Sony Xperia Z5 Dual E6633 User manual

User guide
Xperia™Z5 Dual
E6633/E6683

Contents
Getting started............................................................................... 7
About this User guide........................................................................ 7
Overview............................................................................................ 7
Assembly........................................................................................... 8
Screen protection...............................................................................9
Starting your device for the first time.................................................9
Why do I need a Google™ account?...............................................10
Device security.............................................................................12
Making sure your device is protected..............................................12
Screen lock...................................................................................... 12
Fingerprint Manager.........................................................................14
Unlocking your device automatically............................................... 14
SIM card protection......................................................................... 18
Using multiple SIM cards.................................................................19
Finding the identification number of your device.............................19
Finding a lost device ....................................................................... 20
Learning the basics...................................................................... 22
Using the touchscreen.....................................................................22
Locking and unlocking the screen................................................... 24
Home screen....................................................................................24
Navigating applications....................................................................26
Application screen........................................................................... 28
Small apps....................................................................................... 29
Widgets............................................................................................30
Shortcuts and folders...................................................................... 31
Background and themes..................................................................31
Taking a screenshot......................................................................... 32
Recording your screen.....................................................................32
Notifications..................................................................................... 33
Icons in the status bar..................................................................... 35
Applications overview...................................................................... 37
Battery and maintenance............................................................. 39
Charging your device....................................................................... 39
Battery and power management..................................................... 40
Updating your device.......................................................................42
Maintenance using a computer....................................................... 43
Storage and memory....................................................................... 44
Backing up and restoring content....................................................45
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Downloading applications............................................................49
Downloading applications from Google Play™............................... 49
Downloading applications from other sources................................ 49
Internet and networks.................................................................. 50
Browsing the web............................................................................ 50
Internet and MMS settings ............................................................. 50
Wi-Fi.................................................................................................51
Sharing your mobile data connection.............................................. 53
Controlling data usage.....................................................................54
Selecting a SIM card for data traffic................................................ 55
Selecting mobile networks...............................................................55
Virtual private networks (VPNs)........................................................56
Synchronising data on your device..............................................58
Synchronising with online accounts................................................ 58
Synchronising with Microsoft® Exchange ActiveSync®................. 58
Basic settings...............................................................................60
Accessing settings...........................................................................60
Volume settings................................................................................60
Do not disturb mode........................................................................ 61
Screen settings................................................................................ 62
Application settings......................................................................... 64
Resetting your applications............................................................. 65
Screen saver.................................................................................... 66
Language settings............................................................................66
Date and time...................................................................................66
X-Reality™ for mobile...................................................................... 67
Super-vivid mode.............................................................................67
Enhancing the sound output............................................................67
Noise cancellation............................................................................68
Multiple user accounts.....................................................................68
Typing text....................................................................................71
On-screen keyboard........................................................................ 71
Phonepad.........................................................................................72
Entering text using voice input........................................................ 73
Editing text....................................................................................... 73
Personalising the on-screen keyboard............................................ 74
Calling.......................................................................................... 75
Making calls..................................................................................... 75
Receiving calls................................................................................. 76
Smart call handling.......................................................................... 78
Ongoing calls................................................................................... 78
Using the call log............................................................................. 79
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Forwarding calls...............................................................................79
Restricting calls................................................................................80
Multiple calls.................................................................................... 81
Conference calls.............................................................................. 81
Voicemail..........................................................................................82
Emergency calls...............................................................................82
Contacts.......................................................................................84
Searching and viewing contacts......................................................84
Adding and editing contacts............................................................85
Transferring contacts....................................................................... 86
Adding medical and emergency contact information...................... 87
Favourites........................................................................................ 88
Sending contact information............................................................88
Avoiding duplicate entries in the Contacts application................... 88
Backing up contacts........................................................................ 89
Messaging and chat.....................................................................90
Reading and sending messages......................................................90
Organising your messages.............................................................. 91
Calling from Messaging................................................................... 92
Messaging settings.......................................................................... 92
Instant messaging and video chat................................................... 92
Email.............................................................................................93
Setting up email............................................................................... 93
Sending and receiving email messages...........................................93
Organising your email messages..................................................... 94
Email account settings.....................................................................95
Gmail™............................................................................................ 95
Music and FM radio..................................................................... 97
Transferring music to your device....................................................97
Listening to music............................................................................97
Music menu..................................................................................... 99
Playlists............................................................................................ 99
Sharing music................................................................................ 100
Enhancing the sound..................................................................... 100
Recognising music with TrackID™................................................ 101
Listening to the radio..................................................................... 102
Favourite radio channels................................................................103
Radio sound settings..................................................................... 103
Camera.......................................................................................104
Taking photos and recording videos..............................................104
General camera settings................................................................ 105
Still camera settings.......................................................................110
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Video camera settings................................................................... 113
Photos and videos in Album...................................................... 116
Viewing photos and videos............................................................116
Sharing and managing photos and videos.................................... 117
Editing photos with the Photo editor application...........................118
Editing videos with the Video editor application............................119
Hiding photos and videos.............................................................. 119
Album home screen menu............................................................. 120
Viewing your photos on a map...................................................... 120
Videos.........................................................................................122
The Video application.................................................................... 122
Transferring video content to your device..................................... 123
Managing video content................................................................ 123
Movie Creator................................................................................ 123
Connectivity............................................................................... 125
Mirroring the screen of your device on a TV using a cable............125
Mirroring the screen of your device wirelessly on a TV................. 125
Sharing content with DLNA Certified™ devices............................ 126
Connecting your device to USB accessories................................ 128
Connecting your device to a DUALSHOCK™ 4 wireless
controller........................................................................................ 128
NFC................................................................................................129
Bluetooth® wireless technology....................................................131
Smart apps and features that save you time............................. 134
Overview of Smart Connect...........................................................134
Managing accessories................................................................... 135
Google Search & Now....................................................................135
Using the News Suite application..................................................136
Using your device as a wallet........................................................ 136
Travel and maps......................................................................... 137
Using location services.................................................................. 137
Google Maps™ and navigation..................................................... 137
Using data traffic when travelling.................................................. 137
Using your device with a car infotainment system........................ 138
Airplane mode................................................................................138
Clock and Calendar....................................................................140
Calendar.........................................................................................140
Clock..............................................................................................141
Accessibility............................................................................... 144
Magnification gesture.................................................................... 144
Large text....................................................................................... 144
Display size.................................................................................... 144
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Colour correction........................................................................... 144
TalkBack.........................................................................................144
Mono audio.................................................................................... 145
TTY (Teletypewriter) mode............................................................. 145
Switch Access............................................................................... 145
Support and legal.......................................................................146
Support application....................................................................... 146
Xperia™ Tips..................................................................................146
Help in menus and applications.....................................................146
Running diagnostic tests on your device.......................................146
Restarting, resetting and repairing.................................................147
Help us improve our software........................................................148
Using your device in wet and dusty conditions............................. 148
Warranty, SAR and usage guidelines.............................................149
Recycling your device....................................................................149
Legal information........................................................................... 150
6

Getting started
About this User guide
This is the Xperia™ Z5 Dual User guide for the Android™ 7.0 software version. If
you're not sure which software version your device is running, you can check it in the
Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android™ version might not be affected in an update. For
more information about software updates, see Updating your device on page 42.
To check the current software version of your device
1From your Home screen, tap .
2Find and tap Settings > About phone > Android™ version.
To find the model number and name of your device
1From your Home screen, tap .
2Find and tap .
The device model number and name are displayed.
Limitations to services and features
Some of the services and features described in this User guide may not be supported
in all countries or regions, or by all networks or service providers. The GSM
International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect to
the internet with your device. Contact your wireless service provider for more
information.
Overview
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1. Charging light/Notification light
2. Front camera lens
3. Ear speaker
4. Proximity/Light sensor
5. Power key/Fingerprint Sensor
6. Volume/Zoom key
7. Camera key
8. Main microphone/Speaker
9. Charger/USB cable port
10. Strap hole
11. Main Wi-Fi/Bluetooth antenna area
12. Main camera lens
13. Camera light
14. GPS antenna area
15. Second microphone
16. Headset jack
17. Second Wi-Fi antenna area
18. Nano SIM/Memory card tray cover
19. NFC™ detection area
Assembly
Your device only supports nano SIM cards.
To insert the nano SIM card
1With the device facing down, open the cover for the nano SIM and memory
card tray.
2Drag out the tray using your fingernail.
3Place the nano SIM card (or cards) in the correct slot (or slots) in the tray, then
reinsert the tray..
4Close the cover.
If you insert a nano SIM card while the device is powered on, the device restarts automatically.
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To insert a memory card
1Open the cover for the nano SIM card and memory card slots.
2Insert the memory card into the memory card slot, then close the cover.
Make sure you insert the memory card in the correct orientation.
To remove the nano SIM card
1Open the cover for the nano SIM card and memory card slots.
2Using a fingernail or other similar object, drag out the nano SIM card holder.
3Remove the nano SIM card (or cards) in the relevant nano SIM card slot (or
slots ) in the holder, then re-insert the holder.
4Close the cover.
To remove the memory card
1Turn off the device and open the cover for the nano SIM card and memory card
slots.
2Press the memory card inwards and then release it quickly.
3Close the cover.
You can also remove the memory card without turning the device off in step 1. To use this
method, you must first unmount the memory card under Settings by tapping Storage >
Unmount SD card.
Screen protection
Before using your device, remove the transparent protection film by pulling up on the
protruding tab.
It is recommended to protect your device with a Sony-branded screen cover or
protector intended for your Xperia™ model. The use of third party screen protection
accessories may prevent your device from working by covering sensors, lenses,
speakers, or microphones and it can invalidate the warranty.
Starting your device for the first time
It is recommended that you charge the battery for at least 30 minutes before starting
up your device for the first time. You can still use your device while it is charging, see
Charging your device on page 39.
The first time you start your device, a setup guide helps you to configure basic
settings, personalise your device and sign in to your accounts, for example a
Google™ account.
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To turn on the device
1Press and hold down the power key until the device vibrates.
2Enter your SIM card PIN when requested, then tap .
3Wait a while for the device to start.
To turn off the device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
It may take a while for the device to shut down.
Why do I need a Google™ account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google™. A range of Google™ applications and services is available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™ and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android™ applications. To get the most out of these services, you
need a Google™ account. For example, a Google™ account enables you to do all of
the following:
•Download and install applications from Google Play™.
•Synchronise your email, contacts and calendar using Gmail™.
•Chat with friends using the Hangouts™ application.
•Synchronise your browsing history and bookmarks using the Google Chrome™ web
browser.
•Identify yourself as the authorised user after a software repair using Xperia™
Companion.
•Remotely find, lock or clear a lost or stolen device using the my Xperia™ or
Android™ Device Manager services.
For more information about Android™ and Google™, go to
http://support.google.com .
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, make sure to enter the details for
the relevant account.
To set up a Google™ account on your device
1From your Home screen, tap .
2Find and tap Settings > Account sync > Add account > Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also create a Google account using the setup guide when you first start your device,
or go online later and create an account at www.google.com/accounts .
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To remove a Google™ account
1From your Home screen, tap .
2Tap Settings > Accounts > Google.
3Select the Google™ account that you want to remove.
4Tap > Remove account.
5Tap Remove account again to confirm.
If you remove your Google™ account, any security features that are linked to your Google™
account will no longer be available.
If you are lending your device to someone to use for an extended period, it is recommended
to remove your Google™ account from the device.
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Device security
Making sure your device is protected
Your device includes several security options, strongly recommended in case of loss
or theft.
These options are as follows:
•Set a secure screen lock on your device using a PIN, password or pattern to prevent
anyone from accessing or resetting your device.
•Add a Google™ account to prevent others from using your device if it gets stolen or
wiped.
•Activate either the “Protection by my Xperia” or the Android™ Device Manager web
service. Using one of these services, you can remotely locate, lock or clear a lost
device.
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, pattern, or enter your Google™ account information. Below are examples
of protection features and some of the required credentials:
Factory Data
Reset
protection
You must unlock your screen before you are allowed to perform a
Factory Data Reset.
