Smartlink Medi Minder Guardian User manual

1
Medi Minder Guardian
USER MANUAL

2
Table o f Conten ts
TABLE OF CONTENTS .................................................................. 2
INTRODUCTION ............................................................................. 2
MEDI MINDER GUARDIAN ......................................................... 3
PENDANTS AND DETECTORS .................................................... 4
USING MEDI MINDER GUARDIAN ........................................... 4
DISPLAYS AND WARNINGS ........................................................ 6
CELLULAR SIGNAL QUALITY ................................................... 7
CELLULAR UDP/SERVER ............................................................ 7
SPECIFICATIONS ........................................................................... 8
Introduction
Your SmartLink Medi Minder Guardian has been designed to provide you with the
freedom and peace of mind in that, should you need assistance or HELP, it is
available to you 24 hours a day with the simple press of a Button.
The modern slim line design of the SmartLink Medi Minder Guardian allows it to be
installed unobtrusively anywhere and is ready when you need help. HELP can be
summoned by pressing a Button on your personal Pendant or Wristwatch, which you
can wear both inside your home or outside in the garden, ready for any emergency,
giving you the freedom you enjoy for total control at all times.
The SmartLink Medi Minder Guardian has been built to the highest of technical
standards for the protection of people and property and manufactured to Australian
and International quality standards.
Your SmartLink Medi Minder Guardian can be supplied with additional fixed or
portable Radio Key Pendants, which can be worn or placed around the home as
needed. Please contact your supplier for more information.

3
Medi Minder Guardian
Aux Inputs/Outputs
Plug Pack
9V DC 300mA
Rechargeable Battery
4.8V Ni-MH 1600mAh
(Part No. 142-031)
Direct Serial DB9 Pin
Programming Lead
(Part No. 450-185)
SIM Card
Battery ON
-
OFF Switch
RS232 Programming
POWER 9VDC ONLY

4
Pend an ts and Detectors
Universal Pendant
(106-385)
SmartFall Blue
Fall detector
(Bluetooth)
Vibration Blue
Vibration Pendant
(Bluetooth)
Us ing Med i Minder Gua r dian
NORMAL OPERATION
Your Medi Minder Guardian will normally look like this:
The MAINS ON Light & the CANCEL (GREEN) BUTTON should be ON.

5
TO CALL FOR HELP
You can make your Medi Minder Guardian Call for Help by either:
1
Pressing the
HELP (RED)
BUTTON on
your Medi
Minder
Guardian
2
The HELP (RED) BUTTON will
FLASH rapidly & Medi Minder
Guardian will start beeping.
This is a Pre-Alarm warning,
while this is sounding you can
Cancel the Help alarm by pressing
the CANCEL (GREEN)
BUTTON on your Medi Minder
Guardian.
OR
Pressing the
Large HELP
(Panic)
BUTTON on
your
Wristwatch/
Pendant for 2
Seconds.
3
If the CANCEL (GREEN)
BUTTON is not pressed within
the pre-alarm time (10 seconds),
then your Medi Minder Guardian
will dial your Monitoring Centre .
to is displayed.
When your Monitoring Centre has
received the Help Call, your Medi
Minder Guardian will beep 7
times to let you know that the Call
has been received. The HELP
(RED) BUTTON will now
FLASH slowly every 4 seconds to
indicate that your Medi Minder
Guardian has Called for Help.

6
Displa y s and Warnin g s
MAINS ON Light Flashing
AC Power Fail – Check/Make sure that the MAINS Power Plug Pack
is plugged in and turned ON at the Power Point.
Flashing & BATTERY LOW Light Flashing
Check/Make sure that the Battery Switch is turned ON underneath the
Medi Minder Guardian.
Contact your Installer/Monitoring Centre.
The Medi Minder Guardian failed to send an Alarm
Check/Make sure that the Antenna/SIM Card is plugged in.
Contact your Installer/Monitoring Centre.
(The Medi Minder Guardian will also beep for 25 seconds).
or
“cF” CELLULAR has failed or “Si” SIM Card Missing/Removed
Check/Make sure that the Antenna/SIM Card is plugged in.
Contact your Installer/Monitoring Centre.
(The Medi Minder Guardian will also beep for 25 seconds).
or
is on the Display & HELP RED Button Flashing
The HELP RED Button on the Medi Minder Guardian has been
Pressed.
to
Flashing & HELP RED Button Flashing
Pendants No. 1 to 8 has been Pressed.
to
Flashing & HELP RED Button Flashing
Pendants No. 1 to 8 has been Pressed.
to
Flashing & HELP RED Button Flashing
Pendants No. 1 to 8 has been Pressed.
to
Flashing & HELP RED Button Flashing
Pendants No. 1 to 8 has been Pressed.
to
Flashing & HELP RED Button Flashing
Detectors No. 1 to 8 Programmed as Fire “Fi” Option has been
Activated.
to
is on the Display
Pendants No. 1 to 8 has detected a Low Battery.
Contact your Installer/Monitoring Centre.
to
is on the Display
Detectors No. 1 to 8 has detected a Low Battery.
Contact your Installer/Monitoring Centre.

