
REMARKS
1. The term of maintaining guarantee is a year from the date of purchasing according
to the receipt. (Expendable is not included in it.) Others not included in
maintaining guarantee or over the time, we also supply to maintain and renew but
need charges. Please contact with the dealer if need change of purchasing the parts
and easily expendable products.
2. We won’t supply maintaining guarantee if troubles as below:
a) Disassembling the machine by self;
b) Fall it without caution;
c) Lack of reasonable keeping and protect;
d) Not operate according to the user manual.
e) Expendable reasons
If changes of the design and specification of the machine, we will not notice you in
addition.
If any queries, please feel free to contact with the local marketing company.
1. problem occurs, we will pass them to our technician , our technician will give a
satisfactory answer within 1-7 working days
2. If the problem comes from the spare part, we could consider in changing the
spare part for our client, which could be sent with his/her next order. If the next
order is uncertain, we could pay freight cost to send the spare parts.
3. If the problem comes from the main device, we could advice our client to post the
device back to our company for repair by ordinary post, or we could re-send a
new one to our client. If the cost of posting the problematic device back to GS is
more than the value of a new device, GS would take it into consideration,
according to the actual status, apply to re-send a completely new device back to
our client.
4. If the inferior equipemnt very big or expensive, not convenient to send back by
post office, we will give you an appointed Hongkong place, you can send
Hongkong first. GS will ask a cooperated forwarder to take it back. GS will pay
all charges from Hongkong to our office. Once we check the equipment is the
quality inferior, we also agree, in your next order, to deduct the freight from the
customer’s office to Hongkong if you fax or email us relevant shipping reciept
and invoice.
5. Please make sure, if you send the inferior one to us by air etc. without any
advanced notice, GS will not pay relevant air freight and custom fee.
All in one, we will try our best to serve you and also need your fully cooperation.
Thanks.