Star SP717R Series User manual

DOT PRINTER
SP717R / 747R SERIES
(Paper Rewinder Model)
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
is device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) is device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.
NOTE:
is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
CAN ICES-3 (A) / NMB-3 (A)

Caution Symbol
is symbol is placed near the print head to indicate that it may be hot. Never
touch the print head immediately aer the printer has been used. Let the print
head cool for a few minutes before touching it.
is symbol is placed near the cutter (auto cutter or manual cutter tear bar).
Never touch the cutter blade, as you could injure your ngers.
is symbol label or stamp is placed near the screws securing the case, which
should not be opened by individuals other than service personnel.
Individuals, other than service personnel, should not remove these screws.
High voltage areas in the case can be dangerous.
is symbol is placed near the peripheral drive connector.
Do not connect this to a telephone.
Trademark acknowledgments
SP700 : Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission
is forbidden.
e contents of this manual are subject to change without notice.
All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,
should any errors be detected, STAR would greatly appreciate being informed of them.
e above notwithstanding, STAR can assume no responsibility for any errors in this manual.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
Windows is registered trademarks of Microso Corporation.
Copyright
© 2007-2017 Star Micronics Co., Ltd..

Contents
1. Outline........................................................................................................... 5
2. Unpacking and Installation........................................................................... 6
2-1. Unpacking.............................................................................................................................6
2-2. Notes about Installation ...................................................................................................... 7
2-3. Handling Care ......................................................................................................................8
2-4. Maintenance .........................................................................................................................8
3. Parts Identication and Nomenclature ........................................................ 9
4. Setup ............................................................................................................ 10
4-1. Connecting the Cable to the PC.......................................................................................10
4-2. Connecting the Cable to the Printer................................................................................11
4-3. Connecting to a Peripheral Unit ......................................................................................14
4-4. Connecting the Power Cord.............................................................................................15
4-5. Turning Power On .............................................................................................................16
4-6. Installing the Cable ............................................................................................................17
4-7. Switch Blind Installation ...................................................................................................17
5. Loading the Ribbon Cartridge and Paper................................................... 18
5-1. Loading the Ribbon Cartridge .........................................................................................18
5-2. Loading the paper roll .......................................................................................................19
5-3. Installing the Roll Paper Guide ........................................................................................22
5-4. Setup Precautions...............................................................................................................23
6. Control Panel and Other Functions............................................................ 25
6-1. Control Panel......................................................................................................................25
6-2. Basic Indicators ..................................................................................................................25
6-3. Errors ...................................................................................................................................26
6-4. Adjustment Mode ..............................................................................................................28
7. Preventing and Clearing Paper Jams .......................................................... 34
7-1. Preventing Paper Jams.......................................................................................................34
7-2. Removing Paper Jam .........................................................................................................34
7-3. Releasing a Locked Cutter (Auto Cutter Mode only)....................................................35

– 5 –
1. Outline
e SP700 Series Serial Impact Dot Matrix Printer is designed for use with electronic instruments
such as POS, banking equipment, computer peripheral equipment, etc.
SP7 1 7 M D R
Color
None : Standard color (o-white)
GRY : Gray
Rewinder
None : Without rewinder (Standard)
R : With rewinder
Interface
D : Serial interface (RS-232C)
C : Parallel interface
U : USB
E : Ethernet
W : Wireless LAN
Paper feed
M : Friction paper feed method
Mechanism
7 : Reserved
Printer type
1 : Tear bar type
4 : Auto cutter equipped type
SP700 series printer

– 6 –
2. Unpacking and Installation
2-1. Unpacking
Aer unpacking the unit, check that all the necessary accessories are included in the package.
Printer Switch blind
Power cord
Roll paper guide
Ribbon cartridge
Setup sheets
Note
Note: e ferrite core and fastener provided with your
printer depend on your printer conguration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply
the missing part. Note that it is a good idea to keep the original box and all the packing materials
just in case you need to pack the printer up again and send it somewhere at a later date.

