Sonova Phonak PartnerMic User manual

Phonak PartnerMic
User Guide

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Contents
1. Welcome
2. Getting to know your PartnerMic
2.1 Device description
3. Getting started
3.1 Charging the battery
3.2 Switching on and off
3.3 Connecting the PartnerMic to hearing aids
3.4 Streaming stability note
4. Daily use of the PartnerMic
4.1 How to wear
4.2 Understanding the indicator light (LED)
4.3 Adjusting the volume
5. Troubleshooting
6. Service and warranty
6.1 Local warranty
6.2 International warranty
6.3 Warranty limitation
7. Compliance information
8. Information and explanation of symbols
9. Important safety information
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For detailed information on xxxxxxxx such as
features, indicator light explanations etc, please
refer to the corresponding user guides.

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Congratulations on choosing the PartnerMic, a quality
product developed by Phonak, one of the world’s leading
companies in the field of hearing technology.
Please read this user guide carefully to discover how
to benefit from the features of your PartnerMic.
If you have any questions, please consult your hearing
care professional or go to www.phonak.com
Phonak – life is on www.phonak.com
1. Welcome
CE mark applied: 2018

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2. Getting to know your PartnerMic
The PartnerMic is worn in lapel mode by a speaking
partner. It picks up the voice and streams the sound
directly into both of your Phonak Marvel hearing aids.
Max xx m
(x feet)
Speaking
partner
Listener

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2.1 Device description
1Microphone openings
2Charging input
3Clip
4Connect button
5Power switch On/Off
6Indicator light
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Accessories
(content may vary depending on country)
•USB Type-C cable
•Lanyard
•Protective bag
•12 V car charger adapter (optional)

Illu_cable_micro_USB_outline.eps
(will be adjusted to show USB C)
Illu_power_supply_USB_EU_outline.eps
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Illu_Roger_Neckholder.eps
(will be adapted to new illu manner)
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3.1 Charging the battery
Your PartnerMic has a built-in, non-removable,
rechargeable battery.
3. Getting started
When charging your PartnerMic for the first time, let
it charge for at least 2 hours, even if the indicator
light is not lit or turns green.
To charge it:
•Plug the power supply into a power socket
•Plug the USB plug into the PartnerMic charging input
•The typical charging time is 2 hours
•Charging is complete when the indicator light turns
solid green
Your PartnerMic will be turned off while charging.

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3.3 Connecting the PartnerMic to the hearing aids
The PartnerMic needs to be connected to you hearing aids
before use. If the PartnerMic has not been connected to a
hearing aid previously it will automatically enter
connection mode at start up and blink blue.
If you have received the PartnerMic and the hearing
aids in a set, they are already connected.
3.2 Switching on and off
Slide the power switch to turn the PartnerMic on or off.
Switch it off when not in use.

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To connect:
•Place the PartnerMic within 10 cm (4 inches) range
from the hearing aid
•Connection is complete when the indicator light turns
green
If your hearing hearing aids are linked only one
device needs to be connected. The second device will
be connected automatically.
You only have to connect the devices once. They will
remain connected after being turned off and on
again.

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If you want to redo the connection procedure you can
manually activate the connection mode by pressing the
connect button.
To reconnect:
•Place the PartnerMic within 10 cm (4 inches) range
from the hearing aid
•Press the Connect button
•Connection is complete when the indicator light turns
green
Once successfully connected, any previously
connected hearing aid will be diconnected.

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3.4 Streaming stability note
The PartnerMic operates up to a range of 10 meters
(30 ft). Line of sight between the PartnerMic and the
hearing aids is not required.
The range may be reduced when the signal is obstructed
by obstacles such as walls, furniture or the human body.
If the hearing aids are out of range of the PartnerMic
the audio transmission will be terminated. Once the
hearing aids are back into the range of the PartnerMic,
the audio signal will automatically resume streaming.

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4. Daily use of the PartnerMic
4.1 How to wear
The PartnerMic is worn by the speaking partner, attached
with a clip or hanging in a lanyard.
With a clip:
•Gently press to open the clip
•Ensure the PartnerMic is
clipped securely to clothing
With a lanyard:
•Attach the lanyard to the clip
•Put the lanyard around
the neck

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Positioning of the PartnerMic
•For optimal performance, place the PartnerMic 20 cm
(8”) below the wearer’s mouth
•If the clip cannot be fastened to clothing use the
suppied lanyard to atttach the microphone.
•A distance of 50 cm (20”) should not be exceeded
•To prevent scraping sounds, do not cover the
PartnerMic with clothing during use