SMC Networks Oaziss Aegis RB6741-Z User manual

User Manual
RB6741-Z Touchscreen Security System
FastFind Links
Welcome to the Touchscreen
Using the Touchscreen
Managing Your Security System
Managing Environmental Devices
Managing Wi-Fi Repeaters
Managing and Configuring the Touchscreen

SMC Networks
20 Mason
Irvine, CA. 92618
U.S.A.
Copyright © 2013 SMC Networks
All Rights Reserved
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However,
no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of
third parties which may result from its use. No license is granted by implication or otherwise under
any patent or patent rights of SMC. SMC reserves the right to change specifications at any time
without notice
No part of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying and recording, or stored in a database or retrieval system for
any purpose without the express written permission of SMC.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple and Macintosh are
registered trademarks of Apple, Inc. All other brands, product names, trademarks, or service marks
are property of their respective owners.
This product (Model: RB6741-Z) includes software code developed by third parties, including software
code subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License
(LGPL”). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the
GPL code and LGPL used in this product, are available to you at http://gpl.smc.com/. The GPL code
and LGPL code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the
copyrights of one or more authors. For details, see the GPL Code and LGPL Code for this product
and the terms of the GPL and LGPL.
RB6741-Z Touchscreen Security System User Manual
Document Number: UM.752.9733NA, Issued: February 6, 2013

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RB6741-Z Touchscreen Security System User Manual
Contents
Preface..................................................................................................................... vi
Document Organization...........................................................................................vii
Changes to this Revision......................................................................................... vii
Document Conventions .......................................................................................... viii
Safety and Warnings .............................................................................................. viii
Typographic Conventions....................................................................................... viii
Safety Requirements.............................................................................................. viii
Risk of Explosion...........................................................................................ix
Risk of Equipment Damage...........................................................................ix
Additional Safety Guidelines .........................................................................ix
Compliance................................................................................................................x
1 Welcome to the Touchscreen............................................................................ 13
Understanding Security Network Components.........................................................14
Understanding Security Zone Types........................................................................16
Understanding Alarms.............................................................................................17
Configuring the Touchscreen...................................................................................18
Subscriber Portal.....................................................................................................20
2 Using the Touchscreen...................................................................................... 21
Understanding the Touchscreen Controls................................................................22
Understanding the Screen.......................................................................................23
Security Status Header......................................................................................23
System & Zone Trouble Header.........................................................................25
Content Area ...........................................................................................................29
Home Screen.....................................................................................................29
Managing Touchscreen Apps ............................................................................31
Installing Touchscreen Apps..............................................................................32
Reordering Apps on the Home Screen...............................................................33
Uninstalling Apps...............................................................................................33
Low Power Mode.....................................................................................................35
Show Security Cameras and Live Video..................................................................37
3 Managing Your Security System....................................................................... 39
Understanding Arming Modes .................................................................................40
Arm Away Mode.................................................................................................40
Arm Stay Mode..................................................................................................41
Arm Night Mode.................................................................................................41

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Understanding Your Protection Against Smash-and-Grab Attacks...........................41
Arming and Disarming the System...........................................................................42
Arming the System from the Touchscreen.........................................................42
Bypassing Zones ...............................................................................................43
Cancelling the Arming Process..........................................................................43
Disarming the System and Understanding What Happens During an Alarm ......44
To disarm the system from the Touchscreen: ....................................................45
Sending an Emergency Alarm .................................................................................47
Testing Your Alarms................................................................................................48
Managing Connectivity Between the Touchscreen and the Central-Monitoring
Stations............................................................................................................52
Viewing Signal Strength.....................................................................................52
Testing Your Connectivity..................................................................................53
Managing the Passcodes in your Security System...................................................54
Managing your Keypad Codes...........................................................................54
Understanding the Duress Keypad Code...........................................................56
Managing Your Secret Word..............................................................................57
Managing Connectivity between Your Home Devices and the Internet....................58
Viewing Your Security Account Information .............................................................62
Managing Sensors...................................................................................................62
Disabling a Sensor.............................................................................................62
Viewing Your Zone Event History.......................................................................63
Reordering Security Zones in the Touchscreen .................................................65
Managing Cameras .................................................................................................65
Modifying Camera Details..................................................................................66
Assigning a Camera to a Security Zone.............................................................68
Modifying Video Quality .....................................................................................69
Adding Cameras to the Security System............................................................70
Adding Key Fobs to the Security System.................................................................78
Editing Key Fobs................................................................................................82
4 Managing Environmental Devices..................................................................... 83
Managing Lights......................................................................................................84
Modifying Light Details.......................................................................................85
Adding a Lighting Device ...................................................................................86
Deleting Lighting Devices...................................................................................87
Managing Thermostats............................................................................................87
Adding a Thermostat to the Security System...........................................................89
5 Managing Wi-Fi Repeaters................................................................................. 91
Adding a Wi-Fi Repeater to the Security System.....................................................92
Deleting a Security Wi-Fi Repeater..........................................................................94