– 7 –
2-2. Notes about Installation
1. Choose a rm, level surface where the printer will not be exposed to vibration.
2. Make sure that the printer is connected to a reliable power outlet. It should not be on the
same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.
3. e power outlet you plan to connect to for power should be nearby and unobstructed.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Do not locate the printer in a badly ventilated or dusty environment.
7. Make sure that the room where you are using the printer is not too humid.
8. is device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
9. Use the printer within the boundaries indicated in the environmental requirements. Even
when the ambient temperature and humidity are within the specications, avoid radical
changes in environmental conditions. e suitable operating temperature range is as fol-
lows:
Operating temperature: 0°C to 50°C
10.When disposing of the printer, obey local regulations.

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2-3. Handling Care
1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause
the printer to malfunction.
2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer,
otherwise the print head can be damaged.
3. Do not open the cover while printing.
4. Do not touch the print head immediately aer printing as it gets very hot.
5. Use only roll paper that is not glued to the core.
6. When the paper end mark appears on the paper, replace the roll paper before it runs out.
2-4. Maintenance
Essentially, your printer is a robust piece of equipment, but should be treated with a modicum
of care in order to avoid malfunctions. For example:
1. Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfort-
able, then the environment is suitable for your printer.
2. Do not subject the printer to physical shocks or excessive vibration.
3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.
4. To clean the exterior of the printer, use a cloth barely dampened with either water with a
little detergent or a little alcohol, but do not allow any liquid to fall inside the printer.
5. e interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol
(sold for this purpose). When performing this operation, be sure not to bend or damage
any cable connections or electronic components.

– 9 –
3. Parts Identication and Nomenclature
Printer cover
Protects the printer from dust and reduces noise.
Do not open the cover while printing.
Control panel
Features one control switch and two indicators to
indicate printer status.
Interface connector
Connects the printer with host
computer.
Power switch
Turns printer power on
and o.
Peripheral unit drive circuit connector
Connects to peripheral units such as cash
drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the power cord.

– 10 –
4. Setup
4-1. Connecting the Cable to the PC
4-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port
of your PC.
4-1-2. RC-232 Interface Cable
Connect the RC-232 interface cable to a RS-232 port
of your PC.
4-1-3. USB Interface Cable
Connect the USB interface cable to a USB port of your
PC.
4-1-4. Ethernet Interface cable
Connect the ethernet interface cable to a ethernet port
of your PC.

– 11 –
4-2. Connecting the Cable to the Printer
Note that the interface cable is not provided. Please use a cable that meets specications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and all the
devices connected to the printer is turned o. Also make sure the power cable plug is disconnected
from the AC outlet.
4-2-1. Parallel Interface Cable
(1) Make sure the printer is turn o.
(2) Ax the ferrite core onto the cable as shown in the
illustration.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it. Use
scissors to cut o any excess.
Ferrite core
Interface cable
10 cm
(maximum)
Fastener
(5) Connect the interface cable to the connector on the
rear panel of the printer.
(6) Fasten the connector clasps.

– 12 –
4-2-2. RS-232 Interface Cable
(1) Make sure the printer is turn o.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and all the
devices connected to the printer is turned o. Also make sure the power cable plug is disconnected
from the AC outlet.
(2) Connect the interface cable to the connector on the rear panel of the printer.
(3) Tighten the connector screws.
4-2-3. USB Interface Cable
Ax the ferrite core onto the USB cable as shown in the
illustration below and make sure to pass the cable through
the cable support as shown in the illustration.

– 13 –
Ferrite core
Ethernet cable
1 cm
(maximum)
Fastener
Ethernet Interface Board
IFBD-HE06
Ethernet Interface Board
IFBD-HE08
(1) Make sure the printer is turned o.
(2) Ax the ferrite core onto the ethernet cable as shown in the illustration
below.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it. Use scissors to cut o any
excess.
4-2-4. Connecting Ethernet Cable
If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the fol-
lowing procedure to prevent electrical noise.
If a ferrite core is not included, perform steps (1) and (5) only.
(5) Connect the interface cable to the connector on the rear panel of the printer.
Link disconnection detection feature
e Ethernet interface model is equipped with a link disconnection detection feature. If the printer is
turned on when an Ethernet cable is not connected to it, the POWER and ERROR lamps are simulta-
neously turned on and o at 2-second intervals to indicate the disconnection.
Be sure to connect the Ethernet cable from a PC or hub to the printer, and then turn the printer on.

