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  9. Shuttle Kiosk K21 Series User manual

Shuttle Kiosk K21 Series User manual

Kiosk K21 Series
󶕙󱔅󲄿󴻷󶻽󲤽󱔉󶮯
Quick Start Guide 󲈛󵉏󱞃󳝘󲔷󱖇
󰆌󳝒󱛱󶚗󶻵
Copyright © 2021, Shuttle Corporation. All Rights Reserved
󰆌󶗶󶻃󱎗󶛱󳒙
󰆌󲒃󵞻󷃩󵞹
K21RK01 / K21WL01 (x1)
For safety reasons, please ensure that the power cord is disconnected before opening the
case. Do not attempt to open the system unless by authorized qualified personnel.
󱨪󲟬󱶹󱎘󴈳󵏿󲒃󵞻󲲏󳷡󲡲󴳻󱍸󲔄󵢔󵤫󳃀󴀊󰆎󱐷󱔯󴐚󴩼󲒃󵞻󲲏󳷡󲇵󵤰󳿃󲖸󲴺󳢴󱸸󲮝󱃪󱜑󲟩󴌭󲒃󵞻󲲏󳷡󰆎
!
1. Insert the key into the lockhole at the rear case and turn it clockwise to open the front panel.
󶉥󵚠󱕉󲘂󱎕󶥍󳷡󶞱󶳝󶸇󱀺󳢴󷂼󱶄󳍦󶞱󵨶󲡲󵐍󶢩󵅹󱄕󲒃󵞻󱑽󵦒󲦯󰆎
1. Power switch
󵤫󳃀󵞻󵠌󲔹󵑅
2. Rear case
󲆼󴋼󴛻
3. Cable hole
󵣶󴀊󱶄
4. Connector for wifi antennas
󱭙󴀊󵉓󲗕󱨐
5. Thermal vent
󲞓󳏡󱶄
6. Webcam
󳿢󵀟󲝍󲆡󲲏
7. 21” Touch display
󴰨󲗗󵪟󳭪󱢘
8. Release button
󵏻󲝮󲔹󵑅
9. Receipt printer
󲠾󳽠󱖠󴪘󲲏
10. NFC RFID reader
󲍏󲏹󴶰󱖑󲲏
11. Speakers
󲘊󴊢󱢘
12. Barcode scanner
󲫍󳫬󲖳󲗿󱢘
13. Front panel’s lockhole
󱑽󵦒󲦯󵗆󱶄
14. IC card reader
󲢦󳑷󴶰󱖑󲲏
15. Counter mount (optional)
󱘠󵦒󱶹󴬍󵊨󵍽
󰆌󲤤󶡊󶩏󲍏󶘌󶰁
2. Close the front panel in reverse
order and remove the key.
󷃩󵞹󱑽󵦒󲦯󱁖󳝘󵚠󱕉󱄕󱗽󶢡󱙁󱀺󷂼
󱁖󲔄󱀻󵚠󱕉󰆎
a
b
c
Unlock
󴰓󵗆
Clockwise
󵨶󲡲󵐍
b c
Lock
󱀺󵗆
Counter-
clockwise
󵈶󲡲󵐍
d
Do not touch the print head thermal elements. The print head becomes very hot just after
printing and is very dangerous. Be sure to allow the print head to cool down (after printing)
before cleaning it. Also, be sure to turn off the rinter power before cleaning the print head.
󴳻󱔯󴰨󲚨󱑇󱖠󵩝󳢴󳏡󲍏󱍳󱄦󰆎󱥘󳿃󵉾󱑇󱖠󱁻󲆼󱑇󱖠󵩝󴶺󲇇󵦎󲁨󳢴󳏡󱁄󱕱󱐶󱖡󵣚󰆎󱥘󲋘󴮱󵉢󴩼󳀵󳆄󱁻󱑽
󴳻󳫪󴲽󳾖󱶳󱀰󲷥󲡲󵟃󴷃󱶳󳃛󲃖󵡽󱀻󱆶󰆎󱘖󱭆󱥘󵉢󴩼󳀵󳆄󱁻󱑽󱂏󱀰󱷊󴮱󳫪󴲽󱸷󱖠󴪘󲲏󳢴󵤫󳃀󵠌󵞹󰆎
!
