Splicecom Yealink VP59 User manual

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Power and Message waiting indicator.
2
Touch Screen Shows Call Information, missed calls, Voicemail, Time and Date and DND
and other information, there are three idle screens that can be used.
3
Message Used to collect your messages.
4
Headset Switches between Handset and Headset use.
5
Mute Mutes the microphone so the other party cannot hear you.
6
Video Controls the transmission of video images during calls (Local calls only)
7
Transfer Used to transfer calls to another Extn.
8
Volume Key Adjusts handset, headset, speaker and ringer volume.
9
Speakerphone Toggles hands free operation.
10
Redial Key Redials a previously called number.
11
Hold Used to place a call on hold.
12
Keypad Provides digits, letters and special characters.
13
Speaker Used for hands-free operation
14
Hook Switch Used for initiating and disconnecting calls.
15
Camera cover used to disable the camera for privacy.
16
Camera Status Used to show the status of the camera, Green = Active and working
17
Video Camera 2 MP Used for video calling on a local Lan or over a VPN
Yealink VP59
Quick Reference Guide
October 2019
The Hall Farm Business Centre, Berry Lane, Chorleywood, Hertfordshire WD3 5EX Tel: [phone]
Fax: [phone] Email: [e-mail] Website: www.splicecom.com

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Changing your Greeting
Making an Internal Call
Making an Internal Call
Dial the extension number via the alpha-numeric keypad
Press Send on the screen, lift your handset or press the
Speaker Key to make the call.
The Call Status screen will display whom you are ringing and
your details
OR
Lift your handset, press the Speaker button or press the handset
icon on the touch screen.
Dial the extension via the alpha-numeric keypad or via the touch
screen keypad.
OR
Press the Directory Key on the touch screen.
Select LDAP and then use the on-screen keyboard to enter
the person’s name you wish to call. A list of contacts will be
shown as you type, to refine the search, press the screen
outside of the keyboard and scroll up and down the list by
swiping up or down the list of displayed contacts.
To call that person press the appropriate person on the list
using the touch screen
OR
Once you have found the person you are looking for you can
get further contact details by pressing the information icon
on the screen, you can then call them by pressing the Send
icon.
(Note: If the extension you are ringing is busy or not
answered within 20 seconds (default) you will be passed to
voicemail, if enabled.)
Voicemail (cont)
Changing your permanent Greeting
To change your permanent greeting select option 6
followed by option 3
You will then be prompted to record your new Daily
Greeting. Press hash (#) when finished.
Your new permanent greeting will be played back to you, if
you are happy with your greeting, replace your handset,
press the Speaker button or End Call button on the touch
screen.
For further details on the other voicemail features please
Refer to your maintainer.
Changing your permanent Greeting

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Making an External Call
Dial the external number via the alpha-numeric keypad.
(Your System Administrator will inform you if a prefix is
required.)
Press Send on the screen, lift your handset or press the
Speaker Key to make the call.
The Call Status screen will display whom you are ringing
and your details.
OR
Lift your handset, press the Speaker button or press the
handset icon on the touch screen.
Dial the extension via the alpha-numeric keypad or via the
touch screen keypad.
(Your System Administrator will inform you if a prefix is
required.)
OR
Press the Directory Key
Select LDAP and then use the on screen keyboard to enter
the person’s name you wish to call. A list of contacts will be
shown as you type, to refine the search, press the screen
outside of the keyboard and scroll up and down the list by
swiping up or down the list of displayed contacts.
To call that person press the appropriate person on the
list using the touch screen
OR
Pressing the History button shows you called that have
been.
Made, Received and Missed
Find the call required by swiping up and down the list
then press the appropriate entry to make the call.
Making an External Call
Voicemail (cont)
Whilst the message is playing you can use the keypad to
the following:
Press 1 to play help
Press 2 to skip forward 2 seconds
Press 3 to delete the message
Press 4 to play the previous message
Press 5 to forward the message *
Press 6 to play the next message
Press 7 to save the message
Press 8 to skip backwards 2 seconds
Press 9 to play the callers number
Press * for configuration options
Press 0 to return the call*
*Voicemail forwarding must be enabled for this to work,
please see your reseller for details.
Changing your Daily and Permanent Voicemail Greetings
If you have voicemail enabled, you can record two
voicemail greetings. The first is a daily greeting that you
would normally update on a daily basis, typically giving the
date and your whereabouts/availability. The second is a
permanent greeting that can be used on any day. If you
choose to record a permanent greeting your daily greeting
will be deleted at midnight and the permanent greeting will
then be used until you record a new daily greeting.
Press the Messages button.
Whilst listening to the first prompt press the * key you will
hear a list of options.
Changing your daily Greeting
To change your daily greeting select option 2
You will then be prompted to record your new Daily
Greeting. Press hash (#) when finished.
Your new Daily Greeting will be played back to you, if you
are happy with your greeting, replace your handset, press
the Speaker button or End Call button on the touch screen.
Changing your daily Greeting

