Sonic PEP User manual

pep
pep
User Guide
Behind-the-Ear
Hearing Instruments

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Hearing Instrument Serial Number:
Left Right
Hearing Instrument Model:
Left Right
Battery Size: 13
Listening Listening
Program # Environment
1
2
3
Multi Control Buttons:
Volume and Program Change: r Right r Left
Program Change Only: r Right r Left
Volume Change Only: r Right r Left
Disabled: r Right rLeft
Preferred Telephone Ear:
r Right Ear r Left Ear r Either

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Table of Contents
Congratulations on Your Purchase! 07
General Warnings and Safety Guidelines 08
Hearing Expectations 12
Your Pep BTE Hearing Instrument with Earhook 14
Your Pep BTE Hearing Instrument with Thin Tube 15
Putting ON Your Hearing Instrument with Earhook 16
Taking OFF Your Hearing Instrument with Earhook 17
Putting ON Your Hearing Instrument with Thin Tube 18
Taking OFF Your Hearing Instrument with Thin Tube 19
Turning Your Hearing Instrument ON and OFF 20
Changing the Volume 21
Changing the Programs 22
Using the Telephone Coil 23
Using the Telephone 24
Changing the Battery 25
Important Battery Information 27

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Using Direct Audio Input and FM 28
Caring for Your Hearing Instruments 30
Cleaning Your Earmold 32
Cleaning Your Thin Tube and Dome 34
Changing the Dome 35
Changing the Thin Tube 36
Environmental Protection 37
Product Approval, Markings and Compliance 38
Cell Phone and Hearing Instrument Compatibility 39
Warranty and Repairs 40
Accessories 41
Common Problems and Solutions 42
Compliance with Requirements for Europe 46
Service 47

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pep

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Congratulations on Your Purchase!
With a little practice, you will soon be on
your way to better hearing. Your hearing
instrument has been programmed to fit
your hearing and communication needs.
Please read the entire contents of this booklet
before using your hearing instruments. It contains
instructions and important information about the
use and handling of your hearing instruments and
batteries. With proper use and care, your hearing
instrument will improve your connection with the
world around you.

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General Warnings and Safety Guidelines
Familiarize yourself completely with the following
general warnings and safety guidelines before using
your hearing instruments:
·Hearing instruments and batteries can be dangerous
if swallowed or improperly used. Such actions
can result in severe injury, permanent hearing loss
or even fatality.
·Hearing instruments should be used only as directed
and adjusted by your trained hearing care provider.
Misuse or improper adjustments can result in sudden
and permanent hearing loss.
·Hearing instruments will not restore normal hearing
or prevent hearing loss resulting from organic
conditions.
·Never allow others to wear your hearing instruments.
They are adjusted for your hearing requirements and
may permanently damage another person’s hearing.
·Avoid wearing your hearing instrument while playing
contact sports (e.g. rugby, football etc.), since a strike
to the ear could be harmful.
·Be aware that use of a hearing instrument may cause
excess ear wax to build up in the ear canal which may
require removal by a trained medical professional.

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·Clean your hearing instruments and their parts on a
regular basis as recommended. Micro-organisms
from unclean instruments may cause skin irritations.
·In rare cases, a hearing instrument or earmold may
cause a discharge from the ear or allergic reaction.
See a physician immediately if these conditions occur.
·An earmold is a custom-made product. If you
experience discomfort or irritation of your ear, please
see your hearing care provider immediately for
modification of the earmold.
·Hearing instruments, their parts and batteries should
be kept out of reach of infants, children and anyone
who might swallow these items or otherwise cause
themselves injury.
·Take care when changing and discarding batteries
to keep them out of reach of infants, children, persons
of mental incapacity or pets.
·Be careful with leaking battery liquid, as it is a
hazardous substance.
·Never attempt to recharge non-rechargeable
batteries.
·Never put your hearing instrument or batteries
in your mouth, as they could easily be swallowed.
·Keep batteries away from medications, since they
can easily be mistaken for pills.

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·In the event that a battery or hearing instrument
is swallowed, see a doctor immediately.
·Be aware of the possibility that your hearing
instruments may stop functioning without notice.
Keep this in mind while you circulate in traffic
or otherwise depend on warning sounds.
·Traffic or other warning sounds may also be reduced
in level by a directional microphone when these
sounds are coming from behind you.
·Never insert cleaning tools into the microphone inlet
or deeply into the sound outlet. This could damage the
hearing instruments.

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Caution!
Warning to Hearing Care Provider and Patient
Special care should be taken when fitting
and using a hearing instrument with maximum
sound pressure capability in excess of
132 dB SPL (IEC 711) since there may be
a risk of impairing the remaining hearing
of the patient.