1. As shown, use the key to push the release button to open the printer cover.
󱮲󱥆󶠖󳭪󱆯󳝘󵚠󱕉󶠰󱀻󷂋󶢇󶠰󵑅󱄕󲒃󵞻󶘉󶺣󶥍󵞰󶸇󰆎
2. Remove the used paper roll from the paper tray and load the new paper roll.
Make sure that a few inches of the paper is extended over the cover edge.
󳰫󵢔󶰁󶗽󱀺󱒙󷅷󳢴󶰁󶠹󱁖󶻃󱎕󶢟󳢴󶰁󶠹󰆎󶽋󵩀󶫂󶝧󶵿󱘻󳢴󶰁󶞞󶾒󶛕󶞏󱅨󱐪󱆶󶗙󱀺󶸇󳢴󷁐󶱎󰆎
3. Close the printer cover. Tear the excess paper across the tear bar.
󷃩󱀺󶘉󶺣󶥍󵞰󶸇󲛅󲖹󱭊󷅷󶚗󵥢󳢴󶰁󶞞󰆎
The product’s colour and specifications may vary from the actually shipping product.
Should any accessories be required, please contact Shuttle or your relevant supplier.
󱐪󴻘󲲏󳱞󵩿󴒢󱗺󴮿󲩬󵍽󱋉󱄕󱸖󵣋󱐪󴻘󲲏󳱞󳋪󳃆󰆎󱮲󲧌󵤰󴮱󱄫󱆅󵍽󱄦󴳻󳤤󲗕󲽭󴲒󲑆󳞦󱥠󱇋󲏹󱝶󰆎
i
Roll Paper Partition (x1)
󳽉󲖢󵣄󲦯
Magnetic Keychain (x1)
󳫱󵙥󵚠󱕉󱤸
The key to the case rear door. (x2)
󲲏󳷡󲆼󴋼󵞰󳢴󵚠󱕉
The key to the printer cover. (x3)
󱖠󴪘󲲏󴛻󳢴󵚠󱕉

58mm thermal paper partition installation.
Paper roll width 80mm / 58mm selectable.
󶩏󲍏󶰁󶠹󵣄󲦯󶛙󶻃󰆎
󶰁󶠹󶜉󶝲󱘟󷁄󶡫󰆎
58mm paper roll only
󱋵󵊙󳝘󲟬󳽉󲖢
Make sure the paper roll
is loaded in the direction.
󴳻󳫪󴲽󲋘󳢴󳽉󱖧󲡟󱄕
󲶓󳫪󳢴󲟩󱙁󴆞󱎕󰆎
b
Release button
󵏻󲝮󲔹󵑅
a
c
d
5
7
6
8
9
13
11
14
10
12
11
24
3
5
1
15
Front panel
󱑽󵦒󲦯
d
Lockhole
󵗆󱶄
Rear case
󲆼󴋼󴛻
a
Lockhole
󵗆󱶄
Front panel
󱑽󵦒󲦯
e
Cut the paper neatly.
󲂣󲞤󱥠󱐷󶅺󳽉󵦒
󰆌󶈶󶱉󶛙󶻃󷁄󷁦
Take the antennas out of the accessory box.
Screw the included antennas on the appropriate
connector at the rear case.
Make sure it is aligned vertically or horizontally
to achieve the best possible signal reception.
