Speakerbus SE 708 iCS User manual

User Guide
SE 708 iCS Deskstation
Reordering Info: UG708iCS/R1 (SE708 2.4), Oct 2016

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Printed in the UK 2016.
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application of the product(s) describes herein.
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SE 708 iCS Deskstation User Guide
Contents
About this Guide........................................................................ 9
Using this Guide ............................................................................................. 9
What Features can I use?............................................................................... 9
Further Help..................................................................................................... 9
Getting Help with Speakerbus System..................................................................... 9
In All Cases ......................................................................................................... 9
Deskstation Diagnostics.................................................................................... 10
Related Manuals............................................................................................ 10
Software Version........................................................................................... 10
Document Version History ........................................................................... 10
Compatibility ................................................................................................. 11
Conventions .................................................................................................. 11
SE 708 Stand Instructions ...................................................... 12
Extending Legs ............................................................................................. 12
Collapsing Legs ............................................................................................ 13
SE 708 Elements...................................................................... 14
Front View...................................................................................................... 14
Rear View....................................................................................................... 14
Key Actions ................................................................................................... 15
Status Bar ...................................................................................................... 17
SE 708 Screens ............................................................................................. 17
Icons............................................................................................................... 18
Status Icons ........................................................................................................... 18
Network Status.................................................................................................. 18
iCMS Status ...................................................................................................... 19
iCS Status ......................................................................................................... 19
Intercom Icons........................................................................................................ 20
Call Register Icons ................................................................................................. 21
Voice Service/Private Wire Icons ........................................................................... 21
Live Update Icons .................................................................................................. 24
Call State Icons with Privacy.................................................................................. 24
LED Indicators............................................................................................... 25
Menus............................................................................................................. 26
Main Menu ............................................................................................................. 26

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SE 708 iCS Deskstation User Guide
Program Menu ....................................................................................................... 27
Settings .................................................................................................................. 27
General Features ..................................................................... 28
Logging On.................................................................................................... 28
After You have Logged On ... ....................................................................... 28
Logging Off.................................................................................................... 28
Receiving a Call ............................................................................................ 30
Mute Microphone During Call ...................................................................... 30
Adjust the Volume......................................................................................... 30
Home Page .................................................................................................... 31
Setting the Home Page .......................................................................................... 31
Returning to the Home Page.................................................................................. 31
Stepping back through Menus .................................................................... 31
End Call.......................................................................................................... 31
Intercom Call .......................................................................................................... 31
ARD Voice Service................................................................................................. 32
Redial Last Call ............................................................................................. 32
Privacy Mode................................................................................................. 32
Activate Privacy Mode............................................................................................ 32
Accept Call in Privacy Mode .................................................................................. 33
Calling an Intercom that has Privacy Mode turned on ........................................... 33
Call Information/Details................................................................................ 34
Device Information........................................................................................ 34
Setting the Favourite Directory ................................................................... 35
Deleting the Favourite Directory ................................................................. 35
Menu Short Cut Keys.................................................................................... 35
Call Register .................................................................................................. 35
Checking Missed Calls........................................................................................... 36
Directories................................................................................ 37
Directories List.............................................................................................. 37
Scroll through Directory Listing.................................................................. 37
Directory Search ........................................................................................... 37
Displaying a user’s/groups Dial Number.................................................... 38
Displaying a user’s/group’s Dial Number from the Global, Personal or Group Call
Directory................................................................................................................. 38
Displaying a user’s/group’s Dial Number from the Location Directory ................... 38