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6 Managing and Configuring the Touchscreen................................................... 95
Rebooting the Touchscreen.....................................................................................96
Configuring Screen Brightness and Screen Dimming ..............................................97
Configuring the Screen Brightness Settings.......................................................97
Configuring Automatic Screen Dimming and Night Mode Dimming....................98
Configuring the Screensaver .................................................................................100
Configuring Tones and Volume Levels ..................................................................101
Cleaning the Touchscreen Screen.........................................................................103
Viewing Touchscreen Technical Specifications......................................................103
Appendix A - Installation and Maintenance....................................................... 105
Installing the Touchscreen.....................................................................................105
Replacing the Touchscreen Battery.......................................................................107
Recommendations for Sensor Installation and Placement.....................................108
Door/Window Sensors and Glass Break Detectors..........................................108
Glass Break Detectors.....................................................................................108
Motion Detectors..............................................................................................108
Evacuation Plan.....................................................................................................109
Additional Emergency Preparations.......................................................................109
Smoke Detector Installation Recommendations.....................................................110
Camera Installation Recommendations .................................................................111
Appendix B - Using the Key Pad........................................................................ 112
Checking System Status........................................................................................112
Arming the System ................................................................................................112
Arm Away Mode...............................................................................................113
Arm Stay..........................................................................................................113
Disarming the System......................................................................................113
Sending an Emergency Police Alarm...............................................................113
Mounting the Key Pad ...........................................................................................114
Replacing Key Pad Batteries ...........................................................................114
To Reset the Key Pad to Default......................................................................115
Appendix C - Wi-Fi Repeater Placement............................................................ 116
Appendix D - Quick-Reference Tables............................................................... 117
System & Security Settings, Ranges, and Defaults................................................117
Screen Settings, Ranges, and Defaults .................................................................119
Advanced Settings Range and Defaults.................................................................119
Index..................................................................................................................... 120

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Preface
Congratulations on your purchase of the RB6741-Z Security, Monitoring, and Automation
system. This installation manual contains all the information you need to manage and
configure the security system.
By reading this document, you learn how to:
Use your RB6741-Z security system features and functions
Understand System and Zone Trouble Header Messages
Arm and disarm your security system
Send emergency alarms and test the system
Manage passcodes
Manage security zones
Managing Connectivity between your RB6741-Z and the Internet
Manage emergency dispatch contact information
Manage different sensors and devices in the home
Configure the RB6741-Z touchscreen
Install the security system

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Document Organization
This document consists of the following chapters and appendixes.
Chapter 1 –provides an overview of the security system and the tools recommended to
install it.
Chapter 2 –describes how to use the Touchscreen.
Chapter 3 –describes how to manage your security system.
Chapter 4 –describes technician operations for managing the physical devices in the
home.
Chapter 5 –describes how to manage Wi-Fi repeaters.
Chapter 6 –describes how to manage and configure the Touchscreen.
Appendix A - describes sensor placement guidelines.
Appendix B - describes key pad installation instructions.
Appendix C - describes Wi-Fi repeater placement guidelines.
Appendix D - contains installer quick-reference information.
Changes to this Revision
Version 1.0 Initial Release