󲇎󷁦󱄦󳤂󱁝󱘆󱐪󶈶󶱉󰆎󶉥󷄅󵡴󳢴󶈶󶱉󲜠󶱅󶗙
󶥍󳷡󶞱󶳝󶸇󱀺󳤨󶠂󳢴󷀛󶡀󱨐󱀺󰆎󶭉󱈍󶛕󱸽󶧦
󱂶󶙧󶬝󲑆󲹤󲂣󶢡󱙁󱄕󷀱󶗙󶣟󱆣󳢴󶖆󶹭󶡀󶢄󰆎
󰆌󵞻󱞏󶯰󶰦󵤫󳃀
1. Connect the power cord to a wall outlet.
󶉥󵤫󳃀󶱉󷀛󶡀󶗙󶎉󱀺󲘂󶝳󰆎
2. Place the magnetic keychain against the
power switch for 1 seconds and remove it,
then the power status LED will start to blink
for 2 seconds and turn on the system.
Repeat the steps above to turn off the system.
󶉥󶭌󵙥󵚠󱕉󶙞󵦐󶿶󵤫󳃀󵞻󷃩󱀺󳰂󷃐
󱁖󳰫󵞻󶛕󳍦󶞱󵤫󳃀󳓰󶟦󲔷󳭪󳏸󶉥󵞻
󶚲󵞳󶩛󳰂󷃐󱁖󱞏󱔅󶯰󶰦󰆎
󵏽󶻐󱀺󶿾󶥮󷆢󱄕󷃩󵞹󶯰󶰦󰆎
1
2
󰆌󶘘󵦒󱚼󲒺󲑻󶛙󶻃󷁄󷁦
1. As shown, install the counter mount and secure with the four screws.
󱮲󱥆󶠖󳭪󶛙󶻃󶘘󵦒󱁖󷂼󱀺󶙜󵩶󶺍󶰧󱤪󶛡󰆎
Counter Mount 100 x 100 mm
Screws M6 x 12L * 4pcs
󶘘󵦒󶛙󶻃󶗃󵐀
󶺍󶰧󵩶
2
1
󰆌󱮲󱆅󱆯󳝘󴰨󶡁󴧒󶝟
The touch of your finger replaces the input devices
and is all you need to operate the Kiosk.
󱞏󱔅󶕔󶞱󱘚󵤰󳝘󲑻󲔷󱘆󱄓󱀰󶵀󳢴󳄁󷈤󶧜󲱉
󵅅󴰨󴧒󶝟󱆯󳝘󶘊󱘟󰆎
Cleaning the screen: Turn off the
system and disconnect all cables.
Use a cleaning cloth which is soft,
lint-free and a little damp to gently
wipe the screen surface. Do not
spray liquids directly onto the device.
󳀵󳆄󴧒󲂅󵠌󵞹󳼫󳾡󱁖󱁄󱸷󲑰󲤹󳢴󵤫󳃀
󴶺󱬃󱢘󲔄󵢔󰆎
󱆯󳝘󲇞󳈅󳢴󳀵󳆄󲀳󲑆󲨄󵄏󱁄󱀽󴾧󳾘󲸋
󳢴󲀳󲟉󵅅󵅅󱥠󲔝󴧒󲂅󳢴󴪘󵦒󰆎
󱀽󴮱󳤤󲗕󱥠󱢤󳊁󲿢󵴄󱥘󴧒󲂅󳢴󴪘󵦒󰆎
!
Connector for wifi antennas
󱭙󴀊󵉓󲗕󱨐
1
󱘺󲗋󶢢󶎉󱀺󷁄󷁦
The standard VESA openings show where an arm / wall
mount kit which is available separately can be attached.
󳵖󱘸󲱉󶧦󴮿󲩬󱘟󱄕󶉥󲋘󶠖󴼬󴻧󳢴
󶚍󶴡󲝟󲧦󵅅󷆷󶛙󶻃󶗙󲱉󶧦󶺍󱶄󱁝󰆎
The K21 series can be wall-mounted
using a VESA compatible 100 x 100 mm
wall / arm bracket.
