smirthwaite IndiGO User manual

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User Manual
IndiGO

2
CONTENTS
Contents
1.0 Safety Instructions and Warnings...........................................................................................4
1.1 Introduction .........................................................................................................................4
1.2 Service and Support ...........................................................................................................4
1.3 Symbols Used.....................................................................................................................5
1.4 Contraindications/Limitations ..............................................................................................5
1.5 Intended Use ......................................................................................................................6
Intended User...............................................................................................................6
1.6 Chair Operating Environment .............................................................................................6
Frequency of use:.........................................................................................................6
1.7 Chair Essential Performance ..............................................................................................6
1.8Vicinity to Other Equipment ................................................................................................7
1.9 Incident Reporting...............................................................................................................7
1.10 Additional Warnings and Safety Notices..........................................................................7
2.0 Components/Key Parts ..........................................................................................................8
2.1 Key Parts ............................................................................................................................8
Standard.......................................................................................................................8
Hi-Lo.............................................................................................................................9
2.2 IndiGO Configurations ......................................................................................................10
2.3 Packaging .........................................................................................................................10
2.4 Unpacking Your IndiGO ....................................................................................................11
Hi-Lo...........................................................................................................................11
Standard.....................................................................................................................11
3.0 Installation........................................................................................................................... 12
3.1 Adjustments ......................................................................................................................12
Seat Height ................................................................................................................12
Seat Angle..................................................................................................................13
Depth..........................................................................................................................13
Back Recline ..............................................................................................................13
Back Rest Height........................................................................................................14
Back Lumbar Prompt..................................................................................................14
Thoracic Support ........................................................................................................14
User Operated Brakes................................................................................................15
Armrests.....................................................................................................................16
Pelvic Strap.............................................................................................................17
4.0 Compatible Accessories.......................................................................................................18
4.1 Headrests .........................................................................................................................19
Fitment ....................................................................................................................... 19

3
CONTENTS
Height.........................................................................................................................19
Depth & Angle ............................................................................................................19
Headrest Profile/Shape ..............................................................................................19
4.2 Flip-Up Footrest ................................................................................................................20
Fitment ....................................................................................................................... 20
Height.........................................................................................................................20
4.3 Pommel.............................................................................................................................21
Fitment ....................................................................................................................... 21
5.0 Technical Specification ........................................................................................................22
5.1 Chair Dimensions..............................................................................................................22
5.2 Environmental - Storage and Operating Conditions..........................................................23
Normal operating conditions.......................................................................................23
Shipping and storage conditions ................................................................................23
5.3 Standards Applied.............................................................................................................24
5.4 Disposal ...........................................................................................................................24
6.0 General Inspection and Maintenance...................................................................................25
6.1 Daily Checks - To Be Completed by User.........................................................................25
6.2 Battery Charging...............................................................................................................25
6.3 Service Interval .................................................................................................................25
6.4 Nominal Service Life.........................................................................................................26
6.5 Extending Nominal Service Life ........................................................................................26
6.6 User Serviceable Parts .....................................................................................................26
6.7 Final Inspection.................................................................................................................27
7.0 Cleaning...............................................................................................................................28
7.1 General cleaning............................................................................................................... 28
8.0 Service Documentation ........................................................................................................29
8.1 Documentation/ Records ..................................................................................................29
8.2 Service Record History .....................................................................................................30
Product Information ....................................................................................................30
Service & inspection record form:...............................................................................30
9.0 Warranty ..............................................................................................................................31
10.0 Continuous improvement ..................................................................................................31

