Simoniz VE 24 User manual

Version. 01
MODEL: VE 24 / 03981184
1600 PSI
ELECTRIC PRESSURE WASHER
Use and Care Guide
Congratulations on the purchase of your new pressure washer. In
order to ensure you have the best possible experience, please read
through the following instructions. If you require any help, please
contact the customer service department at:
1-866-474-6664
Contact us for assistance; we’re here to help.

2
Table of content
1. Important Precautions ....................................................................... 3
1.1 Definitions ...................................................................................................................................... 3
1.2 Safety Warnings ............................................................................................................................ 3
1.3 Intended Applications ................................................................................................................... 5
2. Safety Features and Electrical Information ......................................... 5
2.1 Extension Cords............................................................................................................................. 5
3. Exploded View ................................................................................... 6
4. Parts List........................................................................................... 6
5. Assembly Instructions........................................................................ 7
5.1 Surface Preparation...................................................................................................................... 7
5.2 Water Supply (Cold Water Only) ................................................................................................. 7
5.3 Safety Advice ................................................................................................................................. 7
5.4 Assembly Steps............................................................................................................................. 8
6. Operating Instructions ......................................................................10
6.1 Working with the Foam Blaster.................................................................................................. 10
6.2 Shutting Down and Cleaning Up ................................................................................................ 11
6.3 Taking Breaks ............................................................................................................................... 11
6.4 Warnings ....................................................................................................................................... 11
7. Winterizing and Long-Term Storage...................................................12
7.1 Optimum Winterizing Procedure................................................................................................ 12
7.2 Quick Winterizing Procedure...................................................................................................... 12
8. Cleaning And Maintenance ................................................................13
8.1 Connections................................................................................................................................... 13
8.2 Cleaning the Nozzle .................................................................................................................... 13
8.3 Water Filter Screen ..................................................................................................................... 13
9. Technical Specifications.....................................................................13
10. Troubleshooting..............................................................................14
11. Warranty ........................................................................................ 16
12. Icons Definitions..............................................................................17

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MODEL: VE 24 / 039-8118-4
Important Precautions
1. Important Precautions
IMPORTANT! RETAIN FOR FUTURE
REFERENCE AND READ CAREFULLY!
Do not attempt to install or operate this device until you have
read the safety instructions in this manual. Safety items
throughout this manual are labelled with Danger, Warning,
or Caution depending on the risk type.
Failure to follow or comply with the instruction manual in
product set-up, usage or storage will void the warranty.
1.1 Definitions
This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
1.2 Safety Warnings
DANGER
Indicates an imminently hazardous situation which, if
not avoided, will result in death or serious injury.
DANGER
To reduce the risk of fire, electric shock, explosion or
injury to people, read the following:
•This product is intended for domestic outdoor use
only.
•The water spray must never be
directed towards any electric wiring,
devices, or directly towards the
pressure washer itself, or fatal electric
shock may occur.
•The pressure washer should not be used in areas
where gas vapours may be present. An electric
spark could cause an explosion or fire.
•Risk of explosion. When a combustible liquid is
sprayed, there can be danger of fire or explosion,
especially in a closed area. Therefore, do not spray
flammable liquids. Do not use acids and solvents
with this product either. These products can cause
physical injuries to the operator and irreversible
damage to the device.
•Risk of electric shock. Inspect the cord before
using the device — do not use it if the cord is
damaged.
•Risk of injury. Do not direct the water
flow at people. The high-pressure
jet can be dangerous if misused, and
therefore must not be directed at
people, animals, electrical devices or
the unit itself.
•This device is capable of producing high pressure
as rated in the Technical Specifications. To avoid
rupture and injury, do not operate this machine
with components rated less than the unit itself
(including but not limited to spray guns, hose, and
hose connections).
WARNING
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation which, if not
avoided, could result in minor or moderate injury.
IMPORTANT
Installation, operation, or maintenance information
which is important but not hazard-related.

