SonicWALL NSA 2400 User manual

Getting Started Guide
SonicWALL Network Security Appliances
NETWORK SECURITY
NSA 2400

SonicWALL NSA 2400 Getting Started Guide Page 1
SonicWALL NSA 2400
Getting Started Guide
This Getting Started Guide provides instructions for basic
installation and configuration of the SonicWALL Network
Security Appliance (NSA) 2400 running SonicOS Enhanced.
After you complete this guide, computers on your Local Area
Network (LAN) will have secure Internet access.
Document Contents
This document contains the following sections:
Pre-Configuration Tasks - page 3
Registering Your Appliance on MySonicWALL - page 9
Deployment Scenarios - page 14
Additional Deployment Configuration - page 35
Support and Training Options - page 55
Product Safety and Regulatory Information - page 63
1
2
3
4
5
66

Page 2 SonicWALL NSA 2400 Overview
SonicWALL NSA 2400 Overview
Note: Always observe proper safety and regulatory guidelines when removing administrator-serviceable parts from the SonicWALL
NSA appliance. Proper guidelines can be found in the Safety and Regulatory Information section, on page 64 of this guide.
I
o
PML
Front
Back
1U rack-mountable
17 x 10.25 x 1.75 in
43.18 x 26.04 x 4.44 cm
8.05 lbs/ 3.71 kg
8.05 lbs/ 3.71 kg
Form Factor
Dimensions
Weight
WEEE Weight
1 Amp / 50-60HzVoltage
Network Security Appliance
2400

SonicWALL NSA 2400 Getting Started Guide Page 3
Pre-Configuration Tasks
In this Section:
This section provides pre-configuration information. Review this section before setting up your SonicWALL NSA 2400 appliance.
•Check Package Contents - page 4
•Obtain Configuration Information - page 5
•The Front Panel - page 6
•The Back Panel - page 7
1

Page 4 Check Package Contents
Check Package Contents
Before setting up your SonicWALL NSA appliance, verify that your
package contains the following parts:
NSA 2400 Appliance
DB9 -> RJ45 (CLI) Cable
Power Cord*
Standard Ethernet Cable
Red Crossover Cable
Getting Started Guide
Rack Mount Kit **
1
2
3
4
5
6
2
7
Any Items Missing?
If any items are missing from your package, please contact
SonicWALL support.
A listing of the most current support documents are available online
at: <http://www.sonicwall.com/us/support.html>
*The included power cord is intended for use in North America only. For
European Union (EU) customers, a power cordis not included.
*Das beigefügte Netzkabel ist nur für den Gebrauch in Nordamerikas
Vorgesehen. Für Kunden in der Europaïschen Union (EU) ist ein Netzkabel
nicht im Lieferumfang enthalten.
**This item is not included in the below illustration.
1
4 5
236
Network Security Appliance
2400

SonicWALL NSA 2400 Getting Started Guide Page 5
Obtain Configuration Information
Please record and keep for future reference the following setup
information:
Registration Information
Networking Information
Administrator Information
Obtain Internet Service Provider (ISP) Information
Record the following information about your current Internet service:
Note: If you are not using one of the network configurations above,
refer to <http://www.sonicwall.com/us/support.html>.
Serial Number: Record the serial number found on the
bottom panel of your SonicWALL
appliance.
Authentication Code: Record the authentication code found on
the bottom panel of your SonicWALL
appliance.
LAN IP Address:
. . .
Select a static IP address for your
SonicWALL appliance that is within the
range of your local subnet. If you are
unsure, you can use the default IP
address (192.168.168.168).
Subnet Mask:
. . .
Record the subnet mask for the local
subnet where you are installing your
SonicWALL appliance.
Ethernet WAN IP
Address:
. . .
Select a static IP address for your
Ethernet WAN. This setting only applies
if you are already using an ISP that
assigns a static IP address.
Admin Name: Select an administrator account name.
(default is admin)
Admin Password: Select an administrator password.
(default is password)
If you connect
using Please record
DHCP No information is usually required: Some providers
may require a Host name:
Static IP IP Address: . . .
Subnet Mask: . . .
Default Gateway: . . .
Primary DNS: . . .
DNS 2 (optional): . . .
DNS 3 (optional): . . .