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Hearing Expectations
Set Appropriate Expectations
It is important that you have the right expectations
regarding your hearing instruments. Hearing
instruments will give you better hearing, but they
are not a cure for hearing loss.
People whose expectations are too high (“I thought
they would make my hearing normal”) are likely to
be disappointed and may give up.
Hearing Instruments Can:
·Help you hear and understand better in most
situations.
·Allow you to participate more in group situations
and meetings.
Hearing Instruments Cannot:
·Give you normal hearing.
Hearing Instruments May Not:
·Let you hear very soft sounds.
·Block ALL background noises – especially in noisy
situations. Even people without hearing loss may
have difficulty hearing in the presence of background
noise.

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Be Patient
Unlike eyeglasses which correct your vision as soon
as you first put them on, hearing instruments need
some time for proper adjustment. It may take several
weeks or months to completely adjust to your hearing
instruments, so try to be patient. Initially, try different
listening situations, such as one-on-one conversations
with family and friends and conversations with two
or three people at home or in quiet settings. Also, try
having conversations in noisier places like parties,
restaurants, meetings, and outdoors. Do not forget
that some situations are simply too noisy in general –
even for people without hearing loss. So do not get
discouraged.
Consistent use of your hearing instrument is strongly
recommended. In most cases, infrequent use does
not allow you to obtain the full benefit from your device.
The use of a hearing instrument is only a part of total
hearing rehabilitation, and may need to be supple-
mented by auditory training and instruction in speech
reading.

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Bernafon Veras IFU micro BTE
VR_ILU_microBTEwithHook_BW_HI
Your Pep BTE Hearing Instrument
with Earhook
1
1
2
3
4
6
1 Microphones
2 Multi control
3 Direct Audio Input
(with an optional
DAI adapter)
4 Earhook
5 Sound outlet
6 Battery door
5
Earmold (used with earhook)
1 Tubing
2 Sound outlet
3 Canal
4 Helix
5 Vent
1
2
3
4
5

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Bernafon Veras IFU micro BTE
VR_ILU_microBTEwithSpira_BW_HI
Your Pep BTE Hearing Instrument
with Thin Tube
1 Microphones
2 Multi control
3 Battery door
4 Direct Audio Input
(with an optional
DAI adapter)
5 Adapter
6 Sound tube
7 Sound outlet
8 Dome
9 Retention lock
1
1
2
3
4
5
6
7
8
9
Left/Right ear marking
A color marking inside
the battery door can
help you distinguish the
left and right instruments.
Red = right
Blue = left

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Putting ON Your Hearing Instrument
with Earhook
It takes patience and practice to insert your earmold
correctly. If you have difficulty, please consult your
hearing care provider.
·Hold the earmold by the tubing
so that the helix part is pointing
straight up and the canal part
is pointing at the ear canal
entrance.
·Insert the canal part into your
ear canal, twisting slightly to ease
the helix portion into place. It may
help to pull the ear lobe down with
the other hand, or pull the top of
the ear back and up.
·Run your index finger down
the skin just in front of your ear.
If you can touch the helix part
of the earmold, it is not inserted
correctly. Gently push
it behind the fold of your ear.
·Lift the hearing instrument into
place behind your ear. Be careful
not to twist the tubing.
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEhook1_BW_HI
VR_ILU_InsertingMicroBTEhook2_BW_HI
Bernafon Veras IFU micro BTE
Helix part

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Taking OFF Your Hearing Instrument
with Earhook
·Lift the hearing instrument from your ear first.
·Push the back of your ear with your thumb to loosen
the helix part of the earmold, then use your index
finger to remove it.
·Grasp the helix part of the earmold and twist
it forward.
·Gently pull the earmold straight out of the ear,
holding on to the helix part of the mold.
Important!
Do not remove the earmold by pulling on the
hearing instrument. This could disconnect
the instrument from the earmold or damage
the tubing.

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Putting ON Your Hearing Instrument
with Thin Tube
·First, position the hearing instrument
behind your ear.
·Grasp the bend of the sound tube
and gently push the dome into
your ear canal until the tube rests
against the side of your head.
·Use your finger to push
the retention lock comfortably
into the bowl of your ear.
·If the sound tube is sticking out
from your ear, insert the dome
further. If the retention lock
is sticking out, it has not been
positioned correctly.
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira1_BW_HI
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira2_BW_HI
Bernafon Veras IFU micro BTE
VR_ILU_InsertingMicroBTEspira3_BW_HI

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Taking OFF Your Hearing Instrument
with Thin Tube
·Grasp the bend of the sound tube and gently pull
the tube and dome out of your ear.
·Lift the hearing instrument from behind your ear.
Important!
Do not remove the sound tube and dome by
pulling on the hearing instrument. This might
disconnect the device from the sound tube.

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Turning Your Hearing Instrument ON
and OFF
To Turn Your Hearing Instrument ON
Close the battery door completely. The hearing
instrument will emit one long beep when it starts up.
To Turn Your Hearing Instrument OFF
Before turning off your hearing instrument, wipe
away any moisture with a soft cloth. Then open
the battery door slightly until you feel a click.
Bernafon Veras IFU micro BTE
VR_ILU_OnOffFunctionMicroBTE_BW_HI
Click “ON” Click “OFF”