing the earphones back in the case automatically
powers them off.
Pair Bluetooth
While powered on: Press and hold the button on the right (R)
adapter for about 5 seconds until you hear "Bluetooth pairing
mode".
Play/Pause
Press once
Environment mode On/Off
Press 2 times quickly
Activate voice assistant
Triple press

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Call Functions
IMPORTANT: Call audio only heard in the right earphone.
Troubleshooting
If you only hear sound from the right side, when listening to audio (other than a telephone call):
Pause the audio for 5-10 seconds to activate Standby mode (timing depends on which app you are using).
Press play. The audio should be heard in both earphones for the rest of the use session.
Another option:
Enable Environment mode with a double press.
Disable Environment mode with double press. This resets the audio, enabling both adapters.
To avoid this situation:
When pairing:
Begin pairing mode with the right adapter.
Select "Shure TW1" in the Bluetooth device list.
Power on the left adapter.
Already paired: power them both on at the same time
Reset paired devices list
You may find it necessary to reset the True Wireless adapters.
Place adapters in charging case.
Ensure that the charging case LED is red. If not, remove the adapters from the case and power them on for several
minutes before starting the process again.
Press and hold both buttons, 7 seconds.
The adapters reset.

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To keep them sounding their best...
Clean regularly to remove debris and deposits.
Contact Shure Service and Repair to replace damaged product. Simply detach and return the broken earpiece for easy re
placement.
Visit http://www.shure.com/earphones for replacement parts and important instructions on cleaning and maintenance.
Accessories
Furnished Accessories
MMCX TRUE WIRELESS REPL CHARGING CASE RMCE-TW1-CASE
REPL USB-C to USB-A CABLE 1M RPH-CABLE-USB
Replacement Parts
LEFT MMCX TRUE WIRELESS REPLACEMENT RMCE-TW1-LEFT
RIGHT MMCX TRUE WIRELESS REPLACEMENT RMCE-TW1-RIGHT
Detachable Adapters
Earphones and adapters are interchangeable and replaceable. The connector fits tightly, and may require moderate pressure
to pull apart. Take special care to prevent damage to the earphone or adapter. When reconnecting, listen for a click.