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SE 708 iCS Deskstation User Guide
Adding Contacts to Personal Directory...................................................... 39
Removing Contacts from Personal Directory ............................................ 39
Telephony................................................................................. 41
Making iCS Telephone Calls ........................................................................ 41
Hanging Up.................................................................................................... 41
Place a Call on Hold...................................................................................... 41
Redial Last Number ...................................................................................... 41
Moving a Call From Handset to Microphone.............................................. 41
Point to Point Calls.................................................................. 42
Making a Point to Point Call......................................................................... 42
Making a Point to Point Call using the Key Pad..................................................... 42
Making a Point to Point Call using Directories ....................................................... 42
Making a Point to Point Call using the Global / Personal Directory .................. 42
Making a Point to Point Call using the Location Directory ................................ 42
Making a point to Point Call using Speed Dials ..................................................... 43
Making a Point to Point Call using the Call Register.............................................. 43
User Busy ...................................................................................................... 43
Muting Microphone During Point to Point Call .......................................... 44
Receiving a Call when Intercom Automatic Call-back is enabled ............ 44
Receiving a Call when Call Forward is enabled......................................... 44
Group Calls .............................................................................. 45
Standard Group Call ..................................................................................... 46
Making a Standard Group Call using the Key Pad................................................. 46
Making a Standard Group Call using the Directories ............................................. 46
Making a Standard Group Call using Speed Dials................................................. 47
Mixing Group Call ......................................................................................... 47
Making a Mixing Group Call using the Key Pad..................................................... 47
Making a Mixing Group Call using the Directories ................................................. 47
Making a Mixing Group Call using Speed Dials ..................................................... 47
Talking on a Mixing Group Call .............................................................................. 48
Answerback to Owner Group Call............................................................... 48
Making an Answerback to Owner Group Call using the Key Pad .......................... 48
Making an Answerback to Owner using the Directories......................................... 48
Making an Answerback to Owner using Speed Dials............................................. 49
Respond to the Initiator of an Answerback to Owner Group Call .......................... 49
Talking on a Group Call................................................................................ 49
End a Group Call........................................................................................... 49

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SE 708 iCS Deskstation User Guide
Rejoining a Group Call ................................................................................. 50
Muting Microphone During Group Call....................................................... 50
Programming Speed Dials...................................................... 51
Adding Speed Dials ...................................................................................... 51
Adding Speed Dials................................................................................................ 51
Moving Speed Dials ...................................................................................... 52
Deleting Speed Dials .................................................................................... 53
Voice Services ......................................................................... 54
Programming Voice Services ...................................................................... 54
Adding Voice Services to Speaker Channels......................................................... 54
Deleting Voice Services from Speaker Channels................................................... 55
ARD Calls....................................................................................................... 56
Making an ARD Call ............................................................................................... 56
Receiving an ARD Call........................................................................................... 56
Listening to Voice Services.......................................................................... 56
Listening to Hoot Voice Services............................................................................ 56
Listening to MRD Voice Services ........................................................................... 57
Talking back to Hoot/MRD Voice Services.................................................. 57
Ring on Busy (MRD) ..................................................................................... 58
Signal an MRD Voice Service....................................................................... 58
Muting all Speaker Channels ....................................................................... 59
Muting Individual Speaker Channels .......................................................... 59
Removing Voice Services from Speaker Channel ..................................... 60
Speakers................................................................................... 61
Speaker Channels......................................................................................... 61
Adding Voice Services to Speaker Channels......................................................... 61
Editing Speaker Channels...................................................................................... 61
Speaker Key Properties ......................................................................................... 62
Moving Speaker Channels ..................................................................................... 63
Deleting Voice Services from Speaker Channels................................................... 64
Speaker Settings........................................................................................... 65
Latch Mode ............................................................................................................ 65
Speaker Source ..................................................................................................... 66
Master Volume ....................................................................................................... 66
Quiet Ofce ............................................................................................................ 67
Global Muting ................................................................................................ 67

