Shuttle P21WL01 User manual

User Manual
P21WL01

The illustrations in this user’s manual are for reference only.
Actual product specifications may vary with territories.
The information in this user’s manual is subject to change without
notice.
THE MANUFACTURER OR RESELLER SHALL NOT BE LIABLE
FOR ERRORS OR OMISSIONS CONTAINED IN THIS MANUAL
AND SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL
DAMAGES, WHICH MAY RESULT FROM THE PERFORMANCE
OR USE OF THIS MANUAL.
The information in this user’s manual is protected by copyright laws.
No part of this manual may be photocopied or reproduced in any
form without prior written authorization from the copyright owners.
Product names mentioned herein may be trademarks and/or
registered trademarks of their respective owners/companies.
The software described in this manual is delivered under a license
agreement. The software may be used or copied only in accordance
with the terms of the agreement.
This product incorporates copyright protection technology that is
protected by U.S. patents and other intellectual property rights.
Reverse engineering or disassembly is prohibited.
Do not throw this electronic device into the trash when
discarding. To minimize pollution and ensure utmost protection
of the global environment, please recycle.
For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
http://ec.europa.eu/environment/waste/weee/index_en.htm
Notice

TABLE OF CONTENTS
Notice ...............................................................................................2
Preface .............................................................................................4
1.1 Regulations information ...................................................4
1.2 Safety instructions............................................................5
1.2 Consignes de sécurité......................................................6
1.3 Notes for this manual .......................................................7
1.4 Release history ................................................................7
Getting to know the basics ...............................................................8
2.1 Product speci󰘰cation........................................................8
2.2 Product overview............................................................10
Getting Started ...............................................................................12
3.1 How to replace the 2.5" SSD .........................................13
3.2 Wi󰘰 antennas installation (optional) ...............................14
3.3 Powering on the system.................................................15
3.4 Potential equalization (optional).....................................16
3.5 VESA mounting to the wall (optional) ............................17
3.6 How to use touch panel..................................................18
3.7 Cleaning the screen .......................................................18
3.8 Using the Vertical Stand (optional).................................19
BIOS Setup.....................................................................................20
4.1 About BIOS Setup..........................................................20
4.1.1 When to Use BIOS Setup ?..................................20
4.1.2 How to run BIOS Setup ?.....................................20

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English
Preface
CAUTION: Any changes or modifications not expressly approved
by the guarantee of this device could void the user's
authority to operate the equipment.
1.1 Regulations information
• CE compliance
This device is classed as a technical information equipment (ITE)
in class A and is intended for use in commercial, transport, retailer,
public, automation…field.
• FCC rules
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

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English
The following safety precautions will increase the life of the panel PC.
Follow all Precautions and instructions.
Do not place this device underneath heavy loads or
in an unstable position.
Do not expose this device to high levels of direct
sunlight, high-humidity or wet conditions.
Do not use or expose this device around magnetic
fields as magnetic interference may affect the
performance of the device.
Do not block the air vents to this device or impede
the airflow in any way.
1.2 Safety instructions
Do not expose to or use near liquid, rain,
or moisture.
Never pour any liquid into an opening.
This may cause damage or electrical shock.
• The unit can be operated at an ambient temperature of max.40°C (104°F).
Do not subject it to temperatures below 0°C (32°F) or above 40°C (104°F).
CAUTION: Incorrectly replacing the battery may damage this com-
puter. Replace only with the same or equivalent type
recommended by the manufacturer. Disposal of used
batteries according to the manufacturer's instructions.

6
Français
Les mesures de précaution suivantes servent à prolonger la
durée de vie de l'ordinateur. Par conséquent, veuillez observer
l'ensemble des mesures de précaution et des instructions.
1.2 Consignes de sécurité
• L'appareil peut être utilisé à une température ambiante maximum de
40°C (104°F). Ne pas exposer l'appareil à une température inférieure
à 0°C (21°F) ou supérieure à 40°C (104°F).
• ATTENTION : Ne pas replacer correctement la pile peut endommager
l’ordinateur. La remplacer uniquement par un modèle
identique ou un équivalent recommandé par fabricant.
Débarrassez-vous des piles usagées d’après les
instructions du constructeur.
Ne pas poser d'objets lourds sur l'appareil ou ne
pas le mettre pas dans une position instable.
Ne pas exposer l'appareil à de forts champs
magnétiques, puisque cela pourrait causer des
interférences.
Ne pas couvrir la fente d'aération de l'appareil ou
ne pas empêcher la circulation d'air de quelque
sorte que ce soit.
Ne pas utiliser l'appareil à proximité de liquides, de
pluie ou d'humidité.
Ne pas utiliser le modem pendant un orage.
Ne pas exposer l'appareil directement aux rayons
du soleil, à l'humidité ou ne pas le placer dans un
endroit humide.