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Leaving a Message for a Colleague
Accessing Your Own Messages
Answering a Call
The main screen will show the details of the caller, Lift the
handset, press the Speaker key or use the touch screen and
press the answer icon.
OR
If you do not wish to answer the call press the reject button on
the touch screen and the call will be passed to your Forward
on Busy number (if set), or to voicemail (if enabled), or
cancelled. (If your phone is busy or not answered within 20
seconds (default) the caller will be passed to voicemail, if
enabled.)
Ending a Call
Replace your handset (if you are using the handset), or press
the Speaker button (if you are using hands free) or use the
touch screen and press the End Call Icon
Placing a Call on Hold
Press the Hold Key on the touch screen or press the Call Hold
Key
To retrieve the call press the resume button
Transferring a Call
Announced Transfer
Place the call on hold using the Transfer Key or press the
transfer icon on the touch screen,
Dial the internal or external number and wait for the call to
be answered and then announce the intended transfer.
To transfer the original call, replace your handset (if you
are using the handset) or press the Speaker button (if you
are using hands free) or press the Transfer button or on screen
transfer icon.
OR
To return to the original call, press the back icon on the screen
and then the Resume Key, or wait for the destination to hang
up and then press the Resume icon on the touch screen.
Answering a Call
Ending a Call
Placing a Call on Hold
Announced Transfer
Voicemail
Leaving a Message for a Colleague
If the extension you are ringing is busy or is not answered
you will be transferred to voicemail (if enabled) and
played your colleague’s greeting.
Leave your message.
Replace your handset (if you are using the handset), or
press the Speaker button (if you are using hands free) or
press the End Call icon on the touch screen.
Accessing Your Own Messages
The message waiting indicator on the T58V will flash to
let you know that you have a new voicemail, you will also
see a cassette icon appear on the main screen together
with a pop-up window.
Press the Messages Key to listen to your messages.
Your messages will be shown as well as any department
message’s that you have been assigned to monitor.
Press the section on the screen that corresponds to the
Voice Mail you wish to listen to; you will be shown any:
Un-read or Read Messages
To listen to a voicemail press message line, you will then be
sent to voicemail.

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Redialing a Number
To redial a number, press the redial key, you will get a list of
made calls displayed on the main screen.
You can swipe the list up and down to select the number you
wish to re-dial.
Once you have located the caller you wish to call back press the
entry on the touch screen and the call the call will be placed.
To Call a Previous Caller Back
Press the History button on the touch screen.
You can swipe the list up and down to select the number you
wish to re-dial.
Once you have located the caller you wish to call back press the
entry on the touch screen and the call the call will be placed.
To Delete a Call Entry
Press the History button on the touch screen.
You can swipe the list up and down to find the call you wish to
delete.
Press the Information Icon of the record you wish to remove and
then press the Trash Can Icon on the touch screen.
You will be prompted to Delete the record or Cancel, Press OK to
delete the record or Cancel to return to the list.
Redialing a Number
To Call a Previous Caller
Back
To Delete a Call Entry
Video Calls
If you have a T58V Phone with a CAM50 Device fitted and
your phone is connected in a local LAN infrastructure or you
have your phone connected remotely via a Virtual Private
Network (VPN) then you can Make and Accept Video calls
from other enabled T series devices.
Your T58V phone will automatically show video calls if the
infrastructure is correct, otherwise the call will be-have as a
normal audio call.
You will see two video streams, one of the calling party
(The larger one) and a smaller picture of yourself.
You can enlarge the picture by pressing the Full Screen
Icon on the touch screen,
To end the call Replace the handset press if Speaker
Button (If on hands free) or press the End Call Icon on the
touch screen.
If you wish to stop the video feed whilst in a call swipe
down from the top of the screen and press the Stop Video
Icon.
Video Calls

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Conferencing a Call
To conference a person into an existing call press the
Conference icon on the touch screen
Enter the ext or external number you wish to
conference and then press the Conference Icon on the
touch screen.
To complete the conference press the Conference Icon
on the touch screen.
Conferencing a call
Transferring a Call (cont)
Blind Transfer (un-announced transfer)
Place the call on hold using the Tran Key or by pressing the
Transfer Icon on the touch screen.
Dial the internal or external number
To complete the transfer, replace your handset (if you are
using the handset) or press the Speaker button (if you are
using hands free) or press the Transfer key and replace the
handset
Transferring a Call Directly to a Colleague’s voicemail
Place the call on hold using the Transfer Key
Dial the internal number prefixed with a # i.e. #200 if you wanted
to transfer the call to ext 200’s voicemail.
Press the Transfer key again to complete the transfer
Parking and Picking up a Call
This facility allows a call to be held on the system and picked
up by any extension.
Once on a call press one of 4 Park keys on the touch screen
to park the call
The caller’s details will be displayed against the relevant Park
Slot and the led indicator will flash red showing that there is a
parked call waiting to be picked up.
Identify the person you wish to pickup and press the button
next the relevant park slot on the touch screen to pick up the
call.
Blind Transfer
Transfer to colleague’s voicemail
Parking and Picking a Call