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1. Important Precautions
1.2 Safety Warnings
WARNING — INJECTION HAZARD
• Equipment can cause serious injury if the spray
penetrates the skin. Do not point the gun at anyone
or any part of the body. In case of penetration, seek
medical aid immediately.
CAUTION — DETERGENTS
• This device has been designed for use with
detergents that are specifically approved for
pressure washer use. The use of other cleaning
detergents may affect the operation of the device
and void the warranty.
CAUTION — SPRAY GUN
• The spray gun kicks back, so hold it with both
hands. The trigger gun safety lock prevents the
trigger from being engaged accidentally. However,
the safety feature DOES NOT lock the trigger in the
ON position.
CAUTION — WATER CONNECTIONS
• For use with fresh and clean water only. Do not use
this product with other liquids.
• The water supply system must be protected
against backflow.
• Never use this product with water contaminated
with solvents (e.g., paint thinners, gasoline, oil,
etc.).
• Always prevent debris from being drawn into the
product by using a clean water source and an
additional water filter, if required.
• If this device is connected to a potable water
system, the system must be protected against
backflow.
• Suitable water temperature: from 5 to 40 °C (41 to
104 °F).
CAUTION — USE
• Learn how to stop the device and release the
pressure quickly. Familiarize yourself with the
controls.
• Keep all connections dry and off the ground.
• Avoid accidental starts. Shut power OFF before
connecting or disconnecting the power cord.
• Never carry the pressure washer by the cord.
• Do not pull on the cord to disconnect from
the outlet.
• To allow for free air circulation, the pressure
washer should not be covered during operation.
• Do not operate the product when tired or under the
influence of alcohol or drugs.
• Do not stand on unstable surfaces. Stand with both
feet balanced at all times.
• Keep the operating area clear of people
and pets.
IMPORTANT — MAINTENANCE
• Any assembly, use or maintenance of the product
must be carried out by adults only.
• Follow the maintenance instructions specified in
the manual.
• If replacement of the power plug or cord is needed,
use only identical replacement parts.
• Repairing and replacing parts should be done by a
certified technician.
• Before servicing, cleaning or removal of any parts,
shut the power OFF and release the pressure.
IMPORTANT — GROUNDING
• In a double-insulated product, two systems of
insulation are provided instead of grounding.
No grounding is provided on a double-insulated
product, nor should a means for grounding be
added to the product. Servicing a double-insulated
product requires extreme care and knowledge of
the system, and should be done only by qualified
service personnel. Replacement parts of a double-
insulated product must be identical to the parts
they replace. A double-insulated product is marked
with the words “DOUBLE INSULATION” or “DOUBLE
INSULATED”. The symbol may also be marked
on the product.
Important Precautions

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MODEL: VE 24 / 039-8118-4
1. Important Precautions
1.3 Intended Applications
This product is designed for specific residential applications.
Do not modify or use this product for any application other
than the one it was designed for. This equipment was not
designed for industrial use. Please refer to the icons below
for suggested applications. For questions regarding other
uses, please refer to our website at www.simoniz.ca or call
us at 1-844-474-6664.
2. Safety Features
and Electrical Information
The pressure washer is equipped with a stop device that
senses when the trigger on the spray gun is released. It will
open the power circuit to the motor and cause the pressure
washer motor to stop. The motor will start again when the
trigger is pulled.
WARNING
• The pressure washer is also equipped with a main
power ON/OFF switch. It should always be moved
to the OFF position when the pressure washer
is not being used to prevent possible injury or
damage.
CAUTION — USE A SUFFICIENT
GAUGE
• Maximum cable length: 50’ (15 m). Only use 14
AWG rated extension cords.
• Only use extension cords that are intended for
outdoor use. These extension cords are identified
by a marking that reads “Acceptable for use with
outdoor appliances; store indoors while not in use.”
• Only use extension cords that have an electrical
rating not less than the rating of the product (15 A).
• Do not use damaged extension cords. Examine
the extension cord before using and replace it if
damaged. Do not abuse extension cords and do not
pull on any cord to disconnect the device.
• Keep cord away from heat and sharp edges.
• Always disconnect the extension cord from the
power outlet before disconnecting the extension
cord from the product.
• To reduce the risk of electric shock, keep all
connections dry and off the ground. Do not touch
the plug with wet hands.
IMPORTANT — APPLICATIONS
STAIRS LAWN EQUIPMENT VEHICLE
FENCING DECK OR PATIO GARAGE FLOOR
DRIVEWAY SIDING
2.1 Extension Cords
If possible, do not use extension cords with this product.
However, if you must use one, observe all warnings and
instructions listed below:
Important Precautions