Preface
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Document Conventions
This document uses the following conventions to draw your attention to certain information.
Safety and Warnings
This document uses the following symbols to draw your attention to certain information.
Symbol
Meaning
Description
Note
Notes emphasize or supplement important points of the main text.
Tip
Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
Warning
Warnings indicate that failure to take a specified action could result in damage to the
device.
Electric Shock Hazard
This symbol warns users of electric shock hazard. Failure to take appropriate
precautions or touching hazardous areas of the equipment could result in injury or
death.
Typographic Conventions
This document also uses the following typographic conventions.
Convention
Description
Bold
Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels.
Italic
Indicates a variable, which is a placeholder for actual text provided by the user or system. Angled brackets (< >)
are also used to indicate variables.
screen/code
Indicates text that is displayed on screen or entered by the user.
< > angled
brackets
Indicates a variable, which is a placeholder for actual text provided by the user or system. Italic font is also used to
indicate variables.
[ ] square
brackets
Indicates optional values.
{ } braces
Indicates required or expected values.
| vertical bar
Indicates that you have a choice between two or more options or arguments.
Safety Requirements
Observe the following safety requirements.

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Risk of Explosion
Failure to follow these requirements can cause the product to fail and cause possible risk of
fire or battery explosion.
WARNING:
Do not replace the battery with an incorrect type.
Do not expose the battery to temperatures that exceed 75C.
Do not incinerate the battery.
Do not disassemble the battery
Do not short circuit battery terminals
Risk of Equipment Damage
WARNING: Improperly inserting the battery into the Touchscreen can damage the
battery connector in the device. To avoid damage, follow the instructions in this
document carefully.
Additional Safety Guidelines
In addition to the safety guidelines above, observe the following additional safety guidelines:
Keep the battery away from children.
Follow all appropriate local ordinances when disposing of or recycling used batteries.
To avoid the risk of electrocution, keep the product away from water, including wet
basements, bathtubs, sinks, and swimming pools.
Never expose the Touchscreen to spray cleaners and aerosols.
Clean the product using only a lint-free cloth. Never use solvents or cleaning agents.
Keep the equipment at least 6 feet (1.9 m) from a flame or ignition source, such as heat
registers, space heaters, and fireplaces.
Use only the supplied power supply and power cord to power the equipment.
Install the equipment near an easily accessible power outlet. Avoid power outlets
controlled by a wall switch.
Additional surge protection may be required when using the equipment in areas prone to
high surge spikes, poor grounding, and lightning strikes.
If you use an Ethernet cable to connect the Touchscreen to the security router, ensure
the router has sufficient surge protection.
Ensure proper ventilation. Position the Touchscreen so that the air ventilation holes on
the unit are not blocked

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Compliance
FCC Notice
FCC ID: JI5-RB6741
FCC IDs are visible on labels located on battery door and inside battery compartment
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This device complies with FCC Rules Part 15. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the
device
This device and its antenna(s) must not be co-located or operation in conjunction with any
other antenna or transmitter.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.

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RB6741-Z Touchscreen Security System User Manual
IC Notice / Avis IC
IC: 4137A-RB6741
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
This device and its antenna(s) must not be co-located or operation in conjunction with any
other antenna or transmitter.
The term "IC" before the equipment certification number only signifies that the Industry
Canada technical specifications were met.
Déclaration d'Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en
association avec une autre antenne ou transmetteur.
Le terme « IC » avant le numéro d'homologation ne signifie seulement que les normes
d'Industrie Canada ont été respectées.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This devise is only authorized for use in a mobile or fixed application. At least 20cm (8
inches) of separation distance between the touchscreen and the user’s body must be
maintained at all times to ensure compliance with the Industry Canada RF Exposure
Requirements.
Informations d'Exposition aux RF
Cet appareil est uniquement pour une utilisation dans une application mobile ou fixe. Au
moins 20 centimètres de distance de séparation entre l’écran tactile et le corps de
l’utilisateur doit être maintenue en tout temps pour assurer la conformité avec les exigences
de la Industrie Canada, l’ exposition.

