Sony H.ear go SRS-HG1 Reference guide

Help Guide
Personal Audio System
h.ear go (SRS-HG1)
The following explains how to use this speaker.
The content referenced in the Operating Instructions is described in detail through the
following links.
Connecting by using the browser on your PC (Wi-Fi network, Modern UI)
This section explains how to set up by using the browser on your PC (Modern UI) via a Wi-Fi network.
Connecting by using the browser on your PC (Wi-Fi network, Windows 7/8.1)
This section explains how to set up by using the browser on your PC (Windows 7/8.1) via a Wi-Fi network.
Connecting by using the browser on your PC (Wi-Fi network, Mac)
This section explains how to set up by using the browser on your PC (Mac) via a Wi-Fi network.

Connecting by using iPhone/iPod touch
This section explains how to connect the speaker to a Wi-Fi network by using iPhone/iPod touch.
Playback via a network (Internet music streaing service)
You can stream music from the Internet using SongPal.
Playback via a network (SongPal Link)
Enjoy music in any room via Wi-Fi. You can listen to your favorite music stored in your PC or mobile phone,
or from music streaming services, in different rooms with high sound quality.
USB connection (USB port, Walkman compatible with High-Resolution Audio formats)
Connect a Walkman to the USB port.
USB connection (USB port, Xperia compatible with High-Resolution Audio formats)
Connect an Xperia to the USB port.
USB connection (USB port, PC)
Connect a PC (besides Mac) to the USB port. To play back a High-Resolution Audio file, the High-Resolution
Audio playback software "Hi-Res Audio Player" is required to be downloaded.
Audio cable connection (AUDIO IN port, portable audio device)
You can connect the device to the AUDIO IN jack with a commercially-available audio cable (with stereo mini
plugs).
Getting Started
What you can do with the speaker
Parts and controls

Included items
Checking the included items
Power source
Connecting to an AC outlet
Turning the power on
Turning the power off (standby mode)
Using the BLUETOOTH/Network standby mode
Auto standby mode
SongPal
About SongPal
How to use the SongPal screen
What you can do with SongPal
Wi-Fi network connection
Connecting to a Wi-Fi network using SongPal (Smartphone)
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
Device control
Listening to music on a PC via a Wi-Fi network
Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network
Listening to music of the device connected to the USB port
Listening to music from an Internet streaming service (Google Cast)
Listening with multiple speakers (SongPal Link)
Speaker settings
Setting the sound quality
Setting the auto standby mode
Setting the BLUETOOTH/Network standby mode
Checking the battery level
Setting the BLUETOOTH audio streaming playback quality (Codec)
Listening to music on a PC

Without a Wi-Fi network
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
With a Wi-Fi network
Using Media Go
Using Windows Media Player (Windows 7 or later)
Using other music playback software
Listening to music on a smartphone such as an Xperia or Walkman equipped with Android
Without a Wi-Fi network
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using the Music application (Xperia only)
Using SongPal
Listening to music on an Xperia compatible with High-Resolution Audio formats
Without a Wi-Fi network
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using the Music application (Xperia only)
Using SongPal
Listening to music on an iPhone/iPod
Without a Wi-Fi network
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using SongPal

Listening to music on a Walkman
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
Listening to music on a Walkman compatible with High-Resolution Audio formats
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
Listening to music from an Internet music service
Without a Wi-Fi network (PC)
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Without a Wi-Fi network (Smartphone)
Making a wireless connection (BLUETOOTH connection)
With a Wi-Fi network
Using SongPal (Google Cast)
Connections
Wi-Fi network connection
Selecting the Wi-Fi network connection method
DLNA (Digital Living Network Alliance)
Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the wireless router
Connecting to a Wi-Fi network using an iPhone/iPod touch
Connecting the speaker to a Wi-Fi network using a PC connected wirelessly (Modern UI)
Connecting to a Wi-Fi network using a PC connected wirelessly (Windows 7/Windows 8.1)
Connecting to a Wi-Fi network using a PC connected wirelessly (Mac)
Disabling the Wi-Fi network function and BLUETOOTH network function
BLUETOOTH connection (pairing)
How to make a wireless connection with BLUETOOTH devices
Pairing and connecting with a BLUETOOTH device
Pairing and connecting with a PC (Windows 8.1)