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4. Parts List
Item # Part Name Qty. Part #
A Foam Blaster 1 VE22-060-0000
B Tips Kit (3 pc) 1 VE22-020-0004
C Gun Assembly 1 VE24-030-0000
D QC Wand 1 VE22-020-0002
E Gun Holder 1 VE24-030-0002
F Bottle Holder 1 VE15-000-0002
Item # Part Name Qty. Part #
GWand Holder 1VE24-030-0003
HPressure Hose 1VE15-000-0003
N/A Water Filter 1Pre-attached on the
machine
N/A Clean Needle 1Pre-attached on the
machine
E
F
G
H
D
C
B
A
Exploded View / Parts List
3. Exploded View

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MODEL: VE 24 / 039-8118-4
5. Assembly Instructions
5.1 Surface Preparation
Before beginning any cleaning task, it is important to inspect
the area for objects that could create a hazard. Remove
any objects from the work area that could be tripped over,
such as toys or outdoor furniture. Ensure that all doors and
windows are closed tightly.
5.2 Water Supply (Cold Water Only)
Only draw water through the unit. The device must be used
with cold water supply only. The water hose must be at least
1/2” (13 mm) in diameter. The water flow rate must not fall
below 2 GPM (7.6 LPM). The flow rate can be determined by
running water for one minute into an empty container. The
water supply temperature must not exceed 40°C (104°F).
5.3 Safety Advice
CAUTION
• Never use the pressure washer to draw in water
contaminated with solvents (e.g., paint thinners,
gasoline, oil, etc.).
• Dirt in the water inlet will damage the unit. To avoid
this risk, we recommend checking the water filter
located inside the water inlet. To clean it out, refer to
the Cleaning and Maintenance section.
• Always prevent debris from being drawn into the
unit by using a clean water source and an additional
accessory water filter, if required.
• To prolong the life of the unit, let it rest for 5 minutes
after every 30 minutes of use.
• Check to make sure you have all the parts.
5.4 Assembly
Assemble bottle holder.
Assemble gun holder and wand holder.
Attach high pressure hose to gun and pump outlet
respectively (hand tighten only).
1
2
3
Assembly Instructions

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5. Assembly Instructions
Assembly Instructions
4 5
6
0˚ 15˚ 40˚
To install tip, gently slide the collar back before
inserting the tip, then release the collar to lock the tip.
Attach the desired spray tip to the wand. The spray
tips are for the following purposes:
0° (Red): For tough spots and grimes (e.g., concrete
surfaces).
15° (Yellow): For medium- and heavy-duty cleaning
tasks (e.g., driveway).
40° (White): For light-duty jobs (e.g., stucco walls,
glossy surfaces).
Connect garden hose to pump inlet and water supply
respectively. Turn water on.
Plug the unit into an outlet.
WARNING
Make sure your hands are dry. Plug the unit into an
outlet.

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MODEL: VE 24 / 039-8118-4
5. Assembly Instructions
Assembly Instructions
7 9
8
Push switch button to turn ON the machine. Push switch
button one more time to turn OFF the machine.
Release the safety trigger if it is locked.
Purge air by squeezing the trigger on the gun until there
is a steady stream of water
PURGING
CAUTION
Drain unit after each use (for storage): remove water
connection, turn ON the machine for a few seconds and
press gun trigger to drain remaining water in the pump.
Turn OFF immediately.