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Device Purpose
Fire/Alarm Central Panel
UL and ULC Notices
This device complies with UL 985, UL1023, UL1635, ULC S545, ULC C1023.
Limitations of Security Products
Security products and alarm systems do not offer guaranteed protection against burglary,
fire, or other emergencies. They may fail to warn for diverse reasons, including (but not
limited to): power failure, dead batteries, improper installation, coverage, coverage areas
overlooked during installation, defeat by technically sophisticated intruders, component
failure, or inadequate maintenance. Alarm systems should be checked weekly to ensure that
all devices are working properly.
AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE.
Conditions Resulting In False Alarms
Any installation of the RB6741-Z not in accordance to this manual may result in the
occurrence of false alarms.
Conditions Resulting In Impaired Operation
Any installation of the RB6741-Z not in accordance to the National Electric Code (NFPA70)
may result in improper operation as described in this manual.
Protective Features
The stand, RB6741-BT, included with the RB6741-Z Touchscreen protects against
unwanted tampering of the device. Only operate the RB6741-Z Touchscreen with the
protective stand attached.
US Version Only: Use the RB6741-Z power adapter with restraining bracket to secure the
plug in adapter to the receptacle. Only use the RB6741-Z with the power adapter and
restraining bracket properly installed.
See “Installing the Touchscreen” on page 105 for installation instructions.

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RB6741-Z Touchscreen Security System User Manual
1Welcome to the Touchscreen
This document describes how to perform the following activities in the OpenHome Converge
system:
Understand and operate the Touchscreen device
Arm and disarm your security system
Send a panic alarm
View system status and arm/disarm the system
Manage connectivity between the Touchscreen and the central-monitoring stations
Manage pass codes
Manage security zones
Manage emergency dispatch contact information
View history logs
View account information

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RB6741-Z Touchscreen Security System User Manual
Understanding Security Network Components
Your security network consists of devices that communicate with the Touchscreen, such as:
Door and window sensors
Lighting devices
Thermostat
Panel Interface devices
Key pads
Key fobs
The Touchscreen communicates with sensors by radio frequency. Optional cameras
communicate with the security network router wirelessly. The Touchscreen maintains
communication with the system servers through the Internet and by cellular.
Figure 1-1 shows how the network is set up. Table 1-1 describes the equipment that may be
included with your security system.
Figure 1-1. Security Network

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RB6741-Z Touchscreen Security System User Manual
Table 1-1. Major Touchscreen Components
Device
Description
Security Network
Router
This is the hub of your security network. This device is installed between your broadband modem and your
home network router.
Touchscreen
The device that interfaces with your security system.
Sensors
Doorway/window = monitors the opening and closing of potential entry and exit points.
Motion (indoor) = monitors movement within the premises.
Carbon Monoxide = triggers if carbon monoxide is detected.
Glassbreak = triggers if a window is broken.
Flood = triggers if water comes in contact with the sensor.
Smoke = triggers when smoke is detected
Cameras
Up to six cameras can be installed in your security system. Cameras can be configured to take a series of
pictures if a particular sensor is faulted.
Panel interface
This device connects to a traditional home security system and allows you to control its components from the
Touchscreen.
Thermostats
This device is used to remotely control the indoor temperature of the premises.
Lights
These devices can be remotely controlled using the security system.
Wi-Fi Repeater
This device extends the range of the security network router to connect to devices that require Wi-Fi
connectivity.
Siren Repeater
This device is used to connect to sensors and devices that require RF connectivity. It also functions as a siren.