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English
CAUTION! Important information that must be followed for safe
operation.
1.3 Notes for this manual
NOTE: Information for special situations.

1.4 Release history
Version Revision note
1.0 First released
Date
06.2020

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English
Getting to know the basics
Intel®Whiskey Lake-U platform
2.1 Product speci󰘰cation
This User’s Manual provides instructions and illustrations on how to
operate this panel PC. It is recommended to read this manual carefully
before using this panel PC.
・Physical characteristic
Dimension 543 x 334 x 49.9 mm
Weight 7.6~8 kg (net)
・CPU
Support processor
・Power
AC adapter 90 watts , 3 pin
(depend upon the actually shipping product)
・Storage
SATA-7pin SSD 2.5", 7mm, Slidable design
M.2 M 2280 1x PCIe or SATA I/F (optional)
・Memory
DDR4 Support DDR4 memory, RAM socket x2
Speed: 2400MHz, maximun memory size 32GB
・Display
LCD 21.5" FHD, 16:9 LED type
Resolution 1920*1080 supported
Touch True-Flat PCAP touch

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English
・I/O port
・Audio
Audio controller Realtek ALC662VDO-GR
Internal speaker 2 x 2W
4 x USB 3.0
2 x LAN (RJ45) : 1st LAN on MB, 2nd LAN via optional daughter board
1 x HDMI
2 x Audio jacks (Mic-in & Line-out)
1 x DC-in
1 x DVI-I (Single Link) (optional)
1 x DB9 (RS232)
Optional Super IO (RS232 /422 /485) via IO board
- RS232 with power supply : 5V (standard) &12V (with specific optional board)
CAUTION: MODEL P21WL01 IS DESIGNED TO USE WITH THE DC INPUT:
(19Vdc / 4.74A) ADAPTERS.
・Other
M.2 E 2230 for Wlan card
CAUTION! Adapter watt should follow default setting or refer to
rating label information.
・Webcam
Webcam Built-in FHD webcam module

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English
2.2 Product overview
Refer to the following illustration to identify the components on this side
of the panel PC. Features and configurations vary by model.
NOTE: The product’s color, I/O port, indicator location, and
specification will depend upon the actually shipping product.
2
1
7
14
15
16
1813
4 5 6 1211
817
93 3
10

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English
Potential equalization pin (POAG) (optional)
4
21.5" FHD LCD display (True-Flat PCAP touch)
2
SSD 2.5", 7mm
3
Webcam
1
DVI-I (Single Link) (optional)
5
COM 3 port (RS232/ RS422/ RS485)
6
Headphone / Line-out jack
7
Microphone jack
8
9
LAN (RJ45) ports : 1st LAN on MB, 2nd LAN via optional
daughter board (support wake on LAN)
COM 1 port (RS232 only)
13
10
USB 3.0 ports
11
HDMI port
14
Power jack (DC-IN)
12
Power switch : alternative (Depending on the model)
15
Power button
16
COM 2 port (RS232/ RS422/ RS485)
18
or
Connector for external antenna (optional)
17

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English
CAUTION: For safety reasons, please ensure that the power
cord is disconnected before opening the case.
Connector cover (optional)
Getting Started
Four screws
 Follow the steps 1 → 2 to remove the connector cover.
 Follow the steps 2 → 1 to install the connector cover.
Before using the rear I/O connectors, you need to remove the
connector cover first.
1
2

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English
3.1 How to replace the 2.5" SSD
1. If you want to replace the 2.5" SSD,
unscrew the thumbscrew and two
screws of the bracket and remove it.
CAUTION: The thumbscrews should be tightened with a tool after both
initial installation and subsequent access to the panel PC.
2. Unfasten the two screws (M3 x 4L)
and remove old SSD.
As shown, install an new SSD in
the bracket and secure with the
two screws (M3*4).
3. Slide the bracket back into
the chassis and tighten the
thumbscrew and two screws.
c
Old SSD
New SSD
bb
a
a
bb
c

