Star SP717R Series User manual

DOT PRINTER
SP717R / 747R SERIES
(Paper Rewinder Model)
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
is device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) is device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.
NOTE:
is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
CAN ICES-3 (A) / NMB-3 (A)

Caution Symbol
is symbol is placed near the print head to indicate that it may be hot. Never
touch the print head immediately aer the printer has been used. Let the print
head cool for a few minutes before touching it.
is symbol is placed near the cutter (auto cutter or manual cutter tear bar).
Never touch the cutter blade, as you could injure your ngers.
is symbol label or stamp is placed near the screws securing the case, which
should not be opened by individuals other than service personnel.
Individuals, other than service personnel, should not remove these screws.
High voltage areas in the case can be dangerous.
is symbol is placed near the peripheral drive connector.
Do not connect this to a telephone.
Trademark acknowledgments
SP700 : Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission
is forbidden.
e contents of this manual are subject to change without notice.
All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,
should any errors be detected, STAR would greatly appreciate being informed of them.
e above notwithstanding, STAR can assume no responsibility for any errors in this manual.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
Windows is registered trademarks of Microso Corporation.
Copyright
© 2007-2017 Star Micronics Co., Ltd..

Contents
1. Outline........................................................................................................... 5
2. Unpacking and Installation........................................................................... 6
2-1. Unpacking.............................................................................................................................6
2-2. Notes about Installation ...................................................................................................... 7
2-3. Handling Care ......................................................................................................................8
2-4. Maintenance .........................................................................................................................8
3. Parts Identication and Nomenclature ........................................................ 9
4. Setup ............................................................................................................ 10
4-1. Connecting the Cable to the PC.......................................................................................10
4-2. Connecting the Cable to the Printer................................................................................11
4-3. Connecting to a Peripheral Unit ......................................................................................14
4-4. Connecting the Power Cord.............................................................................................15
4-5. Turning Power On .............................................................................................................16
4-6. Installing the Cable ............................................................................................................17
4-7. Switch Blind Installation ...................................................................................................17
5. Loading the Ribbon Cartridge and Paper................................................... 18
5-1. Loading the Ribbon Cartridge .........................................................................................18
5-2. Loading the paper roll .......................................................................................................19
5-3. Installing the Roll Paper Guide ........................................................................................22
5-4. Setup Precautions...............................................................................................................23
6. Control Panel and Other Functions............................................................ 25
6-1. Control Panel......................................................................................................................25
6-2. Basic Indicators ..................................................................................................................25
6-3. Errors ...................................................................................................................................26
6-4. Adjustment Mode ..............................................................................................................28
7. Preventing and Clearing Paper Jams .......................................................... 34
7-1. Preventing Paper Jams.......................................................................................................34
7-2. Removing Paper Jam .........................................................................................................34
7-3. Releasing a Locked Cutter (Auto Cutter Mode only)....................................................35

– 5 –
1. Outline
e SP700 Series Serial Impact Dot Matrix Printer is designed for use with electronic instruments
such as POS, banking equipment, computer peripheral equipment, etc.
SP7 1 7 M D R
Color
None : Standard color (o-white)
GRY : Gray
Rewinder
None : Without rewinder (Standard)
R : With rewinder
Interface
D : Serial interface (RS-232C)
C : Parallel interface
U : USB
E : Ethernet
W : Wireless LAN
Paper feed
M : Friction paper feed method
Mechanism
7 : Reserved
Printer type
1 : Tear bar type
4 : Auto cutter equipped type
SP700 series printer

– 6 –
2. Unpacking and Installation
2-1. Unpacking
Aer unpacking the unit, check that all the necessary accessories are included in the package.
Printer Switch blind
Power cord
Roll paper guide
Ribbon cartridge
Setup sheets
Note
Note: e ferrite core and fastener provided with your
printer depend on your printer conguration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply
the missing part. Note that it is a good idea to keep the original box and all the packing materials
just in case you need to pack the printer up again and send it somewhere at a later date.

– 7 –
2-2. Notes about Installation
1. Choose a rm, level surface where the printer will not be exposed to vibration.
2. Make sure that the printer is connected to a reliable power outlet. It should not be on the
same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.
3. e power outlet you plan to connect to for power should be nearby and unobstructed.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Do not locate the printer in a badly ventilated or dusty environment.
7. Make sure that the room where you are using the printer is not too humid.
8. is device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
9. Use the printer within the boundaries indicated in the environmental requirements. Even
when the ambient temperature and humidity are within the specications, avoid radical
changes in environmental conditions. e suitable operating temperature range is as fol-
lows:
Operating temperature: 0°C to 50°C
10.When disposing of the printer, obey local regulations.

– 8 –
2-3. Handling Care
1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause
the printer to malfunction.
2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer,
otherwise the print head can be damaged.
3. Do not open the cover while printing.
4. Do not touch the print head immediately aer printing as it gets very hot.
5. Use only roll paper that is not glued to the core.
6. When the paper end mark appears on the paper, replace the roll paper before it runs out.
2-4. Maintenance
Essentially, your printer is a robust piece of equipment, but should be treated with a modicum
of care in order to avoid malfunctions. For example:
1. Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfort-
able, then the environment is suitable for your printer.
2. Do not subject the printer to physical shocks or excessive vibration.
3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.
4. To clean the exterior of the printer, use a cloth barely dampened with either water with a
little detergent or a little alcohol, but do not allow any liquid to fall inside the printer.
5. e interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol
(sold for this purpose). When performing this operation, be sure not to bend or damage
any cable connections or electronic components.

– 9 –
3. Parts Identication and Nomenclature
Printer cover
Protects the printer from dust and reduces noise.
Do not open the cover while printing.
Control panel
Features one control switch and two indicators to
indicate printer status.
Interface connector
Connects the printer with host
computer.
Power switch
Turns printer power on
and o.
Peripheral unit drive circuit connector
Connects to peripheral units such as cash
drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the power cord.

– 10 –
4. Setup
4-1. Connecting the Cable to the PC
4-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port
of your PC.
4-1-2. RC-232 Interface Cable
Connect the RC-232 interface cable to a RS-232 port
of your PC.
4-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of your
PC.
4-1-4. Ethernet Interface cable
Connect the ethernet interface cable to a ethernet port
of your PC.