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Operating Instructions
6. Operating Instructions
6.1 Working with the Foam Blaster
Working with a detergent ensures quick soaking of the dirt,
and allows the high-pressure water to penetrate and remove
the dirt more effectively. Always spray detergent on a dry
surface, do not pre-soak the area. Wetting the surface first
dilutes the detergent and reduces its cleaning ability.
CAUTION
Damage may occur to painted surfaces if chemical are
allowed to dry on them. Wash and rinse a small section
at a time.
1
3
2
1. Detach spray head by turning detergent bottle 1/4
counter-clockwise.
2. Fill the bottle with the detergent.
3. Attach the spray head on the bottle by turning 1/4
clockwise.
1. Attach the foam blaster onto the spray gun.
2. Apply the detergent to dry work surface from bottom
to top.
3. Allow the detergent to remain on the surface for a
short time before rinsing. DO NOT allow the detergent
to dry on the surface.
4. After finish working with detergent, fill the clean
water in the bottle and spray water for one minute in
ON position.

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MODEL: VE 24 / 039-8118-4
Operating Instructions
6. Operating Instructions
6.2 Shutting Down and Cleaning Up
1
Turn off water supply and disconnect the
garden hose from the water inlet on the
pressure washer.
2Pull the trigger to release any remaining water
pressure.
3Set the ON/OFF switch to the OFF position.
4Unplug the power cord from the outlet.
5Engage the safety lock on the spray gun.
1Engage the safety lock on the
spray gun.
2Set the ON/OFF switch to the OFF position.
3Unplug the power cord from the outlet.
WARNING
Turn off the water supply and pull the trigger to
depressurize the device. Failure to do so might result in
personal injury due to discharge of
high-pressure water.
CAUTION
Failure to clean this product properly will cause the
detergent injection system to become clogged and
inoperable.
WARNING
Never use:
• Bleach, chlorine products or other corrosive
chemicals
• Liquids containing solvents (i.e., paint thinners,
gasoline, oils, etc.)
• Tri-sodium phosphate products
• Ammonia products
• Acid-based products
These chemicals will harm the unit and will damage the
surface being cleaned.
6.3 Taking Breaks
If taking a five minute or longer break while using the
pressure washer:
6.4 Warnings

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Winterizing
WARNING
Flush the pressure washer unit out with clear water
before reusing. Antifreeze can damage the paintwork and
product, so you must ensure there is no antifreeze left in
product system before using it again.
CAUTION
Drain any remaining water from the gun assembly. Aim
the gun downwards and pull the trigger.
WARNING
Store the pressure washer unit in a location where
temperature does not fall below 32°F (0°C) at all times.
The pump in the machine is susceptible to damage if
exposed to cold temperatures. FREEZE DAMAGE IS NOT
COVERED BY THE WARRANTY.
7.2 Quick Winterizing Procedure
If you are unable to perform the optimum winterizing
procedure, you can still protect your pressure washer from
winter damage by doing the following:
• Disconnect all water connections.
• Turn on the device for a few seconds, until the remaining
water flows out of the pump. Turn the device off
immediately after that.
• Do not allow the high-pressure hose to become kinked.
• Store the device and its accessories in a room that does
not reach freezing temperatures. Do not store them near
furnaces or other sources of heat, as that might dry out the
pump seals.
7. Winterizing and Long-Term Storage
7.1 Optimum Winterizing Procedure
Winterizing your pressure washer will help protect and
prolong its life. We strongly recommend you follow the below
steps using a pressure washer antifreeze before storing
for the winter. This will keep the internal parts lubricated,
protected from rust, and prevents the pump from freezing.
1. Connect the pressure washer antifreeze to the
inlet adaptor.
2. Depress button on top of the antifreeze container.
3. Continue until fluid exits the pressure hose.
4. Remove the hose from pump inlet.

