SonicWALL TZ 190 User manual

COMPREHENSIVE INTERNET SECURITY
™
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SonicWALL Internet Security Appliances
SonicWALL TZ 190 Wireless
Getting Started Guide

SonicWALL TZ 190 Wireless Getting Started Guide Page 1
SonicWALL TZ 190 Wireless
Getting Started Guide
Thank you for your purchase of the SonicWALL TZ 190 Wireless, the ultimate
security platform for home and small office deployments.
With integrated support for SonicWALL's Gateway Anti-Virus, the SonicWALL
TZ 190 Wireless delivers powerful, yet easy-to-use protection against malicious
users and viruses. The SonicWALL TZ 190 Wireless security appliance also
supports SonicWALL's Content Filtering Service to provide enhanced
productivity and network utilization.
This Getting Started Guide contains installation procedures and configuration
guidelines for deploying a SonicWALL TZ 190 Wireless on your network. For
detailed configuration information, refer to the SonicOS Enhanced
Administrator’s Guide on the SonicWALL Resource CD or on the Web at:
<http://www.sonicwall.com/us/support.html>.

Page 2 READ BEFORE CONTINUING - Important Information Regarding WWAN Service Providers
READ BEFORE CONTINUING -
Important Information
Regarding WWAN Service Providers
It is important to understand that not all WWAN service providers operate in the
same way or support all the same feature sets. Because of this, there exists
some inherent “service provider-specific” variances in service area and more
importantly, in supported features. Along with feature limitations may also come
certain restrictions such as bandwidth constraints and networking limitations.
Before purchasing a WWAN PC card and service plan, check to make sure that
the WWAN service provider offers support for the features you need.
Before committing to a service contract with a WWAN service provider, it may
be helpful to ask these questions:
• What types of traffic are allowed over the WWAN network?
• Do they offer “static” or “dynamic” IP addressing?
• Are there any inbound connection limitations?
• Are single or multiple hosts allowed?
• Do they support VPN traffic?
• What are the data transfer limits (inbound and outbound)?
• What are common data transfer speeds and how much of the
coverage area supports 3G or faster technology?

SonicWALL TZ 190 Wireless Getting Started Guide Page 3
Document Contents
This document contains the following sections:
Completing Pre-Configuration Tasks - page 5
Preparing Your WWAN PC Card - page 11
Registering Your SonicWALL - page 29
Connecting for Initial Setup - page 31
Running the Setup Wizard - page 37
Verifying Your WWAN Connection - page 43
Connecting to Your Network - page 47
Appendix
Appendix A: Configuring DHCP IP Addressing - page 51
Appendix B: Troubleshooting Internet Connectivity - page 52
Appendix C: Safety Instructions and Regulatory Information - page 53
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Page 4 READ BEFORE CONTINUING - Important Information Regarding WWAN Service Providers

SonicWALL TZ 190 Wireless Getting Started Guide Page 5
Completing Pre-Configuration Tasks
In this Section:
This section provides pre-configuration information. It is necessary to review
this section before setting up your SonicWALL TZ 190 Wireless.
•System Requirements , on page 6
•Check Package Contents , on page 7
•Obtain Configuration Information , on page 8
•Obtain Internet Service Provider (ISP) Information , on page 9
•Obtain WWAN Service Provider Information , on page 10
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Page 6 System Requirements
System Requirements
Before you begin the setup process, check to ensure that you have a computer
that meets the following requirements. This computer is used to manage your
SonicWALL TZ 190 Wireless during the setup process.
• Windows Vista, Windows XP, Windows 2000 or Windows NT
• 40MB of disk space available
• One available 10/100 Ethernet (LAN) port
• A Web browser supporting Java and HTTP uploads. Internet Explorer 6.0
or higher, Netscape Navigator 4.7 or higher, Mozilla 1.7 or higher are
recommended
• LAN interface set to obtain an IP address automatically (DHCP addressing
enabled)
Note: In order to connect to the SonicWALL TZ 190 Wireless, your
computer must be set to obtain an IP address automatically
using DHCP. For more information on configuring DHCP on
your computer, turn to Appendix A: Configuring DHCP IP
Addressing , on page 51.

SonicWALL TZ 190 Wireless Getting Started Guide Page 7
Check Package Contents
SonicWALL TZ 190 Wireless
Standard power adapter
DB9 -> RJ45 (CLI) Cable
Wireless antenna pair
Ethernet cable
SonicWALL Resource CD
Getting Started Guide
Release Notes document
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Any Items Missing?
If any items are missing from your
package, please contact SonicWALL
support.
A listing of the most current support
options is available online at:
<http://www.sonicwall.com/us/support.html>
*The included power cord is intended for use
in North America only. For European Union
(EU) customers, a power cord is not
included.
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SonicOS Release Notes
Contents
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SonicWALL
Getting Started Guide
COMPREHENSIVE INTERNET SECURITY
SonicWALL
Resource CD
link/act
10/100
wan opt
signal
link/act
wwan
WiFiSec
on/act
wlan
TZ 190
wireless

