Crestron Isys TPS-15G-QM User manual

Crestron TPS-12G/15G/17G-QM
Isys®G-Series Touchpanels with
QuickMedia®Transport Technology
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Contents
Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................2
Applications.................................................................................................................5
Internal Block Diagram ...............................................................................................6
Specifications ..............................................................................................................7
Physical Description..................................................................................................10
Industry Compliance ................................................................................................. 19
Setup ........................................................................................................................................20
Network Wiring.........................................................................................................20
QuickMedia Wiring................................................................................................... 20
Identity Code ............................................................................................................. 23
Configuring the Touchpanel......................................................................................23
Hardware Hookup ..................................................................................................... 45
Cable Management.................................................................................................... 47
Tilt Angle Tension Adjustment ................................................................................. 48
Recommended Cleaning............................................................................................48
Programming Software............................................................................................................49
Earliest Version Software Requirements for the PC .................................................49
Programming with Crestron SystemBuilder.............................................................. 49
Programming with SIMPL Windows ........................................................................49
Programming with VisionTools Pro-e....................................................................... 52
Example Program ...................................................................................................... 55
Uploading and Upgrading........................................................................................................ 56
Establishing Communication.....................................................................................56
Programs, Projects and Firmware.............................................................................. 57
Program Checks ........................................................................................................ 58
Problem Solving ......................................................................................................................59
Troubleshooting......................................................................................................... 59
Check Network Wiring..............................................................................................60
Reference Documents................................................................................................ 61
Further Inquiries ........................................................................................................62
Future Updates .......................................................................................................... 62
Software License Agreement...................................................................................................63
Return and Warranty Policies .................................................................................................. 65
Merchandise Returns / Repair Service ...................................................................... 65
CRESTRON Limited Warranty.................................................................................65
Operations Guide – DOC. 6415B Contents •i

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Isys®G-Series Touchpanels:
TPS-12G/15G/17G-QM
Introduction
For simplicity within this guide, the Crestron®Isys®G-Series touchpanels are
referred to as TPS-12G/15G/17G-QM, except where noted.
Crestron Isys G-Series touchpanels deliver a higher level of performance with dual
window video, RGB and HDTV display to meet the demands of today’s
sophisticated control and automation applications. Incorporating modern styling in a
versatile tiltcase design, the Isys TPS-12G/15G/17G-QM features a spectacular
display offering exceptional brightness and contrast for stunning control graphics,
high-resolution images and full motion HD video.
Crestron touchpanels offer an ideal user interface for multimedia presentation, video
conferencing, home automation and much more, providing a wide open canvas for
the creation of custom control screens tailored to the needs of the end user.
Touchpanels do away with piles of remote controls, cryptic control panels and
cluttered wall switches, simultaneously expanding and simplifying control over a
broad range of complex devices and systems.
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •1

