smirthwaite Heathfield User manual

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User Manual
Heathfield

2
CONTENTS
Contents
1.0 Safety Instructions and Warnings...........................................................................................4
1.1 Introduction .........................................................................................................................4
1.2 Service and Support ...........................................................................................................4
1.3 Symbols Used.....................................................................................................................5
1.4 Contraindications/Limitations ..............................................................................................5
1.5 Intended Use .....................................................................................................................6
1.5.1 Intended User...............................................................................................................6
1.6 Chair Operating Environment .............................................................................................6
1.6.1 Frequency of use:.........................................................................................................6
1.7 Vicinity to Other Equipment ................................................................................................7
1.8 Incident Reporting...............................................................................................................7
1.9 Additional Warnings and Safety Notices.............................................................................7
2.0 Components/Key Parts ..........................................................................................................8
2.1 Key Parts ............................................................................................................................8
2.2 Heathfield Configurations....................................................................................................9
3.0 Installation............................................................................................................................10
3.1 Adjustments ......................................................................................................................10
3.1.1 Seat Depth .................................................................................................................10
3.1.2 Seat Height ................................................................................................................11
3.1.3 Armrest Height ...........................................................................................................11
3.1.4 Tray Accessory...........................................................................................................12
3.1.5 Pelvic Lap Strap .........................................................................................................12
3.1.6 Replacement Straps................................................................................................... 12
3.1.7 Velcro Strap................................................................................................................13
4.0 Compatible Accessories.......................................................................................................14
4.1 Pommel.............................................................................................................................15
4.2 Mobile Dolly Base ............................................................................................................15
4.3 Adjustable Footrest..........................................................................................................15
4.4 Reversible Footboard.......................................................................................................16
4.5 Cushions..........................................................................................................................16
4.6 Removable Ski.................................................................................................................16
5.0 Technical Specification ........................................................................................................17
5.1 Chair Dimensions..............................................................................................................17
5.2 Environmental - Storage and Operating Conditions.........................................................18
5.2.1 Normal operating conditions.......................................................................................18
5.2.2 Shipping and storage conditions ................................................................................18
5.3 Standards Applied.............................................................................................................19

3
CONTENTS
5.4 Disposal ............................................................................................................................19
6.0 General Inspection and Maintenance...................................................................................20
6.1 Daily Checks - To Be Completed By User ........................................................................20
6.2 Service Interval .................................................................................................................20
6.3 Nominal Service Life.........................................................................................................20
6.4 Extending Nominal Service Life ........................................................................................21
6.5 User Serviceable Parts .....................................................................................................21
6.6 Documentation/ Records ..................................................................................................21
6.7 Final Inspection.................................................................................................................21
7.0 Cleaning...............................................................................................................................22
7.1 General cleaning...............................................................................................................22
8.0 Service Documentation ........................................................................................................23
8.1 Documentation/ Records ..................................................................................................23
8.2 Warranty ...........................................................................................................................23
8.3 Service Record History .....................................................................................................24
8.3.1 Product Information ....................................................................................................24
8.3.2 Service & inspection record form:...............................................................................24
9.0 Continuous improvement .....................................................................................................25

4
SAFETY INSTRUCTIONS AND WARNINGS
1.0 SAFETY INSTRUCTIONS AND WARNINGS
1.1 Introduction
The information in this manual is important to your safety.
Please read and understand this manual in its entirety before using your Heathfield
chair.
If you require larger print or videos – these are available on the Smirthwaite website:
www.smirthwaite.co.uk/product/heathfield-chair/
The information in this manual is important for the safety of anyone near the Heathfield chair and
must be read and understood to help prevent injuries. It is also crucial to the proper operation and
maintenance of the Heathfield chair.
Store this manual with the documents included with the chair. The Heathfield chair is designed to
be used in conjunction with approved accessories. Please refer to any user guides supplied with
these components while reviewing this manual.
Contents of this manual are subject to change without prior notice.
Unauthorised modifications on any Smirthwaite product may affect its safety. The
manufacturer will not be held responsible for any accident, incident or deficiencies of
performance that occur as a result of any unauthorised modification to its products.
1.2 Service and Support
To ensure the safety and continued good function of your product, routine service must be
performed on your Heathfield chair.
For further details, see section 6.0 General Inspection and Maintenance.
As well as inspections and simple checks completed by the user, every 3 years a service must be
completed by Smirthwaite Ltd. authorised trained service staff.
Contact your local authorised Smirthwaite dealer if you:
•Need more information.
•Have any questions about the use or maintenance of your Heathfield chair.
•Notice any change in the performance of your chair.
•Want to report an unexpected occurrence.
•Want to arrange a service.
Contact details of your local Smirthwaite dealer are shown on the last page of this manual.