4
SAFETY INSTRUCTIONS AND WARNINGS
1.0 SAFETY INSTRUCTIONS AND WARNINGS
1.1 Introduction
The information in this manual is important to your safety.
Please read and understand this manual in its entirety before using your IndiGO chair.
If you require larger print or videos – these are available on the Smirthwaite website:
www.smirthwaite.co.uk/product/IndiGO/
The information in this manual is important for the safety of anyone near the IndiGO chair and
must be read and understood to help prevent injuries. It is also crucial to the proper operation and
maintenance of the IndiGO chair.
Store this manual with the documents included with the chair. The IndiGO chair is designed to be
used in conjunction with approved accessories. Please refer to any user guides supplied with
these components while reviewing this manual.
Contents of this manual are subject to change without prior notice.
Unauthorised modifications on any Smirthwaite product may affect its safety. The
manufacturer will not be held responsible for any accident, incident or deficiencies of
performance that occur as a result of any unauthorised modification to its products.
1.2 Service and Support
To ensure the safety and continued good function of your product, routine service must be
performed on your IndiGO chair.
For further details, see section 6.0 General Inspection and Maintenance’
As well as inspections and simple checks completed by the user, every 1 year(s) a service must
be completed by Smirthwaite Ltd. authorised trained service staff.
Contact your local authorised Smirthwaite dealer if you:
•Need more information.
•Have any questions about the use or maintenance of your IndiGO chair.
•Notice any change in the performance of your chair.
•Want to report an unexpected occurrence.
•Want to arrange a service.
Contact details of your local Smirthwaite dealer are shown on the last page of this manual.

5
SAFETY INSTRUCTIONS AND WARNINGS
1.3 Symbols Used
Consult instructions before
use
Caution
Class II Equipment -
electrical equipment in
which protection against
electric shock does not rely
on basic insulation only
Safe Working Load
represents the maximum
load rated for safe operation
Manufacturer Date of manufacture
Packaging indicator – This
way up
Packaging indicator – Keep
dry
Serial number For internal use only
Please observe local laws
on recycling
Degree of protection
provided by enclosure.
N1: Ingress of particles
N
2
: Ingress of water
Temperature range Humidity range
Type ‘B’ applied part Type ‘BF’ applied part
Medical Device
Authorised representative in
the European Community
1.4 Contraindications/Limitations
There are no known “contraindications” associated with the usage of the IndiGO chair and its
accessories, provided they are used as per manufacturer’s recommendations and guidelines.
Smirthwaite Ltd. does not recommend a required number of care givers for the use of our
products. This information and recommendation can only be provided after a thorough

6
SAFETY INSTRUCTIONS AND WARNINGS
personalized, case specific assessment, as there are many factors that can influence these
decisions.
1.5 Intended Use
For internal use only.
Intended to provide postural support.
Intended User
The IndiGO has been designed for use by a child’s carer, therapist, and/or teaching staff who will
maintain and clean the chair as per the recommended guidelines in section 7.0 Cleaning. Under
their care, they will be responsible for helping the child in and out of the seat and their safety when
sitting in the IndiGO.
The IndiGO is designed to be checked and adjusted by a therapist to ensure the child is seated
correctly.
1.6 Chair Operating Environment
The IndiGO chair is suitable for use within the professional health care facility environment as well
as the home health care environment.
The chair is not intended to be used in environments where there are rapid changes in the
environmental temperature and humidity during intended use.
Based on research conducted during the concept stage, the following statements apply. See
Usability Technical File.
The IndiGO is intended for indoor use only; the normal operating conditions are as follows:
A. Temperature: 41°F to 86°F (+5°C to 40°C)
B. Relative Humidity: 15 to 90%, non-condensing, but not requiring a water vapour pressure
greater than 50hPa.
C. Atmospheric Pressure: 700hPa to 1060hPa.
D. Ambient luminance 50 – 500 lux.
E. Viewing distance: 0 metre to 1.5 metre
Frequency of use:
The IndiGO can be used without any frequency restrictions.
1.7 Chair Essential Performance
The essential performance of the chair is defined as:
Support patients who require minimal levels of postural support when seated.

