SonicWALL ESA 5000 User manual

SonicWall™EmailSecurityAppliance
5000/7000/9000
GettingStartedGuide
ESA5000RegulatoryModelNumber:1RK34‐0BE
ESA7000RegulatoryModelNumber:1RK34‐0BF
ESA9000RegulatoryModelNumber:1RK32‐0B2

i
Copyright©2017SonicWallInc.Allrightsreserved.
SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered
trademarksarepropertyoftheirrespectiveowners
TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates’products.Nolicense,expressorimplied,byestoppelor
otherwise,toanyintellectualpropertyrightisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts.EXCEPTASSETFORTHINTHETERMS
ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOEVERAND
DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANT YRELATINGTOITSPRODUCTSINCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF
MERCHANTABILITY,FITNESSFORAPA RT I CU L A R PURPOSE,OR232‐003805‐50RevANON‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATES
BELIABLEFORANYDIRECT,INDIRECT,CONSEQUENTIAL,PUNITIVE,SPECIALORINCIDENTALDAMAGES(INCLUDING,WITHOUTLIMITATION,DAMAGESFORLOSS
OFPROFITS,BUSINESSINTERRUPTIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/
ORITSAFFILIATESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentationsorwarrantieswith
respecttotheaccuracyorcompletenessofthecontentsofthisdocumentandreservestherighttomakechangestospecificationsandproductdescriptionsat
anytimewithoutnotice.SonicWallInc.and/oritsaffiliatesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdocument.
Formoreinformation,visithttps://www.sonicwall.com/legal/.

ii
ESA5000/7000/9000GettingStartedGuide
Updated‐March2017
232‐003805‐50RevA
Legend
WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.
CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.
IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallESA5000/7000/9000GettingStartedGuide iii
Preface
InthisGuide
TheEmailSecurityappliances(ESA)aredesignedtotakeadvantageof64‐bitarchitecture.Theyofferincreasedmemoryandfaster
diskdrives.ThediskdrivefortheESA5000isinternalwhiletheESA7000andESA9000havefaster,detachablediskdrives.
Appliancefunctionalityfocuseson:
•Effectivelyscanninginboundandoutboundemail
•Providingmulti‐layerprotection
•Managingcomplianceandencryption
ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWallESA5000,SonicWallESA
7000,andSonicWallESA9000.

iv SonicWallESA5000/7000/9000GettingStartedGuide
Chapter1Sectionincluded:
Planningonpage1•PackageContentsonpage2
•ProductDescriptiononpage4
•LEDIndicatorsonpage9
•ProductLicensingonpage10
•Prerequisitesonpage11
•UsingMySonicWallonpage11
•ConfigurationInformationonpage12
•FrontBezelControlFeaturesonpage13
Chapter2Sectionincluded:
InstallationandSetuponpage15•InstallingYourApplianceonpage15
•AccessingQuickSettingsonpage17
•ChangingtheDefaultAdministratorPasswordonpage19
•RegisteringYourProductonpage20
•UpgradingyourFirmwareonpage20

SonicWallESA5000/7000/9000GettingStartedGuide v
Chapter3Sectionincluded:
SupportandTrainingOptionsonpage23•CustomerSupportonpage24
•KnowledgeBaseonpage24
•UserForumsonpage24
•Trainingonpage24
•ProfessionalServicesonpage25
•RelatedDocumentationonpage25
•AdditionallySupportedLanguagesonpage25

vi SonicWallESA5000/7000/9000GettingStartedGuide
Chapter4Sectionincluded:
SafetyandRegulatoryInformationon
page27
•ApplianceMountingInformationonpage28
•CableConnectionsonpage30
•Sicherheitsanweisungenonpage30
•HinweiszurLithiumbatterieonpage32
•Kabelverbindungenonpage32
•安全說明onpage32
•鋰電池警告onpage34
•纜線連結onpage34
•台灣 RoHS/限用物質含有情況標示資訊onpage35
•DeclarationofConformityonpage36
•WarrantyInformationonpage36

SonicWallESA5000/7000/9000GettingStartedGuide 1
1
Planning
ReviewthissectionbeforesettingupyourSonicWallEmailSecurityappliance.Itcanhelpyouplanforinstallationand
configuration.
•PackageContentsonpage2
•ProductDescriptiononpage4
•LEDIndicatorsonpage9
•ProductLicensingonpage10
•Prerequisitesonpage11
•UsingMySonicWallonpage11
•ConfigurationInformationonpage12
•FrontBezelControlFeaturesonpage13