– 14 –
4-3. Connecting to a Peripheral Unit
You can connect a peripheral unit to the printer using a modular plug. Note that this printer
does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
CAUTION
Make sure that the printer is turned o and unplugged from the AC outlet and that the computer
is turned o before making connections.
(1) Connect the peripheral drive cable to the connector on the rear panel of the printer.
CAUTION
Do not connect a telephone line into the peripheral drive connector. Failure to observe this may
result in damage to the printer.
Also, for safety purposes, do not connect wiring to the external drive connector if there is a chance
it may carry peripheral voltage.

– 15 –
4-4. Connecting the Power Cord
Note: Before connecting/disconnecting the power cord, make sure that power to the printer
and all the devices connected to the printer is turned o. Also make sure the power
cable plug is disconnected from the AC outlet.
(1) Check the label on the back or bottom of the printer to make sure its voltage matches that
of the AC outlet. Also make sure the plug on the power cord matches the AC outlet.
(2) If the power cord is not attached to the printer, plug the appropriate end into the AC inlet
on the back of the printer.
(3) Plug the power cord into a properly grounded AC outlet.
CAUTION
If the voltage shown on the label on the of your printer does not match the voltage for your area,
contact your dealer immediately.
e power cord is designed for use with this printer only. Do not connect it to any other device.

– 16 –
4-5. Turning Power On
Make sure that the Power cord has been connected as described in 4-5.
Turn ON the power switch located on the front of the printer.
e POWER lamp on the control panel will light up.
Power switch
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it is
plugged into is nearby and easy to access.
When an Switch blind is axed to the printer above the power switch, the ON/OFF marks of the
power switch may be hidden. If this occurs, remove the power cord from the outlet to turn the
printer OFF.

– 17 –
4-6. Installing the Cable
Install the cable as shown in the diagram below.
4-7. Switch Blind Installation
It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing
the switch blind, the following become possible.
• Preventing the power switch from being operated by mistake.
• Ensuring that other people can not easily operate the power switch.
Install the switch blind as shown in the diagram below.
e power switch can be turned ON (| ) and OFF (O) by inserting a narrow instrument (ball pen
etc) in the holes in the switch blind.
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it is
plugged into is nearby and easy to access.

– 18 –
5. Loading the Ribbon Cartridge and Paper
Finger grip
Finger grip
5-1. Loading the Ribbon Cartridge
1Turn o power to the printer.
2Open the front cover by holding the nger grips
on both ends of the cover and liing it up.
CAUTION
1. Do not touch the print head immediately aer
printing as it can be extremely hot.
2. Do not touch the cutter blade.
· ere is a cutter inside the paper outlet slot. Not
only should you not put your hand in the paper
outlet slot while printing is in progress, never put
your hand into the outlet even when printing is
not in progress.
3Place the ribbon cartridge in the direction shown
in the gure and press it down to load it. If loading
of the ribbon cartridge is not satisfactory, press
down the cartridge while rotating the ribbon feed
knob in the direction of the arrow.
4Turn the ribbon feed knob of the ribbon cartridge
in the direction of the arrow to remove slack in the
ribbon.
5Close the front cover.
Note: When removing the ribbon cartridge, raise
the nger grips as shown in the gure.

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5-2. Loading the paper roll
1Open the printer cover by pulling the cover open
lever towards you.
CAUTION
Do not touch the print head immediate-
ly after printing as it can be extremely hot.
On the auto cutter model, there is a paper cutter at
the paper outlet slot. Never allow your hand to come
in contact with the cutter blade.
2Load the paper roll in the direction as shown,
and pull approximately 30 cm of the leading edge
towards you.
3Pull the two sheets of the paper roll towards you
as shown, and close the platen arm.
Platen arm
Printer cover

– 20 –
4Push 3 to 4 cm of the leading edge of the bottom
sheet through the slit in the spool.
5Bend the paper roll towards you, over the slit.
6Wind the paper roll twice around the spool.
Note: Wind the paper roll without loosening it,
while the right end of the paper roll is in
contact with the spool rim.
7As you load the spool onto the paper rewinder
frame, press the center of the paper roll with your
nger so that it would not unravel from the spool.
3 to 4 cm