Page 6 The Front Panel
The Front Panel
Icon Feature Description
Reset Button Press and hold the button for a few seconds to manually reset the appliance using SafeMode.
Console Port Used to access the SonicOS Command Line Interface (CLI) via the DB9 -> RJ45 cable.
USB Ports (2) For future use.
LED (Top to Bottom) Power LED: Indicates the SonicWALL NSA appliance is powered on.
Test LED: Flickering: Indicates the appliance is initializing. Steady blinking: Indicates the
appliance is in SafeMode. Solid: Indicates that the appliance is in test mode.
Alarm LED: Indicates an alarm condition.
X0 (LAN), X1 (WAN) Gigabit Ethernet ports for LAN and WAN connections.
X2-X5 (LAN) Gigabit Ethernet ports for other configurable Ethernet connections.
Network Security Appliance
2400
A
ABD F
E
C

SonicWALL NSA 2400 Getting Started Guide Page 7
The Back Panel
Icon Feature Description
Fans(2) The SonicWALL NSA 2400 includes two fans for system temperature control.
Power Supply The SonicWALL NSA 2400 power supply.
I
o
B
A

Page 8 Before You Register
Before You Register
You need a MySonicWALL account to register the SonicWALL
NSA appliance. You can create a new MySonicWALL account
on www.mysonicwall.com or directly from the SonicWALL
management interface. This section describes how to create an
account by using the Web site.
If you already have a MySonicWALL account, go to Registering
and Licensing Your Appliance on MySonicWALL - page 10 to
register your appliance on MySonicWALL. You can also
postpone registration until after having set up the appliance.
Skip ahead to Deployment Scenarios - page 14 and register
your appliance directly from the management interface once
you reach Accessing the Management Interface - page 20.
Note: For a High Availability configuration, you must use
MySonicWALL to associate a backup unit that can
share the Security Services licenses with your primary
SonicWALL.
If you do not yet have a MySonicWALL account, you can use
MySonicWALL to register your SonicWALL appliance and
activate or purchase licenses for Security Services, ViewPoint
Reporting and other services, support, or software before you
even connect your device. This method allows you to prepare
for your deployment before making any changes to your
existing network.
Note: Your SonicWALL NSA appliance does not need to be
powered on during account creation or during the
MySonicWALL registration and licensing process.
After registering a new SonicWALL appliance on
MySonicWALL, you must also register the appliance from the
SonicOS management interface. This allows the unit to
synchronize with the SonicWALL License Server and to share
licenses with the associated appliance, if any. See Accessing
the Management Interface - page 20.

SonicWALL NSA 2400 Getting Started Guide Page 9
Registering Your Appliance on MySonicWALL
In this Section:
This section provides instructions for registering your SonicWALL NSA 2400 appliance.
•Before You Register - page 8
•Creating a MySonicWALL Account - page 10
•Registering and Licensing Your Appliance on MySonicWALL - page 10
•Licensing Security Services and Software - page 11
•Registering a Second Appliance as a Backup - page 12
•Registration Next Steps - page 13
Note: Registration is an important part of the setup process and is necessary in order to receive the benefits of SonicWALL security
services, firmware updates, and technical support.
2

