SOFIHUB eazense Operating and safety instructions

SETUP AND INSTALLATION GUIDE

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Navigate to the SOFIHUB website www.sohub.com and select ‘Portal’. This will be
found at the top right of the home page and create your account.
Please select your location Australia/New Zealand OR United States/Canada
Click “Create Account” and follow the prompts to claim your device.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Next enter the MAC address of the radar (found on the rear of the device) and name the radar.
Your next step will be to subscribe to the monthly monitoring fee if applicable.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Installation notes & comments:
• The radar must be installed with its ethernet port horizontal (facing the ceiling)
and must be flush against a wall with no tilts in any direction.
•The default fall threshold value is 0.7m above the floor.
•The radar must be mounted between 2.0 and 2.4m from the floor or at an
optimal height of 2.2m.
• If the values of the X Max and X Min are smaller than the actual size of the
room, then people outside this boundary may not be seen by the radar.
• Values cannot exceed: Y Max = 6m; X Min = 3m; X Max = 3m
• The room height value must be greater than the radar height.
• Once a fall is detected and the alarm is resolved, it will take approximately 30
seconds for the radar to reset.
• When any changes on X, Y, or radar height are made the unit will need a
reboot to take effect.
•To do this please remove the ethernet cable and then plug it back in allowing
the unit reboot.
• Please note failure to install the radar correctly may result in un-detected falls.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Mounting eazense on the wall:
To mount the eazense radar, choose a corner of the room which ensures the best coverage.
Take the guide template from the box and place it 2.2m from the oor.
Use the circles on the template as an indication where to place the screws.
Place the screws so they protrude approximately 10mm out.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Connecting eazense to the internet and a power source:
1. Connect an Ethernet cable from the radar sensor (eazense) to the PoE power injector or PoE
router switch.
2. Then connect the PoE power injector or PoE router switch to its power source.
3. Connect a second ethernet cable to the LAN connection from the PoE injector or PoE router.
Once connected to a power source, the eazense radar will be online and ready to be
congured.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Please conrm the radar is positioned as per the below and then in the ‘General Radar Settings’
please enter the room dimensions.
Radar must be mounted between 2 and 2.4 m from oor level. Ideal height is 2.2 m.
Radar must be mounted in the corner of the room and be hard up against the wall.
Radar cannot be on an angle or be leaning forward, backward or sideways.
The radar has a eld of view; this is the area the radar can see.
It will not see objects that are very close to the sensor, within 0.5m (represented by A).
The radar needs to know how far away the opposite corner of the room is (which is represented
by Y) as well as the remaining corners of the room (dened by X Max, and X Min).
1. Measure the Y axis, then stand in the middle between X Max and Y Min
2. Measure distance to both.
3. Values cannot exceed Y Max = 6m; X Min = 3m; X Max = 3m
Please dene Y, X Max and X Min as these values are required for the radar to work correctly.
Radar sensor
Field of view
Room boundaries
Radar Height
You need to know how far above the oor the radar is located, as well as the height of the room
from oor to ceiling. (All values are in meters).
Falls & Alerts
Please insert fall height threshold.
Fall alerts are generated when someone falls below a certain threshold above oor height.
Y X Max X Min
Radar height above oor Room height
Fall Alert Threshold (in meters above oor)
Settings

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
The SOFIHUB portal will show eazense in GREEN when no falls are detected
When a fall is detected, the colour will change to RED
This will also show on the main dashboard page PORTAL
When a fall is detected an SMS with an alert will be sent to the nominated carer for action.
To reset the anomaly log in to the SOFIHUB portal dashboard and follow the steps.

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Specications:
Radar
mmW radar sensor
Horizontal eld of view: +/-60˚ Vertical eld of view: 45˚
Update rate: 1 fps
Range of reach: 0.5m to 4m
Network
TCP/IP
Encryption of data
Centralised certicate management, signed rmware
Automatic OTA rmware update
Notication: SMS
General
Casing material: ISOPAK 540
Colour: White
Power over Ethernet: IEEE 802.3at, type 1 PD
Typical: 3.9 W, max 12.95 W
Connectors: Shielded RJ45 10BASE-T/100BASE-TX PoE
Operating conditions: room temperature
Storage conditions: room temperature
Approvals: EMC EN55032 class B, CE, MDD

eazense POWERED BY SOFIHUB | SETUP AND INSTALLATION GUIDE
Dimensions:
Weight:
250 g
Included accessories:
Installation guide
Drill hole template
3-year warranty
93mm 140mm
140mm
124mm

Phone: [phone]
Email: info@sohub.com
SOFIHUB.COM