Sony NSR-500 User manual

Network
Surveillance
Server
User’s Guide
Software Version 1.6 and Later
Before operating the unit, please read this manual thoroughly
and retain it for future reference.
NSR-500 Series
4-272-495-16 (1)
© 2011 Sony Corporation

2Table of Contents
Table of Contents
Chapter 1 Introduction
Overview...........................................................................................6
Features and Functions ..................................................................8
Front (When the Front Cover and the HDD Cover are Opened) .......... 8
Rear ....................................................................................................... 9
System Requirements ...................................................................11
Chapter 2 Administration Menu
Overview.........................................................................................12
Displaying the Administration Menu ...........................................12
Changing Initial Settings with the Setup Menu...........................13
Displaying Setup Menu ....................................................................... 13
Details on Setting Items ...................................................................... 13
Configuring Settings Related to Servers.....................................18
Installing Patch Files .....................................................................20
Saving and Restoring Configuration Data ..................................21
Saving Configuration Data .................................................................. 21
Restoring Configuration Data ............................................................. 22
Exporting System Information .....................................................23
Installing Licenses.........................................................................24
Chapter 3 Basic Operation
Overview.........................................................................................25
Logging On to the NSR .................................................................25
Basic Window Operations ............................................................27
Changing the Password................................................................30
Logging Off ....................................................................................31
Locking the NSR ............................................................................31
Shutting Down and Restarting the NSR ......................................32
Viewing Version Information ........................................................32

Table of Contents 3
Chapter 4 Application Settings
Alarms and Events ........................................................................33
Displaying Configuration Window ...............................................33
Registering Devices ......................................................................34
Changing Registration Details............................................................. 34
Deleting Devices ................................................................................. 35
Settings Required when Using SNC-CS20/CM120/DS10/DM110/
DS60/DM160............................................................................. 35
Registering Device Groups ................................................................. 36
Details of Each Screen ........................................................................ 37
Configuring Camera Video Settings ............................................41
Configuring Camera Operations ..................................................45
Configuring Preset Positions ............................................................... 45
Configuring Camera Tours.................................................................. 46
Configuring Shadow Tours ................................................................. 47
Configuring Masks (Camera).............................................................. 48
Configuring Control Protocols for Analog Cameras........................... 50
Configuring Network Camera Control................................................ 50
Configuring Audio .............................................................................. 51
Settings Related to Monitoring.....................................................51
Configuring Monitor Layout Settings ................................................. 51
Assigning Cameras to Monitor Frames............................................... 57
Configuring Layout Tours................................................................... 57
Configuring Motion Detection Settings .......................................59
Using the Motion Detection Function of the Camera
(VMD (Camera)) ....................................................................... 59
Configuring Camera Tamper Detection and Audio Detection...61
Configuring Edge Storage Settings .............................................62
Configuring Settings Related to Storage ....................................63
Configuring Storage Settings .............................................................. 63
Configuring Settings Related to Deleting Recording Data ................. 66
Configuring Recording Schedules...............................................69
Configuring Schedules Manually........................................................ 69
Configuring Alarm Recording and Event Recording.......................... 71
Configuring Sensor Inputs ...........................................................76
Changing Settings of Sensor Input Pins of NSR................................. 76
Changing Settings of Sensor Input Pins of Camera ............................ 76
Changing Settings of Sensor Input Pins of Barionet........................... 77
Adding Logical Sensor Input Pins to NSR.......................................... 77
Deleting Logical Sensor Input Pins Created for NSR......................... 78
Setting Items of the [Logical Sensor In] Tab ...................................... 78
Configuring Alarm Output Settings .............................................79
Changing Settings of Alarm Output Pins of NSR............................... 79