2SonicWallESA5000/7000/9000GettingStartedGuide
PackageContents
BeforesettinguptheEmailSecurityappliance,verifythatyour
packagecontainsthefollowingparts:
1OneESA5000orESA7000orESA9000appliance
2OneSonicWallESA5000/7000/9000GettingStarted
GuideandoneSafety,Environmental,andRegulatory
Informationsheet
3Oneethernetcable
4Oneserialcable
5Powercords
•TwocordsforESA5000andESA7000(onerated
forNorthAmericaandoneratedforJapan)
•FourcordsforESA9000(tworatedforNorth
AmericaandtworatedforJapan)
6Onerackmountkit
7KeysforthedetachablediskdrivesontheESA7000and
ESA9000(nokeysareneededfortheESA5000)
Ifanyitemsaremissingfromyourpackage,contactSonicWall
Support:https://support.sonicwall.com/contact‐support.
IMPORTANT:Theincludedpowercordsareapprovedfor
useonlyinthespecificregionorcountrynotedonthe
packaging.Beforeusingapowercord,verifythatitis
ratedandapprovedforuseinyourlocation.Thepower
cordisforACmainsinstallationonly.RefertoSafetyand
RegulatoryInformationonpage27fordetails.
添付の電源コ ー ド に関し て電気安全を確保するた
めに、 弊社製品にご使用いただ く 電源 コ ー ド は必ず
製品同梱の電源コ ー ド を ご使用 く だ さ い。 この電源
コ ー ド は他の製品では使用で き ません。

SonicWallESA5000/7000/9000GettingStartedGuide 3
1
2
3
4
NOTE:TheESA9000
receives2setsof
powercords.
567

4SonicWallESA5000/7000/9000GettingStartedGuide
ProductDescription
ThefollowingsectionsdescribetheconnectionsandlabelsonthefrontandbackpanelofeachEmailSecurityappliance.
•ESA5000onpage5
•ESA7000onpage6
•ESA9000onpage7

SonicWallESA5000/7000/9000GettingStartedGuide 5
ESA5000
ThefollowingillustrationshowsthefrontandrearpanelsoftheESA5000.
1DisplayPort
2SerialPort
3USBPorts
4LEDIndicators
5 NetworkPorts
6PowerSwitch
7PowerConnection
FrontView
RearView

6SonicWallESA5000/7000/9000GettingStartedGuide
ESA7000
ThefollowingillustrationshowsthefrontandrearpanelsoftheESA7000.
1DisplayPort
2SerialPort
3USBPorts
4LEDIndicators
5NetworkPorts
6PowerSwitch
7DiskDriveKeyStorageArea
8PowerConnection
9 DetachableDrives
FrontView
NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillustrations.Thediskdrivesmaybeupdatedbasedonthe
productsavailable.
RearView

SonicWallESA5000/7000/9000GettingStartedGuide 7
ESA9000
ThefollowingillustrationsshowthefrontandrearpanelsoftheESA9000.
FrontPanelforESA9000
1Display
2D‐PadControls
3 DetachableDiskDrives
4LEDIndicators
5PowerSwitch
NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillustrations.Thediskdrivesmaybeupdatedbasedonthe
productsavailable.

8SonicWallESA5000/7000/9000GettingStartedGuide
1DualPower
Connections
2DiskDriveKey
StorageArea
3DisplayPort
4SerialPort
5USBPorts
6LEDIndicators
7 ManagementPort
8NetworkPorts(6EthernetPortsand2SFP+Ports)
9BypassStatusLight
BackPanelforESA9000

SonicWallESA5000/7000/9000GettingStartedGuide 9
LEDIndicators
Topics:
•IndicatorsforESA5000andESA7000onpage9
•IndictorsforESA9000onpage9
IndicatorsforESA5000andESA7000
TheLEDindicatorsonthefrontpaneloftheESA5000andESA
7000showthefollowing:
IndictorsforESA9000
TheESA9000hasLEDindicatorsonboththefrontandthe
backoftheunit.
Thefrontindicatorsshowthefollowing:
Harddiskdrive:whenblinkingshowsharddisk
activity.
Alarm:indicatesathermalorotheralert
condition.
Alsoappearsonthebackoftheunit.
Notused.
Power:indicatesthepowerisonoroff.
10Gbnetwork:whenblinking,showsactivity.
1Gbnetwork:whenblinking,showsactivity.