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Understanding Security Zone Types
Security zones are the sensors that detect movement and the opening and closing of doors
and windows. The sensors communicate wirelessly with your Touchscreen. Security zones
are added to the system and configured by your installer. You can enable and disable each
security zone using the Security app.
Table 1-2 describes the security zone types available.
Table 1-2. Security Zone Types
Security Zone
Function
Description
Sensory Types
Entry/exit
For doorways that are used to enter and exit the premises and windows.
When the system is armed, faulting this type of sensor starts an Entry Delay
countdown rather than sending an immediate alarm.
During Exit Delay, this zone can be repeatedly faulted. Doorways can be
configured to be entry/exit or non-entry/exit.
For more information about Entry/Exit delays, see Chapter 3, Managing Your
Security System.”
Door/Window
Perimeter
If faulted when the system is armed or during an Entry/Exit delay, an alarm is
tripped.
Door/Window sensor
Motion detector
Glass break detector
Interior Follower
Monitors the internal living spaces of the premises and triggers an immediate
alarm if the system is armed in Away mode.
Not armed when the system is in Armed Stay mode.
Motion detector
Interior with Delay
Provides an entry delay if the motion sensor is tripped when the Touchscreen is
armed. Entry Delay begins whenever the motion sensor detects motion,
regardless of whether an entry/exit delay zone was tripped first.
Motion detector
Interior Follower Arm
Night
Allows the use of a motion detector in Arm Night mode. The alarm trips
immediately if motion is detected. This zone should be assigned to motion
detectors that are placed in areas of low traffic, such as attics, basements, and
garages.
Motion Detector
Interior Delay Arm
Night
Provides a delay equal to the entry delay when the detector is tripped. This zone
can be used in a high-traffic area.
Motion Detector
24-Hour Inform
When this security zone is tripped, there is never an alarm. However, an event is
recorded in the history, and the Touchscreen emits a configured sound.
Door/Window sensor
Motion detector
Glass break detector
24-Hour Fire
Generates an immediate fire alarm if triggered.
Smoke alarm
Silent 24-Hour
Usually assigned to a zone containing an emergency button. Sends a report to
the central station, but provides no keypad display or sound.
Door/window sensor
Audible 24-Hour
Usually assigned to a zone containing an emergency button. Sends a report to
the central station and provides an alarm sound at the keypad as well as an
audible external alarm.
Door/window sensor
Trouble Day/Alarm
Night
Provides an instant alarm if faulted when armed in Alarm Away mode.
Door/window sensor

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Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific
amount of time (default: 30 seconds) to enter your keypad code or an alarm will sound. If a
valid keypad code is not entered within a specific time of the audible alarm sounding, a
message is sent to a central-monitoring station. See "Disarming the System &
Understanding What Happens During an Alarm" on page 32 for more information.
The central-monitoring station will attempt to contact the persons listed on the account.
When they reach a person listed on the account, they will ask for the Secret Word to affirm
whether a genuine emergency is occurring. If no one on the list can be contacted, or if the
person contacted gives the wrong Secret Word, the central-monitoring station immediately
dispatches police or other appropriate emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor additional
alarm events.
If a sensor is faulted too many times resulting in alarms, no more alarms will be sent to
central monitoring for 48 hours or until the security system is disarmed.

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RB6741-Z Touchscreen Security System User Manual
Configuring the Touchscreen
You can use the Settings app to access a variety of operations to configure and maintain
your security system.
Note: You cannot access the Security app if the security system is armed.
To access the Settings app:
1. From the Home screen (see page 29) tap the Settings app.
The Keypad screen appears.
2. Tap the numbers to enter your keypad code. The Settings menu appears.

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3. From the Settings app you can:
–Manage the way sensors are listed in Touchscreen reports and tools (see “Viewing
Your Zone Event History” on page 63)
–Manage your cameras (see “Viewing Your Zone Event History” on page 63)
–Test your alarms (see “Testing Your Alarms”on page 48)
–View and test the Touchscreen’s connectivity to the central-monitoring stations (see
“Testing Your Connectivity” on page 53)
–Manage your keypad codes and secret word (see “Managing your Keypad Codes”on
page 54)
–View your account information (see “Viewing Your Security Account Information” on
page 62)
–Manage your Touchscreen device settings (see “Managing and Configuring the
Touchscreen” on page 95)
–View technical information about your Touchscreen device (see “Viewing
Touchscreen Technical Specifications” on page 103)

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Subscriber Portal
The Subscriber Portal is a Web-based tool that allows you to remotely connect to your
security system. You can access the Subscriber Portal from a PC or mobile Internet device.
Many operations that can be done from the Touchscreen can also be performed from the
Subscriber Portal. Some operations such as managing which apps are accessible from your
Touchscreen can only be performed from the Subscriber Portal.
Your installer has provided you with the URL address of the Subscriber Portal as well as a
username and password to access it.