5
SAFETY INSTRUCTIONS AND WARNINGS
1.3 Symbols Used
Consult instructions before
use
Caution
Class II Equipment -
electrical equipment in
which protection against
electric shock does not rely
on basic insulation only
Safe Working Load
represents the maximum
load rated for safe operation
Manufacturer Date of manufacture
Packaging indicator – This
way up
Packaging indicator – Keep
dry
Serial number For internal use only
Please observe local laws
on recycling
Degree of protection
provided by enclosure.
N1: Ingress of particles
N2: Ingress of water
Temperature range Humidity range
Type ‘B’ applied part Type ‘BF’ applied part
Medical Device
Authorised representative in
the European Community
1.4 Contraindications/Limitations
There are no known “contraindications” associated with the usage of the Heathfield chair and its
accessories, provided they are used as per manufacturer’s recommendations and guidelines.
Smirthwaite Ltd. does not recommend a required number of care givers for the use of our
products. This information and recommendation can only be provided after a thorough

6
SAFETY INSTRUCTIONS AND WARNINGS
personalized, case specific assessment, as there are many factors that can influence these
decisions.
1.5 Intended Use
For internal use only.
Intended to provide postural support.
1.5.1 Intended User
The Heathfield has been designed for use by a
child’s carer, therapist, and/or teaching staff who
will maintain and clean the chair as per the
recommended guidelines in section ‘6.7 Cleaning’.
Under their care, they will be responsible for
helping the child in and out of the seat and their
safety when sitting in the Heathfield.
The Heathfield is designed to be checked and adjusted by a therapist to ensure the child is seated
correctly.
1.6 Chair Operating Environment
The Heathfield chair is suitable for use within the professional health care facility environment as
well as the home health care environment.
The chair is not intended to be used in environments where there are rapid changes in the
environmental temperature and humidity during intended use.
Based on research conducted during the concept stage, the following statements apply. See
Usability Technical File.
The Heathfield is intended for indoor use only, the normal operating conditions are as follows:
A. Temperature: 41°F to 86°F (+5°C to 40°C)
B. Relative Humidity: 15 to 90%, non-condensing, but not requiring a water vapour pressure
greater than 50hPa.
C. Atmospheric Pressure: 700hPa to 1060hPa.
D. Ambient luminance 50 – 500 lux.
E. Viewing distance: 0 metre to 1.5 metre
1.6.1 Frequency of use:
The Heathfield can be used without any frequency restrictions.

7
SAFETY INSTRUCTIONS AND WARNINGS
1.7 Vicinity to Other Equipment
Use of this equipment stacked with other equipment should be avoided, unless the equipment is
an approved accessory.
Contact your local authorised dealer if assistance is required – contact details on the last page of
this manual.
1.8 Incident Reporting
If, during the use of this device or as a result of its use, a serious incident has occurred, please
report it to the manufacturer and the competent authority of the member state in which the user
and/or patient is established.
1.9 Additional Warnings and Safety Notices
•The user should NOT be left unattended whilst in the chair. Always ensure a
responsible therapist or carer is in attendance.
•If you believe the chair or any fitted accessory to be faulty at any time, DO NOT USE
– contact Smirthwaite Ltd by telephone on [phone]
•The therapist should be familiar with the methods of adjustment and have completed
all adjustments appropriately to meet the needs of the child before transferring the
child onto the chair.
•The chair is ONLY to be used indoors on a flat level surface.
•Do not exceed user maximum weight limits. Refer to section 1.5 ‘Intended use’.
•Always fasten the pelvic strap and any other straps provided with the chair.
•Regular maintenance checks and cleaning are essential for the safe use of this
equipment. Refer to section 7 ‘General Inspection and Maintenance’.
•Always keep this product away from naked flames, cigarettes and sources of heat
including open fireplaces, radiators, heaters.
•DO NOT fit parts or accessories of other manufacturers to this product unless
authorised to do so in writing by Smirthwaite Ltd. Failure to follow these instructions
will not only invalidate the guarantee but could make the chair dangerous to use.
•Smirthwaite Ltd will not accept liability for any injury or damage incurred through such
malpractices. Any repairs required must be carried out by Smirthwaite Ltd authorised
personnel.
•Product codes 6901/2 and 6911/2: It is possible to tip the chair forward if another child
leans heavily on the front edge of the tray (if fitted). Size 1 and 2 chairs with trays
MUST also have a footboard, skis, dolly or footrest for stability
•Lap straps and harnesses must be appropriate and safe for the user and the users
clothing. Lap straps and harnesses must be checked every time the chair is used to
ensure they are fitted as prescribed by the clinician, take account of the users clothing
and are tightened so that the user cannot sustain injury. Checking the fit of lap straps
and harnesses must be done with the user in the chair and should be undertaken as
soon as the users sits in the chair.

