SNOWJOE Ergie ERG-SNSH18-RM User manual

Model ERG-SNSH18-RM Form No. SJ-ERG-SNSH18-RM-880E-M-V1
SIMPLE ASSEMBLY
© 2021 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS

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© 2021 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
Model ERG-SNSH18-RM Form No. SJ-ERG-SNSH18-RM-880E-M-V1
SIMPLE ASSEMBLY
If you have any questions or
comments, please call the Snow
Joe® + Sun Joe®customer service
department at:
1-866-SNOWJOE (1-866-766-9563)

SNOW JOE®+ SUN JOE®REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe®+ Sun Joe®operating under Snow
Joe®, LLC warrants this refurbished product to the
original purchaser for 90 days against defects in
material or workmanship when used for normal
residential purposes. If a replacement part or
product is needed, it will be sent free of charge to
the original purchaser except as noted below.
The duration of this warranty applies only if the
product is put to personal use around the household.
It is the owner’s responsibility to correctly perform
all maintenance and minor adjustments explained
in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR
PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.
com for instructions. Please be sure to register your
unit beforehand to speed up this process. Certain
products may require a serial number, typically
found on the decal afxed to the housing or guard
of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
•Wearingpartslikebelts,augers,chainsandtines
are not covered under this warranty. Wearing
partscanbepurchasedat snowjoe.com or by
calling1-866-SNOWJOE(1-866-766-9563).
•Batteriesarecoveredinfullfor90-daysfromthe
dateofpurchase.
Snow Joe®+ Sun Joe®may from time to time
change the design of its products. Nothing
contained in this warranty shall be construed as
obligating Snow Joe®+ Sun Joe®to incorporate
such design changes into previously manufactured
products, nor shall such changes be construed as
an admission that previous designs were defective.
Thiswarrantyisintendedtocoverproductdefectsonly.
Snow Joe®, LLC is not liable for indirect, incidental or
consequential damages in connection with the
use or misuse of the Snow Joe®+ Sun Joe®
products covered by this warranty. This warranty
does not cover any cost or expense incurred
by the purchaser in providing substitute equipment
or service during reasonable periods of malfunction
or non-use of this product while waiting for a
replacement part or unit under this warranty. Some
states do not allow exclusions of incidental or
consequential damages so the above exclusions
may not apply in all states. This warranty may give
you specic legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from
9AM to 7PM EST and Saturday and Sunday 9AM
to 4PM. You can reach us at 1-866-SNOWJOE (1
866-766-9563), online at snowjoe/com, via email at
[email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe®+ Sun
Joe®products exported from the United States and
Canada should contact their Snow Joe®+ Sun Joe®
distributor (dealer) to obtain information applicable
to your country, province or state. If for any reason,
you are not satised with the distributor’s service, or
if you have difculty obtaining warranty information,
contact your Snow Joe®+ Sun Joe®seller. If in the
event your efforts are unsatisfactory, please reach
out to us directly.

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