Splicecom PCS 505 User manual

PCS 505 Quick Reference Guide Version 3.2
PCS 505
Quick Reference Guide
Version 3.2

PCS 505 Quick Reference Guide Version 3.2
Making an Internal Call
Lift your handset.
Dial the extension via the telephone keypad
(If the extension you are ringing is busy or not answered
within 20 seconds (default) you will be passed to voicemail,
if enabled.)
Making an External Call
Lift your handset.
Dial the external number required via the telephone keypad.
(Your System Administrator will inform you if a prefix
is required.)
Answering a Call
Lift the handset
(If your phone is busy or not answered within 20 seconds
(default) the caller will be passed to voicemail, if enabled)
Ending a Call
Replace your handset.
Using Mute
Whilst on a call select the Mute key
The microphone is now muted so the other person on the
call cannot hear you. A red led indicates that Mute is on.
Selecting the Mute key a 2nd time restores normal
conversation.
(Mute works in handset, handsfree and headset modes.)
Placing a Call on Hold
Whilst on a call, select the Hold/Recall key
To retrieve the call select the Hold/Recall key again
PCS 505
Using Mute
Placing a Call on Hold
Making an Internal Call
Making an External Call
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PCS 505 Quick Reference Guide Version 3.2
Transfering a Call
Announced Transfer
Place the call on hold as before
Dial the internal or external number
Wait for the call to be answered
To transfer the original call replace your handset
OR
To return to the original call, wait for the destination to hang
up and you will be automatically connected to the original
call, or select the Hold/Recall key.
Blind Transfer (un-announced transfer)
Place the call on hold as before
Dial the internal or external number
Transfer the original call by replacing your handset.
Transferring a Call Directly to a Colleague’s Voicemail
Place the call on hold as before
Dial “#” followed by the internal number
Replace your handset.
Parking a Call
This facility allows a call to be held on the system and
picked up by any extension.
Place the call on hold as before
Press “##” on the telephone keypad
The Call Park slot (1 through 4) where the call is held
will be announced to you.
Picking up a Parked Call
Lift your handset.
Press the appropriate Park Collect slot number (1 through 4)
where the call is Parked on the telephone keypad.
Redialling a Number
Lift your handset.
Select the Redial key.
OR
PCS 505
Transfering a Call
Parking a Call
Redialling a Number
4
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PCS 505 Quick Reference Guide Version 3.2
Voicemail
Leaving a Message for a Colleague
If the extension you are ringing is busy or not answered you
will be transferred to voicemail (if enabled) and played your
colleague’s greeting
Leave a message
Replace your handset
Accessing Your Own Messages
Lift your handset.
Dial *50 on the telephone keypad.
Listen to and manage your voicemail messages via the
announced menu commands and the orange navigation
keys on the telephone keypad.
Replace your handset when finished.
Deleting a Message
Whilst listening to the message to be deleted, press “3”.
Saving a Message
Whilst listening to the message to be saved, press “7”.
Messages are stored until listened to, and then they are
deleted after 7 days unless saved.
Changing your Voicemail Greeting
Lift your handset.
Dial “*59” on the telephone keypad.
Your current greeting will be played to you
When requested record your new greeting
Replace your handset to save your new greeting
OR
Press “#” when you have finished recording the greeting.
Wait for the new recording to be played back to you
Press “7” to save the new greeting, or replace your handset
OR
If you wish to re-record the greeting, press “2” and repeat
previous instructions
PCS 505
Accessing your Own Messages
Deleting a Message
Saving a Message
Changing your Voicemail Greeting
5
*50
*59
3
7
7
2
OR
OR

PCS 505 Quick Reference Guide Version 3.2
Voicemail (cont.)
OR
If you wish to delete the new greeting and return to your
original messages press “3”.
OR
If you wish to discard the new greeting and exit to the
Configuration Options menu press “0”.
Forwarding Your Calls
Setting Your Forwarding Number
Lift your handset.
Using the telephone keypad dial “*56*”.
Enter the internal or external number where you wish
to receive your telephone calls
Press the “#” key.
Replace your handset.
Forwarding Your Calls
Lift your handset.
Dial “*57”
Replace your handset.
Turning Forwarding Off
Lift your handset.
Dial “*58”
Replace your handset
OR
OR
PCS 505
6
3
0
*56*
*57
*58
Setting Your Forwarding Number
Forwarding Your Calls
Turning Forwarding Off

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Hertfordshire WD3 5EX
Tel: [phone] Fax: [phone]
Email: [email protected] Website: www.splicecom.com