Star Micronics TSP700 Series Installation instructions

Product Specifications
TSP700 Series
Rev. No. 2.10
Star Micronics Co., Ltd.
Special Products Operating Division

Table of Contents
1GENERAL DESCRIPTION ...................................................................... 1-1
2BASIC SPECIFICATIONS ...................................................................... 2-1
2.1 Print Specifications ......................................................................... 2-1
2.2 Character Specifications and Bar Code Specifications ......................... 2-2
2.3 Paper Specifications (Thermal Paper) ................................................ 2-3
2.4 Black Mark Specifications................................................................. 2-5
2.5 Auto-Cutter Specifications................................................................ 2-6
2.6 Functions ....................................................................................... 2-7
2.7 Reliability Specifications .................................................................. 2-8
3EXTERNAL SPECIFICATIONS................................................................ 3-1
3.1 External Specifications .................................................................... 3-1
3.2 Operating Unit Specifications............................................................ 3-1
3.3 Interface ........................................................................................ 3-1
3.4 DIP Switches .................................................................................. 3-1
4AMBIENT SPECIFICATIONS .................................................................. 4-1
4.1 Temperature and Humidity................................................................ 4-1
4.2 Static Electricity Tolerance (ESD) ..................................................... 4-2
4.3 AC Line Noise Tolerance.................................................................. 4-2
4.4 Vibration/Falling Shocks................................................................... 4-2
4.5 Noise............................................................................................. 4-3
4.6 Dust .............................................................................................. 4-3
5SAFETY .............................................................................................. 5-1
5.1 Ratings .......................................................................................... 5-1
6EXTERNAL DRAWINGS......................................................................... 6-1
7HOW TO SET ROLL PAPER ................................................................... 7-2
8MAINTENANCE .................................................................................... 8-1
9OTHER PRECAUTIONS ......................................................................... 9-1
10 BASIC PCB SPECIFICATIONS ........................................................... 10-1
11 POWER SPECIFICATIONS ................................................................ 11-1
11.1 Power Specifications................................................................... 11-1
11.2 Power Connector ........................................................................ 11-1
11.3 Note.......................................................................................... 11-1
12 INTERFACE .................................................................................... 12-1
12.1 General Description .................................................................... 12-1
12.2 Parallel Interface (Amphenol; 36 Pins) .......................................... 12-1
12.3 Serial RS-232C Interface (D-SUB25 Pin/D-SUB 9 Pin) ..................... 12-3
12.4 USB Interface (B Type)................................................................ 12-8
12.5 Network Interface (RJ-45) ............................................................ 12-8

13 OPERATION PANEL AND FUNCTIONS ............................................... 13-1
13.1 Operation Panel ......................................................................... 13-1
13.2 LED Display ............................................................................... 13-1
13.3 FEED Switch Operations When Turning On the Power ..................... 13-2
13.4 Sensor Adjustment Mode ............................................................. 13-3
13.5 LOGO Capacity .......................................................................... 13-5
14 DIP SWITCHES ............................................................................... 14-1
14.1 General Description .................................................................... 14-1
14.2 Main Board DIP Switch #1............................................................ 14-1
14.3 Main Board DIP Switch #2............................................................ 14-4
14.4 Serial RS-232C Interface DIP Switch #1 ........................................ 14-5
15 MEMORY SWITCHES ....................................................................... 15-1
15.1 General Description .................................................................... 15-1
15.2 Setting Commands and Related Commands.................................... 15-1
15.3 Functions................................................................................... 15-2
16 COMMAND DETAILS ........................................................................ 16-1
16.1 ESC/POS Mode Command Details................................................. 16-1
16.2 STAR Line Mode Command Details ............................................... 16-2
17 OPTIONAL PARTS ........................................................................... 17-1