Page 8 Obtain Configuration Information
Obtain Configuration Information
Please record and keep for future reference the following setup information:
Registration Information
Networking Information
Administrator Information
Serial Number: Record the serial number found on the bottom panel of
your SonicWALL appliance.
Authentication Code: Record the authentication code found on the bottom panel
of your SonicWALL appliance.
LAN IP Address:
. . .
Select a static IP address for your SonicWALL appliance
that is within the range of your local subnet. If you are
unsure, you can use the default IP address
(192.168.168.168).
Subnet Mask:
. . .
Record the subnet mask for the local subnet where you are
installing your SonicWALL appliance.
Ethernet WAN IP Address:
. . .
Select a static IP address for your Ethernet WAN. This
setting only applies if you are already using an ISP that
assigns a static IP address.
Admin Name: Select an administrator account name.
(default is admin)
Admin Password: Select an administrator password.
(default is password)

SonicWALL TZ 190 Wireless Getting Started Guide Page 9
Obtain Internet Service Provider (ISP) Information
Record the following information about your current Internet service:
If you connect via You likely use Please record
Cable modem,
DSL with a router DHCP No Internet connection information is usually
required, although some service providers
require a host name.
Host Name:
Home DSL PPPoE User Name:
Password:
Note: Your ISP may require your user name in
the format: [e-mail]
T1/E1,
Static broadband,
Cable or DSL with
a static IP
Static IP IP Address: . . .
Subnet Mask: . . .
Default Gateway
(Router IP Address): . . .
Primary DNS: . . .
Secondary DNS
(optional): . . .
Dial-in to a server PPTP Server Address:
User Name:
Password:

Page 10 Obtain WWAN Service Provider Information
Obtain WWAN Service Provider Information
Record the following information about your current WWAN service:
WWAN Service Provider
WWAN Account Information
Note: WWAN Account Information is automatically populated
based on the chosen service provider and plan type. In most
cases, if you choose the correct service provider and plan type
the WWAN account information does not have to be altered.
Country: Record the country where you purchased your
WWAN card.
Ser v i c e P r o v i d e r : Record the service provider from whom you
purchased your WWAN card. This is the brand
name of the card.
Plan Type: Record the plan type that you purchased from your
provider. If you are unsure about this information,
you may use Standard as the plan type.
User Name/Password:
Some WWAN service providers require user
specificinformation,such as a login andpassword.
If it does, you will need to provide such information
during the setup process.

SonicWALL TZ 190 Wireless Getting Started Guide Page 11
Preparing Your WWAN PC Card
In this Section:
This section provides instructions to set up your WWAN PC card for use in the
SonicWALL TZ 190 Wireless appliance.
Alert: DO NOT insert your PC card into the SonicWALL TZ 190
Wireless appliance until you have completed the setup process
for your card as described in this section.
Tip: If your WWAN PC card is already registered and activated with
your service provider and you are able to access the Internet
through your PC using this card, you may skip this section and
continue to Registering Your SonicWALL , on page 29.
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Page 12 Choose Your Service Provider
Choose Your Service Provider
This setup process differs depending on your service provider. Choose your
service provider from the list below and follow the instructions on how to set up
your WWAN PC card.
If your service provider is not listed here, you must still complete the setup and
activation for your PC card. Refer to the documentation that came with your PC
card before using it with the SonicWALL TZ 190 Wireless appliance.
General WWAN PC Card Setup
This section provides general instructions for setting up most WWAN PC cards:
•WWAN PC card Setup , on page 13
Specific PC card Setup
The following sections provide specific instructions for setting up these cards:
•Sprint Wireless PC Card Setup , on page 16
•Cingular Wireless PC Card Setup , on page 20
•Verizon Wireless PC Card Setup , on page 25

SonicWALL TZ 190 Wireless Getting Started Guide Page 13
WWAN PC card Setup
Complete the following steps to set up and provision your WWAN PC card.
Before continuing, verify that your WWAN PC card and service provider are
supported by the SonicWALL TZ 190 Wireless appliance by visiting the
SonicWALL TZ 190 Wireless product page at:
<http://www.sonicwall.com/us/tz190cards.html>
Contact your PC card vendor for troubleshooting help with this section.
Alert: DO NOT insert your PC card into the computer until you have
completed the setup process for your card as described in this
section and successfully accessed the Internet through your
PC using the PC card.
Installing PC card Software
The following steps are general prerequisites necessary to set up most WWAN
PC cards to work with the TZ 190 Wireless.
1. Install the software that came bundled with your WWAN PC card before
activating the card.
2. When prompted, insert the WWAN PC card into an available Type II PC
card slot on the PC you are using for card configuration.
3. Check for and install updates to your WWAN PC card, if available.
4. Activate your PC card, if required.

