
Inspection and Care
● If the elastic cords have deteriorated or are stretched out, please request replacement (paid) from our User Service department.
● After use, thoroughly wipe off any grime, moisture, etc. and store in a well-ventilated, shady area.
● Clean plastic parts and aluminum parts with a cloth soaked in a diluted neutral detergent, and wipe off the detergent with a cloth
soaked in water. Then wipe with a dry cloth, and allow to dry naturally in a shady area.
● When washing the cushions, remove the urethane inside and wash only the fabric, placing it in a laundry net.
● The backrests contain a wooden core, so they cannot be washed in a washing machine. If they are dirty, wipe with a cloth that
has been soaked with water and then wrung out, and allow to dry naturally in a shady area.
Quality Assurance
In the unlikelyevent that any product you have purchased is defective, pleasecontact the store where you purchased it, our company,
or the address noted on the individual product. If it is a manufacturing defect, the product will be repaired or replaced free of charge.
In other cases, the product will be repaired for a reasonable price. Whether a product will be repairedor replaced will be determined
at our discretion. The product may not be guaranteed or repaired in the following cases.
1. The product was not used as per the instructions manual.
2. The product’s life span has been reached due to the aging of its materials.
3. The product was damaged by modification or rough handling.
4. The product was damaged by an unforeseen accident.
5. The product was damaged by something other than a manufacturing defect.
6. The product was damaged by dirt or rust.
7. A malfunction or breakage occurred due to disassembly.
8. A malfunction occurred due to part deformation or breakage caused by dropping or other impact.
9. The deterioration, breakage, or damage of a consumable part, or associated malfunction.
10. The product was damaged due to it being used in combination with another company’s product.
Repairs
● Donot attempt to modify this product. Doing so may decrease its functionality or strength. Modified products will not be repaired.
● If serious repairs are required, please contact the store where you purchased this product or our User Service department.
● If you are asked to send the product for repairs, ensure that it is sufficiently dry and clean before sending it.
● Freight and repair expenses will be handled as follows.
1. If subject to compensation: Our company will bear the round-trip freight expenses and repair expenses.
2. If not subject to compensation: The customer will bear the round-trip freight expenses and repair expenses.
If you have any questions or concerns,
please consult the store where you
purchased this product or contact our
User Service department.
Snow Peak User Service
0120-010-660 (9:00am –5:00pm)
Email: userservice@snowpeak.co.jp
Snow Peak Inc.
456 Nakanohara, Sanjo-shi,
Niigata-ken 955-0147
TEL: 0256-46-5858
FAX: 0256-46-5860
www.snowpeak.co.jp
MADE IN CHINA