The maximum load capacity is 25 kg

󱘟󱆯󳝘󴐷󱎬󱷩󳢴
󱫱󴏲󲝟󲧦󵉢󴩼󱫱󲗋󲄿󱶹󴬍󰆎
󲤰󱭗󴻐󵄹󴌭󱓋󳋪󱋵󵊙󱘸󱥘󳢴󵴈󲃖󱶹󴬍󰆎
Le Série K21 peut être fixé au mur ou à un
bras à l’aide d’un support VESA 100 x 100 mm.
Le support doit être conçu pour une charge
d’au moins 25 kg et ne doit pas être situé à
plus de 2 m de hauteur.
!
Screws M6 x 12L * 4pcs
󴧪󳾢󵩶
Pole mount (optional)
󲪯󲄿󲃅󲃗󵊨󵍽
󲒺󲑻
2
a
c
bb
󵤫󳃀󴀊󵊨󵍽
1. 100-240V, 50-60Hz, 1.5A for System
2. 100-240V, 50-60Hz, 1.6A for Print
2. As shown, install the left and right (a, b)
handles on the both sides of rear case
and secure with the four screws.
Gently push the four rubber cover into the four screw holes until it properly sits in place.
󱮲󱥆󲑰󳭪󱸷󲀖󱘣󲒺󲑻󱶹󴬍󱥘󲲏󳷡󲆼󴋼󴛻󳢴󱎙󱊤󱁖󵗆󱀺󱤋󵩶󴧪󳾢󱤪󱷊󰆎
󵅅󱬃󱤋󱈻󲲑󴏐󴛻󲟬󱤋󱈻󴧪󳾢󱶄󱁝󳤤󴐣󱎦󲶓󳫪󱹡󱅽󰆎
If you want to move the Kiosk, please use the left and right (a, b) handles on the machine and
the handle (c) on the pole base to assist in the operation. Do not pull the white front frame parts
!
to avoid structural damage caused by uneven force on the left and right sides of the Kiosk.
󲵢󳰫󱔅󴳻󱑙󳝘󲲏󱘠󱀺󳢴󲀖󱘣󲒺󲑻󱗺󲪯󲄿󶝬󶝳󱀺󳢴󲒺󲑻󵅄󱓙󲛽󱆌
󴳻󱔯󲓹󲒟󳢭󴒢󱑽󲩶󵌘󱄦󵊯󱍽󲀖󱘣󱘇󱓋󱀽󱥷󵉐󲑀󳾀󲯻󱘇󲘽󰆎
Incorrectly replacing the battery may damage this computer. Replace only with the same or equivalent as recommended by Shuttle. Dispose of used batteries according to the manufacturer’s instructions.
󲤤󲘋󵤫󲺐󲟩󲄿󵕟󴳔󱘟󴌭󲤳󲘽󱬎󲥜󵤫󴎖󱄕󱗺󲅅󳢬󳐶󳋨󰆍󳊛󳊭󲑆󱎦󱄆󱖡󵣚󰆎󱋵󴌭󱇍󳢴󲄪󴶠󱄕󳤨󱘼󲑆󱘼󳵹󳢴󵤫󲺐󲤤󲘋󰆎󴳻󱇍󳎗󴬭󵉐󱝶󳢴󱆯󳝘󴳚󲠾󴢅󳘶󲄒󵤫󲺐󰆎
Warning: This is Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
󶾄󶼸󷀓󲡟󳝢󶔟󳝒󱛱󰆎󱥘󶛯󶝵󶪫󶚃󱁝󲥜󳝒󱛱󱘟󶳬󲤳󷀘󲑀󶩃󶱉󵤫󲂢󲜮󱥘󷀓󳱞󲋵󲻱󱀻󳝘󲑦󱘟󶳬󵤰󴮱󶠾󱘆󷀼󳞦󳢴󲗚󶢣󰆎
!
The unit can be operated at an ambient temperature of max. 35°C (95°F).
Do not expose it to temperature below 5°C (41°F) or above 35°C (95°F).