1-1
1 GENERAL DESCRIPTION
The TSP700 seriesprintersare directline thermal printers with aclam-shell mechanism.
How to Display the Model Name
TSP7 4 3 D - 24
Others
None: Horizontal Layout Type
With Near-end Sensor
Power Specifications
24: 24 V DC
Interfaces
D: RS-232C
C: Parallel
U: USB
E: Network
Mechanism Type
3: Paper Width: 80 mm (Standard)
Printer Type
4: Has Cutter (Handles Both Full and Partial Cuts)
TSP700 Series Thermal Printer

2-1
2 BASIC SPECIFICATIONS
2.1 Print Specifications
(1) Printing Method: Direct Line Thermal Printing Method
(2) Dot Configuration: 640 Dots/Line
(3) Dot Density: 8 dots/mm (203 dpi)
(4) Printing Region: Maximum 80mm
(5) Printing Format: Maximum 53 columns (12 x 24 fonts)
Maximum 26 columns (24 x 24 Chinese character fonts)
(Only on Chinese character models)
(6) Character Spacing: Programmable
(7) Printing Speed: Max. 1440 dots per line/second (180 mm/second)
However, when using 2-color printing:
Max. 600 dots per line/second (75mm/second)
(8) Paper Feed: Friction Feed Method
Paper Feed Pitch 0.125mm [Motor 2 Steps (1-2 Phase Excitation)
(9) Line Width: With Standard Mode: 4 mm or 3 mm
With ESC/POS Mode: 4.23 mm (1/6 inch) Can be set by command.
(10) Print Head: Line Thermal Print Head
(11) Emulation: Standard Mode
ESC/POS Mode (TM-T88II)

2-2
2.2 Character Specifications and Bar Code Specifications
1) Character Type
English Language Characters 95 Characters
Expanded Graphics 128 Characters
International Characters 32 Characters
JIS First Standard Chinese Characters (Only on Chinese Language Model Printers)
JIS Second Standard Chinese Characters (Only on Chinese Language Model Printers)
2) Character Configuration
English Language Characters: Standard Mode: 12 x 24 dots
ESC/POS Mode: 12 x 24 dots
IBM Graphics Standard Mode: 12 x 32 dots
ESC/POS Mode: 12 x 24 dots
One-byte Chinese Characters (only on Chinese character specification printers)
12 x 24 dots
Two-byte Chinese Characters (only on Chinese character specification printers)
24 x 24 dots
3) Character Dimensions
12 x 24 dots fonts 1.5mm x 3.00 mm (W x H)
12 x 32 dots fonts 1.5mm x 4.00mm (W x H)
One-byte Chinese Characters (only on Chinese character specification printers)
1.5mm x 3.00 mm (W x H)
Two-byte Chinese Characters (only on Chinese character specification printers)
3.00 mm x 3.00 mm (W x H)
4) Character Code Table
Standard Mode: 40 Code Pages
ESC/POS Mode: 7 Code Pages (40 code pages selectable by command)
5) Bar Codes
UPC-A
UPC-E
JAN/EAN-8
JAN/EAN-13
ITF
CODE39
CODE93
CODE128
CODABAR(NW-7)