8
COMPONENTS/ KEY PARTS
2.0 COMPONENTS/KEY PARTS
2.1 Key Parts
When delivered, the chair will be supplied fully assembled except for the attachment of any special
accessories ordered. Export orders may require the chair to be fully assembled, which takes
approximately 2 minutes. If in any doubt, always seek advice. Always turn hand wheels, levers
and screws clockwise to tighten or anti-clockwise to loosen. Conveniently packaged in a single
box (Figure 1) the following components are included with your new Heathfield chair (Table 1 and
Figure 1):
Item
Description
1 Contoured Seat
2 Backrest
3 Armrest
4 Leg Outrigger
5 Pelvic Lap Strap
Table 1
Please see above to familiarise yourself with the components of the Heathfield chair. The image
above shows the key components of the Heathfield chair. If you have not received all the
components contact your local Smirthwaite dealer immediately – contact details are provided on
the last page of this manual.
If your order has been supplied as a custom kit, please ensure you follow both the instructions
documented in this document and any additional instructions supplied. Please take note of any
instructions on the packaging/box when unpacking. Once the chair has been carefully unpacked,
please check all parts.
Figure 1
1
2
3
4
5

9
COMPONENTS/ KEY PARTS
2.2 Heathfield Configurations
The Heathfield chair is available in different configerations dependent on armrest profile. The
configeration profiles are shown below:
Listed below (Table 2) are the options available along with the part code.
Part Code
Type
Description
6901
6911
6902
6912
6903
6913
6904
6914
6905
6915
6906
6916
Type 1
Type 2
Type 1
Type 2
Type 1
Type 2
Type 1
Type 2
Type 1
Type 2
Type 1
Type 2
Heathfield Chair Size 1 Adjustable Armrest
Heathfield Chair Size 1 Fixed Armrest
Heathfield Chair Size 2 Adjustable Armrest
Heathfield Chair Size 2 Fixed Armrest
Heathfield Chair Size 3 Adjustable Armrest
Heathfield Chair Size 3 Fixed Armrest
Heathfield Chair Size 4 Adjustable Armrest
Heathfield Chair Size 4 Fixed Armrest
Heathfield Chair Size 5 Adjustable Armrest
Heathfield Chair Size 5 Fixed Armrest
Heathfield Chair Size 6 Adjustable Armrest
Heathfield Chair Size 6 Fixed Armrest
Smirthwaite Ltd. will document and maintain a record of the original product configuration at the
time of first sale. Smirthwaite Ltd. will not be held responsible for any subsequent changes to this
configuration unless authorized to do so in writing by Smirthwaite Ltd.
It is the equipment owner’s responsibility to maintain their own records of changes to the
equipment configuration and to be able to provide such records to subsequent owners to maintain
traceability.
We recommend an inspection/service by a Smirthwaite Ltd. Service Engineer (or Smirthwaite Ltd.
trained engineer) whenever a significant change is made to product configuration to ensure the
product is safe to use. If in any doubt, ALWAYS seek ADVICE.
Type 1
Type 2
Table 2

10
INSTALLATION
3.0 INSTALLATION
When delivered, the chair will be supplied fully assembled
except for the attachment of any special accessories
ordered. Export orders may require the chair to be fully
assembled, which takes approximately 2 minutes If in any
doubt, always seek advice. Always turn hand wheels,
levers and screws clockwise to tighten or anti-clockwise to
loosen.
3.1 Adjustments
3.1.1 Seat Depth
To move seat forwards or backwards
•Loosen handwheels (Ref. 6 of
Figure 2)
•Slide seat to desired position.
•Allow 25mm gap between the
back of knee and the edge of the
seat.
•Tighten handwheels (Ref. 6 of
Figure 2) when the seat depth is
set to the desired position.
Figure 2
6