Protection by
my Xperia If you remotely reset your device using this service, you must enter
the username and password for a Google™ account associated with
the service. The device must be connected to the internet before the
setup process can be completed. Otherwise, you will not be able to
use your device after the reset.
Android™
Device
Manager
If you remotely reset your device using this service, you must enter
the username and password for a Google™ account. The device must
be connected to the internet before the setup process can be
completed. Otherwise, you will not be able to use your device after
the reset.
Software repair If you use the Xperia™ Companion software to perform a software
repair, you’re asked to enter your Google™ account username and
password when you start the device after the repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device as an owner. If you
cannot provide the relevant account information during a setup process, you won't be able to
use the device at all.
Screen lock
Fingerprint functionality is not available in the US market.
There are several screen lock options available. The security level of each lock type is
listed below in order of weakest to strongest:
•Swipe: no protection, but you have quick access to the Home screen.
•Pattern: draw a simple pattern with your finger to unlock your device.
•PIN: enter a numeric PIN of at least four digits to unlock your device.
•Password: enter an alpha-numeric password to unlock your device.
•Fingerprint: place your registered finger on the power key to unlock your device.
It is very important that you remember your screen lock pattern, PIN or password. If
you forget this information, it may not be possible to restore important data such as
contacts and messages. If you have set up a Microsoft® Exchange ActiveSync®
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(EAS) account on your Xperia™ device, the EAS security settings may limit the lock
screen type to only a PIN or password. This occurs when your network administrator
specifies a lock screen type for all EAS accounts for enterprise security reasons.
Contact the network administrator of your company or organisation to check what
network security policies are implemented for mobile devices. Fingerprint
functionality is not available in the United States.
For more settings for each screen lock type tap beside Screen lock.
To change your screen lock type
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Follow the instructions on your device.
To create a screen lock pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3Follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To change the screen lock pattern
1From your Home screen, tap .
2Find and tap Settings> Lock screen & security > Screen lock.
3Draw your screen unlock pattern.
4Tap Pattern and follow the instructions on your device.
To create a screen lock PIN
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > PIN.
3Enter a numeric PIN, then tap Continue.
4Re-enter and confirm your PIN, then tap OK.
To create a screen lock password
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Password.
3Follow the instructions on your device.
To activate the Swipe unlock function
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern, or enter your PIN or password depending on
which of these screen lock types is enabled.
4Tap Swipe, then tap YES, REMOVE.
Fingerprint unlock
Fingerprint functionality is not available in the US market.
You can use your fingerprint to quickly unlock your device. To use this feature, you
need to register a fingerprint and enable this feature in the Fingerprint Manager first.
The pattern, PIN or password screen lock you set up serves as a backup unlock
method if you enable the Fingerprint unlock option.
Selecting other screen lock types will clear all fingerprint settings.
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To unlock the device using your fingerprint
•With the lock screen active, place your finger on the power key so that the
device can scan your fingerprint and unlock the screen. Make sure that you
use a finger that you have registered in Fingerprint Manager.
If you fail to unlock the screen using your fingerprint after five attempts, you can use your
backup pattern, PIN or password instead.
Fingerprint Manager
Fingerprint functionality is not available in the US market.
Fingerprint Manager registers fingerprint information that can be used as an
additional security method for unlocking your device or authenticating purchases.
You are allowed to register a maximum of 5 fingerprints on your device.
Before using the Fingerprint sensor, make sure the sensor is clean and without any visible
moisture.
To register a fingerprint for the first time
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap Continue, then confirm your pattern, PIN or password if prompted.
4Follow the on-screen instructions to complete fingerprint registration.
When registering a fingerprint for the first time, you are also prompted to set up a pattern, PIN
or password as a security backup if you have not already done so.
The fingerprint sensor is on the power key and not on the screen of your device. Before using
the Fingerprint sensor, make sure the sensor is clean and without any visible moisture.
To register additional fingerprints
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Confirm your pattern, PIN or password.
4Tap , then follow the on-screen instructions.