Page 10 Creating a MySonicWALL Account
Creating a MySonicWALL Account
To create a MySonicWALL account, perform the following
steps:
1. In your browser, navigate to www.mysonicwall.com.
2. In the login screen, click If you are not a registered user,
Click here.
3. Complete the Registration form and then click Register.
4. Verify that the information is correct and then click Submit.
5. In the screen confirming that your account was created,
click Continue.
Registering and Licensing Your Appliance
on MySonicWALL
This section contains the following subsections:
•Product Registration - page 10
•Licensing Security Services and Software - page 11
•Managing Licenses - page 11
•Registering a Second Appliance as a Backup -
page 12
Product Registration
You must register your SonicWALL security appliance on
MySonicWALL to enable full functionality.
1. Login to your MySonicWALL account. If you do not have an
account, you can create one at www.mysonicwall.com.
2. On the main page, in the Register A Product field, type
the appliance serial number and then click Next.
3. On the My Products page, under Add New Product,
type the friendly name for the appliance, select the
Product Group if any, type the authentication code into
the appropriate text boxes, and then click Register.
4. On the Product Survey page, fill in the requested
information and then click Continue.

SonicWALL NSA 2400 Getting Started Guide Page 11
Licensing Security Services and Software
The Service Management - Associated Products page in
MySonicWALL lists security services, support options, and
software such as ViewPoint that you can purchase or try with a
free trial. For details, click the Info button. Your current licenses
are indicated in the Status column with either a license key or
an expiration date. You can purchase additional services now or
at a later time.
The following products and services are available for the
SonicWALL NSA 2400:
• Service Bundles:
• Client/Server Anti-Virus Suite
• Comprehensive Gateway Security Suite
• Gateway Services:
• Gateway Anti-Virus, Anti-Spyware,
Intrusion Prevention, Application Firewall
• Global Management System
• Content Filtering: Premium Edition
• Stateful High Availability Upgrade
• Desktop and Server Software:
• Enforced Client Anti-Virus and Anti-Spyware
• Global VPN Client
• Global VPN Client Enterprise
•ViewPoint
• Support Services:
• Dynamic Support 8x5
• Dynamic Support 24x7
• Software and Firmware Updates
Managing Licenses
To manage your licenses, perform the following tasks:
1. In the MySonicWALL Service Management - Associated
Products page, check the Applicable Services table for
services that your SonicWALL appliance is already
licensed for. Your initial purchase may have included
security services or other software bundled with the
appliance. These licenses are enabled on MySonicWALL
when the SonicWALL appliance is delivered to you.
2. If you purchased a service subscription or upgrade from a
sales representative separately, you will have an
Activation Key for the product. This key is emailed to you
after online purchases, or is on the front of the certificate
that was included with your purchase. Locate the product
on the Service Management page and click Enter Key in
that row.
3. In the Activate Service page, type or paste your key into the
Activation Key field and then click Submit. Depending on
the product, you will see an expiration date or a license key
string in the Status column when you return to the Service
Management page.

Page 12 Registering and Licensing Your Appliance on MySonicWALL
4. To license a product of service, do one of the following:
• To try a Free Trial of a service, click Try in the Service
Management page. A 30-day free trial is immediately
activated. The Status page displays relevant
information including the activation status, expiration
date, number of licenses, and links to installation
instructions or other documentation. The Service
Management page is also updated to show the status
of the free trial.
• To purchase a product or service, click Buy Now.
5. In the Buy Service page, type the number of licenses you
want in the Quantity column for either the 1 year, 2 year, or
3 year license row and then click Add to Cart.
6. In the Checkout page, follow the instructions to complete
your purchase.
The MySonicWALL server will generate a license key for the
product. The key is added to the license keyset. You can use
the license keyset to manually apply all active licenses to your
SonicWALL appliance.
For more information, see Registration Next Steps - page 13.
Registering a Second Appliance as a Backup
To ensure that your network stays protected if your SonicWALL
appliance has an unexpected failure, you can purchase a
license to associate a second SonicWALL of the same model
as the first in a high availability (HA) pair. You can purchase the
license associate the two appliances as part of the registration
process on MySonicWALL. The second SonicWALL will
automatically share the Security Services licenses of the
primary appliance.
To register a second appliance and associate it with the
primary, perform the following steps:
1. Login to your MySonicWALL account.
2. On the main page, in the Register A Product field, type the
appliance serial number and then click Next.
3. On the My Products page, under Add New Product, type
the friendly name for the appliance, select the Product
Group if any, type the authentication code into the
appropriate text boxes, and then click Register.
4. On the Product Survey page, fill in the requested
information and then click Continue. The Create
Association Page is displayed.
5. On the Create Association Page, click the radio button to
select the primary unit for this association, and then click
Continue. The screen only displays units that are not
already associated with other appliances.
6. On the Service Management - Associated Products page,
scroll down to the Associated Products section to verify
that your product registered successfully. You should see
the HA Primary unit listed in the Parent Product section, as
well as a Status value of 0in the Associated Products /
Child Product Type section.
7. Although the Stateful High Availability Upgrade and all the
Security Services licenses can be shared with the HA
Primary unit, you must purchase a separate ViewPoint