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
Features and Functions
• 12, 15 and 17 inch active matrix touchscreen displays
• 24-bit Isys graphics
• Screen resolutions: TPS-12G-QM 800 x 600,
TPS-15G-QM 1024 x 768, TPS-17G-QM: 1280 x 768
• Synapse™ image rendering algorithm
• Windows®SideShow™ enabled
• DNav dynamic menu objects
• Dual-window full-motion video, HDTV and RGB display*
• Interactive annotation capability
• Built-in biamplified speaker system and microphone*
• QuickMedia®AV connectivity with audience presentation output*
• High speed Ethernet and Cresnet®communications
• Backlit “hard key” pushbuttons
• Tiltcase housing with integral rear cover and cable strain relief
• Power supply included (with TPS-17G-QM only)
* One or more QuickMedia devices are required to facilitate the input and output of audio, video and
RGB signals.
Isys®
Isys power and beauty are infused throughout the entire Crestron touchpanel lineup.
Under the hood, the TPS-12G/15G/17G-QM offers vibrant 24-bit color depth with
8-bit alpha channel transparency to produce incredible 3D graphics using DNav
dynamic menu objects, dynamic graphics and text, animations, multimode objects
and PGN translucency, all with astonishing speed.
Synapse™
The Crestron exclusive Synapse Image Rendering Algorithm enables system
programmers to produce amazing graphics – faster and easier. Advanced antialiasing
delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and
style. Since Synapse is native to the touchpanel, memory requirements and upload
time are substantially reduced.
Windows®SideShow™ Enabled
New support for Windows Sideshow gives the TPS-12G/15G/17G-QM access to all
kinds of PC and Web-based content such as news feeds, sports scores, stock tickers,
weather alerts, media guides, email messages and appointment notifications, all
through a simple network connection to a Windows Vista™ computer.
Dual-Window HD Video and RGB
The TPS-12G/15G/17G-QM can simultaneously display two fully scalable, full-
motion video windows, each supporting standard video, HDTV and high-resolution
RGB signals from external AV and computer sources. Discrete video scalers with
motion adaptive deinterlacing bring out the highest detail, minimizing visible scan
lines and motion artifacts for a truly remarkable picture. Advanced gamma
correction and built-in time base correction ensure accurate color reproduction and a
jitter-free image.
NOTE: One or more QuickMedia devices are required to facilitate the input and
output of audio, video and RGB signals.
2 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Touch-the-PC
Crestron exclusive “Touch-the-PC” technology allows real-time touchpanel
navigation of any Windows PC through a direct high-speed serial connection.
Interactive Annotation
Built-in annotation capability allows presenters to write or draw over computer and
video images right on the touchscreen using a finger, stylus or mouse. Moving
images can also be frozen onscreen to allow annotation over a still picture. Brush
sizes and colors are selectable on the fly. Remote annotation capability allows
multiple touchpanel users to draw over the same image, supporting interactive
annotation between several participants in a courtroom, classroom or similar
environment. The image can also be output to a video display for live audience
presentation.
High Quality Audio
The high-powered biamplified speaker system provides amplification for external
AV sources and supports intercom functionality in combination with the integrated
microphone. Customized WAV files can be loaded on the touchpanel to add
dimension to the touchscreen graphics with personalized sounds, button feedback
and voice prompts.
NOTE: One or more QuickMedia devices are required to facilitate the input and
output of audio, video and RGB signals.
QuickMedia®
All audio and video connections are facilitated using our revolutionary QuickMedia
transport, providing a flexible yet remarkably simple wiring solution. Through
QuickMedia (QM), the TPS-12G/15G/17G-QM interfaces directly with other
QM-based products using inexpensive CAT5e type cable.
The two QM input ports each support non-interlaced RGB up to 1600 x 1200 pixels,
as well as composite, S-video and component video signals. QM input #1 includes
software-adjustable compensation for cables runs up to 450 feet (137 meters); input
#2 allows up to 450 feet (137 meters) for video and HDTV and shorter distances for
RGB computer signals. Both QM inputs receive audio signals from the external
microphone and stereo line level sources.
The QM output port allows RGB output of the touchpanel screen image to feed a
display device for audience presentation. A 24-bit digital audio signal is also present
for distribution of the internal microphone signal.
NOTE: One or more QuickMedia devices are required to facilitate the input and
output of audio, video and RGB signals.
High-Speed Connectivity
Both Cresnet and high-speed Ethernet are standard on the TPS-12G/15G/17G-QM,
providing for easy network integration and seamless communications with Crestron
control systems. USB connectivity is also included for connection of an external
mouse, touchscreen or similar pointing device.
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •3

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
Functional Tiltcase Design
The stylish tiltcase housing allows smooth tilt adjustment from 45 to 90 degrees and
features an integral cable strain relief system and rear cover to secure and hide the
connections at the back of the touchpanel. Five backlit pushbuttons are also
provided, allowing for quick access to commonly used functions.
4 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Applications
The following diagram shows a TPS-12G/15G/17G-QM in a lecture hall application.
TPS-12G/15G/17G-QM in a Lecture Hall Application (TPS-15G-QM Shown)
For more information on this and other QM applications, refer to the latest revision
of the Crestron MediaManager Applications Guide (Doc. 6244), which is available
from the Crestron website (www.crestron.com/manuals).
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •5