To delete a registered fingerprint
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap the registered fingerprint, then tap DELETE > DELETE.
To rename a registered fingerprint
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Fingerprint Manager.
3Tap a registered fingerprint in the list and then enter a fingerprint name.
4Tap OK.
Unlocking your device automatically
The Smart Lock feature may not be available in every market, country or region.
The Smart Lock feature makes unlocking your device easier by letting you set it to
unlock automatically in certain situations. You can keep your device unlocked, for
example, when it’s connected to a Bluetooth® device or when you’re carrying it with
you.
You can set Smart Lock to keep your device unlocked using the following settings:
•Trusted face: Unlock your device by looking at it.
•Trusted voice: Set up voice recognition to search in any screen.
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•Trusted devices: Keep your device unlocked when a trusted Bluetooth® or NFC
device is connected.
•Trusted places: Keep your device unlocked when you're in a trusted location.
•On-body detection: Keep your device unlocked when you're carrying your device with
you.
You have to manually unlock your device when you don't use it for 4 hours and after
you restart it.
The Smart Lock feature is developed by Google™ and the exact functionality may change over
time due to updates from Google™.
To enable Smart Lock
1Set a pattern, PIN or password as a screen lock if you have not already done
so.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Trust agents.
4Tap the Smart Lock (Google) slider to enable the function.
5Tap the back arrow next to Trust agents.
6Find and tap Smart Lock.
7Enter your pattern, PIN or password. You need to enter these credentials
whenever you want to change your Smart Lock settings.
8Select a Smart Lock type.
To set up trusted face
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted face.
3Tap SET UP > NEXT, follow the instructions on your device.
To set up trusted voice
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted voice.
3Follow the instruction on your device.
Keeping your device unlocked while you’re carrying it
Using the On-body detection feature, you can keep your device unlocked while
you're carrying it in your hand or in a pocket or bag. The accelerometer in your device
keeps your device unlocked while it senses that it's being carried. The device locks
when the accelerometer detects that the device has been put down.
When you use the On-body detection feature, you need to be aware of the following
behaviours:
•Any time you put your device down and it senses that it's no longer being carried, it
locks automatically.
•The device can take up to one minute to lock.
•After you get into a car, bus, train or other land vehicle, your device can take between
5 and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or another non-land based vehicle),
your device may not lock automatically, so make sure to lock it manually if needed.
•When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
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To enable or disable On-body detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Tap the slider to enable the function, then tap CONTINUE. To disable the
function tap the slider beside On.
Connecting to trusted devices
You can designate a connected device as trusted and keep your Xperia™ device
unlocked while connected. If you have a device that you connect to regularly using
Bluetooth® or NFC, for example, a home entertainment system or a fitness tracker,
you can add it as a trusted device and bypass the added security of the lock screen
to save time. This feature is suitable if you’re normally in a relatively secure place
when you use these devices. In some cases, you may still need to manually unlock
your device before a trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, for example, Bluetooth® keyboards or cases.
As soon as a trusted device is switched off or moves out of range, your screen locks and you
need your PIN, pattern or password to unlock it.
To add a trusted Bluetooth® device
1Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock.
3In the Smart lock menu tap Trusted devices > ADD TRUSTED DEVICE >
Bluetooth
4Tap a device name to select it from the list of connected and paired devices,
then tap YES, ADD
5Depending on the security of your connection, you may need to manually
unlock your device before the trusted device can keep it unlocked.
To remove a trusted Bluetooth® device
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted
devices.
3Tap the device that you want to remove.
4Tap Remove trusted device.
To add a trusted NFC device
1Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock.
3Tap Trusted devices > ADD TRUSTED DEVICE > NFC.
4Follow the on-screen instructions.
Making sure you're secure when using trusted devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a possibility that someone could keep your Xperia™ device
unlocked by imitating your Bluetooth® connection, even if your trusted device is no
longer nearby. Your device is not always able to determine whether your connection
is secure from someone trying to imitate it.
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When your device can't determine whether you're using a secure connection, you'll
get a notification on your Xperia™ device and may need to manually unlock it before
the trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your device,
the connected Bluetooth® device, and your environment. Depending on these factors,
Bluetooth® connections can work over distances up to 100 metres.