2.3 Paper Specifications (Thermal Paper)
(1) Paper Width: 79.5 ±0.5 mm/82.5 ±0.5 mm/57.5 ±0.5 mm
<Note> Do not change paper types while in use.
(2) External Dimensions
Take-up Reel Diameter: Maximum Roll Diameter: Ø 100 mm
Width (Roll-up Dimensions): 80 +0.5, -1 mm / 83 +0.5, -1 mm / 58 +0.5, -1 mm
(3) Paper Thickness: 65 µm to 150 µm (When paper width is 57.5 ±0.5 mm: 65 µm to 85 µm)
(4) Recommended Thermal Paper and Setting Print Density
Print density settings must be changed according to the type and thickness of the paper.
Density settings can be changed using the print density setting command <ESC> <RS> ‘d' n.
Manufacturer Product Name Quality Characteristics and
Use
Paper
Thickness
Value
(µm) N
P220AG Normal Type 65 3 (Default)
HP220A Long-storage Type 65 1
HP220AB-1 Long-storage Type 75 1
P220AB Normal Type (For Cards
and Tickets)
85 0
P220AC-1 Normal Type (For Cards
and Tickets)
95 3 (Default)
P220AC Normal Type (For Cards
and Tickets)
105 3 (Default)
P220AD Normal Type (For Cards
and Tickets)
130 3 (Default)
P220AE-1 Normal Type (For Cards
and Tickets)
150 3 (Default)
Mitsubishi
Paper
PB670/PB770 2 Color Type (Red/Black,
Blue/Black)
75 3 (Default)
PD150R Normal Type 75 3 (Default)
PD160R Long-storage Type 65/75 1
Oji Paper
Company
PD750R/PD700R 2 Color Type (Red/Black,
Blue/Black)
75 3 (Default)
Nippon
Paper
Industries
TF50KS-E2C Normal Type 65 3 (Default)
KSP P320RB/P320BB 2 Color Type (Red/Black,
Blue/Black)
65 3 (Default)
Ricoh LHB130 Long-storage Type ―*3 (Default)
<Note> * Use black printing in the two-color print mode command to print to LHB130.
(5) Shaft Core Inner Diameter (mm)/Outer Diameter (mm)
65 µm ≤Paper Thickness ≤75 µm: Inner Diameter: Ø 12 ±1/Outer Diameter: Ø 18 ±1
Inner Diameter: Ø 25.4 (1 Inch)/Outer Diameter: Ø 32 ±1
75 µm < Inner Diameter ≤150 µm: Inner Diameter: Ø 25.4 (1 Inch)/Outer Diameter: Ø 32 ±1
2-3

2-4
(6) Effective Print Width
Paper Width (mm) Left and Right Margins
(mm)
Effective Print Width
(mm)
Printing Column Count
(12 x 24 fonts)
79.5 ±0.5 4 72 48
82.5 ±0.5 Left -2 to 1, Right 1.5 to 3 80 53
57.5 ±0.5 Left 3, Right 2.5/Left 4
Right 3.3 52.5/50.8 35/33
(7) Need for a Tension Bar According to Thickness of Paper Used
A tension bar is not necessary, depending on the thickness of the paper you use.
• For 65 µm ≤Paper Thickness < 100 µm: Tension bar required
• For 100 µm ≤Paper Thickness ≤150 µm: Tension bar not required; should be removed.
(8) Position of the Head Lever According to Thickness of Paper Used
Change the position of the head lever according to the thickness of the paper you use.
• For 65 µm ≤Paper Thickness ≤105 µm: Normal Position
• For 105 µm < Paper Thickness ≤150 µm: Position According to Paper Thickness
(9) Pre-printing Range on the Backside of Paper
To perform a pre-print to the back side of the paper, the following specifications must be met.
Print Direction
(10) Others
• Coloring Side: Roll outer side
• Trailing Edge Treatment: Do not glue to fasten to roll paper and shaft core.
The trailing edge should not be folded.
Paper Backside
Pre-print Prohibited Here
Min. 15 mm
Backside is
Print Surface