10 SonicWallESA5000/7000/9000GettingStartedGuide
ProductLicensing
SonicWallEmailSecurityappliancesmustberegisteredon
MySonicWalltoenablefullfunctionalityandthebenefitsof
SonicWallsecurityservices,firmwareupdates,andtechnical
support.RefertoUsingMySonicWallonpage11formore
informationonhowtosetupanaccount.
TheEmailSecurityappliancescomewiththebaselicensefor
EmailSecurity,butadditionaloptionsareavailablethatmust
belicensedseparately.Formaximumeffectiveness,all
modulesarerecommended.Thefollowinglicensesare
available:
•EmailSecurity:Baselicensethatcomeswiththe
softwareandenablesbasiccomponents.Itallowsthe
useofbasicpolicyfilters.
•EmailProtection(Anti‐SpamandAnti‐Phishing):
Additionallicensethatprotectsagainstemailspamand
phishingattacks.
•EmailAnti‐Virus(McAfeeandSonicWallTimeZero):
ProvidesupdatesforMcAfeeanti‐virusdefinitionsand
SonicWallTimeZerotechnologyforimmediate
protectionfromnewvirusoutbreaks.
•EmailAnti‐Virus(KasperskyandSonicWallTimeZero):
ProvidesupdatesforKasperskyanti‐virusdefinitions
andSonicWallTimeZerotechnologyforimmediate
protectionfromnewvirusoutbreaks.
•EmailAnti‐Virus(SonicWallGRIDA/VandSonicWall
TimeZero):ProvidesupdatesforSonicWallGRIDanti‐
virusdefinitionsandSonicWallTimeZerotechnology
forimmediateprotectionfromnewvirusoutbreaks.
Harddiskdrive:whenblinkingshowsharddisk
activity.
Alarm:indicatesathermalorotheralert
condition.
Alsoappearsonthebackoftheunit
Notused.
Power:indicatesthepowerisonoroff.
Alsoappearsonthebackoftheunit.
NOTE:SincetheESA9000hastwopower
supplies,therearetwoLEDstoindicatethe
powerstatus.Theyarelabeled1and2.

SonicWallESA5000/7000/9000GettingStartedGuide 11
•EmailAnti‐VirusCyren:ProvidesupdatesforCyren
anti‐virusdefinitionsandSonicWallTimeZero
technologyforimmediateprotectionfromnewvirus
outbreaks.
•EmailEncryptionService:Licenseforencryption
featuresenablingthesecureexchangeofsensitiveand
confidentialinformation.
•EmailComplianceSubscription:Licenseforcompliance
features.Itincludespredefinedpolicesforeasy
compliance,allowsmultiplegovernancepolicies,
identifiesemailforcompliancepolicyenforcement,and
providescompliancereportingandmonitoring.
•CaptureAdvancedThreatProtection(ES):Licensefor
analyzingvarioustypesofcontentformalicious
behavior.Theanti‐virusoptionsneedtobelicensedfor
CaptureATPtowork.
Prerequisites
ToconfigureanEmailSecurityappliance,youmusthaveaccess
tothefollowing:
•AMySonicWallaccount
•Aninternetconnection
•Acomputertouseasamanagementstationforinitial
configurationofEmailSecuritysoftware
•AwebbrowsersupportingJavaScriptandHTTP
uploads.Supportedbrowsersinclude:
UsingMySonicWall
MySonicWallisaone‐stopresourceforregisteringallyour
SonicWallsecurityappliances,activatingorpurchasinglicenses
forvarioussecurityservices,accessingsecuritynotifications
andgettingsupport.YouneedtosetupaMySonicWall
accountpriortoconfiguringyourappliance,ifyoudon’t
alreadyhaveone.
BrowserType BrowserVersion
InternetExplorer 11.0
Firefox Latestversion
Chrome Latestversion
NOTE:MySonicWallregistrationinformationisnotsold
orsharedwithanyothercompany.

12 SonicWallESA5000/7000/9000GettingStartedGuide
TocreateaMySonicWallaccount:
1Inawebbrowser,navigatetohttps://
www.mysonicwall.com/.
2Intheloginscreen,selecttheRegisterNowlink.
3CompletetheregistrationformandclickonRegister
whendone.
4Verifythattheinformationiscorrectandclickon
Submit.
5Toconfirmyouraccountwascreated,clickContinue.
ConfigurationInformation
Toeasetheconfigurationprocess,SonicWallrecommendsthat
youcollectcertainnetworkingandgeneralinformationahead
oftime.
NetworkingInformation
1Enterthesubnetmask
forthelocalsubnet.
EmailSecuritysubnetmask:
2RecordtheIPaddress
ofyournetwork’s
gatewaydevice(your
perimeterfirewallor
router,forexample).
GatewayIPaddress:

SonicWallESA5000/7000/9000GettingStartedGuide 13
GeneralInformation
FrontBezelControlFeatures
TheESA9000isequippedwithafrontpanelbezelinterface
thatallowsanadministratortocustomizecertainaspectsof
theapplianceorsimplymonitoritsstatuswithouthavingto
logintoitthroughaseparateterminal.
3RecordyourDNS
serverinformation.
DNSServer1:
DNSServer2(optional):
4Recordthefully
qualifieddomain
namewithinyour
networkforyour
EmailSecurity
appliance.
FDQNforappliance:
1Selectafriendlyname
foryourEmail
Securityappliance.
(32characters
maximum)
Friendlyname:
2Selectapasswordfor
yourEmailSecurity
appliance.Thedefault
ispassword.
Password:
3Recordtheserial
numberonthelabel
ofyourEmailSecurity
appliance.
Serialnumber:
4Recordthe
registrationcodethat
isgeneratedby
MySonicWall.
Registrationcode: