Sonic PEP User manual

Custom
Hearing Instruments
pep
User Guide
pep

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PeP · Custom user Guide
Hearing Instrument Serial Number:
Left Right
Hearing Instrument Model:
Left Right
Battery Size ITC and ITCD: 312
Battery Size CIC: 10
Listening Listening
Program # Environment
1 ITCD and ITC only
2 ITCD and ITC only
3 ITCD and ITC only
Telephone Coil (optional for ITCD and ITC)
r Right r Left r disabled
Your Instrument Has Been Programmed For:
r Microphone + Telecoil r Right r Left
r Telecoil only r Right r Left

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Table of Contents
Concratulations on Your Purchase! 07
General Warnings and Safety Guidelines 08
Hearing Expectations 12
Your Pep In-the-Ear Hearing Instrument 14
Turning Your Hearing Instrument ON and OFF 15
Putting ON Your Hearing Instrument 16
Taking OFF Your Hearing Instrument 17
Changing the Volume 18
Changing the Programs 20
Using the Telephone Coil 21
Using the Telephone 22
Changing the Battery 23
Important Battery Information 24
Caring for Your Hearing Instruments 25
Cleaning the Sound Outlet 27
Environmental Protection 29

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PeP · Custom user Guide
Product Approval, Markings and Compliance 30
Cell Phone and Hearing Instrument Compatibility 31
Warranty and Repairs 32
Accessories 33
Common Problems and Solutions 34
Compliance with Requirements for Europe 38
Service 39

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PeP · Custom user Guide
Congratulations On Your Purchase!
With a little practice, you will soon be on
your way to better hearing. Your hearing
instrument has been programmed to fit
your hearing and communication needs.
Please read the entire contents of this booklet
before using your hearing instruments. It contains
instructions and important information about the
use and handling of your hearing instruments and
batteries. With proper use and care, your hearing
instrument will improve your connection with the
world around you.

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General Warnings and Safety Guidelines
Familiarize yourself completely with the following
general warnings and safety guidelines before using
your hearing instruments:
·Hearing instruments and batteries can be dangerous
if swallowed or improperly used. Such actions can
result in severe injury, permanent hearing loss or
even fatality.
·Hearing instruments should be used only as directed
and adjusted by your trained hearing care provider.
Misuse or improper adjustments can result in sudden
and permanent hearing loss.
·Hearing instruments will not restore normal hearing
or prevent hearing loss resulting from organic
conditions.
·Never allow others to wear your hearing instruments.
They are adjusted for your hearing requirements and
may permanently damage another person’s hearing.
·Avoid wearing your hearing instrument while playing
contact sports (e.g. rugby, football etc.), since a strike
to the ear could be harmful.
·Be aware that use of a hearing instrument may cause
excess ear wax to build up in the ear canal which may
require removal by a trained medical professional.

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PeP · Custom user Guide
·Clean your hearing instruments and their parts on
a regular basis as recommended. Micro-organisms
from unclean instruments may cause skin
irritations.
·In rare cases, a hearing instrument or earmold
may cause a discharge from the ear or allergic
reaction. See a physician immediately if these
conditions occur.
·An earmold is a custom-made product. If you
experience discomfort or irritation of your ear, please
see your hearing care provider immediately for
modification of the earmold.
·Hearing instruments, their parts and batteries should
be kept out of reach of infants, children and anyone
who might swallow these items or otherwise cause
themselves injury.
·Take care when changing and discarding batteries
to keep them out of reach of infants, children, persons
of mental incapacity or pets.
·Be careful with leaking battery liquid, as it is a
hazardous substance.
·Never attempt to recharge non-rechargeable
batteries.

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·Never put your hearing instrument or batteries
in your mouth, as they could easily be swallowed.
·Keep batteries away from medications, since
they can easily be mistaken for pills.
·In the event that a battery or hearing instrument
is swallowed, see a doctor immediately.
·Be aware of the possibility that your hearing
instruments may stop functioning without notice.
Keep this in mind while you circulate in traffic
or otherwise depend on warning sounds.
·Traffic or other warning sounds may also be
reduced in level by a directional microphone when
these sounds are coming from behind you.
·Never insert cleaning tools into the microphone
inlet or deeply into the sound outlet. This could
damage the hearing instruments.

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PeP · Custom user Guide
Caution!
Warning to Hearing Care Provider and Patient
Special care should be taken when fitting
and using a hearing instrument with maximum
sound pressure capability in excess of
132 dB SPL (IEC 711) since there may be a
risk of impairing the remaining hearing
of the patient.

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Hearing Expectations
Set Appropriate Expectations
It is important that you have the right expectations
regarding your hearing instruments. Hearing instru-
ments will give you better hearing, but they are not a
cure for hearing loss.
People whose expectations are too high (“I thought they
would make my hearing normal”) are likely to be
disappointed and may give up.
Hearing Instruments Can:
·Help you hear and understand better in most
situations.
·Allow you to participate more in group situations and
meetings.
Hearing Instruments Cannot:
·Give you normal hearing.
Hearing Instruments May Not:
·Let you hear very soft sounds.
·Block ALL background noises – especially in
noisy situations. Even people without hearing
loss may have difficulty hearing in the presence
of background noise.

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PeP · Custom user Guide
Be Patient
Unlike eyeglasses which correct your vision as soon
as you first put them on, hearing instruments need
some time for proper adjustment. It may take several
weeks or months to completely adjust to your hearing
instruments, so try to be patient. Initially, try different
listening situations, such as one-on-one conversations
with family and friends and conversations with two
or three people at home or in quiet settings. Also, try
having conversations in noisier places like parties,
restaurants, meetings, and outdoors. Do not forget
that some situations are simply too noisy in general –
even for people without hearing loss. So do not get
discouraged.
Consistent use of your hearing instrument is strongly
recommended. In most cases, infrequent use does
not allow you to obtain the full benefit from your device.
The use of a hearing instrument is only a part of total
hearing rehabilitation, and may need to be supple-
mented by auditory training and instruction in speech
reading.

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Your Pep In-the-Ear Hearing Instrument
Bernafon Veras IFU ITC
VR_ILU_ITC1overview_BW_HI
Bernafon Veras IFU ITC
VR_ILU_ITC2overview_BW_HI
Bernafon Veras IFU CIC
VR_ILU_CICoverview_BW_HI
1
5
2
3
4
7
4
6
8
3
9
5
4
6
5
8
CIC
ITCD ITC
1
2
1
32
1 Vent
2 Canal
3 Sound outlet with
wax protection
4 Microphone opening
5 Battery door
6 Push button (optional)
7 Removal cord
8 Volume control (optional)
9 Second microphone
opening

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PeP · Custom user Guide
Turning Your Hearing Instrument
ON and OFF
To Turn Your Hearing Instrument ON
Push the battery door closed until it snaps.
Your hearing instrument will make one long beep
as it starts.
To Turn Your Hearing Instrument OFF
Place your fingernail underneath the front edge
of the battery door and lift to open.
Note!
Never force the battery door open or closed.
open (OFF) closed (ON)

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Putting ON Your Hearing Instrument
It takes patience and practice to insert your
instruments correctly. If you have difficulty, please
consult your hearing care provider.
·Hold your instrument between your thumb
and index finger.
·Insert your right instrument with your right hand
and your left instrument with your left hand.
·Place the canal part of your instrument into
your ear canal (Fig. 1).
·Gently pull your ear lobe down with the other hand
while pushing the hearing instrument in until it feels
secure (Fig. 2).
Fig. 1 Fig. 2

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PeP · Custom user Guide
Taking OFF Your Hearing Instrument
·Use your thumb to push up against the bottom
(back part) of your ear to loosen the instrument.
·Grasp the instrument at its edge between your thumb
and forefinger, and gently remove it from
your ear.
·If your hearing instrument has a pull-out (removal)
cord, pull it gently.
Important!
Do not try to remove your instrument by
pulling on the battery door. This may cause
damage. Contact your hearing care provider
if you are having problems removing the
instrument.

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Changing the Volume
Your hearing instruments are programmed to be at
a comfortable volume level for your hearing loss.
They are designed to automatically adjust to changes
in the sound environment.
Your hearing instrument may allow you to adjust
the volume yourself with an optional control on
the hearing instrument.
Volume Control Wheel
The volume control is optional for all ITCD
and ITC hearing instruments.
To Increase the Volume
Turn the volume control forward. The hearing
instrument will beep when you reach the loudest
setting.
louder softer

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PeP · Custom user Guide
To Decrease the Volume
Turn the volume control backwards. The hearing
instrument will beep when you reach the softest
setting.
The volume control has no mechanical stop. You can
continue to turn it, but the loudness will only be
adjusted between the loudest and softest settings.
Your hearing care provider can program the volume
to remain at a fixed level, if desired.
Note!
Your hearing instruments automatically
return to a preset loudness level when
they are powered on, the battery is low, or
when the program is changed. If you find
that you frequently need to turn the volume
up or down, your hearing care provider
may need to adjust your settings.

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Changing the Programs
(Optional for ITCD and ITC instruments)
Your hearing instrument can be configured with
multiple listening programs. Please see inside
the front cover of this User Guide to find out which
program(s) have been configured by your hearing
care provider. You can change programs as follows:
Push Button
If your instrument has been made with an optional
push button, your hearing care provider can program
it to change programs. A press on the button will
cause the program to change. This will take
1 – 2 seconds until you hear the program change.
The number of beeps you hear will tell you which
program you are in.