2-5
2.4 Black Mark Specifications
Print Direction
<Notes>
1) The cutting position shown in the figure above is a default setting for the print starting position offset
value of memory switch 2 in section 15.3.3.
2) The PCS value of black marks should be min. under 0.90.
3) Printing top of form position precision attained through the detection of the black mark is ±2 mm with
regard to the standard printing position. For printing lengths, it is 2% in the initial status with regard to
the set value, because of the difference in precision caused by the ambient temperature and platen
diameter formation. Considering life, a difference of up to 5% of the set values is considered. The print
layout should be carefully considered also for the paper used in a pre-print.
4) When using a black mark, set the print range to the usable range shown in the drawing above.
Set the top margin to an approximate distance of 13 mm from the printing position to the cutting position
(the auto-cutter), and when cutting the paper after printing, apply a paper feed of at least 1 mm (8-dot
line) to give the margin at least a total of 14 mm.
Always provide the margin shown above so that the black mark pitch is not exceeded in the set values
for print range in the print feeding direction. If a margin cannot be provided, it is possible that pages will
be skipped.
Example Printing Range Setting
• When Black Mark Pitch (Dimension A) is 100 mm:
Top Margin: 14 mm/Bottom Margin: 3 mm + (100 mm x 0.03) = 6 mm
The print range of the paper feed direction should be max. 80 mm.
Min. 15 mm
5 ±1 mm
Dimension A = 30 to 300 mm
1 +1
,
-0.8 mm
Cutting Position
Top Margin: Min. 14 mm Bottom Margin
Min. 3 mm + Dim. A x 3%
Print Region
Backside is
Print Surface
Backside of Paper
2.5 mm

2-6
2.5 Auto-Cutter Specifications
(1) Cutting Method: Guillotine Type
(2) Cutting Modes: Full cut, partial cut (leaves one uncut portion in the center)
(3) Cutting Duty: 1 Cut/within 3 seconds
(4) Paper Thickness: 65 µm to 150 µm
(5) Cutting Position: Auto-Cutter: Distance from printing position to cutting position:
Approximately 13 mm
(6) Minimum Cutting Length: For 65 µm ≤Paper Thickness ≤75 µm: 24 mm
For 75 µm < Paper Thickness ≤150 µm: 32 mm
(7) Error Detection: Home position detected by mechanical sensor.
<Note>
1) When printing after cutting the paper, it is recommended that you feed paper at least 1 mm (8-dot
line).
2) If the cutter is not at its home position after an error occurs, either turn on the power again after
removing the cause of the error, or turn off the power, insert a screwdriver into the manual operation
hole on the right side, when looking from the front, of the printer cover which is the storage position
of the movable cutter blade. Rotate the worm-gear mounted on the motor shaft to return the cutter
blade to its home position.
3) For full cut specifications with the auto-cutter it is recommended that the printer be placed in a
vertical layout or a wall-hanging format.
There is the possibility that paper cut, using a full cut when the printer is setup for a horizontal
layout, can fall into the discharge path thereby causing paper jams if many sheets fall. Therefore, it
is not recommended for use.

2-7
2.6 Functions
2.6.1 2.6.1 Sensors
(1) Head Temperature Detection: Detects the temperature of the thermal head with a thermistor.
(2) Paper Out Detection: An embedded photosensor in the paper insertion unit paper
guide of the thermal mechanism detects the trailing edge of the
paper.
(3) Cover Open Detection: Detects that the cover (between Head and Platen) is closed.
(4) Near-end Sensor : A reflective type photosensor detects the remaining amount of
paper on the roll.
The following shows the detecting diameter and the amount of paper remaining on the roll for each
condition. The values in the table are approximated.
Paper
Thickness
(µm)
For Inner Diameter. Ø12/Outer Shape Ø18
Shaft Core Roll Paper
For Inner Diameter Ø25.4/Outer Shape Ø32
Shaft Core Roll Paper
Detection Diameter Remaining Amount Detection Diameter Remaining Amount
(mm) (m) (mm) (m)
Level
1
Level
2
Level
3
Level
1
Level
2
Level
3
Level
1
Level
2
Level
3 Level 1 Level 2
Level
3
65 2.5 4.9 7.7 2.8 6.4 10.4
75 Ø23 Ø 27 Ø 31 2.1 4.2 6.7 2.4 5.5 9.0
85 2.1 4.9 7.9
95 1.9 4.4 7.1
105 1.7 4.0 6.4
130 1.4 3.2 5.2
150
Ø 36 Ø 40 Ø 44
1.2 2.8 4.5
<Note>
1) The ex-factory setting is level 1.
2) These values are calculated for sensor diameter and residual paper amounts, so there may be
some differences caused by paper take-up state, paper thickness, the mechanism and print pattern.
3) If the paper is particularly thick, the roll paper itself will become loose. It is recommended that level
3 be used to increase size of the above dimension.
4) The TSP743-24 series can be set in 3 levels, but when used in a vertical layout, it is fixed at level 3.