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
Internal Block Diagram
The following diagram represents the switching abilities of the
TPS-12G/15G/17G-QM. The diagram depicts the video, audio and connectivity
paths available.
Internal Block Diagram of the TPS-12G/15G/17G-QM
6 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Specifications
Specifications for the TPS-12G/15G/17G-QM are listed in the following table.
TPS-12G/15G/17G-QM Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type TFT active matrix color LCD
Size TPS-12G-QM: 12 inch (30.5 cm) diagonal
TPS-15G-QM: 15 inch (38.1 cm) diagonal
TPS-17G-QM: 17 inch (43.2 cm) diagonal
Aspect Ratio TPS-12G-QM: 4:3 SVGA
TPS-15G-QM: 4:3 XGA
TPS-17G-QM: 15:9 WXGA
Resolution TPS-12G-QM: 800 x 600
TPS-15G-QM: 1024 x 768
TPS-17G-QM: 1280 x 768
Brightness TPS-12G-QM: 400 nits
TPS-15G-QM: 400 nits
TPS-15G-QM: 350 nits1
TPS-17G-QM: 450 nits
Contrast TPS-12G-QM: 300:1
TPS-15G-QM: 300:1
TPS-15G-QM: 700:11
TPS-17G-QM: 400:1
Color Depth TPS-12G-QM: 18-bit, 256k colors
TPS-15G-QM: 24-bit, 16.7M colors
TPS-17G-QM: 24-bit, 16.7M colors
Illumination Backlit fluorescent
Viewing Angle TPS-12G-QM: ±70º horizontal, +45/-55º vertical
TPS-15G-QM: ±85º horizontal and vertical
TPS-17G-QM: ±88º horizontal and vertical
Touchscreen Resistive membrane
Processor
CPU 32-bit Freescale ColdfireMicroprocessor
Memory
DDR RAM 128 MB
Flash 64 MB
Compact Flash Accepts up to 4 GB Type II CF (not included)
Maximum Project Size 160 MB
Graphic Engine Isys engine, 24-bit non-palette graphics +
8-bit alpha channel transparency, 16.7 million
colors, Synapse image rendering algorithm,
multi-mode objects, DNav dynamic menu
objects, dynamic graphics, Windows®
SideShow™ enabled, PNG transparency, full-
motion (60 fps) animation, transition effects,
color key video windowing, remote annotation
Ethernet 10BASE-T/100BASE-TX, auto-switching,
auto-negotiating, auto-discover, full/half duplex,
TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U
compliant
(Continued on following page)
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •7

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
TPS-12G/15G/17G-QM Specifications (Continued)
SPECIFICATION DETAILS
Video/RGB2
Signal Types RGB and auto-detecting composite, S-video or
component video
Formats SDTV 480i (NTSC) & 576i (PAL), EDTV 480p &
576p, HDTV 720p & 1080i;
RGB (VGA) up to UXGA 1600 x 1200
Color Depth 24-bit, 16.7M colors
Features Dual-window each scalable to full-screen, time
base correction, gamma correction, line
doubling, motion adaptive deinterlacing, reverse
3:2/2:2 pulldown
Audio2
Hardware Features Built-in microphone and biamplified speakers,
stereo headphone output, internal volume
control and audio mixer
Audio Feedback (WAV) 8-bit PCM, mono, 8 kHz sampling rate
D-A Conversion (via QM
only)
24-bit, 48 kHz
Amplification Biamplified, mono, 5 Watts for high frequency,
5 Watts for low frequency
Power Requirements
Cresnet Power Usage TPS-12G-QM: 50 Watts
(2.08 Amps @ 24 Volts DC)
TPS-15G-QM: 75 Watts
(3.13 Amps @ 24 Volts DC)
TPS-17G-QM: 84 Watts3
(3.5 Amps @ 24 Volts DC)
Power Supply TPS-12G-QM: PW-2420RU (sold separately)
TPS-15G-QM: must use Cresnet power supply
TPS-17G-QM: PW-2435RU (included)
Default NET ID 03
Minimum 2-Series Control
System Update File4, 5, 6
Version 3.137 or later
Environmental
Temperature 41º to 113ºF (5º to 45ºC)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation TPS-12G-QM: 171 BTU/Hr
TPS-15G-QM: 256 BTU/Hr
TPS-17G-QM: 287 BTU/Hr
Enclosure
Construction High impact black/silver injection-molded case,
tilt screen with adjustable tension, integral rear
cover and cable strain relief in base
Screen Tilt Adjustable 45 to 90 degrees
(Continued on following page)
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Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
TPS-12G/15G/17G-QM Specifications (Continued)
SPECIFICATION DETAILS
Dimensions
Height TPS-12G-QM: 12.45 in (31.62 cm)
TPS-15G-QM: 14.17 in (36.00 cm)
TPS-17G-QM: 14.17 in (36.00 cm)
Width TPS-12G-QM: 12.85 in (32.64 cm)
TPS-15G-QM: 14.94 in (37.95 cm)
TPS-17G-QM: 17.64 in (44.79 cm)
Depth 13.75 in (34.91 cm)
Weight TPS-12G-QM: 13.8 lbs (6.2 kg)
TPS-15G-QM: 15.2 lbs (6.9 kg)
TPS-17G-QM: 19.4 lbs (8.8 kg)
Available Models
TPS-12G-QM-B Isys G-Series 12” Tilt Touchpanel, Black
TPS-15G-QM-B Isys G-Series 15” Tilt Touchpanel, Black
TPS-17G-QM-B Isys G-Series 17” Tilt Touchpanel, Black
Included Accessories
(TPS-17G-QM only)
PW-2435RU 24 Volt Power Pack
TPS-17G-QM/-L-IMC Power Interface Module
Available Accessories
CresCAT®IM iMedia Cable
CresCAT®QM QuickMedia Cable
PW-2420RU Power Supply (for TPS-12G-QM only)
QM-TX QuickMedia Transmitter
TPS/TPMC-CBL-T Triamese Interface Cables
SMK-12/15/17 Swivel Mount Kit
ST-PK Programming Cable Kit
1. Applies to part number 6500247 only.
2. One or more QuickMedia devices are required to facilitate the input and output of audio, video and
RGB signals.
3. The TPS-17G-QM should be powered by the supply included with the touchpanel.
4. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
5. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
6. When loading VisionTools Pro-e files or firmware through the RS-232 port of the control system, be
sure that the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, Toolbox may post the
“Transfer Failed” message.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •9