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SE 708 iCS Deskstation User Guide
Call Settings............................................................................. 68
Call Settings Properties ............................................................................... 68
Intercom Automatic Call-back ..................................................................... 69
Call Forward .................................................................................................. 69
User Settings ........................................................................... 71
Re-synchronising the SE 708 Deskstation ................................................. 71
Logging On/Off.............................................................................................. 72
User Preferences .......................................................................................... 72
User Preferences Properties.................................................................................. 72
Announcement Tone Volume....................................................................... 73
Engineering Tools ................................................................... 75
Ping Tool........................................................................................................ 75
Trace Route ................................................................................................... 76
Congure Device .......................................................................................... 77
Device IP Address.................................................................................................. 77
Accessing the Device IP Address Settings ....................................................... 77
Device IP Address Settings............................................................................... 77
iCMS Server........................................................................................................... 78
Accessing the iCMS Server Settings ................................................................ 78
iCMS Server Settings........................................................................................ 79
Network Settings .................................................................................................... 79
Accessing the Network Settings........................................................................ 79
Network Settings ............................................................................................... 80
Send Logs...................................................................................................... 80
Sending Logs to a TFTP Server............................................................................. 81
Log Settings .................................................................................................. 82
Factory Defaults............................................................................................ 82
Microphones, Handsets and Headsets.................................. 84
Microphones.................................................................................................. 84
Handset.......................................................................................................... 84
Handset Push to Talk ............................................................................................. 84
Mute Handset......................................................................................................... 84
Headset .......................................................................................................... 85
Technical Specications......................................................... 86
Cable Requirements ..................................................................................... 86

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SE 708 iCS Deskstation User Guide
System Management .................................................................................... 86
Recommended Input Devices...................................................................... 86
Dimensions.................................................................................................... 86
Power Requirements .................................................................................... 86
Environmental Performance ........................................................................ 86
Operational Environment ...................................................................................... 86
Storage Environment ............................................................................................ 87
Safety and Compliance........................................................... 88
Deskstation.................................................................................................... 88
CE Mark.......................................................................................................... 88
Class I Pluggable Equipment Type A .......................................................... 88
Declaration of Conformity............................................................................ 88
FCC Statement .............................................................................................. 88
Warnings........................................................................................................ 88
Ordering Information and Accessories ................................. 89
Deskstation.................................................................................................... 89
Handset.......................................................................................................... 89
Microphones.................................................................................................. 89
Index ......................................................................................... 90

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SE 708 iCS Deskstation User Guide
About this Guide
Using this Guide
This guide is revision 1 and describes how to operate the SE 708 Deskstation.
To check the software release of your system, contact your System
Administrator. Before operating this deskstation, please read these instructions
carefully.
What Features can I use?
This guide covers all features supported by the SE 708 deskstation. However,
your deskstation may not be enabled to use all of the features available. If you
are unsure which features you can use, contact your System Administrator.
Further Help
In all instances, rst seek help from your System Administrator. If necessary,
your System Administrator can email the Speakerbus Global Helpdesk at
customer[email protected].
Getting Help with Speakerbus System
Please nd detailed below information we would like to receive when you are
reporting problems to us. This will enable us to better respond to you.
In All Cases
Please supply a detailed description of problem and all symptoms. Remember
that “System Crash” is not a detailed description rather please include the
following:
●Timeline of events including any remedial action taken. Please also detail
which time zone is being referenced in your timeline.
●Any relevant background information. For instance:
●What was happening when the problem occurred?
●How did the problem manifest itself?
●Does it effect one or all users; what were the symptoms, e.g. Remote
call failure between X and Y?
●Has there been any work on the solution recently locally or remotely
(Hardware/Software upgrades, etc.) ?
●What other location are affected? (Please list sites.)
●How serious is the problem?
●Is the problem resolved?

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SE 708 iCS Deskstation User Guide
When submitting this information please clearly label all les as to which
device they relate to and please read any description that you submit and ask
yourself the question “what information would I need to solve this problem?”
Deskstation Diagnostics
Please supply the following from the Deskstation:
● Speakerbus Log les for the period around the problem (please refer to the
User
●Guides for instructions on how to use the Send Logs feature). Note
perform a send
●logs but do not enable any logging features unless requested by
Speakerbus
●technical support.
● Speakerbus rmware/software levels.
●User Name.
●IP Address of Device and any IP PBX connected.
●The Multicast Name & Address (if related to a SbRTP Voice Service).
●If one way transmission which direction has failed.
●Any other pertinent information.
Related Manuals
This document can be used in association with the following documents:
●SE 708 Quick Start Guide
●SE 708 Installation Guide
●SE 708 Safety Instructions
Software Version
This document is written for SE 708 version 2.320.
Document Version History
Previous Revisions Revision Date
Revision 1 October 2016

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SE 708 iCS Deskstation User Guide
Compatibility
The SE 708 Deskstation is compatible with:
●iCMS software version 3.310 and above
●iCS software version 2.4 and above
Conventions
It is possible to complete functions on the SE 708 Deskstation using both
numbers or the ▲and ▼navigation and OK keys. Take for example the Main
menu.
The Call Register option can be selected by either pressing the number 2key
on the keypad, or by highlighting the Call Register option using the ▲and
▼navigation keys followed by pressing the OK key. For the purpose of this
document, this guide will only describe selecting items using the ▲and ▼
navigation and OK keys.