Connecting to trusted places
When the Trusted places feature is set up, the lock screen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature to
work, you must have an internet connection (preferably over Wi-Fi) and allow your
device to use your current location.
To set up trusted places, first make sure that high accuracy location mode or battery-
saving location mode is enabled on your device before you add home or custom
locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other areas that you have added as a trusted locations. This
feature can keep your device unlocked within a radius of up to 80 metres. Also be aware that
location signals can be replicated or manipulated. Someone with access to specialised
equipment could unlock your device.
To add your home location
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
6To enter the desired location type the address in the search bar. Your device
searches for the entered location.
To edit your home location
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select your home location.
7Tap Edit.
8In the search bar, enter the location that you want to use as your home
location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To remove your home location
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
3Tap Edit > .
Using custom locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
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To add a custom place
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Tap Add trusted place.
7To use your current location as a custom place, tap Select this location.
8Alternatively, to enter another location, tap the and type the address. Your
device searches for the entered location. To use the suggested address, tap
the address.
9To fine-tune the location, tap the back arrow next to the address, drag the
location pin to the desired location, then tap Select this location.
To edit a custom place
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select the place that you want to edit.
7Tap Edit Address.
8To enter another location, tap the and type the address. Your device
searches for the entered location. To use the suggested address, tap the
address.
9To fine-tune the location, tap the back arrow next to the address, then drag the
location pin to the desired location, then tap Select this location.
To remove a custom place
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select the place that you want to remove.
7Tap Delete.
SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN
(Personal Identification Number). When a SIM card is locked, the subscription linked
to the card is protected against misuse, meaning that you have to enter a PIN every
time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and
PUK are supplied by your network operator.
To set up or remove a SIM card lock
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Tap the Lock SIM card slider to enable or disable the SIM card lock.
5Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter the PIN every time you restart the device.
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To change the SIM card PIN
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Tap Change SIM PIN.
5Enter the old SIM card PIN and tap OK.
6Enter the new SIM card PIN and tap OK.
7Re-type the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Using multiple SIM cards
Your device works with either one or two SIM cards inserted. You get incoming
communication to both SIM cards and you can select from which number you want
to place outgoing communication. Before you can use both SIM cards, you need to
enable them and select the SIM card that will handle data traffic.
You can forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is
unreachable, and vice versa. This function is called Dual SIM reachability. You must
enable it manually. See
Forwarding calls on page 79.
To enable or disable the use of two SIM cards
1From the Home screen, tap .
2Find and tap Settings > Dual SIM.
3Tap the SIM1 and SIM2 sliders to enable or disable the SIM cards.
To rename a SIM card
1From the Home screen, tap .
2Find and tap Settings > Dual SIM.
3Select a SIM card and enter a new name for it.
4Tap OK.
To select which SIM card handles data traffic
1From your Home screen, tap .
2Find and tap Settings > Dual SIM > Mobile data.
3Select the SIM card you want to use for data traffic.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, 3G or LTE.
Finding the identification number of your device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number.
You may require it, for example, when you access the Xperia™ Care support service
to register your device. Also, if your device is stolen, some network providers can use
this number to stop the device from accessing the network in your country or region.
For devices with two SIM cards, there are two IMEI numbers, one for each SIM card slot.
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To view your IMEI numbers on the label strip
1Open the cover for the nano SIM and memory card slot.
2Remove the SIM/ Memory Card tray. Place a fingernail or other object with a
long, fine tip under the edge of the label strip, then drag the strip outwards.
The IMEI numbers are displayed on the strip.
You can also view the IMEI numbers by opening the phone dialer and entering *#06#.
To view your IMEI numbers via the device settings
1From your Home screen, tap .
2Find and tap Settings > About phone > Status >IMEI information.
Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
•Locate your device on a map.
•Sound an alert even if the device is in Do not disturb mode.
•Remotely lock the device and make the device display your contact details to anyone
who finds it.
•Remotely clear the internal and external memory of the device as a last resort.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
The “Protection by my Xperia” service may not be available in all countries or regions.
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