Spectra Logic T-Series Spectra T50 User manual

Spectra T50 Library
User Guide
PN 90970000 Revision C

Notices
2
Spectra Logic Contact Information
Notices
Unless specifically negotiated and except as expressly stated herein, Spectra Logic Corporation makes
available its products and associated documentation on an “AS IS” BASIS, WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BOTH OF WHICH
ARE EXPRESSLY DISCLAIMED. In no event shall Spectra Logic be liable for any loss of profits, loss of
business, loss of use or data, interruption of business, or for indirect, special, incidental or consequential
damages of any kind, even if Spectra Logic has been advised of the possibility of such damages arising
from any defect or error.
Information furnished in this manual is believed to be accurate and reliable. However, no responsibility
is assumed by Spectra Logic for its use. Due to continuing research and development, Spectra Logic may
revise this publication from time to time without notice, and reserves the right to change any product
specification at any time without notice.
If you do not agree to the above, do not use the Spectra library; instead, promptly contact Spectra Logic
for instructions on how to return the library for a refund.
Copyright © 2007 Spectra Logic Corporation. All rights reserved worldwide.
United States Headquarters European Office
Mailing
Address
Spectra Logic Corporation
1700 N 55th Street
Boulder CO 80301
USA
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Address
Spectra Logic Europe
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Park
Warpsgrove Lane
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UK-OX44 7RW
Phone
Fax
[phone] or [phone]
[phone]
Phone
Fax
[phone]
[phone]
Web Site http://www.SpectraLogic.com

Notices
3
License
You have acquired a Spectra library that includes software owned or licensed by Spectra Logic from one
or more software licensors (“Software Suppliers”). Such software products, as well as associated media,
printed materials and “online” or electronic documentation (“SOFTWARE”) are protected by copyright
laws and international copyright treaties, as well as other intellectual property laws and treaties.
If you do not agree to this end user license agreement (EULA) or to the terms and conditions under
Notices above, do not use the Spectra library; instead, promptly contact Spectra Logic for instructions on
return of the Spectra library for a refund. Any use of the Software, including but not limited to use on
the Spectra library, will constitute your agreement to this EULA (or ratification of any previous consent).
GRANT OF LICENSE. The Software is licensed on a non-exclusive basis, not sold. This EULA grants you the
following rights to the Software:
• You may use the Software only on the Spectra library.
•N
OT FAULT TOLERANT. The Software is not fault tolerant. Spectra Logic has independently determined
how to use the Software in the Spectra library, and suppliers have relied upon Spectra Logic to
conduct sufficient testing to determine that the Software is suitable for such use.
•N
OWARRANTIES FOR THE SOFTWARE. The Software is provided “AS IS” and with all faults. The entire
risk as to satisfactory quality, performance, accuracy, and effort (including lack of negligence) is with
you. Also, there is no warranty against interference with your enjoyment of the Software or against
infringement. If you have received any warranties regarding the SOFTWARE, those warranties do not
originate from, and are not binding on Software suppliers.
•N
OTE ON JAVA SUPPORT. The Software may contain support for programs written in Java. Java
technology is not fault tolerant and is not designed, manufactured, or intended for use of resale as
online control equipment in hazardous environments requiring fail-safe performance, such as in the
operation of nuclear facilities, aircraft navigation or communications systems, air traffic control, direct
life support machines, or weapons systems, in which the failure of Java technology could lead directly
to death, personal injury, or severe physical or environmental damage.
•N
OLIABILITY FOR CERTAIN DAMAGES. Except as prohibited by law, Software suppliers shall have no
liability for any indirect, special, consequential or incidental damages arising from or in connection
with the use or performance of the Software. This limitation shall apply even if any remedy fails of its
essential purpose. In no event shall Software suppliers, individually, be liable for any amount in
excess of U.S. two hundred fifty dollars (U.S. $250.00).
•L
IMITATIONS ON REVERSE ENGINEERING, DECOMPILATION, AND DISASSEMBLY. You may not reverse engineer,
decompile, or disassemble the Software, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.
•S
OFTWARE TRANSFER ALLOWED WITH RESTRICTIONS. You may permanently transfer rights under this EULA
only as part of a permanent sale or transfer of the Spectra library, and only if the recipient agrees to
this EULA. If the Software is an upgrade, any transfer must also include all prior versions of the
Software.
•E
XPORT RESTRICTIONS. Export of the Software from the United States is regulated by the Export
Administration Regulations (EAR, 15 CFR 730-744) of the U.S. Commerce Department, Bureau of
Export Administration. You agree to comply with the EAR in the export or re-export of the Software:
(i) to any country to which the U.S. has embargoed or restricted the export of goods or services, or to
any national or any such country, wherever located, who intends to transit or transport the Software
back to such country; (ii) to any person or entity who you know or have reason to know will utilize
the Software or portion thereof in the design, development or production of nuclear, chemical, or
biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government. You warrant and represent that
neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export
privileges. For additional information see http://www.microsoft.com/exporting/.

Notices
4
Warnings and Cautions
AC Power
Warning: Risk of electrical shock. Use caution when removing the
library’s cover. Spectra Logic recommends turning off the power
to the library before removing the cover.
Battery
Warning: There is a risk of explosion if the LCM battery is replaced by an
incorrect type. Be sure to use the correct battery type and
dispose of used batteries according to the instructions.
Library Placement
Caution: Do not place the library anywhere where you must place any
equipment (e.g., a monitor or a laptop computer) directly on
top of the library. The library cover is not designed to hold
weight.
Media
Caution: Use only the data cartridges approved for use in the particular
drives installed in your library. Improper data cartridges will
result in damage to the drives, library, and cartridges.
Shipping
Caution: Remove all TeraPack magazines before shipping the library. Use
the specialized TeraPack magazine packaging to ship TeraPack
magazines separately.

Contents
1
Contents
Chapter 1. Introduction 7
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Library Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2. Getting Started 16
Library Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Interpreting the Library Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 3. Library Security 21
Locking the LC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
User Types and Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Editing an Existing User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Deleting an Existing User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 4. Enabling Options 25
Enabling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Chapter 5. Configuring Library Settings 27
Library Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mail Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 6. Library Partitioning 37
Creating a New Library Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Editing an Existing Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Deleting a Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 7. Loading and Unloading Media 47
Initially Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Exchanging Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Accessing Individual Tapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 8. AutoSupport 57
About AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using AutoSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Chapter 9. Best Practices 73
Using the Library Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Getting Library Information Quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Keeping Firmware Levels Up-To-Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Handling and Storing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Chapter 10. Maintaining the Library and Drives 82
Cleaning the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 11. Library Firmware 90
Firmware Package Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Checking Current Firmware Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Updating Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing Firmware Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Firmware Package Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 12. Tape Drive Firmware 100
Drive Firmware Package Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Internet or USB Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Using the Upgrade Drive Firmware Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

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Chapter 13. Troubleshooting 110
Checking Firmware Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Checking Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Removing a Blockage or Obstruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Capturing Traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Restoring the Library’s Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Appendix A. Media, Accessories, Options, and Upgrades 118
Media and Media Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Upgrades and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Contacting Spectra Logic Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Appendix B. Service and Support 127
SpectraGuard Worldwide Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
If You Have a Problem With Your Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
RMA Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Repair Policy: Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Appendix C. Regulatory and Safety Standards 134
Safety Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

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Appendix D. Specifications 138
Physical Specifications for the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Library Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Library Data Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Library Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Tape Drive Attachment Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Tape Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Glossary of Terms 146
Index 152

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