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4-698-500-02
SONY@
LIMITED
WARRANTY
U.S. and Canada only - 1 year
Camcorder,
Digital
Still
Camera,
Interchangeable
Lens
Digital
Camera
Interchangeable
Lens,
Accessory
Sony Electronics Inc. solely for purchases made
in
the United States and Sony of Canada
Ltd.
solely for purchases made
in
Canada (collectively "Sony'') warrants this product
against defects
in
material or workmanship for the original owner and any subsequent end user owner(s)
(''You"
or
''Your'')
for the time period set forth above as set forth herein.
Pursuant to this Limited Warranty, Sony will, at its option,
(i)
repair the product using new or refurbished parts or
(ii)
replace the product with a new or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications.
In
the event of a defect, these areYour exclusive remedies. Sony does not warrant that the operation of the product will
be
uninterrupted or error-free.
Term: For the time period set forth above from the original date
of
purchase of the product when purchased directly from Sony
or
Sony authorized dealer
(To
determine if a dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product
or
part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software products whether or not contained
in
the product, and other included content; any such software or other included
content is provided "AS IS" unless expressly provided for
in
any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User
License Agreement(s) included with the product for
Your
rights and obligations with respect to the software
or
other included content. If
You
purchased an extended
service plan, please refer to the service plan for the coverage, duration and terms
of
service. Extended service plans are not governed by this Limited Warranty.
To
obtain warranty service,
You
must deliver the product,
in
either
its
original packaging or packaging affording
an
equal degree of protection to a Sony authorized service center
together
with
a dated purchase receipt
in
order to obtain warranty service. Sony cannot guarantee that
it
will
be
able to repair any product under this warranty or make a product
exchange without
risk
to
or
loss
of
software or
data.
It
is
Your
responsibility to remove
or
backup any removable media or
parts,
data, software or other materials
You
may
have
stored or preserved on
Your
product. It
is
likely that any media or
parts,
data, software, or other materials (like pictures, music, videos, etc.)
will
be
lost
or reformatted
during service
and
Sony
will
not be responsible
for
any such damage or loss. Contact the following for specific instructions
on
how to
obtain
warranty service
for
Your
product:
For purchases made in the UNITED STATES: Visit Sony's Website: www.sony.com/support
Or
call the Customer Experience Center: 1-800-222-SONY (7669)
To
registerYour product or for contact information to purchase accessories
or
parts go to Sony's Website
For purchases made in CANADA: Visit Sony's Website: www.sony.ca/support
Or
call the Customer Experience Center: 1-877-899-SONY (7669)
To
registerYour product or for contact information to purchase accessories or parts go to Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed
by
an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement
part
or
replacement, recertified
or
refurbished product for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty
may,
at
Sony's option, vary
in
color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
Sony
is
not responsible
for,
and this Limited Warranty does not
cover,
any damage arising from a failure to operate the product within its intended uses, or otherwise follow the
owner's manual and safety instructions relating to the product's use and installation. Sony
is
not responsible for any labor or parts costs you incur relating to repairs or services
from providers/servicers other than from a Sony authorized service center. This Limited Warranty only covers product issues caused by defects
in
material or workmanship
during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized
online auctions), or issues due to:
(i)
outdoor exposure and other acts of nature;
(ii)
power surges;
(iii)
accidental damage;
(iv)
abuse;
(v)
limitations of technology; (vi) cosmetic
damage;
(vii)
contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials; (viii) damage, malfunction and/or failure to product resulting from use of parts
or supplies not sold orauthorized by Sony;
(ix)
damage, malfunction and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized
service center;
(x)
computer or internet viruses, bugs, worms, or Trojan Horses;
(xi)
malfunctions due to peripherals/accessories;
(xii)
modifications of or to any part of the
product, including "rooting" or other modifications to control the behaviorofthe product or any factory installed operating system;
(xiii)
consumable parts such as batteries;or (xiv)
any product where the factory-applied serial number has been altered or removed from the product. Further, to the extent this product incorporates use of a display, please note
that a display contains hundreds of thousands of individual pixels, and displays typically contain a small number of pixels that do not function properly. This Limited Warranty
does not cover
up
to
.01
% pixel outages (small dot picture elements that are dark orincorrectly illuminated).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (such as fuses
or
disposable batteries). Sony will not
replace missing components from any package purchased "Open Box" or "AS IS".This Limited Warranty
is
valid only in the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF
ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY
OF
ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN
DURATION TO THE DURATION
OF
THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to
You.
This Limited Warranty gives
You
specific legal rights and
You
may have other rights which vary from jurisdiction to jurisdiction.
For purchases made
in
the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related
to
the product, Your purchase and/or use of the product, the terms of this Limited
Warranty,
or
any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute"),
You
and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY
OR
CLASS MEMBER) IN ANY DISPUTES IN COURT.
You
also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above,
You
have the right to litigate any Dispute on an individual basis
in
small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does
not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount
in
controversy) are satisfied.
Arbitration Instructions.
To
begin Arbitration, either
You
or Sony must make a written demand to the otherfor arbitration. The Arbitration will take place before a single
arbitrator. The arbitration will be administered
in
keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings
for Consumer-Related disputes ("Rules") of the American Arbitration Association
("AAA"),
when applicable and
in
effect when the claim
is
filed.
You
may get a copy
of AAA's Rules by contacting AAA at (800) 778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared between
You
and Sony,
but
in
no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will cover
all additional administrative fees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rules. Unless
You
and Sony agree differently, the arbitration will take place in the county and state where
You
live, and applicable federal
or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the arbitration itself
and not any state law on arbitration. The Arbitrator's decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BYTHE BINDING ARBITRATION PROVISION, THEN: (1)
You
must notify Sony
in
writing within 30
days of the date that
You
purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo,
MZ
1105, San Diego CA
92127, Attn: Legal Department; AND (3) Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE
You
purchased the product, and (d)
a clear statement that "YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND
BY THE CLASS ACTION WAIVER."
Opting out
of
this dispute resolution procedure will not affect the coverage of the Limited Warranty
in
any
way,
and
You
will continue to enjoy the benefits of the Limited Warranty.
Printed in China