4Table of Contents
Changing Settings of Alarm Output Pins of Camera .......................... 79
Changing Settings of Alarm Output Pins of Barionet......................... 80
Setting Items of the [Alarm Out] Tab ................................................. 80
Configuring Action Settings .........................................................82
Manual Action..................................................................................... 82
Event/Alarm Actions........................................................................... 85
Configuring Mail Notification Settings ........................................89
Configuring System Alert Settings ..............................................90
Registering Users ..........................................................................91
User Levels and Permissions............................................................... 91
Registering a User ............................................................................... 92
Changing User Settings ....................................................................... 93
Deleting a User .................................................................................... 93
Setting Items of the [User] Tab ........................................................... 93
Configuring the Duration to Rewind for Quick Playback...........95
Chapter 5 Operation and Control
Monitoring ......................................................................................96
Monitoring Live Images ...................................................................... 96
Monitoring Using Layout Tours.......................................................... 97
Monitoring Audio from Cameras ........................................................ 97
Functions and Operating Procedure of Main Screen........................... 98
When a Click Action is Configured .................................................. 103
Monitor Frame................................................................................... 103
Controlling Cameras ...................................................................104
Performing Pan, Tilt, and Zoom Operations ..................................... 104
Using Camera Presets........................................................................ 105
Performing Camera Tours ................................................................. 106
Recording, Searching, and Playing Images ..............................106
Recording Live Images ..................................................................... 106
Playing Recorded Images .................................................................. 107
Searching Recorded Images .............................................................. 108
Playing Recorded Images from Search Results ................................ 108
Details of Search Window................................................................. 108
Deleting Recorded Images..........................................................110
Protecting Recorded Images ......................................................111
Exporting Recorded Images .......................................................112
Exporting Recorded Images .............................................................. 112
Exporting Recorded Images as Still Images...................................... 114
System Administration................................................................115
Monitoring the Error Status............................................................... 115

Table of Contents 5
Exporting Log Files........................................................................... 116
Chapter 6 Appendix
END-USER LICENSE AGREEMENT ...........................................118
Concerning GPL-LPGL................................................................119
MPEG-4 Video Patent Portfolio License ....................................120
GNU GENERAL PUBLIC LICENSE .............................................120
Preamble............................................................................................ 120
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION
AND MODIFICATION........................................................... 121
END OF TERMS AND CONDITIONS ...........................................124
How to Apply These Terms to Your New Programs ........................ 124
GNU LESSER GENERAL PUBLIC LICENSE..............................125
Preamble............................................................................................ 125
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION
AND MODIFICATION........................................................... 126
END OF TERMS AND CONDITIONS ...........................................130
How to Apply These Terms to Your New Libraries ......................... 130
Index ............................................................................................132
Trademarks
• “IPELA” and are trademarks of Sony Corporation.
• The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
• Other products or system names appearing in this document are trademarks or registered trademarks of their respec-
tive owners.
Further, the ®or ™symbols are not used in the text.
Before using the unit, be sure to read "END-USER LICENSE AGREEMENT" in this manual.

6Overview
Chapter 1 Introduction
Chapter1
Introduction
Overview
The NSR-500 series is a network surveillance server for network cameras. The NSR series allows you to monitor and
record JPEG, MPEG-4, and H.264 images from network cameras via the network. It also allows you to search and play
back recorded images, making the NSR a truly versatile monitoring system.
Monitor
Keyboard
Mouse
NSR-500 Series
Network
Surveillance cameras
Windows PC
Installing
RealShot Manager Advanced
Client Software
Machine room Surveillance room
RealShot Manager Advanced
Client is used for surveillance
and configuration.
System Controller
System Controller
Analog Camera1)
1) The NSR requires an NSBK-EB05 (optional) expansion.