SonicWALL NSA 2400 Getting Started Guide Page 13
license for the backup unit. This will ensure that you do not
miss any reporting data in the event of a failover. Under
Desktop & Server Software, click Buy Now for ViewPoint.
Follow the instructions to complete the purchase.
To return to the Service Management - Associated Products
page, click the serial number link for this appliance.
Registration Next Steps
Your SonicWALL NSA 2400 HA Pair is now registered and
licensed on MySonicWALL. To complete the registration
process in SonicOS and for more information, see:
•Accessing the Management Interface - page 20
•Activating Licenses in SonicOS - page 22
•Enabling Security Services in SonicOS - page 41
•Enforcing Security Services on Network Zones - page 45

SonicWALL NSA 2400 Getting Started Guide Page 14
Deployment Scenarios
In this Section:
This section provides detailed overviews of advanced deployment scenarios and configuration instructions for connecting your
SonicWALL NSA 2400.
•Selecting a Deployment Scenario - page 15
•Scenario A: NAT/Route Mode Gateway - page 16
•Scenario B: State Sync Pair in NAT/Route Mode - page 17
•Scenario C: L2 Bridge Mode - page 18
•Initial Setup - page 19
•Upgrading Firmware on Your SonicWALL - page 23
•Configuring a State Sync Pair in NAT/Route Mode - page 26
•Configuring L2 Bridge Mode - page 31
Tip: Before completing this section, fill out the information in Obtain Configuration Information - page 5. You will need to enter this
information during the Setup Wizard.
3

Page 15 Registration Next Steps
Selecting a Deployment Scenario
Before continuing, select a deployment scenario that best fits your network scheme. Reference the table below and the diagrams on the
following pages for help in choosing a scenario.
Current Gateway Configuration New Gateway Configuration Use Scenario
No gateway appliance Single SonicWALL NSA as a primary gateway. A- NAT/Route Mode Gateway
Pair of SonicWALL NSA appliances for high
availability. B- NAT with State Sync Pair
Existing Internet gateway appliance SonicWALL NSA as replacement for an existing
gateway appliance. A- NAT/Route Mode Gateway
SonicWALL NSA in addition to an existing
gateway appliance. C- Layer 2 Bridge Mode
Existing SonicWALL gateway appliance SonicWALL NSA in addition to an existing
SonicWALL gateway appliance. B- NAT with State Sync Pair
B
NetworkSecurity Appliance
2400
NetworkSecurity Appliance
2400
NetworkSecurity Appliance
2400
A
SonicPoint
C
NetworkSecurity Appliance
2400

Page 16 Registration Next Steps
Scenario A: NAT/Route Mode Gateway
For new network installations or installations where the
SonicWALL NSA 2400 is replacing the existing network
gateway.
In this scenario, the SonicWALL NSA 2400 is configured in
NAT/Route mode to operate as a single network gateway. Two
Internet sources may be routed through the SonicWALL
appliance for load balancing and failover purposes. Because
only a single SonicWALL appliance is deployed, the added
benefits of high availability with a stateful synchronized pair are
not available.
To set up this scenario, follow the steps covered in
Initial Setup - page 19. If you have completed setup procedures
in that section, continue to Additional Deployment Configuration
- page 35 to complete configuration.
Network Security Appliance
2400
A
SonicPoint
Internet
WLAN Zone
SonicWALL NSA
DMZ Zone
LAN Zone