11
INSTALLATION
3.1.2 Seat Height
•To adjust the seat height,
reposition the leg outriggers (Ref.
7 of Figure 3) using the tool
provided for this purpose.
•There are 2 screws per leg (Ref. 8
of Figure 3).
•Ensure all leg outriggers are set
to the same height.
•Ensure the screws are re-inserted
and tightened when the desired
height is achieved.
•Check the chair for stability on a
level surface before use.
3.1.3 Armrest Height
To adjust the height of the armrest
•Loosen handwheels (Ref. 9 of
Figure 4).
•Slide armrest to desired position.
•Tighten handwheels (Ref. 9 of
Figure 4) when the armrest is set.
•Repeat for both armrests –
ensure armrests are set to the
same height on both sides of the
chair.
•Armrests can be lowered to
minimum setting to facilitate side
transfer of child into the seat.
Note: Product codes 6911 – 6916
are provided with fixed armrests, and
therefore cannot be adjusted.
Figure 3
Figure 4
7
8
9

12
INSTALLATION
3.1.4 Tray Accessory
A wooden tray accessory is available
for your Heathfield chair.
The tray slides onto the armrests,
and toggles are rotated to secure the
tray into position.
Ensure the armrests are set to the
same height before sliding the tray
into place.
3.1.5 Pelvic Lap Strap
Buckle Strap (Standard)
•The buckle is secured by pushing
(Ref. 10 of Figure 6) into (Ref. 11
of Figure 6).
•To release the buckle, press both
sides of (Ref. 10 of Figure 6).
•The strap length can be altered by
adjusting the tri-glide (as shown
opposite)
3.1.6 Replacement Straps
•
To replace the straps, pull the
straps off the popper fasteners,
located o
n the underside of the
chair (Ref. 12 of Figure 7).
Figure 5
Figure 6
Figure 7
10
11
12

13
INSTALLATION
3.1.7 Velcro Strap
•The strap is secured by
pressing the two Velcro
sections together and is
released by pulling the
sections apart.
•When Velcro straps are used,
the Velcro should overlap by
at least 75mm (3 inches)

14
COMPATIBLE ACCESSORIES
4.0COMPATIBLE ACCESSORIES
The Heathfield chair comes with a variety of compatible accessories. These accessories and part
codes are listed below (Table 3);
Accessories
SIZE 1
SIZE 2
SIZE 3
SIZE 4
SIZE 5
SIZE 6
CODE
CODE
CODE
CODE
CODE
CODE
skis
SK001
SK002
SK003
SK004
SK005
SK006
ski & half footrest
SK012
SK013
SK014
SK015
SK016
SK017
ski & full footrest
SK023
SK024
SK025
SK026
SK027
SK028
reversible footboard
FB006
FB007
FB008
FB009
FB010
FB011
adjustable footrest
FR005
FR006
FR007
FR008
FR009
FR009
independent adjustable footrest
4187
4187
4187
4187
4187
4187
kicking board
KB001
KB002
KB003
KB004
KB005
KB005
mobile dolly base
DL006
DL007
DL008
DL009
DL010
DL011
minimum raise mobile base
N/A
N/A
MB005
MB006
MB007
MB008
footplate and straps
FP001
FP002
FP003
FP004
FP005
FP005
knee blocks
N/A
N/A
KN001
KN001
KN001
KN001
pommel
PL001
PL002
PL013
PL014
PL014
PL014
independent adjustable split seat
N/A
N/A
SE031
SE032
SE033
SE034
quick release tray
TR101
TR102
TR103
TR104
N/A
N/A
wooden tray
TR071
TR072
TR073
TR074
TR005
TR005
tray handrail full width
HR001
HR001
HR002
HR002
HR003
HR003
tray handrail half width
HR004
HR004
HR004
HR004
HR004
HR004
lumbar pad
PD001
PD002
PD003
PD004
PD005
PD005
sacral pad
PD012
PD013
PD014
PD015
PD016
PD016
higher backrest in lieu of standard
BK170
BK171
BK172
BK173
BK174
BK174
25mm pelvic cushions (pair)
CS005
CS005
CS006
CS007
CS008
CS009
38mm pelvic cushions (pair)
CS014
CS014
CS015
CS016
CS017
CS018
50mm pelvic cushions (pair)
CS023
CS023
CS024
CS025
CS026
CS027
62mm pelvic cushions (pair)
CS032
CS032
CS033
CS034
CS035
CS036
75mm pelvic cushions (pair)
CS041
CS041
CS042
CS043
CS044
CS045
25 + 25mm pelvic cushion (pair)
CS050
CS050
CS051
CS052
CS053
CS054
38 + 25mm pelvic cushion (pair)
CS230
CS230
CS232
CS233
CS234
CS235
50 + 25mm pelvic cushion (pair)
CS077
CS077
CS078
CS079
CS080
CS081
62 + 25mm pelvic cushion (pair)
CS086
CS086
CS087
CS088
CS089
CS090
75 + 50mm pelvic wedge cushion (pair)
CS095
CS095
CS096
CS097
CS098
CS099
75 + 62mm pelvic wedge cushion (pair)
CS104
CS104
CS105
CS106
CS107
CS108
75 + 75mm pelvic wedge cushion (pair)
CS113
CS113
CS114
CS115
CS116
CS117
75 + 100mm pelvic wedge cushions (pair)
CS122
CS122
CS123
CS124
CS125
CS126
groin harness
HN039
HN039
HN040
HN040
HN041
HN041
four point harness
HN001
HN002
HN003
HN003
HN004
HN004
waistcoat harness
HN009
HN009
HN010
HN010
HN011
HN011
adjustable height push handle
PH010
PH011
PH012
PH013
PH014
PH015
fixed height push handle
PH004
PH005
PH006
PH007
PH008
PH009
4 glisdomes complete with screws
GD001
GD001
GD001
GD001
GD001
GD001
Table 3

15
COMPATIBLE ACCESSORIES
4.1 Pommel
•The pommel fits under the seat and is adjusted in and out by
clamping with the handwheel (Ref. 13 of Figure 8).
•The pommel can be rotated to increase the amount of
abduction.
4.2 Mobile Dolly Base
•Position the back legs of the chair to the rear
blocks on the dolly.
•Secure all four legs using the screws
provided with the dolly accessory pack (Ref.
11 of Figure 9).
•Precise positioning is achieved within the
limits of the slots.
•Ensure there is sufficient room for your
client’s feet at the front of the dolly.
4.3 Adjustable Footrest
•The footrest is attached to the chair by sliding
the chair front legs between the two battens on
the footrest sides and then fixing with the
screws provided.
•The height and angle can be adjusted by
loosening the handwheels (Ref. 15 of Figure
10) on each side, and then positioning the
footrest to desired setting.
•Tighten (Ref. 15 of Figure 10) before use.
14
14
13
Figure 8
Figure 9
Figure 10
15

16
COMPATIBLE ACCESSORIES
4.4 Reversible Footboard
•The footboard and skis are attached to the
chair by four screws provided.
•The screws fit into the chair outriggers on
each side of the chair (Ref. 16 of Figure
11).
•The footboard can be reversed by
removing four screws (Ref. 16 of Figure
11), rotating the complete board and ski
assembly and reattaching.
•Ensure all screws are tight before use.
4.5 Cushions
•Side support cushions are available for
chairs with adjustable arms
•The cushions are wedged in place under
the armrest tops
4.6 Removable Ski
•The removable skis are attached to the chair by four screws
provided.
•The screws fit into the chair outriggers on each side of the
chair (Ref. 17 of Figure 13).
•The depth of the ski can be adjusted by loosening the four
screws (Ref. 17 of Figure 13), position the ski in the desired
position and tighten all four screws (Ref. 17 of Figure 13).
•Ensure all screws are tight before use.
Figure 12
Figure 11
16
Figure 13
17

17
TECHNICAL SPECIFICATION
5.0 TECHNICAL SPECIFICATION
5.1 Chair Dimensions
The diagram above (fig 14) shows the relevant dimensional sizes of the chair. Below (Table 4)is a
table containing the dimensions of each size. All dimensions are in mm unless otherwise specified.
Adjustable
Arm
Code
Fixed
Arm
Code
Size
Seat
Height*
(mm)
Width
(mm)
Seat
Depth
(mm)
Back
Height
(mm)
Max User
Weight
(Kg)
Product
Weight
(Kg)
6901
6911
1
180-
230
240
180-
240
250
25
5
6902
6912
2
200-
300
280
220-
310
280
45
6
6903
6913
3
240-
370
325
260-
340
320
50
8
6904
6914
4
290-
390
365
320-
400
365
60
16
6905
6915
5
325-
425
435
370-
460
420
70
20
6906
6916
6
395-
545
435
450-
550
420
85
24
The Heathfield chair comes complete with a buckle pelvic strap.
The chair is available with fixed arms or adjustable arms. You can also choose from a contoured
or flat seat.
*Height of chair with contoured seat. The height with a flat seat is 25mm less.
Figure 14
Table 4