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SE 708 iCS Deskstation User Guide
SE 708 Stand Instructions
Extending Legs
1
Un-fold legs to desired position. Ensure both legs are adjusted to the same
height.
2
Please follow this step if you require the unit to be positioned behind a
keyboard. Un-click leg lifters behind leg, and un-fold them until they click in
latch. Ensure both leg lifters are adjusted to the same height.

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SE 708 iCS Deskstation User Guide
Collapsing Legs
1
Pull leg outwards until it un-locks.
2
Collapse leg to folded position.

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SE 708 iCS Deskstation User Guide
SE 708 Elements
Front View
Rear View

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SE 708 iCS Deskstation User Guide
Key Actions
This section briey describes the actions performed by keys and controls on
the SE 708 Deskstation.
Key Action
Speaker Keys ●Enables/Disables transmitted audio on voice services
(hoots, MRDs and ARDs).
●Mutes/Un-mutes handset microphone when call is on
handset.
● Selects specic channels when used with hold, privacy,
speaker and clear keys.
●Speed Dial - Dial a contact on speed dial.
Channel Volume
Control
Rotary control used to adjust the channel volume level.
(Back) ●Returns to the previous screen when Intercom screen is
displayed.
●Displays previous menu screen or exits the menu system
when in a menu.
●Backspace during text entry.
Master Volume
Control
Rotary control used to adjust voice services (hoots, MRDs and
ARDs) volume level.
Directories ●Displays the Favourite Directory.
●A long press on a highlighted directory option sets it as the
Favourite Directory.
Privacy Sets and removes privacy on Intercom calls, MRD/ARD calls,
calls on handsets and speaker channels.
(Intercom) ●If Intercom screen is not displayed - Displays the Intercom
screen.
●If Intercom screen is displayed - Returns to the previous
screen.
Hold Places Intercom calls (point to point and group calls) both
hands free and on handsets/headsets and ARD calls on
handsets/headset on hold.
Clear ●On Intercom Calls - Clears both connected point to point
and group calls (unless the group call is locked).
●On ARD and MRD Calls - Clears ARD calls and talking on
an MRD call on a speaker when its key is pressed.
●Long press deletes keys (both speed dials and voice
services).
●Please note that long key presses on the Clear key is
ignored on the Intercom screen when no calls are active.

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SE 708 iCS Deskstation User Guide
Key Action
Speaker ●Toggles the transmitted audio for open/internal microphone
and handset.
●Long press mutes/un-mutes non handset microphone if
microphone is active.
Transfer Reserved for future functionality.
Redial Redials the last connected point to point call or outgoing group
calls.
OK ●Displays the Menu system in most cases.
●Selects options/records within menus.
●Saves changes within settings screens.
● Conrms operation in conrmation screens.
Navigation Pad ● ▲ & ▼Navigation Keys - Displays speed dial pages and
speaker page. In menus highlights next selection and exits
directory text search.
● ◄ & ► Navigation Keys - Increases/Decreases handset
volume when handset is in use. Pressing the ◄ or
►Navigation key and an active ARD/MRD channel mutes
the audio received to the channel. Displays the Main,
Program and Settings menus. Moves cursor in text entry
boxes.
Home ●Displays the home page when pressed.
●A long press on the speed dial page sets the speed dial
page as home.
●A long press on the speaker page sets the speaker page
as home.
0 - 9 Number Keys Dials point to point and group calls. Displays menu options
(pressing 1in the Main menu displays the Directories menu).
* (Star) Key ●Menu shortcut when in the menu system.
●Sends ringing to the far end on MRD calls on handset.
●Used to talk back when participating in group calls. Initiates
answer back for Answerback calls.
# Key Switches between alpha and numeric characters in text entry
boxes.