7
Overview
Chapter 1 Introduction
Control compatible cameras from remote
locations
You can pan, tilt, and perform zoom operations of
compatible cameras.
Compatible with analog cameras
You can monitor and record images from analog cameras
by connecting them directly to the unit1).
1) The NSR requires an NSBK-EB05 (optional) expansion.
Slim type (2U), space-saving 19-inch rack
mounting model
With a purpose-built rack mounting kit, the unit can be
installed in a standard universal pitch EIA 19-inch rack.
For details on the rack mounting kit, contact your Sony
dealer.
High reliability
The NSR supports redundant configurations such as RAID
51) and performs with high reliability. In a RAID 5
configuration, for example, the system can continue
functioning even if one of the hard disks develops a
malfunction. The NSR also supports uninterruptible power
supplies (UPS)2), making them extremely reliable
systems.
1) RAID 5 is a system for dividing and storing data and parity
(error correcting codes) onto more than one hard disk drive.
Although this system allows continued operation should one
of the hard disks malfunction, it does not guarantee restoration
of lost data. In addition, due to high internal processing loads
during reconstruction after you replace the malfunctioned
hard disk, the unit may not be able to record images at the
configured recording rate while reconstruction is in progress.
2) If the power turns off suddenly during operation, the data may
be corrupted.
Protect data from power interruptions
If the power supply is interrupted while the unit is in
operation, data may be damaged. We recommend using an
uninterruptible power supply (UPS).
Other features
• Custom layout support allows you to display images in a
variety of different layouts in addition to standard 2 × 2
and 3 × 3 layouts.
• The NSR is capable of manual, scheduled, and alarm
recording, among others.
• Run searches for recorded images by camera name, date,
alarm, and other methods.
• Audio recording and playback1) are also supported from
compatible cameras.
• If a video loss occurs due to the network connection
being disrupted or an abnormal shutdown occurring,
video can be recorded to the camera’s Edge Storage,
allowing you to retrieve the data later after the system is
restored.
1) Optional audio amplifiers or speakers are required.

8Features and Functions
Chapter 1 Introduction
Features and Functions
Front (When the Front Cover and the HDD Cover are Opened)
ARAID LED
Lights green when the RAID configuration is
functioning properly.
Lights red if a fatal problem exists with the RAID due
to an internal HDD failure, for example.
Lights amber if the RAID is degraded or rebuilding.
BACCESS LED
Blinks green when the HDDs are accessed.
CHDD LEDs (1 to 6)
Light green when the internal hard disk drives are
functioning properly.
Light red when failures or other problem occurs.
Also, light amber during the rebuilding of RAID.
DLock
Use this in conjunction with the supplied HDD cover
key to lock the HDD cover.
When the HDD cover is locked, you cannot remove it.
The fan unit is also locked when the HDD cover is
locked.
When attaching the HDD cover, make sure the lock is
the unlocked state before you attach the cover.
You can distinguish the locked position from the
unlocked position by looking at the lock, as illustrated
below.
EFan unit
For details on maintenance, contact your Sony dealer.
FHDDs
For details on maintenance, contact your Sony dealer.
GNETWORK LEDs (1 and 2)
Light green when there is a link to the network.
Blink amber when the network is being accessed.
HUSB connectors (1 and 2)
Use these connectors to connect a USB mouse, USB
keyboard, USB flash memory device, USB CD/DVD
drive, or system controller (RM-NS1000) to the unit.
IREC LED
Lights red when recording images.
JSTATUS LED
Indicates the recognition status of USB flash memory
devices.
If a device is recognized, this lights green.
If a device is not recognized, this lights red.
Do not remove the USB flash memory device while
the LED is blinking.
KFAN LED
Lights green when the internal fan is functioning
properly. Lights red when a fan failure occurs.
LSYSTEM LED
Blinks green while the unit is starting up and then
changes to always on when the unit has started.
During operation, this LED is lit green when the
system is functioning normally. When a system error
or other problem occurs, it lights red.
If this LED is lit red, contact your Sony dealer.
12 3 4 5
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The HDD cover is
locked
The HDD cover is
unlocked
Caution