󲥜󳝒󱛱󲤰󵴈󲛽󱆌󳃛󲃖󳋪󰆎󴳻󱔯󱥘󱅾󲟬󲑆󵴈󲟬󳢴󳛠󱪳󱁝󱆯󳝘󲥜󳝒󱛱󰆎
󶾄󶼸󶢢󳝒󱛱󲥜󵴄󰆍󶽁󲠾󲤨󶘓󶚗󶗶󶻃󲱉󳭪󱆯󳝘󷀫󶝲󶟆󱋧󶛬󶻰󱓋󰆎
󲼘󶟞󱂻󵨵󶢢󳝒󱛱󶽁󲠾󶽁󶘓󶚗󶗶󶻃󲱉󳭪󱆯󳝘󱐶󷃐󶽋󱅁󲊟󱐶󷃐󰆎
 󶥯󱄕󱀻󶝥󱎂󱀽󳤻󴧒󶝟󱎙󶥯󱄕󱀺󶦁󶈶󳤻󴧒󶝟󱀽󴮱󴾵󷀫󱸿󲡲󰆎
󴱝󱋉󳢴󳲙󱷊󲉗
󱔯󴆞󲝮󳝒󱛱󲟬󱀽󳲙󱤪󱁻󱅽󴆞󰆎
- Arrange the wires and cables connected to the product to prevent tripping, pulling or entanglement.
󱸷󵉓󲗕󴐣󳝒󱛱󱁻󵤫󴀊󱗺󵤫󴃌󱓐󱄕󲞤󳘶󱆯󱎦󱀽󴐣󳢬󳝏󳽶󱉂󲓹󲒟󲑆󴂿󴂎󰆎
󳫪󱈍󳝒󱛱󱀽󲤳󲐨󱦲󲟬󲝟󲛀󱋒󱈡󱁻󵊺󴀓󰆎
󱔯󲝮󴆞󳝒󱛱󱥘󵴈󲟬󱎜󱹪󱁻󲝟󲛀󱋒󱈡󱀺󰆎
󱔯󲝮󴆞󱙨󲅅󱎂󳴕󲜰󳑜󱁻󳒙󱮲󳗙󶇲󰆎
Kiosk is recommended to be used in an indoor environment to avoid exposure to a humid environment. If it is not used for a long time, it is recommended to be moisture-proof to avoid affecting the life of the appliance;
if it is in a humid environment, it is normal to produce a little fog in front of the screen. It can be automatically eliminated after a period of normal use.
󲄪󴶠󱆯󳝘󲟬󱷔󱎗󳛠󱪳󵊯󱍽󲣤󵥢󱥘󳆞󳈅󳢴󳛠󱪳󱀻󵞧󲡲󵟃󱀽󱆯󳝘󳢴󲋵󲆒󱀻󲄪󴶠󱊊󱮭󵡢󳆞󵊯󱍽󲆡󵨯󵤫󱢘󱬭󱚭󴔕󴢅󲟬󳆞󳈅󳢴󳛠󱪳󱀻󵞻󲲏󲆼󱥘󴧒󲂅󱑽󲟩󳝒󳝏󱀰󱃋󲇞󵥗󲹓󳋪󲶓󲁨󳘮󴺑󱥘󲶓󲁨󱆯󳝘󱀰󲷥󲡲󵟃󲆼󱖣󱘟󴐚󱔅󲾸󵢔󰆎
󱸽󲘂󲗕󲄿󱁻󴱝󱋉󲘂󲃗󲇵󵨸󲗕󵈁󱶹󴬍󱁻󱥠󶄎󴈼󱁄󲡟󲡃󲟬󴰨󱗺󳢴󰆎
󱥘󳿝󱈞󱁻󱑽󲏹󲟧󵞻󲑰󲤹󵤫󳃀󱄕󵊯󱍽󵤫󲛺󱖡󵣚󰆎

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