7
Cell ul a r Signal Q ual ity
To Check the Signal Quality/Strength: While the Medi Minder Guardian is in Normal/Operation
Mode, Press the CANCEL Green Button and the Signal Strength Displays/Flashes for 2 Seconds.
to
The Medi Minder Guardian Displays/Flashes the Signal Quality from 0 to 8
0 to 1 = Weak Signal
2 to 6 = Good Signal (Industry Average)
7 to 8 = Very Strong Signal
The Unit Updates the Signal Quality/Strength Every Minute.
Cellular UDP/Server
Medi Minder Guardian
The Medi Minder Guardian has an
internal GPRS/GSM Module to perform
Network Reporting.
This reporting is used to transmit alarm
reporting messages from a subscriber’s
site to a Data Monitoring Centre via a
mobile data network and internet.
The alarm reporting messages has
packeted into ARMOR IP
REPORTING PROTOCOL format, and
use the UDP/IP internet protocol to
transmit the alarm reporting message to
a Data Monitoring Centre by specified
Host/Server IP Address and Port
Number.
[ntwI] Network Initiating
[ntw0] Network Opening
[prt0] Port Opening
[cnct] UDP Connection
[rpt] Reporting
[rsp] Acknowledge Response
[ntwC
] Closes a Port on the
Cellular Network
[ntwc] Closes Connection with
the Cellular Network.

8
Spec ifica tions
Medi Minder Guardian
Dimensions
Weight
Quiescent Current
9V DC Plug Pack
Battery Backup
2 way Radio Receiver
Range
L210 x W130 x D35 mm
590gms (including battery)
1mA
9V DC 300mA
4.8V 1600mAh Rechargeable Ni-MH (Part No. 142-031)
902-928MHz SRD
100 to 300 metres open air
(Subject to environmental conditions)
Transmitter
Type
Frequency
Power Output
Crystal stabilised FHSS
902-928 MHz (USA & Canada)
< 13dBm
Conforming Standards
ISO 9001/2000 International Quality manufacturing Standards
EMC: FCC Part 15B
WCDMA B2/5, Power+RSE: FCC Part 22H/24E,
LTE B2/4/5/12/13 Power+RSE: FCC Part22H/24E/27L/27H/27F
Spread Spectrum Low power radio (902~928MHz) FCC Part 15C
47 CFR Part 2.1091 MPE
ICES-003
RSS-132/133 WCDMA B2/5
RSS-132/133/139/130 LTE B2/4/5/12/13 RSE+POWER
RSS-247 Spread Spectrum Low power radio (902~928MHz)
RSS-102
TS 102 230-1/TS 34.123 [SIM Electrical/SVN]
TS 36.124 RSE [ LTE B2/4/5/12/13]
CTIA 3.8.2 OTA [LTE B1 B2/4/5/12/13 [WCDMA B2/5]

9
FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
RF Exposure Information
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.
ISED Notice
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
This device complies with the Canadian ICES-003 Class B specifications. CAN ICES-3(B)/ NMB-3(B)
ISED RF Exposure Statement
This device complies with ISED RSS-102 RF exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the IC RSS-102 RF
exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.
Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102 définies pour un environnement non contrôlé. Afin d'éviter la possibilité de
dépasser les limites d'exposition aux fréquences radio de la CNR-102, la proximité humaine à l'antenne ne doit pas être inférieure à 20 cm (8 pouces) pendant le
fonctionnement normal
USA Contact:
Elk Products. 3266 US-70, Connelly Springs, NC 28612
Tel: 828-397-4200
EQUIPMENT NAME: Medi-Minder Guardian
Model: SMIND-GUARD-LTE
FCC ID: O2K-SMINDLTE
CANADA IC: 2290B-SMINDLTE
© Copyright SmartLink
“A division of NESS CORPORATION PTY LTD”
December 2019
SmartLink Medi Minder Guardian User Manual Rev 1.1
For Product: Medi Minder Guardian
Document Part Number: 890-492
© Ness Corporation Pty Ltd ABN 28 069 984 372
Specifications may change without notice.
To the best of our knowledge, the information contained in this manual is correct at the time of print. SmartLink “A division of NESS CORPORATION P/L”
reserves the right to make changes to the features and specifications at any time without prior notice in the course of product development.
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