7
SAFETY INSTRUCTIONS AND WARNINGS
1.8 Vicinity to Other Equipment
Use of this equipment stacked with other equipment should be avoided, unless the equipment is
an approved accessory.
Contact your local authorised dealer if assistance is required – contact details on the last page of
this manual.
1.9 Incident Reporting
If, during the use of this device or as a result of its use a serious incident has occurred, please
report it to the manufacturer and the competent authority of the member state in which the user
and/or patient is established.
1.10 Additional Warnings and Safety Notices
•The user should NOT be left unattended whilst in the chair. Always ensure a
responsible therapist or carer is in attendance.
•If you believe the chair or any fitted accessory to be faulty at any time, DO NOT USE
– contact Smirthwaite Ltd. by telephone on [phone]
•The therapist should be familiar with the methods of adjustment and have completed
all adjustments appropriately to meet the needs of the child before transferring the
child onto the chair.
•The chair is ONLY to be used indoors on a flat level surface.
•Do not exceed user maximum weight limits. Refer to section 1.5 ‘Intended Use’.
•Always fasten the pelvic strap and any other straps provided with the chair.
•Regular maintenance checks and cleaning are essential for the safe use of this
equipment. Refer to section 6.0 General Inspection and Maintenance.
•Always keep this product away from naked flames, cigarettes and sources of heat
including open fireplaces, radiators, heaters.
•DO NOT fit parts or accessories of other manufacturers to this product unless
authorised to do so in writing by Smirthwaite Ltd. Failure to follow these instructions
will not only invalidate the guarantee but could make the chair dangerous to use.
•Smirthwaite Ltd will not accept liability for any injury or damage incurred through such
malpractices. Any repairs required must be carried out by Smirthwaite Ltd authorised
personnel.
•Lap straps and harnesses must be appropriate and safe for the user and the users
clothing. Lap straps and harnesses must be checked every time the chair is used to
ensure they are fitted as prescribed by the clinician, take account of the users clothing
and are tightened so that the user cannot sustain injury. Checking the fit of lap straps
and harnesses must be done with the user in the chair and should be undertaken as
soon as the users sits in the chair.

8
COMPONENTS/ KEY PARTS
2.0 COMPONENTS/KEY PARTS
2.1 Key Parts
When delivered, the chair will be supplied fully assembled except for the attachment of any special
accessories ordered. Export orders may require the chair to be fully assembled, which takes
approximately 2 minutes If in any doubt, always seek advice. Always turn hand wheels, levers and
screws clockwise to tighten or anti-clockwise to loosen. Conveniently packaged in a single box the
following components are included with your new IndiGO chair:
Standard
A. Backrest
B. Seat
C. Castors, with brakes
D. Brake lever
E. Arm rest (may differ as of serial no. 118817
F. Lumbar prompt
G. Thoracic support
H. Lap strap
F
B
A
C
E
D
G
H

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COMPONENTS/ KEY PARTS
Hi-Lo
1. Electric HiLo Chassis
2. Seat Capsule
3. Backrest
4. Armrests
5. Footrest
6. Battery Pack
7. Pommel
8. Lap Strap
9. User operated brakes
Please see above to familiarise yourself with the components of the IndiGO chair. The image
above shows the key components of the IndiGO chair. If you have not received all the components
contact your local Smirthwaite dealer immediately – contact details are provided on the last page
of this manual.
If your order has been supplied as a custom kit, please ensure you follow both the instructions
documented in this document and any additional instructions supplied. Please take note of any
instructions on the packaging/box when unpacking. Once the chair has been carefully unpacked,
please check all parts.

10
COMPONENTS/ KEY PARTS
2.2 IndiGO Configurations
Standard
Hi-Lo
Size 4
Code
Size 5
Code
Size 6
Code
Standard Seat & Low Back
11114
11115
11116
Standard Seat & Low Back On A Hi-Lo Base
11134
11135
11136
Standard Seat & High Back
11214
11215
11216
Standard Seat & High Back On A Hi-Lo Base
11144
11145
11146
Office Version Low Back
12114
12115
12116
Office Version High Back
12214
12215
12216
Smirthwaite Ltd. will document and maintain a record of the original product configuration at the
time of first sale. Smirthwaite Ltd. will not be held responsible for any subsequent changes to this
configuration unless authorized to do so in writing by Smirthwaite Ltd.
It is the equipment owner’s responsibility to maintain their own records of changes to the
equipment configuration and to be able to provide such records to subsequent owners to maintain
traceability.
We recommend an inspection/service by a Smirthwaite Ltd. Service Engineer (or Smirthwaite Ltd.
trained engineer) whenever a significant change is made to product configuration to ensure the
product is safe to use. If in any doubt, ALWAYS seek ADVICE.
2.3 Packaging
•When delivered, the chair will be supplied fully assembled except for the attachment of any
special accessories ordered.
•If your order has been supplied as a custom kit, please ensure you follow both the
instructions documented in this IFU and any additional instructions supplied.
•Please take note of any instructions on the packaging/box when unpacking.
•Once the chair has been carefully unpacked, please check all parts.