18
TECHNICAL SPECIFICATION
5.2 Environmental - Storage and Operating Conditions
The chair is intended for internal use within normal environmental conditions.
It is not intended to be used in environments where there are rapid changes in the
environmental temperature and humidity during intended use.
The Heathfield chair suffers little from any effects of lint, dust and light.
·Lint – Due to there being no mechanical or electrical mechanisms on the
Heathfield chair, lint would not affect the chair working.
·Dust – Due to there being no mechanical or electrical mechanisms on the
Heathfield chair, dust would not affect the chair working.
·Light –The Specification of the chair dictates that normal use would occur
during ambient luminance 50 – 500 lux. Additionally, as the chair is designed for
indoor use only, if required the user may wish to switch on room lighting.
5.2.1 Normal operating conditions
+5°C to +40°C (41°F to 104°F) at a relative humidity between 15% to 90% RH, non-condensing
but not requiring a water vapour pressure greater than 50hPa and atmospheric pressure between
700hPa to 1060hPa
5.2.2 Shipping and storage conditions
-25°C to +5°C (-13ºF to 41ºF) with any humidity level
+5°C to +35°C (41°F to 95°F) at a relative humidity up to 90%,
+35°C to 70°C non-condensing at a water vapour pressure up to 50hPa
During all transportation it is recommended that the chair remains in its original packaging.
It is recommended that the chair is stored in a cool, dry place out of direct sunlight. If cleaning is
required after storage, please see section 7.0 Cleaning of the user manual for instructions.
Shipping and storage conditions are also contained on Heathfield Box Label:

19
TECHNICAL SPECIFICATION
5.3 Standards Applied
The standards that have been applied to the device are as follows:
•BS EN ISO 12182:2012 (Assistive products for persons with disability. General
requirements and test methods).
•IEC 62366:2015 (Application of usability engineering to medical devices).
•BS EN ISO 15233-1 :2016 (Medical devices — Symbols to be used with medical device).
5.4 Disposal
Please observe the local laws on recycling and respect the current laws for disposal within the
community the device is being used within. If there is any uncertainty, contact your local
authorities to determine the proper method of disposal of potentially bio-hazardous parts and
accessories.

20
GENERAL INSPECTION AND MAINTENANCE
6.0 GENERAL INSPECTION AND MAINTENANCE
No maintenance is to be carried out on the chair while in use to reduce the risk of injury.
6.1 Daily Checks - To Be Completed By User
Prior to each use the Heathfield chair must be inspected visually.
Should any of these items fail the inspection, DO NOT use the chair.
Contact your local authorized dealer for service – contact details are on the last page of
this manual.
Visually check for the following:
•Check the tray (if supplied) to ensure no parts are loose or damaged.
•Check all upholstery for signs of wear and tear.
•Check that the hand wheels tighten correctly, and are not cross-threaded or damaged.
•Check that the leg screws are present and are tightened correctly.
•Check all straps for fraying, and that buckles are not missing/damaged.
•Check the strap is securely fastened to the poppers on the underside of the chair.
6.2 Service Interval
The Heathfield chair should be serviced every 3 years. Servicing must only be undertaken by a
Smirthwaite Ltd. service engineer, or by a Smirthwaite Ltd. trained representative.
6.3 Nominal Service Life
Your product has a nominal service life of 12 years, during which full post-sales support will be
available with regard to spares and servicing.
Product service life has been determined based upon the design complexity of product, and the
anticipated exposure to normal use.
Good practice dictates all Smirthwaite Ltd. products have been designed and manufactured to
high levels of safety and quality, and will meet requirements of normal use when maintained in line
with our servicing recommendations.
If the product has been out of use for an extended period of time (6 months or more) it
should always be serviced prior to being reissued. If the product has been subjected to
‘heavy’ or ‘constant’ use, the service should be reduced to half the recommended
period.
Constant and/or heavy use is considered to be:
•Daily use above 7 hours’ duration.
•Weekly use above 5 days’ duration.
•Monthly use above 10 months per year.