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MODEL: VE 24 / 039-8118-4
8. Cleaning and Maintenance
8.1 Connections
The connections on the pressure washer’s hoses, gun, and
spray wand should be cleaned and lubricated with non-water
soluble grease regularly.
8.3 Water Filter Screen
The pressure washer is equipped with a water inlet screen
to protect the pump. If the screen is not kept clean, the flow
of water to the pressure washer will be restricted, and the
pump may become damaged.
To clean the water inlet screen:
• Remove the filter screen from inside the inlet adaptor
(the inlet adaptor comes pre-assembled to the machine).
• Rinse the screen until it is free of debris and obstructions.
• Place the screen back to prevent foreign particles from
entering the pump.
9. Technical Specifications
Peak pressure: 1600 PSI
Rated pressure: 1000 PSI
Power source requirement: 120 V / 60 Hz
Cord: 23’ (7 m) 18 AWG
High-pressure hose: 20’ (6 m)
MAX flow: 1.25 U.S. GPM (4.7 LPM)
Current drawn: 10 A
Inlet water: Cold tap water
Cleaning and Maintenance
8.2 Cleaning the Nozzles
Clogging of the nozzle causes the pump pressure to be too
high, making it necessary to clean the nozzle immediately.
You can clean the nozzle by carefully inserting the cleaning
needle or a thin, sharp instrument (i.e., paper clip) into the
tip to clean out any deposits.

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Troubleshooting
10. Troubleshooting
Disconnect the device from the power source
before making any repairs.
Problem Cause Solution
The motor does not start.
The device is in OFF mode. Push the ON/OFF button once to turn to the ON mode.
The power cord is not plugged in. Plug in the power cord.
The extension cord is too long.
The extension cord is not the proper gauge.
The extension cord is damaged.
Replace the extension cord with either a 25’ (7.6 m) 14/3
gauge cord or a 50’ (15 m) 14/3 gauge cord.
The power outlet does not supply adequate power. Try a different outlet.
Tripped pressure washer circuit breaker. Allow the device to cool, and then restart it.
The device does not reach high
pressures.
The garden hose is too small.
Replace it with a
1” (25 mm) or
5/8” (16 mm) garden hose.
Water supply is restricted. Check the garden hose for kinks, leaks or blockage.
Not enough water supply. Open water source fully.
The water inlet filter is clogged. Remove the filter and rinse it with warm water.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn the device
to OFF mode, and purge the pump by pulling the trigger on
the spray gun until a steady flow of water emerges through
the nozzle.
Output pressure fluctuates high and
low.
Not enough inlet water supply. Turn faucet on fully. Check garden hose for kinks, leaks or
blockage.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn the device
OFF, and purge the pump by pulling the trigger on the
spray gun until a steady flow of water emerges through the
nozzle.
The water inlet filter is clogged. Remove the filter and rinse it with warm water.
The discharge nozzle is obstructed. Blow out or remove debris with a fine needle.
Calcified gun, hose, or power nozzle. Run distilled vinegar through the detergent container.
Foam blaster is not working.
Detergent container is empty. Add more detergent.
Detergent bottle or suction tube not properly
connected. Check connections.
Detergent is too thick. Dilute detergent.
The filter on the detergent suction tube is clogged. Run warm water through the filter to remove build-up.
Damaged or clogged detergent suction tube. Remove obstruction or replace the detergent suction tube.