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SE 708 iCS Deskstation User Guide
Status Bar
The Status Bar contains both staus and notication icons and helps you to
keep on top of all your messages and notications. The icons on the bar are
explained in later sections.
SE 708 Screens
The SE 708 screens comprises of four screens: Speed Dials, Speaker Keys,
Intercom and Menu System.
Speed Dial Page
There are four Speed Dial pages. Each page can accommodate a maximum
of eight speed dials making a total of 32. Each speed dial page is identied by
the icons below.
Speaker Page
The Speaker page can accommodate a maximum of eight Speaker Keys. The
keys can be in numerous states indicated by the icon displayed on the keys.
For more information on Speaker Key icon states, see Voice Service/Private
Wire Icons on page 21.

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SE 708 iCS Deskstation User Guide
Intercom Screen
The Intercom screen contains details of the logged in intercom user and dial
number.
Icons
Status Icons
Status Icons are located in the top left hand side of the screen. The icons from
left to right are: Network Status, iCMS Status and iCS Status. Each icon can
be in a number of states as described below.
Network Status
State State Description Explanation
Network Up Physical connection to the IP network.
And
Successful DHCP IP assignment / manual IP address
assigned (as applicable).
And
Successful DNS server lookup.

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SE 708 iCS Deskstation User Guide
State State Description Explanation
Network present
with a problem
Physical connection to the IP network (link up).
But
Unsuccessful DHCP IP assignment (if applicable).
Or
No manual IP address assigned (if applicable).
Or
Unable to connect to a congured CDR server.
Or
There are pending network changes requiring a
restart.
Network Down No physical connection to the IP network (link down).
iCMS Status
State State Description
Successful conguration
from iCMS
Device is in synchronisation with the iCMS
server.
Ability to communicate
with iCMS but prole
requires synchronisation
Device is out of synchronisation with the iCMS
or a restart is required to apply some settings.
Unable to retrieve
contact with the iCMS
server
Unable to communicate with the iCMS server
And/Or
Network down.
iCMS service not used iCMS service has been disabled on the device.
iCS Status
State State Description Explanation
Registration
complete
Registration and Multicast Control Channel
connection are successful.
Partial registration
failure
Primary registration connection has failed
Or
Device is disconnected from the Multicast Control
Channel.
Registration failure Unable to complete registration
And
Device is disconnected from the Multicast Control
Channel
And/Or
Network down.

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SE 708 iCS Deskstation User Guide
State State Description Explanation
Registration
unknown or Non
iCS hoot enabled
The device is logged out and the registration
and Multicast Control Channel server status is
unknown.
Or The device is congured on a non iCS platform.
Intercom Icons
The table below details all possible Intercom icons.
State State Description Explanation
Point To Point
Privacy
Displayed when privacy mode is turned on.
Privacy Missed
Calls
Missed call registered.
●Privacy on and call not answered
●Point to point call established and incoming call
unable to be connected.
Call Forward Displayed when call forward is enabled.
Intercom Automatic
Call-back
Displayed when feature is enabled and call is
received whilst engaged on another call.
Info Logging is active.
Speed Dial Page Speed dial page numbers are indicated by quarters.
One of the four icons below display one of the four
speed dial pages. None of them displayed indicates
the speed dial pages are not displayed.
Point To Point/
Group Call
Point to Point/Group call in progress on speaker
key.
Point To Point/
Group Call
Point to Point/Group call in progress on speaker
key with microphone muted.
Point To Point/
Group Call
Point to Point/Group call in progress on handset/
headset.
Point To Point/
Group Call
Point to Point/Group call in progress on handset/
headset with microphone muted.
Point To Point/
Group Call
Incoming Point to Point call with privacy enabled.
Dynamic icon progression displaying the three
icons below one after each other.
Point To Point/
Group Call
Point to Point/Group call on hold. The icon ashes
at approximately 1Hz. It is only displayed if there is
no other active intercom call.