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English
3.2 Optional installation of WLAN antennas
(appropriate chassis version required)
Take the two antennas out of the accessory box.
Screw the antennas on to the appropriate connectors on the back
panel. Make sure the antennas are aligned vertically or horizontally to
achieve the best possible signal reception.
Connector for wifi antennas
1
2

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English
Follow the steps (1-3) below to connect the AC adapter to the power
jack (DC-IN). Press the power switch/button (4) to turn on the system.
DC-IN
a
bc
Method 1: Depending on the model, press
the power switch (a or b) to turn on
the system.
Method 2: Press the power button (c) to turn
on the system.
NOTE: Press and hold the power button (a or b or c)
for 5 seconds to force shutdown.

3.3 Powering on the system
CAUTION:Do not use inferior extension cords as this may result in damage
to your panel PC. The panel PC comes with its own AC adapter. Do not
use a different adapter to power the panel PC and other electrical devices.
1
2
4
3

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English
Potential equalization pin (POAG)
Other devices
Potential equalization cable
(with 2 POAG-plugs)
When potential equalization between the panel PC and other devices
is required then connect the potential equalization pin (POAG) to the
potential equalization terminal of the equipment.
3.4 Potential equalization (optional)

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English
3.5 VESA mounting to the wall (optional)
The standard VESA openings show where an arm / wall mount kit
which is available separately can be attached.
Support
VESA Mount
100 x 100 mm
Screws
M4x6L*4pcs

NOTE: The Panel PC can be wall-mounted using a VESA compatible
100 mm x 100 mm wall / arm bracket. The maximum load
capacity is 10 kg and mounting suitable in heights of ≤ 2 m
only. The metal thickness of the VESA mount must be
between 1.6 and 2.0 mm.
REMARQUE:
Le Panel PC peut être fixé au mur ou à un bras à
l'aide d'un support VESA 100x100 mm. Le support
doit être conçu pour une charge d'au moins 10 kg
et ne doit pas être situé à plus de 2 m de hauteur.
L'épaisseur du support de montage VESA doit être
comprise entre 1,6 et 2,0 mm.


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English
3.7 Cleaning the screen
Follow these rules for cleaning the outside and handling your screen
on the panel PC :
1. Moisten a soft cloth with a little water or alcohol (max. 75%) to
clean the screen. Please never spray alcoholic cleaning agents
directly onto the touchscreen.
2. Note that only the front side is IP65 protected. Be sure to avoid
moisture on the other components.
CAUTION: Do not use or spray strong solvents such as benzine,
thinner or any other solvent.
3.6 How to use the Touch Panel
Touch panel brings digital life for an easy touch experience.
Experience the ease of managing your digital life with a few touches.
Your touch functions like a mouse device and all you need to interact
with the touch panel.
1. Touch = left-click on the mouse
2. Touch and hold = right-click on the mouse

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English
3.8 Using the Vertical Stand (optional)
1. Tighten the vertical stand securely with four screws (M4 x 12L)
2. Properly tighten the vertical stand with four screws (M4 x 10L)
at the rear of the Panel PC.
1
2
Screws M4 x 10L * 4pcs
Screws M4 x 12L * 4pcs

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BIOS Setup
4.1 About BIOS Setup
4.1.1 When to Use BIOS Setup ?
4.1.2 How to run BIOS Setup ?
You may need to run the BIOS Setup when:
・
An error message appears on the screen during the system booting
up and is requested to run SETUP.
・ You want to change the default settings for customized features.
・You want to reload the default BIOS settings.
To run the BIOS Setup Utility, turn on the panel PC and press the
[Del] or [F2] key during the POST procedure.
If the message disappears before you respond and you still wish to
enter Setup, either restart the system by turning it OFF and ON, or
simultaneously pressing [Ctrl]+[Alt]+[Del] keys to restart.
The setup function only can be invoked by pressing [Del] or [F2] key
during POST that provide an approach to change some setting and
configuration the user prefer, and the changed values will save in the
NVRAM and will take effect after the system rebooted.
Press [F7] key for Boot Menu.
The default BIOS (Basic Input/Output System) is already properly
configured and optimized, there is normally no need to run this utility.
CAUTION! We strongly recommend that you change the BIOS
settings only with the help of a trained service personnel.