9
Features and Functions
Chapter 1 Introduction
MPower switch
Press this to turn on the unit.
If you press the power switch during operation, the
POWER LED blinks green for up to 3 seconds.
Pressing the power switch again during this time turns
off the unit.
If 3 seconds elapse without the power switch being
pressed while the POWER LED is blinking, the unit
does not turn off and operation continues.
Pressing and holding down the power switch
(approximately 5 seconds) turns off the unit forcefully.
NPOWER LED
Lights green when the unit is turned on.
If you press the power switch during operation, the
POWER LED blinks green for up to 3 seconds.
Rear
NSR-500
When NSBK-DH05 (optional) is mounted When NSBK-EB05 (optional) is mounted
AFan
Take care not to obstruct the fan grille. If the grille is
obstructed, heat may build up in the unit, leading to
damage and/or fire.
BAUDIO OUT (line output) connector (stereo)
Use these connectors to output audio to a peripheral
audio device.
CAUDIO IN (microphone input) connector (used for
future expansion)
Use this connector to input audio from a peripheral
audio device, such as a microphone.
Plug-In Power microphones are supported.
DRS-232C 1 (UPS) connector
Use this connector to connect the control line of the
uninterruptible power supply (UPS).
ERS-232C 2 connector
Use this connector to connect analog cameras via the
analog camera input cable.
This connector cannot be used at the same time as the
IRS-422/485 connector.
For pin assignment details and wiring diagrams for
sensor inputs, refer to the Installation Manual
(separate document).
FLAN connectors (1 and 2)
Use these connectors to connect 10Base-T, 100Base-
TX, or 1000Base-T network cables.
LAN1: Network cameras1)
Caution
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Caution

10 Features and Functions
Chapter 1 Introduction
LAN2: Network cameras1) (LAN2 can only be used
when using a different segment from LAN1.)
1) Connect remote clients to the network specified with the [Network
Interface for Remote Client] setting (either LAN1 or LAN2) in the
Server Configuration screen. For details, see “Configuring Settings
Related to Servers” (page 18).
• Do not configure LAN connectors 1 and 2 to the
same network segment.
• For details on using iSCSI storage, contact your
Sony dealer.
CAUTION
• For safety, do not connect the connector for
peripheral device wiring that might have excessive
voltage to the following ports.
- LAN1 connector
- LAN2 connector
• Follow the instructions for the above ports.
• When you connect the LAN cable of the unit to
peripheral device, use a shielded-type cable to
prevent malfunction due to radiation noise.
GMonitor connectors (1 and 2)
Use this connector to connect a monitor that supports
analog RGB input.
If the optional NSBK-DH05 is installed, monitor
connector 1 will not be available for use. Only monitor
connector 2 will be available. Monitor connector 2 and
the HDMI monitor connector cannot be used at the
same time.
HUSB connectors (1 and 2)
Use these connectors to connect a USB mouse, USB
keyboard, USB flash memory device, USB CD/DVD
drive, or system controller (RM-NS1000) to the unit.
IRS-422/485 connector
Use this connector to connect analog cameras via the
analog camera input cable.
This connector cannot be used at the same time as the
ERS-232C 2 connector.
For pin assignment details and wiring diagrams for
sensor inputs, refer to the Installation Manual
(separate document).
JALARM OUT (alarm output) connector
Use this connector to connect the alarm output lines.
For connection details and a wiring diagram for alarm
output, refer to the Installation Manual (separate
document).
KSENSOR (sensor input) connector
Use this connector to connect the sensor input lines.
For connection details and wiring diagrams for sensor
inputs, refer to the Installation Manual (separate
document).
LPower supply connector
Use this connector to connect the power cord.
MHDMI monitor connector
Use this connector to connect a monitor that supports
HDMI input.
Monitor connector 2 and the HDMI monitor connector
cannot be used at the same time.
This connector can only be used when an NSBK-
DH05 (optional) is mounted.
NAnalog camera cable input connector
Use this connector to connect the analog camera input
cable.
This connector can only be used when an NSBK-EB05
(optional) is mounted.
CAUTION
When you connect the analog camera input cable of
the unit to peripheral device, use the supplied cable to
prevent malfunction due to radiation noise.
Caution
Caution