Pairing and connecting with a PC (Windows 7)
BLUETOOTH connection (NFC)
Connecting with an NFC-compatible device by one touch (NFC)
Disconnecting the NFC-compatible device by one touch (NFC)
Switching devices by one touch (NFC)
BLUETOOTH connection (with a paired device)
Connecting with a paired BLUETOOTH device
Connecting with a paired PC (Windows 8.1)
Connecting with a paired PC (Windows 7)
USB device
Connecting a Walkman compatible with High-Resolution Audio formats
Connecting an Xperia compatible with High-Resolution Audio formats
AUDIO IN
Connecting to a portable audio device, etc.
Settings
Network
Setting your PC as a DLNA server and controller (Windows 8.1)
Setting your PC for operating from a smartphone, iPhone, etc. as a controller (Windows 8.1)
Setting your PC as a DLNA server and controller (Windows 7)
BLUETOOTH
Selecting the BLUETOOTH audio streaming playback quality (Codec)
USB
Connecting a PC/Installing the driver
Installing Media Go or Hi-Res Audio Player to a PC
Listening
Network
Listening to music on a PC via a network (Windows 8.1) (Windows Media Player)
Listening to music on a PC via a network (Windows 7) (Windows Media Player)

Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music with the Music application (Xperia)
Listening with multiple speakers (SongPal Link)
Listening to an Internet music service (Spotify)
BLUETOOTH
Listening to music on a device via a BLUETOOTH connection
Terminating the BLUETOOTH connection (After use)
USB
Listening to music on a Walkman compatible with High-Resolution Audio formats
Listening to music on a Xperia compatible with High-Resolution Audio formats
Listening to music on a PC
AUDIO IN
Listening to music on a portable audio device, etc.
Phone calls
Receiving a call
Making a call
Terminating the BLUETOOTH connection (After use)
Button functions for a phone call
Listening to High-Resolution Audio format files
About High-Resolution Audio format files
Listening to High-Resolution Audio format files via a network
Information
Specifications
About the indicators
Compatible devices and operating systems
Compatible iPhone/iPod touch models
Compatible Walkman models
Compatible operating systems (Windows)

Compatible operating systems (Mac)
Compatible DLNA devices
Compatible BLUETOOTH devices
Compatible USB devices
Software update
Updating the pre-installed software
Update method 1: Automatic update via the Internet
Update method 2: Manual update via the Internet
Searching the latest software via a network connection
Wi-Fi signal strength
Checking the Wi-Fi signal strength (reception sensitivity)
About the standby mode
Standby mode differences
Notes on use
Precautions
What is BLUETOOTH wireless technology?
What is LDAC?
Trademarks
Important information on software
Notes on software
Support website
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to turn on the speaker or charge the built-in battery
Any button on the speaker cannot be operated
The speaker has entered the standby mode or BLUETOOTH/Network standby mode unexpectedly

The power indicator flashes in red
The CHARGE indicator flashes
Sound
No sound/Sound from only one speaker/Low sound level
Distorted sound/humming or noise from the speaker
The volume is getting smaller while using
Network connection
The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)
Unable to connect to a network via a Wi-Fi connection
Unable to connect to a network via a Wi-Fi connection (even though a correct SSID is selected)
The speaker cannot connect to a network using the UPDATE/WPS button
The speaker does not appear in the device list of the PC's music playback application
The speaker does not appear in the device select screen of SongPal
The speaker cannot connect to music services
The controller cannot find the speaker (The controller cannot browse the contents of the speaker)
Music started automatically (home network)
The sound is interrupted
Playback does not start
BLUETOOTH
Smartphone, iPhone, etc. cannot be paired
Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)
There is no sound (BLUETOOTH)
Distorted sound/humming or noise from the speaker
USB device
An unsupported USB device is connected
There is no sound (USB)
There is noise, skipping, or distorted sound
A USB device is not recognized
Playback does not start

4-589-712-11(2) Copyright 2016 Sony Corporation
Playback does not start from the first track
Software update
Updating the pre-installed software
Update method 1: Automatic update via the Internet
Update method 2: Manual update via the Internet
Searching the latest software via a network connection
Reset
Using the RESET button
Initializing the speaker
Disposal and transfer
Disposing of or giving away this speaker