Page 14 WWAN PC card Setup
Verifying Your Connection
After the card has been set up on your PC, you can view your connection type
and verify that the WWAN PC card is transferring data.
Note: In order for the connection testing to be valid, it is important
that you first disable all other network connections, such as a
Wi-Fi or LAN connection, before continuing. Leave only your
PC card connection enabled.
1. Use the software that came with your WWAN PC card to initialize a
connection with your service provider.
2. In the Windows interface, select Start > Run.
3. Enter “cmd” in the Open field and click the OK button.
4. At the prompt, type the command “ipconfig” and press Enter on the
keyboard.

SonicWALL TZ 190 Wireless Getting Started Guide Page 15
5. Your network device status will display. Verify that you have obtained an IP
Address for your Ethernet adaptor, and that all other Local Area Network
Connections display “Media disconnected” as their status.
Note: The name of your Ethernet adaptor may differ from the
screenshot below. Common names for newly acquired cards
are “Local Area Connection 2” or “Local Area Connection 3”.
6. Open a Web browser and navigate to a Web site, such as
<http://www.sonicwall.com/> to verify that your connection can transfer
data.
Congratulations! You have set up and provisioned your WWAN PC card.
Continue with Connecting for Initial Setup , on page 31.

Page 16 Sprint Wireless PC Card Setup
Sprint Wireless PC Card Setup
Complete the following steps to set up and provision your Sprint Wireless
Mobile Broadband (WWAN) PC card. Contact your PC card vendor for
troubleshooting help with this section.
Alert: DO NOT insert your PC card into the computer until you have
completed the setup process for your card as described in this
section and successfully accessed the Internet through your
PC using the PC card.
Installing Sprint Software
You must install the Sprint Wireless software that came bundled with your
WWAN PC card before activating the card.
1. Insert the Sprint CD that is provided with your WWAN PC card into the PC
you intend to use for PC card setup.
2. Follow the instructions on screen to complete the Sprint software
installation.
3. Restart your computer when prompted.
4. After restarting your computer, open the Sprint PCS Connection Manager
program, if the program does not automatically start.
5. After launching, the program will check for updates. Click Update Now if
needed. The download and update will proceed, if needed, and the
program may restart.

SonicWALL TZ 190 Wireless Getting Started Guide Page 17
Setting Up the WWAN PC Card
1. Insert your Sprint WWAN PC card. You may hear some audible indications
of the card being discovered and installed.
2. Once installed, you may be prompted to update the firmware on the WWAN
PC card. Click OK to proceed with the update and click Next to agree to the
license terms. The update will take a few minutes. The WWAN PC card will
be rediscovered during this process. Click Finish when prompted.
3. When the card is fully rediscovered, you will be prompted to call Sprint PCS
Customer Service to activate the card. Do not click next until prompted to
do so by the Sprint agent.
4. The Sprint agent will provide you with an Activation Code to enter on the
next screen. Enter the Activation Code and click Next.
5. If the code is accepted, you will be prompted to enter your phone number
(MDN) and MSID. Verify these numbers with the Sprint agent, and be sure
to enter them correctly. Click Next when done.
6. You will be prompted to confirm the correctness of the numbers. Entering
incorrect information at this stage will require recovery by Sprint Technical
Support. Click Yes once you have verified the numbers.
7. You will be presented with a screen indicating the completion of the
activation process. Click Finish to proceed.

Page 18 Sprint Wireless PC Card Setup
Verifying Your Connection
It may take up to 4 hours for your WWAN PC card to become active on the
Sprint network. After the card has been set up and is active, you can view your
connection type and verify that the WWAN PC card is transferring data.
Alert: In order for the connection testing to be valid, it is important
that you first disable all other network connections, such as
a Wi-Fi or LAN connection, before continuing. Leave only your
PC card connection enabled.
1. Open the Sprint PCS Connection Manager program.
2. Click the GO button to connect to the Sprint network.
The WWAN PC card will take a few minutes to connect to the Sprint network.
When the connection is ready, the status will read “Connected”.
Note: If you have recently activated your card with Sprint, keep in
mind that the initial activation of your card may take up to 4
hours.

SonicWALL TZ 190 Wireless Getting Started Guide Page 19
3. In the Windows interface, select Start > Run.
4. Enter “cmd” in the Open field and click the OK button.
5. At the prompt, type the command “ipconfig” and press Enter on the
keyboard. Your network device status will display.
6. Verify that you have obtained an IP address for your Ethernet adaptor.
7. Verify that all other Local Area Network Connections display “Media
disconnected” as their status.
Note: The name of your Ethernet adaptor may differ from the
screenshot below. Common names for newly acquired cards
are “Local Area Connection 2” or “Local Area Connection 3”.
8. Open a Web browser and navigate to a Web site, such as
<http://www.sonicwall.com/> to verify that your connection can transfer
data.
Congratulations! You have set up and provisioned your WWAN PC card.
Continue with Connecting for Initial Setup , on page 31.