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COMPONENTS/ KEY PARTS
2.4 Unpacking Your IndiGO
Hi-Lo
When delivered the product will be
supplied with the back rest (A)
removed.
Unwind lever (C) and insert back rest
(A) into the back mechanism (B) –
ensure it is inserted fully.
Tighten lever (C) to secure the back
rest into place.
If you have specified accessories at
the time of order, your IndiGO HiLo
may be supplied with these factory
fitted.
Alternatively, please refer to Section
6.0 for details of how to fit and adjust
your accessories prior to use
Standard

When delivered the product will be
supplied with the back rest (D) removed.
Unwind lever (F) and insert back rest (D)
into the back mechanism (E) – ensure it
is inserted fully.
Tighten lever (F) to secure the back rest
(D) into place.
D
E
F

12
INSTALLATION
3.0 INSTALLATION
When delivered, the chair will be supplied fully assembled except for
the attachment of any special accessories ordered. Always turn hand
wheels, levers and screws clockwise to tighten or anti-clockwise to
loosen.
3.1 Adjustments
Seat Height
3.1.1.1 Standard
To raise or lower the seat:
To raise the seat height, lift the hand
lever (G) on the right hand-side of the
seat and allow the seat to rise under
the gas assist – in order for the seat
to rise, the user weight must be
removed.
To lower the seat height, lift the hand
lever (G) whilst sat in the seat and
release the lever once at the desired
height setting.
3.1.1.2 IndiGO Hi-Lo
•The height of the chair can be
altered by using the ‘Actuator
Control Pad’ which is hooked onto
the push handle of the chair. This
pad can be unhooked and can be
moved to a more suitable position if
required.
•Push either the ‘Up’ arrow or the
‘Down’ arrow to move the chair the
required height. Only press one
arrow button at a time.
G

13
INSTALLATION
Seat Angle
To adjust the tile angle of the seat:
Lift the front lever (H) on the side of
the chair to unlock the tilt
mechanism.
Adjust the seat tilt to the desired
position.
Push the lever back down to lock the
seat in the desired position.
Depth
To move the seat base backwards or
forwards:
Locate the 2 hand wheels (I)
underneath the seat base and loosen
them.
Slide seat to the desired position.
Ideally allow 25mm gap between the
back of knee and the edge of the
seat.
Tighten the 2 hand wheels to secure
in position.
Back Recline
To set the angle:
Lift the hand lever (J) to unlock the tilt
mechanism.
Adjust the back recline to the desired
angle.
Lock the hand lever (J) to secure the
back into the desired position.
H
I
J

14
INSTALLATION
Back Rest Height
To raise the backrest:
Loosen lever (K) found on rear of
seat by turning anti-clockwise
Lift the backrest to the desired height;
there are a series of back height
‘steps’ that be selected.
To lower the backrest:
Raise the backrest by lifting to the
maximum setting; the backrest will
then slide to the minimum setting,
permitting reselection of the desired
height.
To secure at desired height setting:
Tighten lever (K) found on rear of
seat by turning clockwise
Back Lumbar Prompt
To set the lumbar:
Insert the hex key into the adjustment
socket (M) and turn clockwise or anti-
clockwise to set the depth of lumbar
support required for your client’s
need.
Thoracic Support
To set the level of thoracic support:
Insert the hex key into the adjustment
sockets (L) and turn clockwise or
anti-clockwise to set the angle of
thoracic support required for your
client’s need.
Each thoracic support can be
adjusted independently.
K
L
L
M

15
INSTALLATION
User Operated Brakes
3.1.8.1 User Operation
To apply the brakes, simply push the
lever (N) downwards.
The brakes can then be locked in the
‘on’ position by parking the lever –
simply push the lever away from the
seat cushion when it has reached its
fully downward position.
To release the brakes, pull the lever
toward the seat to release from its
park position.
The lever is sprung-loaded; once it is
released it will automatically return to
its top position
3.1.8.2 Carer Operation
The IndiGO has been designed to permit
any of the castors to be independently
applied or released by a carer, using each
individual castor foot pedal
If the user is having difficulty operating the
brake system, check that the brake pedal
on each castor is in the ‘un-braked’ position
as shown below (A)
3.1.8.3 Brake System Adjustment
Adjustment of the brake mechanism
is possible by rotating the adjustment
knob (O) that can be found
underneath the seat cushion.
The IndiGO will be supplied pre-
adjusted for optimum; adjustment is
only needed if the mechanism
performance degrades over long
term use.
N
O