SonicWALL NSA 2400 Getting Started Guide Page 17
Scenario B: State Sync Pair in NAT/Route Mode
For network installations with two SonicWALL NSA 2400
appliances configured as a stateful synchronized pair for
redundant high-availability networking.
In this scenario, one SonicWALL NSA 2400 operates as the
primary gateway device and the other SonicWALL NSA 2400 is
in passive mode. All network connection information is
synchronized between the two devices so that the backup
appliance can seamlessly switch to active mode without
dropping any connections if the primary device loses
connectivity.
To set up this scenario, follow the steps covered in the Initial
Setup - page 19 and the Configuring a State Sync Pair in NAT/
Route Mode - page 26 sections. If you have completed setup
procedures in those sections, continue to the Additional
Deployment Configuration - page 35 to complete configuration.
B
Network Security Appliance
2400
Network Security Appliance
2400
Internet
SonicWALL NSA 1
SonicWALL NSA 2
HA Link

Page 18 Registration Next Steps
Scenario C: L2 Bridge Mode
For network installations where the SonicWALL NSA 2400 is
running in tandem with an existing network gateway.
In this scenario, the original gateway is maintained. The
SonicWALL NSA 2400 is integrated seamlessly into the existing
network, providing the benefits of deep packet inspection and
comprehensive security services on all network traffic.
L2 Bridge Mode employs a secure learning bridge architecture,
enabling it to pass and inspect traffic types that cannot be
handled by many other methods of transparent security
appliance integration. Using L2 Bridge Mode, a SonicWALL
security appliance can be non-disruptively added to any
Ethernet network to provide in-line deep-packet inspection for
all traversing IPv4 TCP and UDP traffic. L2 Bridge Mode can
pass all traffic types, including IEEE 802.1Q VLANs, Spanning
Tree Protocol, multicast, broadcast and IPv6.
To set up this scenario, follow the steps covered in the Initial
Setup - page 19 and the Configuring L2 Bridge Mode - page 31
sections. If you have completed setup procedures in those
sections, continue to the Additional Deployment Configuration -
page 35 to complete configuration.
C
Network Security Appliance
2400
SonicWALL NSA
Network Gateway
L2 Bridge Link
Network Resources
X1
LAN
X0
Internet or
LAN Segment 2

SonicWALL NSA 2400 Getting Started Guide Page 19
Initial Setup
This section provides initial configuration instructions for
connecting your SonicWALL NSA 2400. Follow these steps if
you are setting up scenario A, B, or C.
This section contains the following subsections:
•System Requirements - page 19
•Connecting the WAN Port - page 19
•Connecting the LAN Port - page 20
•Applying Power - page 20
•Accessing the Management Interface - page 20
•Using the Setup Wizard - page 21
•Connecting to Your Network - page 22
•Testing Your Connection - page 22
•Activating Licenses in SonicOS - page 22
•Upgrading Firmware on Your SonicWALL - page 23
System Requirements
Before you begin the setup process, check to verify that you
have:
• An Internet connection
• A Web browser supporting Java Script and HTTP uploads
Connecting the WAN Port
1. Connect one end of an Ethernet cable to your Internet
connection.
2. Connect the other end of the cable to the X1 (WAN) port on
your SonicWALL NSA Series appliance.
Accepted
Browser Browser Version Number
Internet Explorer 6.0 or higher
Firefox 2.0 or higher
Netscape 9.0 or higher
Opera 9.10 or higher for
Windows
Safari 2.0 or higher for MacOS
Network Security Appliance
2400
SonicWALL NSA 2400
Management
Station
X0
X1
Internet