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
Physical Description
This section provides information on the connections, controls and indicators
available on your TPS-12G/15G/17G-QM.
TPS-12G-QM Physical View
10 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
TPS-15G-QM Physical View
TPS-17G-QM Physical View
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •11

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
NOTE: In the following illustrations, numbers separated by a diagonal or horizontal
line represent differing dimensions between the TPS-12G-QM and TPS-15G-QM (or
TPS-12G-QM, TPS-15G-QM and TPS-17G-QM) units.
TPS-12G/15G-QM Overall Dimensions (Front View)
11.94 in
(30.33 cm)
10.43 in
(26.49 cm)
12.85 in
(32.64 cm)
14.94 in
(37.95 cm)
11.30 in
(28.71 cm)
12.45 in
(31.62 cm)
14.17 in
(36.00 cm)
TPS-17G-QM Overall Dimensions (Front View)
17.64 in
(44.79 cm)
11.93 in
(30.31 cm)
14.17 in
(36.00 cm)
11.30 in
(28.71 cm)
12 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
TPS-12G/15G/17G-QM Overall Dimensions (Side View)
13.75 in
(34.91 cm)
12.45 in
(31.62 cm)
14.17 in
(36.00 cm)
14.17 in
(36.00 cm)
NOTE: The TPS-12G/15G/17G touchpanels share an identical base unit.
10.10 in
(25.65 cm)
7.40 in
(18.80 cm)
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •13

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
TPS-12G/15G/17G-QM Buttons
1
TPS-12G/15G/17G-QM Connectors
2 7 93 6 8 104 5
14 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B

Crestron TPS-12G/15G/17G-QM Isys®G-Series Touchpanels
Connectors, Controls & Indicators
# CONNECTORS1,
CONTROLS &
INDICATORS
DESCRIPTION
1 BUTTONS2(4) Backlit “hard key” buttons, programmable
(1) Backlit hard reset button, reboots the
touchpanel
2 HEADPHONES3
(1) 3.5 mm TRS mini phone jack;
Output power: 12 mW per channel;
Minimum impedance: 32 Ω
(1) 6-pin RJ-11 female;
Computer console, touch output or mouse/touch
input port;
Bidirectional RS-232 up to 115.2k baud;
Hardware and software handshaking support
PIN # DESCRIPTION
1 CTS
2 GND
3 RXD
4 TXD
5 RTS
6 N/C (Not connected)
In the event that modular cables or an RJ-11 to DB9F
adapter is not available, the following diagram provides
information so that the cable can be fabricated on site.
(Alternatively, Crestron cable number STCP-502PC is
sold separately.)
3 RS-232
1
2
3
4
5
6
7
8
9
1
3
6
5
4
2
2
3
5
7
8
1CTS
GND
RXD
TXD
RTS
n/c
TO PC
COM PORT
TO RS-232
PORT
Part #
748047-1
Part #
641337
Part #
AWC10152-A
4 G (1) 6-32 screw, chassis ground lug
5 LAN
GREEN
LED
YELLOW
LED
PIN 8 PIN 1
(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RC -
3 RC+ 7 N/C
4 N/C 8 N/C
(Continued on following page)
Operations Guide – DOC. 6415B Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM •15

Isys®G-Series Touchpanels Crestron TPS-12G/15G/17G-QM
Connectors, Controls & Indicators (Continued)
# CONNECTORS1,
CONTROLS &
INDICATORS
DESCRIPTION
6 24 VDC4, 5
(1) 2.1 mm barrel DC power jack,
24 Volt DC power input
7 NET4
Four-position terminal block connector, Cresnet
slave port;
Connects to Cresnet control network.
24: Power (24 Volts DC)
Y: Data
Z: Data
G: Ground
8 USB
1
2
3
4
(2) USB Type A female, USB 1.1 ports for mouse
or touchscreen input
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
9 MEMORY EXP./
PC CARD (A – B)
(1) Type II Compact Flash card slot for memory
expansion
(2) Type II PC Card slots (reserved for future
applications)
(Continued on following page)
16 •Isys®G-Series Touchpanels: TPS-12G/15G/17G-QM Operations Guide – DOC. 6415B