2-8
2.7 Reliability Specifications
(1) Life: Mechanical Unit: 20 Million Lines
Head: 100 Million Pulses, 100 Km (Head average resistance value change rate: Max.
±15%)
Auto-cutter: 65 µm ≤Paper Thickness 100 µm: Partial Cut:
1 Million Cuts/Full Cut: 800,000 Cuts
100 µm < Paper Thickness ≤150 µm;
Partial Cut and Full Cut are both 300,000 Cuts
* 65 µm ≤Paper Thickness ≤85 µm (When paper width is 57.5 ±0.5 mm)
Partial Cut: 600,000 Cuts/Full Cut: 500,000 Cuts
* Mechanical parts life is defined as the period at which failures from wear out is entered.
<Conditions>
• Average Print Rate: 12.5%
• Recommended Thermal Paper 65µm ≤Paper Thickness ≤75µm
• Print Density Standard Settings
(2) MCBF: 60 Million Lines
MCBF is defined as overall failures including accidental failures and failures from part wear out
leading to the life of the mechanical parts which is 20 million lines.
* Mechanical life is 20 million lines. The 60 million lines of MCBF relate to its durability life.
<Note>
1) Recommended Thermal Paper:
Mechanical Life is 10 million lines; MCBF is 25 million lines for 75 µm < Paper Thickness ≤150
µm
2) The above provides the numerical values for reliability specifications when all use the
recommended thermal paper. Reliability cannot be guaranteed if different paper is used.

3-1
3 EXTERNAL SPECIFICATIONS
3.1 External Specifications
3.1.1 External Specifications
(W) Approx. 147 mm x (D) Approx. 213 mm x (H) Approx. 148 mm
3.1.2 Weight
Approx. 1.7 Kg (without roll paper)
3.2 Operating Unit Specifications
3.2.1 Switches
A: FEED
Feeds paper.
B: POWER
Turns the printer’s power ON and OFF.
3.2.2 LED
POWER: Green
ERROR: Red
3.3 Interface
I/F Card Type
Parallel Amphenol; 36 Pins
Conforming to IEEE1284 (Compatibility Mode, Nibble Mode, Byte Mode)
Serial RS-232C D-SUB 25 Pin/D-SUB 9 Pin
USB B Type
Network RJ-45
3.4 DIP Switches
Can be changed on the bottom of the printer (main board).

4-1
4 AMBIENT SPECIFICATIONS
4.1 Temperature and Humidity
(1) When Operating
Temperature: 5°C to 45°C
Humidity: 10% to 90% RH (No condensation)
<Development Evaluation Test Conditions>
Room Temperature and Room Humidity: 23°C with 50%RH/High Temperature:
45°C with 50%RH/High Temperature
High Humidity: 34°C with 90%RH
Low Temperature: 5°C/Low Temperature and Low Humidity:
10°C with 20% RH
(2) Storage Environment (Excluding Roll Paper)
Temperature: -20°C to 60°C
Humidity: 10% to 90% RH (No condensation)
* However, the combination of 40°C and 90% RH (no condensation) is considered the worst value
regarding high temperatures and humidity.
<Development Evaluation Test Conditions>
High Temperature: 60°C /Low Temperature: -20°C /High Temperature and High Humidity: 40°C with
90% RH (no condensation)
A
mbient Temperature [°C]
90
80
60
40
20
10
[%RH]
Relative Humidity
34°C 90%RH
0 10 20 30 40 50
40°C 65%RH
45°C 50%RH
Oti