16
INSTALLATION
Armrests
3.1.9.1 Height
To raise or lower the armrests:
Press and hold button (P).
Slide armrests to desired position.
Release button (P) to lock.
Repeat on opposite side, as necessary.
3.1.9.2 Rotation
To swing the armrest away for ease of transfer:
Press and hold button (Q).
Rotate armrest rearwards.
To restore the armrest to the vertical position, simply swing forward.
There should be a ‘click’ to indicate the armrest is now locked in the vertical position.
Armrest Up
Armrest Down
Q
P

17
INSTALLATION
Pelvic Strap
The IndiGO is supplied with a 2 point
pelvic padded lap strap as standard.
The buckle is secured by pushing the
male plug (R) into the female receiver
(S).
To release the buckle, press both
sides of the male plug.
To alter the length of the pelvic strap,
simply adjust the amount of strap that
is fed through the cam-lock fasteners,
which are located under the seat
base at the rear (T).
OPEN CAMLOCK
FEED STRAP THROUGH TO ADJUST
CLOSE TO SECURE
R
S
T
TIGHTEN
LOOSEN

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COMPATIBLE ACCESSORIES
4.0 COMPATIBLE ACCESSORIES
The IndiGO chair comes with a variety of compatible accessories. These accessories and part
codes are listed below (Table 2);
Accessories
Size 4
Code
Size 5
Code
Size 6
Code
Flip-Up Footrest
FR055
FR055
FR055
Pommel
PL035
PL035
PL035
Flat Headrest
HT026
HT026
HT026
Multi-Grip Headrest
HT027
HT027
HT027
IndiGO Teenage Harness
HN243
HN243
HN243
IndiGO Teenage Harness With The Zip
HN244
HN244
HN244
Table 1
1. Multi-grip head rest
2. Flat head rest
3. Pommel
4. Flip-up footrest

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COMPATIBLE ACCESSORIES
4.1 Headrests
Fitment
Insert the head rest stem into the
socket located on the rear of the
seat back (B).
Take the M6 x 20mm screw (D)
and washer (C) and insert the
screw through aperture (E) and
into the head rest stem to secure
in place.
Height
Loosen the M6 x 20mm screw (D)
and slide the head rest to desired
height.
Tighten the M6 x 20mm screw (D)
to secure in place.
Depth & Angle
To change the depth or angle of the
headrest:
Loosen the two lever locks (A).
Slide/angle the headrest to
desired position.
Tighten the two lever locks (A) to
lock.
Headrest Profile/Shape
To alter the profile (shape) of the headrest
(Multi Grip Head Rest Only):
Locate and unzip the cover of the
headrest.
Using the hex key, loosen the bolts
that secure the individual headrest
elements (F).
Position/shape the headrest elements
to suit your client’s needs.
Tighten the headrest elements (F) to
lock into the desired profile (shape).
Zip the cover shut on the headrest to
complete.
A
A
B
C
D
E
F

20
COMPATIBLE ACCESSORIES
4.2 Flip-Up Footrest
Fitment
The foot rest assembly is attached to the
underside of the seat base by 6 screws
(M6 x 16mm). Four of these will already
be fitted to the underside of the seat by
the factory.
Using the hex key provided, ensure the
four screws fitted to the underside of the
seat are loose and then offer up the foot
rest.
Slide the foot rest assembly forward to
engage with the four screws and then
tighten to secure into place.
Insert two further screws (G) at the rear
to finish the assembly.
Height
To raise the foot rest height:
The footrest assembly can be adjusted
for height position by loosening the lever
(H).
Ensure lever (H) is securely tightened
before using the chair.
Each foot plate can be stored vertically
(flipped up) to aid transfer in and out of
the Indigo.
G
H