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MODEL: VE 24 / 039-8118-4
Problem Cause Solution
The garden hose connection
leaks.
Loose fittings. Tighten fittings.
Missing/worn rubber washer. Insert new washer.
Spray wand, extension,
or nozzle leaks.
The spray nozzle was not properly attached. Ensure the quick-connect wand is attached securely.
Ensure the project tip is clicked in securely.
Broken O-ring or plastic insert. Call the Toll-free Hotline.
The pump is noisy.
The pump is sucking air.
Check if all hoses and fittings are airtight. Turn the
device to OFF mode and purge the pump by pulling the
trigger on the spray gun until a steady flow of water
emerges through the nozzle.
The water filter is clogged. Remove the filter and rinse it with warm water.
Water leaks from the pump
(up to 10 drops per minute is
permissible).
Loose fittings. Check if all fittings are tight.
Water seals are damaged or worn. Call the Toll-free Hotline.
Oil is dripping. Oil seals are damaged or worn. Call the Toll-free Hotline.
Motor hums but fails to run.
Supply voltage below minimum. Verify that only the pressure washer is running on
this circuit.
System has residual pressure.
Turn the device to OFF mode, pull the trigger on the
spray gun to release pressure, and then turn the
device back ON.
Voltage loss due to the extension cord. Unplug any extension cords attached and plug the
unit directly into the outlet.
Residual friction among components. The device
might hum.
Disconnect water supply and power ON for 2 to 3
seconds. Repeat this procedure a few times, or until
the motor starts.
No water coming out of
the nozzle.
Water supply is OFF. Turn on the water supply.
Kink in the garden hose. Remove the kink in the garden hose.
10. Troubleshooting
Disconnect the device from the power source
before making any repairs.
Troubleshooting
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
www.simoniz.ca
OR CALL CUSTOMER SERVICE FOR HELP AT
1-866-474-6664

16
Warranty
11. Warranty
Always keep your receipt as proof of purchase.
We’re here to help! If you have any questions or comments, call our toll-free hotline [phone]. Have your serial number
ready. The serial number can be found on the back plate, located on the side of the unit.
This product has a Parts Replacement, Product Exchange and/or Repair Warranty only. NO REFUNDS will be provided.
Please see stores for Product Exchange details.
Two (2) Year Warranty — Motor
This product is guaranteed to be free from defects in material and workmanship for two years from the date of its original
purchase. If such a defect appears during the warranty period, upon presentation of proof of purchase, Trileaf Distribution
will repair or replace the product (at its discretion). Shipping charges may apply.
Ninety (90) Day Warranty — Accessories
Trigger gun, hose, spray wands and other accessories are guaranteed for ninety (90) days from the date of purchase. You
may purchase accessories directly through place of purchase, or by calling our toll-free hotline [phone].
This warranty does not cover accidental damage, unreasonable use, normal wear and tear, use of improper detergents,
freezing, neglect, or non-compliance with the Operating Instructions. The warranty does not cover loss of use or other
consequential damages arising from any of the above, nor does it cover repairs made or attempted by unauthorized persons.
The warranty is void if the equipment is used for commercial, rental or industrial purposes.
If you have further questions, please visit our website (www.simoniz.ca) or call 1-866-474-6664.
Made in China
Imported by
Trileaf Distribution Trifeuil, Toronto, Canada M4S 2B8

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MODEL: VE 24 / 039-8118-4
12. Icons Definitions
Icons Definitions
Hearing Protection
To protect hearing damage from the device
noise, wear hearing protection while
operating the device.
This Way Up
When handling product, arrows must always
point up.
Stacking Limitation
Shows maximum stacking height, in units.
Keep Dry
Protect from excessive humidity when
handling and storing.
Store Indoors
To avoid damage from freezing, store indoors
in a place that does not reach freezing
temperature.
Risk of Electric Shock
Do not direct the water flow at the device
itself.
Risk of Injury
Do not use the device in rain to avoid fatal
electric shock.
Risk of Injury
Do not direct the water flow at people to
avoid serious injury.
Risk of Electric Shock
Never spray water towards any electric
devices.

18
Notes

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MODEL: VE 24 / 039-8118-4
Notes

1600 PSI
ELECTRIC PRESSURE WASHER
Imported by
Trileaf Distribution Trifeuil, Toronto, Canada M4S 2B8
MODEL: VE 24 / 03981184