4-2
4.2 Static Electricity Tolerance (ESD)
Test Specifications
Error Rate: 5% Max. Must be no damage to
elements
Direct Contact Discharge (Self-Print)
Outside of External Cover
±6 kV ±8 kV
Direct Through-air Discharge (When Idling)
Inside of External Cover
±8 kV ±15 kV
Indirect Contact Discharge (Self-Print) ±6 kV
±4 kV (Checker
connection)
-
<Note> Use switching power PS60-24A.
4.3 AC Line Noise Tolerance
Test Specifications
Stand-alone Tolerance (Self-Print) ±1200V
PC Connection Tolerance (ASCII Continuous Printing) ± 500V
<Note> Use switching power PS60-24A.
4.4 Vibration/Falling Shocks
(1) Vibration Tests (When Packaged)
Vibration Directions: XYZ
Vibration Frequency: 7 Hz to 100 Hz
Sweep Time: Logarithmic Frequency Sweep Rate:
Reciprocal at 5 minutes
Vibration Accel. Speed: 1.5 G (Constant)
Printing Time: One hour (Total 3 hours)
Packing Status: Minimum Packing Status
Must be no visual or operational problems externally or internally after
applying vibration.
(2) Drop Shock Tests (When Packaged)
Height of Drop: 80 cm
Direction of Drop: 1 angle; 3 corners; 6 surfaces
Number of Drops: Once each time (Total of 10 drops)
Packing Status: Minimum Packing Status
Must be no visual or operational problems externally or internally after
dropping.

4-3
(3) Shock Tests (When Not Packaged)
Height of Drop: 5 cm
Direction of Drop: 4 Sides, Side Support
Number of Drops: 1 time each
Must be no visual or operational problems externally or internally after dropping when not
operating.
4.5 Noise
Measured Rating: ANSI 1.29
When Operating: Approx. 55 dB
4.6 Dust
There is no affect on operation in a normal office environment.

5-1
5 SAFETY
5.1 Ratings
1) Safety Rating Values
Main Unit Power Adapter
UL UL1950 UL1950 Version 3
C-UL C22.2 No. 950 C22.2 No. 950 Version 3
TÜV EN60950 EN60950 Amended Version A11
Electrical
Handling Law
----- Grade A
2) EMI Standard
FCC Class A
VCCI Class A
EN55022 Class B
3) CE Marking
EMC Directive; Low Voltage Directive
4) Rating Values for Each Country
• CB Report (Eastern Europe)
• C-tick (Australia)
• CCIB (China)
• GOST (Russia)
<Note> Use switching power PS60-24A.

6-1
6 EXTERNAL DRAWINGS

7-2
7 HOW TO SET ROLL PAPER
1) Pull the cover open lever toward yourself to open the printer cover.
2) Set the roll paper, then pull the leading edge of the paper toward yourself.
Note: When pulling the leading edge of the paper toward yourself, be careful not to pass the
paper under the tension bar, if the paper requires the tension bar (65 µm ≤paper thickness <
100 µm)
3) Close the printer cover.
Note: When closing the printer cover, be careful that both sides close.

8-1
8 MAINTENANCE
Perform the following maintenance periodically.
Maintenance Periods: Every six months or after a million lines of printing.
Thermal Head:
• Dampen a cotton swab with alcohol (ethanol, methanol, isopropyl alcohol) and use that to wipe away dirt on
the heating elements of the head.
Platen
• Use a soft, dry cloth to gently wipe the platen to remove any foreign matter that may be adhering to it.
(Rotate the platen to clean the entire surface.)
(Detectors and the Surrounding Areas)
• Remove any dirt, dust or paper cuttings that may be adhering to the detectors (mainly the reflective type
sensor).
Note 1: Immediately after printing, the thermal head is extremely hot. Do not clean the
thermal head then.
Note 2: When cleaning the thermal head, handle it carefully because there is the
danger of damaging it through static electrical discharges.
Note 3 Only turn on the power after the alcohol has completely dried.